1. Final Project Meeting
WP 1 Presentation

2. Content
1.) Concept of User Inclusion
2.) Goals of User Inclusion
3.) Methods
4.) Achievements
5.) Problems
6.) Outlook/Futurework/
Lessons learned
7.) Dissemination activities
4/5.06.2013 WP 1 Presentation 2

3. 1.) Concept of user inclusion in ALIAS
4/5.06.2013 WP 1 Presentation 3
WP1
User inclusion
WP2
HMI
WP3
Dialog Manager
WP4
Net-based services
WP5
BCI
WP6
Navigation
WP7
Pilots
pme Familienservice is the
leading work-life-balance
provider in Germany with one
focus on eldercare.
YOUSE supports innovative
projects and companies in
user-centred design.

4. 4/5.06.2013 WP 1 Presentation 4
2.) Goals of user inclusion in innovation
• The idea of “inclusion” in general:
 Variety of perspectives which fosters creativity and wealth of ideas
 custom-tailored products for different user groups
• User inclusion is the purposeful inclusion of potential users and
customers from the very beginning of the idea until market launch and
distribution
 Higher fit-to-market through early integration of application
concepts and user needs
 Reduced risk to flop
 Faster diffusion and early discovery of socio-economic effects
Gerpott 2005

5. 4/5.06.2013 WP 1 Presentation 5
Importance of gender & diversity
• Highly inhomogeneous target groups (gender, healthiness, age, …)
• Aspects of gender and diversity have to be considered and integrated
into innovation processes, e.g. in ALIAS:
 Integration of female-sensible
voice-recognition
 Different approach to technical
products of female and male
 Different needs and preferences
• Evaluation of aspects of gender
and diversity within the ALIAS project
 feedback to technical partners
 consideration of aspects when
developing the robot
Source: wordpress.com
2.) Goals of user inclusion in innovation

6. Relevance of work: Goals of work package 1
4/5.06.2013 WP 1 Presentation 6
Description of work Status
1 Analysis of seniors tasks and activities finalized
2 Identification of possible interested user groups finalized
3 Identification/Definition of senior and relatives’
requirements and preferences
finalized
4 Evaluation and selection of the most adequate
functions/ concepts
finalized
5 Selection and evaluation of possible types of user
manuals
finalized
6 Development of a user manual finalized
7 Continuous testing and optimization finalized
8 Testing and optimization of the user manual finalized
2.) Goals of user inclusion in innovation

7. 4/5.06.2013 WP 1 Presentation 7
3.) Methodical approach in ALIAS
• literature
analysis
• workshops
with seniors,
caregivers
and care
consultants
requirements
analysis
• feedback from
technical
partners
• development
of technical
solutions
feedback of
technical
possibilities by
technical
experts
• feasible
functions
• scenario
development
• field trials
requirements
specification
& evaluation
feedback
input
output

8. 4.) Achievements of WP1
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User inclusion activities
• secondary and scientific analysis
• survey among 79 participants of the
senior degree course at TUM
• Several workshops with elderly people,
professional caregivers and eldercare
consultants
• study/workshop on gesture control with
elderly users at YOUSE
• preparation, implementation and
evaluation of the two field trials
• Networking with other institutions
• Development and tests of different types
of user manuals at YOUSE
identification of possible user groups, analysis
of senior tasks and activities, preparation of
requirement lists and gender aspects
acceptance of medical functions and speech
recognition (Relevance of Gender & Diversity)
further development of requirement list,
usability of user interface and user manual
Evaluation of specific target groups (senior of
advanced age, disabled people)
acceptance and functionality of the pilot and
the tested scenarios
continuous testing and optimization
Written user manual, short user manual, two
example video user manuals
Outcomes

9. 4/5.06.2013 WP 1 Presentation 9
Design and functional requirements as results of user inclusion
workshops and secondary research
A) Support Reading and writing support functions
Ground light in the night
B) Health Motivation to live healthy, health monitoring, emergency call
Information on health topics
C) Events, hobbies etc. Information on cultural and leisure events
Receiving and performing tips for entertainment from relatives
Learning / teaching functions
TV-function, Music (player), Gaming
D) Communication Telephone, E-mail, easy-to-use contact list
Support of intergenerational communication
Cross lingual chat support
E) Usability and Design Adjustable display; situational choice between voice, gesture and
touch screen control
Choice between female and male voices etc.
F) User Contact Independent perception and recognition of the user, being a
friend
4.) Achievements of WP1

10. Results of Field Trials I
• 29.-30. September 2011
• Two day testing with 20 testpersons (14
seniors, 6 caregivers)
• Touch screen: bending forward to screen is
uncomfortable; screen should be movable
• Body design/direction of eyes and touch
screen: front or back of ALIAS difficult to tell
apart for testers
• Speech recognition: should understand free
speech without headset; should not be
disturbed by background conversations
• Online Help/Manuals: ALIAS should provide
descriptions of functions online e.g. as videos
• Identification of user: needs to be more certain
• Motion of robot/approaching user: robot
should not infringe feet space
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4.) Achievements of WP1

11. Results of Field Trials II (retirement home)
• 17.-19. September 2012
• Two day testing with 5 test persons in an
outpatient retirement home
• Evaluated test runs: self-experience
scenario, ground-lightning scenario, remote
control by secondary user, event scenario
• Need for improvement especially concerning
event-scenario and speech recognition
• Users with dementia or very old people
without affinity to technical devices won’t be
our first target group; they would need
support to benefit from the features of
ALIAS (e.g. communication with others)
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4.) Achievements of WP1

12. Requirements identification and realization of
User Manuals
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• three kinds of manual were preferred by the users AND feasible in the
project
– video user manuals
– written user manual
– short user manual (see pictures below)
4.) Achievements of WP1

13. Example of video user manual for alarm-call-
scenario
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4.) Achievements of WP1

14. 5.) Problems
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high
expectations
triggered by
market
difficult
implementation
of requirements
as project plan
and finances
were fixed
(in)stability of
technical system
and functions
(e.g. speech
recognition)
changing
requirements
over project
runtime
different ethical
regulation in the
involved
countries
technical
feasibility of
functions

15. 6.) Outlook / Future Work
4/5.06.2013 WP 1 Presentation 15
• Helps to find/select appropriate target groups
• Aspects of Gender & Diversity have a high relevance (e.g.
concerning sppech, design etc.)
• Ensures to prevent from only technology driven development
• Increases speed of design and chances for success
user inclusion should be part of every technical product
development
• based on findings of ALIAS other projects of WP1 partners
are influenced (e.g. functions, design, manuals, acceptance
issues)
• WP1 partners carry on working with robots in other projects if
possible (e.g. YOUSE: Robot-Era)
future work

16. 7.) Dissemination activities WP1
Papers
• Rehrl, Tobias / Geiger, Jürgen / Golcar, Maja / Gentsch, Stefan / Knoblauch, Jan /
Rigoll, Gerhard / Scheibl, Katharina / Schneider, Wolfram / Ihsen, Susanne / Wallhoff,
Frank (2013). Der Roboter ALIAS als eine Datenbank für Gesundheitsüberwachung für
Ältere Menschen. AAL Kongress 2013. Berlin: VDE-Verlag. S. 414-423
• Ihsen, Susanne / Scheibl, Katharina / Schneider, Wolfram (2013). Innovationsprozesse
zur Integration der Nutzer/innen bei der Entwicklung einer mobilen
Roboterplattform. AAL Kongress 2013. Berlin: VDE-Verlag. S. 531-534
• Glende, S.; Nedopil, C. (2012): Sechs Personen in einem Gerät - Anforderungen an
Assistenzroboter aus Nutzersicht; Frankfurt: VDE-Verlag
• Nedopil, C.; Glende, S. et al. (2012): Unberührte Möglichkeiten - Ideen und
Anforderungen zur Gestensteuerung aus Nutzersicht; Frankfurt: VDE-Verlag
• Schneider, Wolfram / Scheibl, Katharina / Ihsen, Susanne (2012). Interdisciplinary
collaboration as important success factor of technical innovations in adaptable ambient
living assistance. In: Aris Avdelas (Hrsg.): Proceedings of International SEFI Annual
Conference 2012, Thessaloniki, Greece, 23. - 26. Sept. S. 304-310
• Ihsen / Schneider / Scheibl (2012). Interdisciplinary research collaborations and learning
processes of engineers and social scientists during the development of a robot for
seniors in Europe? World Transactions on Engineering and Technology Education, 10,
116-121.
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17. • Scheibl / Geiger / Schneider / Rehrl / Ihsen / Rigoll / Wallhoff (2012). Die Einbindung von
Nutzerinnen und Nutzern in den Entwicklungsprozess eines mobilen Assistenzsystems
zur Steigerung der Akzeptanz und Bedarfsadäquatheit. AAL Kongress 2012. Berlin: VDE
Verlag. S. 141-146.
• Rehrl / Geiger / Wallhoff / Ihsen /Schönebeck / Glende / Nedopil et al. (2011). ALIAS: Der
anpassungsfähige Ambient Living Assistent. 4. Deutscher Ambient Assisted Living (AAL)
Kongress: Demographischer Wandel - Assistenzsysteme aus der Forschung in den
Markt, Berlin 25.-26. Januar 2011.
Online publications
• pme Eldercare conference 2010, 2011 and 2012 in Frankfurt
• serveral contributions on pme-Website, XING and pme bill-board
• Information of wider audience via YOUSE-newsletters
Youtube videos
• Video User Manual for Brain-Computer-Interface (20.09.2012)
• Video User Manual for Emergency Function (20.09.2012)
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7.) Dissemination activities WP1

18. Events and Miscellaneous
• AAL congress 2012 and 2013, Berlin
• AAL Forum 2012, Eindhoven
• SEFI-Conference 2012
• Glende, S. [2013]: ALIAS Kurzanleitung; Berlin: YOUSE GmbH (published on AAL-
Kongress 2013; 22.01.2013)
Further implementation
• Study Thesis: “Cultural Differences in Social Robotics and Aging”
• Bachelor Thesis: “Gender and Age in the current Robotic and Technical Impact
Research”
• Master Thesis: „A market forecast for ALIAS: The Adaptable Ambient Living
Assistant“
• Gaining awareness of AAL through lectures and seminars
• Public activities: Bürgerdialog “Demografischer Wandel” (BMBF)
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7.) Dissemination activities WP1

19. Thank you for your attention!
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