Prepared by Guided by
Shivam Thakore Mr Chintan Oza
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 1

Information Technology
 What is information Technology??
 Information technology is the application of
computers and telecommunications equipment to
store, retrieve, transmit and manipulate data, often
in the context of a business or other enterprise.
 The automation of all the manual work of the
Pharmaceutical industry is based on the principles of
IT systems.
 There are many different automated softwares that
aid the smooth functioning of pharmaceutical units
and improve efficiency, accuracy and decision making
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 2

Pharmacy Informatics
 Application of IT systems in Pharmaceutical
industry is called as PHARMACY
INFORMATICS
 The scientific field that deals with biomedical
information, data, and knowledge – their
storage, retrieval, and optimal use for problem-
solving and decision-making.
 It is tightly focused on the optimal use of drug
information for problem-solving, decision-
making, and promoting safe pharmaceutical
care.
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 3

Why do PHARMACIST
needed in INFORMATICS
 Crossing the Quality Chasm
 Preventing Medication Errors
 Interconnect clinicians
 Personalize care
 Improve population health
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 4

Importance in Pharma
Industry
 Decreased manual work
 Smooth & ease of work flow
 Strict security
 Reduced paper work i.e. e-documentation
 Time efficient
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 5

Automated systems in Industry
Various IT Systems in Pharmaceutical Industry
Computerized physician order entry (CPOE)
Enterprise Resource Planning (ERP)
Laboratory Information Management System (LIMS)
Sales Force Automation (SFA)
eBR (Electronic Batch Records)
Customer Relationship Management (CRM)
Clinical trial Management system (CTMS)
Corrective Action & Preventive Action (CAPA)
Distributed Control System (DCS)
Computerized Maintenance Management System
(CMMS)
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 6

Computerized Physician
Order Entry (CPOE)
 CPOE is defined to include both inpatient orders
and the electronic ordering of outpatient
prescriptions often referred to as e-prescribing..
 It allows physicians & other caregivers input
orders directly into a computer, thereby
eliminating problems with handwriting
legibility and order transcription.
 Physician can make good clinical decisions
based on e-records of patients.
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 7

CPOE, It helps in
 Order entry into the pharmacy information
system,
 Online order verification by pharmacist
 Computerized warnings for drug allergies,
 Inappropriate doses.
 Drug-drug interactions.
 Computer-supported medication supply and
distribution.
 Automated label generation,
 Computerized pharmacy billing.
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 8

Computerized Physician
Order Entry (CPOE)
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 9

Enterprise Resource Planning
(ERP)
 An ERP system integrates all data and processes of
an organization. Such integrated systems reduce
information silos in various departments.
 The purpose of ERP is to facilitate the flow of
information between all business functions inside the
boundaries of the organization and manage the
connections to outside stakeholders
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 10

 ERP consists of various modules
 production and inventory management
 weighing and dispensing
 E-batch records
 E-packaging records
 Financial accounting
 Personnel management
 Training and development
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 11

Laboratory Information
Management System (LIMS)
 It manages the information flow within the lab
and can be the modus operandi of connecting the
lab with the rest of the organization.
 Automates lab processes to increase
productivity, efficiency and quality in analysis.
 More important is that, it takes care of 70% of
laboratory guidelines, what we called as GLP.
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 12

 LIMS enables laboratories handle complex work flow
and sample data management requirements.
 It helps from
 Sample request to sample registration,
 Sample collection
 Automatic calculations of tests methods
 Specification maintenance
 Assigning properties to those tests
 recording results, generating reports
 Issuing COA’s
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 13

Sales Force Automation (SFA)
 SFA are information systems used in CRM
marketing and management that helps to
automate some sales and sales management
functions.
 It is a system that automatically records all the
stages in a sales process.
 It manages data, controls on-line the movement
of goods and manpower, including distribution
network for pharmaceutical marketing
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 14

 It automates all the areas starting from
 On-line records
 Doctor visit reports
 Tour plans and approvals,
 Sales summaries & Booking sales orders
 Expense details & stockist inventory
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 15

eBR (Electronic Batch
Records)
 It is a software for on-line management of batch
manufacturing and packaging records.
 It converts the bulky documentation work into
very centralized automatic version.
 EBR aggregates data from across various silos
of stored information and contextualizes it into
one consolidated record for the lot produced.
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 16

 It perfoms following functions
 Secured document management
 checks data integrity
 performs automatic calculations
 Automatic audit trail
 other control measures to help ensure compliance
with 21 CFR Part 11 regulation
(ELECTRONIC RECORDS; ELECTRONIC
SIGNATURES)
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 17

To sum up…
 High competition, less time to reach the market and a
highly regulated environment have forced Indian pharma
companies to adopt advanced and latest IT and
automation solutions.
 In the recent years, there has been a significant rise in the
use of computer related systems in the pharma industry.
 Many industries have got most of their operations
computerized. Not just the big pharma companies, but
even about 70% of the small and medium enterprises
utilize automation in one form or the other. Software
systems are being increasingly accepted as an essential
part of a modern and progressive pharma industry.
Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 18

Department of Pharmaceutical Technology,
4/10/2013 LJ Institute of Pharmacy, Ahmedabad 19