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When Quality Assurance Meets
Innovation in Higher Education
A QAA-funded Enhancement Project
Dr Demelza Curnow
Quality Enhancement Manager
Quality Assurance Agency
Practicalities
• please feel free to ask questions or share information at any
time​​, you can ask a question anonymously by directing it to
‘QAA Zoom host’ rather than to ‘everyone’​
• we will try to answer them as we go through and at the end of
the webinar​​
• if someone asks a question that you are able to help with or
offer advice on, please feel free to respond positively​​
Context
• How do we evolve, change and
innovate?
• What do we have in common?
• What do we do differently?
Collaboration
• Meeting the challenges and opportunities of
engaging with generative artificial
intelligence
• Effective approaches to using qualitative and
quantitative data to inform decision-making,
including use of prospective indicators
• Flexible pathways and modular study
• Imaginative approaches for assessing
knowledge and skills
• Delivering awards in partnership from
perspective of those with DAP and those
without (especially UK)
• Effective models of student engagement
Closing date for expressions of interest:
5pm, Friday 10 November 2023
Professor Kay Bond
The Engineering & Design Institute (TEDI-London)
Dr Jon Renyard
Arts University Bournemouth
Introduction to the Project
● QAA Enhancement Project
● Focuses on how institutions develop and support dynamic QA processes to
enable innovative practice
● Project Partners include traditional and new providers
● Project idea sprang from discussions in and between new providers about
operation of QA processes in a non-traditional environment.
QA and Innovation: both important functions
● We need innovation to ensure the relevance of our learning and teaching
● Unchecked innovation could be a problem for standards in the HE sector
● Quality Assurance is therefore vital within our institutions (and at sector level)
● So, a key question is how can QA functions and academic innovators work
most effective and supportively together?
Two Main Aims of the Project
● Identify the key QA domains that are perceived to most impact innovation
○ The relationship between QA professionals and academic innovators
○ External regulatory environment
○ Operationalisation of formal QA review and approval processes
○ Process constraints
● Explore how they constrain and facilitate innovation in HE
○ Where and how do the processes work effectively? Where do they cause problems?
○ How can QA professionals and academics best work together? What are the challenges?
What is Innovation in L&T?
● Different definitions in the literature, ranging from incremental change through
to introduction of completely new approaches and ideas
● Drivers for innovation can be ‘top down’ (leadership mandated) or ‘bottom up’
(individual motivations), and internal or external
● The project considers innovation in its broadest sense – we are concerned with
what the QA enablers and barriers to innovation are for those actually trying to
implement it.
Project Methodology
● Open survey for HE staff to gather views on QA and innovative practice – open
until Thursday
● Literature Review
● Focus Groups – planned for November
● Case Studies of the interaction of QA and innovation.
Imagining the Ideal
Workshop Activity 1
Imagining the Ideal
● Join a group: Quality Professionals or Academic Innovators
● We’ll then put you in small groups of 4-5
● In your group:
○ If you are an academic, think about QA professionals you’d want to work with
○ If you’re a QA professional, think about innovative academics you’d want to work with
○ What qualities and approaches would make them the ideal colleague for you to work with on
an innovation?
● Capture your thoughts on a Padlet – open the right one from the chat now
● ‘Like’ ideas from other groups to show support
● 15 minutes.
Feedback
● What qualities and approaches would make them the ideal colleague for you to
work with on an innovation?
The Snakes and Ladders
Workshop Activity 2
Remember Snakes and Ladders?
Image:
flickr.com/Martellotower
The Snakes and Ladders
● Back in your groups
● Discuss:
○ What are the ‘snakes’ – i.e. the difficulties and barriers in QA/innovator processes?
○ What are the ‘ladders’ – i.e. the enablers in QA/innovator processes?
● Capture your thoughts on the new Padlets (open the link now)
● For each one, indicate impact 1-5 (1 is minor, 5 is major)
● Use the like function to add support for ideas from other groups
● 15 minutes.
Feedback
● What are the longest snakes and the longest ladders?
Conclusion and What’s Next
● Please complete our survey, if you haven’t done so already:
www.surveymonkey.co.uk/r/qaa-nmite
● Submit a case study for our final report: amanda.pate@nmite.ac.uk
● Volunteer to take part in one of our focus groups: amanda.pate@nmite.ac.uk
● Read our literature review: www.garycwood.uk/2023/09/when-qa-meets-
innovation-in-higher-education.html
When Quality Assurance Meets
Innovation in Higher Education
A QAA-funded Enhancement Project

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When Quality Assurance Meets Innovation in Higher Education

  • 1. When Quality Assurance Meets Innovation in Higher Education A QAA-funded Enhancement Project
  • 2. Dr Demelza Curnow Quality Enhancement Manager Quality Assurance Agency
  • 3. Practicalities • please feel free to ask questions or share information at any time​​, you can ask a question anonymously by directing it to ‘QAA Zoom host’ rather than to ‘everyone’​ • we will try to answer them as we go through and at the end of the webinar​​ • if someone asks a question that you are able to help with or offer advice on, please feel free to respond positively​​
  • 4. Context • How do we evolve, change and innovate? • What do we have in common? • What do we do differently? Collaboration
  • 5. • Meeting the challenges and opportunities of engaging with generative artificial intelligence • Effective approaches to using qualitative and quantitative data to inform decision-making, including use of prospective indicators • Flexible pathways and modular study • Imaginative approaches for assessing knowledge and skills • Delivering awards in partnership from perspective of those with DAP and those without (especially UK) • Effective models of student engagement Closing date for expressions of interest: 5pm, Friday 10 November 2023
  • 6. Professor Kay Bond The Engineering & Design Institute (TEDI-London)
  • 7. Dr Jon Renyard Arts University Bournemouth
  • 8. Introduction to the Project ● QAA Enhancement Project ● Focuses on how institutions develop and support dynamic QA processes to enable innovative practice ● Project Partners include traditional and new providers ● Project idea sprang from discussions in and between new providers about operation of QA processes in a non-traditional environment.
  • 9. QA and Innovation: both important functions ● We need innovation to ensure the relevance of our learning and teaching ● Unchecked innovation could be a problem for standards in the HE sector ● Quality Assurance is therefore vital within our institutions (and at sector level) ● So, a key question is how can QA functions and academic innovators work most effective and supportively together?
  • 10. Two Main Aims of the Project ● Identify the key QA domains that are perceived to most impact innovation ○ The relationship between QA professionals and academic innovators ○ External regulatory environment ○ Operationalisation of formal QA review and approval processes ○ Process constraints ● Explore how they constrain and facilitate innovation in HE ○ Where and how do the processes work effectively? Where do they cause problems? ○ How can QA professionals and academics best work together? What are the challenges?
  • 11. What is Innovation in L&T? ● Different definitions in the literature, ranging from incremental change through to introduction of completely new approaches and ideas ● Drivers for innovation can be ‘top down’ (leadership mandated) or ‘bottom up’ (individual motivations), and internal or external ● The project considers innovation in its broadest sense – we are concerned with what the QA enablers and barriers to innovation are for those actually trying to implement it.
  • 12. Project Methodology ● Open survey for HE staff to gather views on QA and innovative practice – open until Thursday ● Literature Review ● Focus Groups – planned for November ● Case Studies of the interaction of QA and innovation.
  • 14. Imagining the Ideal ● Join a group: Quality Professionals or Academic Innovators ● We’ll then put you in small groups of 4-5 ● In your group: ○ If you are an academic, think about QA professionals you’d want to work with ○ If you’re a QA professional, think about innovative academics you’d want to work with ○ What qualities and approaches would make them the ideal colleague for you to work with on an innovation? ● Capture your thoughts on a Padlet – open the right one from the chat now ● ‘Like’ ideas from other groups to show support ● 15 minutes.
  • 15. Feedback ● What qualities and approaches would make them the ideal colleague for you to work with on an innovation?
  • 16. The Snakes and Ladders Workshop Activity 2
  • 17. Remember Snakes and Ladders? Image: flickr.com/Martellotower
  • 18. The Snakes and Ladders ● Back in your groups ● Discuss: ○ What are the ‘snakes’ – i.e. the difficulties and barriers in QA/innovator processes? ○ What are the ‘ladders’ – i.e. the enablers in QA/innovator processes? ● Capture your thoughts on the new Padlets (open the link now) ● For each one, indicate impact 1-5 (1 is minor, 5 is major) ● Use the like function to add support for ideas from other groups ● 15 minutes.
  • 19. Feedback ● What are the longest snakes and the longest ladders?
  • 20. Conclusion and What’s Next ● Please complete our survey, if you haven’t done so already: www.surveymonkey.co.uk/r/qaa-nmite ● Submit a case study for our final report: amanda.pate@nmite.ac.uk ● Volunteer to take part in one of our focus groups: amanda.pate@nmite.ac.uk ● Read our literature review: www.garycwood.uk/2023/09/when-qa-meets- innovation-in-higher-education.html
  • 21. When Quality Assurance Meets Innovation in Higher Education A QAA-funded Enhancement Project

Editor's Notes

  1. Everyone well-accustomed to Zoom – session about exchange of ideas so do use Chat To support breakout groups, some will split off into another Zoom call at particular points Keep an eye on microphones – make sure these off the rest of the time
  2. Lot of pressures in the sector Role of QAA: maintenance of academic quality and standards – can only be achieved through evolution to meet environment driver of innovation different does not mean lacking in rigour or robustness, but can be difficult to break from status quo benefit of new ways of thinking, eg NMITE UK-wide: what do we have in common and where do we do things differently (nation or type of provider) how do we work together to bring about innovation and improvement? – CEPs Background of CEPs. Three rounds so far covering range of topics and drawing in expertise and ideas from a range of providers and provision.
  3. Just launched call for 4th round (2 October) Expressions of Interest welcome for any topic but there are six key areas we are particularly interested in (on slide) These ones must be led by an English provider but we encourage drawing on partnerships across nations [please contact us if you would like advice here] Call for Welsh-led (HEFCW-funded) CEP later this year. Scotland has the long-standing and highly-successful Enhancement Themes, and the successor to these under the new Tertiary Approach is being co-developed with the sector at present. Lots of resources and approaches to call on. Closing date for this call is Friday 10 November. Handover to Kay Bond, Academic Director at TEDI-London (Tuesday) / Jon Renyard, University Secretary at the Arts University Bournemouth (Thursday)