How do we
become
agile?
Question # 1
What does agility mean?
Being agile means being able to respond to
changes in a timely, effective, and sustainable way.
Adapted from
http://www.mc...
Agile companies have
1. high strategic responsiveness and
2. high organizational flexibility.
http://www.strategy-business...
Strategic responsiveness is the ability to sense new risks and
new opportunities in the business environment and to respon...
Organizational flexibility is the ability to quickly change
execution.
Example
To what extent can supply chain workers qui...
What are great agile conditions?
 It is easy to get quick feedback from users.
 The problem is complex.
 Product requir...
What are examples of work with great agile conditions?
 Product development work.
 Marketing project work.
 Strategic p...
Question # 2
What values
do agile workers have?
Complexity is the enemy of agility. Keep things
as simple as possible as long as possible.
Example: To increase IT agility...
An important part of agile is to reduce waste.
Waste is anything that does not bring clearly
defined and immediate value.
...
Example
Role clarity is a highly ranked practice among
agile organizations. When everyone understands
who does what, peopl...
People agility means the degree to which
one is open-minded toward others
and enjoys interacting with a diversity of
peopl...
For an agile team to be able to adapt, information
must be open and free flowing.
When people share what they do in an ope...
Learning-agile individuals think creatively.
Example
They generate new ideas through their
ability to view issues from mul...
Agile individuals are motivated by learning /
expanding their knowledge.
http://www.forbes.com/sites/karlmoore/2012/06/12/...
http://www.mckinsey.com/industries/high-tech/our-insights/software-development-handbook-transforming-for-the-digital-age
L...
https://vimeo.com/94950270
Minute 1.
Learning
Self awareness means the degree to which an
individual seeks personal insight, clearly
understands his or her strengths an...
They’re the skeptical members of the team.
The ones always pushing back on the status quo
and forcing the business to reth...
In an agile environment, change is
acknowledged and accepted.
http://agilitrix.com/2015/02/agile-culture-self-managing-peo...
Adaptability is a highly regarded agile value.
Example
People meet at regular intervals to find out how
we can do things b...
At the core of agile are values of flexibility,
individual interaction, focus on outputs,
and collaboration over more rigi...
Workers in agile workplaces must be passionate,
adaptive, innovative, and collaborative.
The way to begin is to become aut...
Agile workers have autonomy. Instead of a
controlling ideology, the approach is one of
enabling self-organization.
http://...
Further inspiration
https://www.teacherspayteachers.com/Product/Questions-to-discover-your-values-1329394
https://www.teac...
Question # 3
What is the purpose
of the company?
A purpose helps people, who work for a company,
understand why they do what they do.
Adapted from
https://dzone.com/articl...
Agile work
Strong purpose
Strong autonomyhttps://vimeo.com/85490944
Further inspiration
https://www.teacherspayteachers.com/Product/Examples-of-purpose-2350843
Question # 4
How do agile workers
work with users?
Agile is neither top-down nor bottom-up: it is outside-in.
The focus is on delivering value to customers.
The customer is ...
http://www.forbes.com/sites/stevedenning/2015/01/28/more-on-why-managers-hate-agile/#168b8c853a58
A key feature of being agile is to involve the user
in the development process and use the customer
feedback to improve.
h...
http://www.forbes.com/sites/stevedenning/2015/01/28/more-on-why-managers-hate-agile/#168b8c853a58
Instead of asking “How c...
Adapted from
https://www.atlassian.com/agile/delivery-vehicles
User story
As a user, I need [goal], so that I [receive ben...
Some ways to find information to write the user story
 Experiment when developing product / service.
 Use analytics to f...
Using blogs, polls, and other social media, customers
can be involved in the development process.
Adapted from
http://www....
Regular customer collaboration creates
transparency about the work and
enables a high degree of flexibility.
https://mediu...
More customer collaboration.
Less contract negotation.
http://agilemanifesto.org/
Further inspiration
https://www.teacherspayteachers.com/Product/Needs-that-people-have-1530997
Question # 5
How do agile workers
communicate and learn?
Adapted from
http://strikinggroup.com.au/why-agile-works/
Openness / transparency is a key agile value.
Open communication...
When people share what they do in an open / transparent
way, everyone can see results of the work quickly and solve
proble...
All communication within the agile team must be
addressed to the complete team, including sharing any
documents, release p...
A major aspect of being learning agile is to continuously
seek feedback from users.
https://hbr.org/2014/11/bring-agile-to...
Agile workers give and receive feedback
to each other.
https://www.agileconnection.com/article/strategies-encouraging-and-...
People in the team pass information to each other as they
move towards the goal.
Like people who play for FC Barcelona pas...
Further inspiration
https://www.teacherspayteachers.com/Product/How-do-we-give-feedback-1761017
Question # 6
How do agile workers
organize?
People who work for agile companies, move out of
company boundaries and engage, for example with
people from other compani...
LSG Webinars
Sources
http://agilityhackathon.com/
https://www.atizo.com/
https://www.e-teaching.org/
https://www.jovoto.co...
Many organizations perceive social networks as a fragile
system, and capture reduced returns as a consequence.
Social netw...
Internet companies like www.wikipedia.org have
harnessed enormous collective power with new
models of collaboration.
http:...
To keep all employees focused on the
external environment, DaVita HealthCare
Partners Inc. abandoned the organization char...
Instead of a controlling ideology, the agile
approach is about enabling self-organization.
http://www.forbes.com/sites/ste...
Break an organization into small, self-organizing
/ autonomous teams of less than 8 people.
https://blogs.versionone.com/a...
At Spotify, each team manages a piece of the product
that is completely theirs. That way, they’re able to
deploy, change, ...
Ericsson has divided 2,300 enterprise software
engineers, co-ordinated from Ireland, into more
than 100 small autonomous t...
A self-organizing team / group decides themselves
1. what problem they want to solve – and why.
2. how they want to work t...
To be agile, we need to try out things, for example
new methods / tools / platforms / ideas.
That helps us to continuously...
Further inspiration
https://www.teacherspayteachers.com/Product/How-can-we-organize-better-2307825
Question # 7
What do agile leaders do?
An agile leadership team often authorizes a senior executive to
1. identify the critical issues,
2. design processes for a...
https://vimeo.com/85490944
Minute 4.
A leader’s job is, for example, to find out and
communicate 2 things:
1. What problem...
Learning-agile leaders take calculated risks
that lead to opportunity.
http://www.inc.com/will-yakowicz/4-qualities-every-...
Find experts with skills required to solve the
problem and complement what other people
in the team do.
https://www.agilec...
Build agile projects around motivated individuals.
Give them the environment and support they need,
and trust them to get ...
https://hbr.org/2016/05/embracing-agile
It’s better to involve passionate volunteers
than to coerce resisters.
Define work goals
before each cycle starts.
http://www.forbes.com/sites/stevedenning/2011/04/29/scrum-is-a-major-managemen...
Give people time to complete each sprint.
Make sure that the work proceeds at a
mutually agreeable pace.
https://medium.co...
Transparency is a key agile value.
Share plan and results with everyone.
https://www.atlassian.com/software/confluence/pro...
Agile managers are enablers, not controllers.
http://www.forbes.com/sites/stevedenning/2015/01/28/more-on-why-managers-hat...
Create flexibility -  in time, place,
resources, and processes.
https://medium.com/@nickyleijtens/agile-and-agility-not-ju...
Agile leaders spot and stop behaviors
that impede agile teams.
Adapted from
https://hbr.org/2016/05/embracing-agile
As agile methods spread to all of Systematic’s software development teams, Michael Holm began
to worry that his leadership...
Freedom / autonomy is a
key agile value.
Enable people to decide
things themselves and
serve needs people have.
https://me...
Agile teams use process facilitators to continually improve
their collective intelligence, for example by
 clarifying rol...
Further inspiration
https://www.teacherspayteachers.com/Product/What-is-good-leadership-1489536
Question # 8
What do people do
during work cycles / sprints?
People work to produce something new,
for example a new product / service.
They test it with users every 1 to 2 weeks.
htt...
Efficiency is a key agile value. To work effectively, people
clarify roles they have. 3 examples:
1. What does person A do...
Agile is about delivering value to stakeholders early and
often through simple steps:
1. Plan.
2. Develop.
3. Complete.
4....
Quality should be part of every step of any agile
development process.
To identify risks, each sprint should be composed o...
Effective testing and innovation activities range from
gathering further intelligence, to trying out new
ideas on a small ...
https://vimeo.com/94950270
People, who work for www.spotify.com, do gradual
rollouts to make sure that when a team makes a...
Project Loon began with a pilot test in June 2013,
when thirty balloons were launched from New
Zealand’s South Island and ...
Further inspiration
https://www.teacherspayteachers.com/Product/How-can-we-make-better-decisions-2058027
Question # 9
How long are
work cycles / sprints?
Agile methods are a reaction to the
bureaucracy, planning, and inflexibility of
the waterfall approach. Large projects are...
Agile has
several
advantages
http://www.mckinsey.com/industries/high-tech/our-insights/software-development-handbook-trans...
A sprint – or iteration – is a predefined, time-
boxed, and recurring block of time, for example
2-4 weeks, in which the p...
As a rule of thumb, an agile sprint should be
as short as possible and as long as necessary.
https://medium.com/@timrayner...
Question # 10
How are agile meetings done?
What to say during the weekly agile meeting:
1.What do I think worked well this week?
2.What do I think did not work well ...
2 questions for a meeting after a mistake
1. What did we learn from this mistake?
2. In what other ways can we do this?
ht...
https://vimeo.com/94950270
Minute 2.
The team brainstorms ways to improve future
cycles and prepares to attack the next top priority.
https://hbr.org/2016/05/e...
Further inspiration
https://www.teacherspayteachers.com/Product/Brainstorming-the-disney-method-1449101
https://www.teache...
Question # 11
How do we
measure agile success?
VersionOne State of Agile report 2016.
https://blogs.versionone.com/agile_management/2015/06/16/measuring-what-counts-introducing-the-better-faster-cheaper-happi...
Examples of numbers to measure if we are doing things better
1. On-time delivery.
Percentage of releases that are released...
Examples of numbers to measure if we are doing things faster
The time it takes to make a decision.
https://blogs.versionon...
Examples of numbers to measure if we are doing things cheaper
1. Improved value for money.
Ask customers if they think tha...
Examples of numbers to measure if people are getting happier
1. Customer satisfaction.
Ask customers to find out if they a...
Question # 12
How do we get started
with agile?
Start small.
Agile work oftens begin in IT, where software developers
are likely to be familiar with the principles. Then ...
Example: John Deere.
George Tome, a software engineer who had become a project
manager within Deere’s corporate IT group, ...
Pull resources from businesses / activities that won’t
be relevant / appropriate tomorrow and put them to
work in more rel...
Avoid beginning with part-time assignment to
teams or with rotating membership.
Stable teams are 60% more productive and 6...
How do we become agile?
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How do we become agile?

  1. 1. How do we become agile?
  2. 2. Question # 1 What does agility mean?
  3. 3. Being agile means being able to respond to changes in a timely, effective, and sustainable way. Adapted from http://www.mckinsey.com/business-functions/business-technology/our-insights/want-to-become-agile-learn-from-your-it-team http://www.strategy-business.com/article/00188?pg=all
  4. 4. Agile companies have 1. high strategic responsiveness and 2. high organizational flexibility. http://www.strategy-business.com/article/00316
  5. 5. Strategic responsiveness is the ability to sense new risks and new opportunities in the business environment and to respond quickly. An example Respond to the Internet’s impact on publishing by using new channels such as social media to deliver content to users. Adapted from http://www.strategy-business.com/article/00316
  6. 6. Organizational flexibility is the ability to quickly change execution. Example To what extent can supply chain workers quickly find new / different content materials when products / services change? http://www.strategy-business.com/article/00316
  7. 7. What are great agile conditions?  It is easy to get quick feedback from users.  The problem is complex.  Product requirements will change.  Solutions are unknown.  Work can be modularized.  Creative teams will outperform command-and-control groups. https://hbr.org/2016/05/embracing-agile
  8. 8. What are examples of work with great agile conditions?  Product development work.  Marketing project work.  Strategic planning work.  Supply-chain challenges.  Resource allocation decisions. What are examples of work with bad agile conditions? Routine operations such as plant maintenance, purchasing, sales calls, and accounting. https://hbr.org/2016/05/embracing-agile
  9. 9. Question # 2 What values do agile workers have?
  10. 10. Complexity is the enemy of agility. Keep things as simple as possible as long as possible. Example: To increase IT agility, reduce the number of systems. Sources http://agilemanifesto.org/principles.html http://www.extremeprogramming.org/rules/simple.html http://www.mckinsey.com/Insights/Business_Technology/The_do-or-die_questions_boards_should_ask_about_technology http://www.mckinsey.com/business-functions/business-technology/our-insights/want-to-become-agile-learn-from-your-it-team Simplicity
  11. 11. An important part of agile is to reduce waste. Waste is anything that does not bring clearly defined and immediate value. http://www.cio.com/article/2433819/agile-development/7-agile-leadership-lessons-for-the-suits.html Simplicity
  12. 12. Example Role clarity is a highly ranked practice among agile organizations. When everyone understands who does what, people can move faster. http://www.mckinsey.com/business-functions/organization/our-insights/agility-it-rhymes-with-stability http://www.mckinsey.com/business-functions/organization/our-insights/why-agility-pays Efficiency
  13. 13. People agility means the degree to which one is open-minded toward others and enjoys interacting with a diversity of people, understands their unique strengths, interests, and limitations, and uses them effectively to accomplish organizational goals. http://www.kornferry.com/institute/488-the-federal-agility-fix-developing-the-next-generation-of-leaders Openness
  14. 14. For an agile team to be able to adapt, information must be open and free flowing. When people share what they do in an open / transparent way, everyone can see results of the work quickly and solve problems quickly. https://hbr.org/ideacast/2016/04/understanding-agile-management http://www.propernet.com/extranet/mcgill/CLASS%203/3.1%20-%20AgileProjectManagement.pdf Openness
  15. 15. Learning-agile individuals think creatively. Example They generate new ideas through their ability to view issues from multiple angles. http://www.inc.com/will-yakowicz/4-qualities-every-leader-needs-to-take-risks-conquer-stress.html Creativity
  16. 16. Agile individuals are motivated by learning / expanding their knowledge. http://www.forbes.com/sites/karlmoore/2012/06/12/agility-the-ingredient-that-will-define-next-generation-leadership/#6c6c8e30208f Learning
  17. 17. http://www.mckinsey.com/industries/high-tech/our-insights/software-development-handbook-transforming-for-the-digital-age Learning For success, companies will need to develop a mindset that accepts failures. Without it, developers will hesitate to make changes.
  18. 18. https://vimeo.com/94950270 Minute 1. Learning
  19. 19. Self awareness means the degree to which an individual seeks personal insight, clearly understands his or her strengths and weaknesses, and uses this knowledge to improve performance. http://www.kornferry.com/institute/488-the-federal-agility-fix-developing-the-next-generation-of-leaders Learning
  20. 20. They’re the skeptical members of the team. The ones always pushing back on the status quo and forcing the business to rethink the way it presents itself to its customers. https://hbr.org/2014/11/bring-agile-to-the-whole-organization Improvement
  21. 21. In an agile environment, change is acknowledged and accepted. http://agilitrix.com/2015/02/agile-culture-self-managing-people http://www.bbc.co.uk/academy/technology/software-engineering/development-practices/article/art20131213120917060 Imrpovement
  22. 22. Adaptability is a highly regarded agile value. Example People meet at regular intervals to find out how we can do things better, for example work more efficiently and creatively. https://www.agileconnection.com/article/what-improv-can-teach-you-about-agile-success http://agilitrix.com/2015/02/agile-culture-self-managing-people Adaptability
  23. 23. At the core of agile are values of flexibility, individual interaction, focus on outputs, and collaboration over more rigid planning-driven approaches. https://hbr.org/2013/08/it-on-steroids-the-benefits-an Helping
  24. 24. Workers in agile workplaces must be passionate, adaptive, innovative, and collaborative. The way to begin is to become autonomous. http://jarche.com/2010/04/agility-and-autonomy/ Helping
  25. 25. Agile workers have autonomy. Instead of a controlling ideology, the approach is one of enabling self-organization. http://www.forbes.com/sites/stevedenning/2015/01/26/why-do-managers-hate-agile/#54a318556018 http://www.allaboutagile.com/how-to-create-the-fastest-teams/ Freedom
  26. 26. Further inspiration https://www.teacherspayteachers.com/Product/Questions-to-discover-your-values-1329394 https://www.teacherspayteachers.com/Product/Reasons-why-people-resist-change-1453736
  27. 27. Question # 3 What is the purpose of the company?
  28. 28. A purpose helps people, who work for a company, understand why they do what they do. Adapted from https://dzone.com/articles/bringing-agile-to-the-next-level https://wordpress.com/read/blogs/25180871/posts/93
  29. 29. Agile work Strong purpose Strong autonomyhttps://vimeo.com/85490944
  30. 30. Further inspiration https://www.teacherspayteachers.com/Product/Examples-of-purpose-2350843
  31. 31. Question # 4 How do agile workers work with users?
  32. 32. Agile is neither top-down nor bottom-up: it is outside-in. The focus is on delivering value to customers. The customer is the boss, not the manager. http://www.forbes.com/sites/stevedenning/2015/07/22/how-to-make-the-whole-organization-agile/#396f85ed135b
  33. 33. http://www.forbes.com/sites/stevedenning/2015/01/28/more-on-why-managers-hate-agile/#168b8c853a58
  34. 34. A key feature of being agile is to involve the user in the development process and use the customer feedback to improve. http://www.economist.com/node/779429 http://www.forbes.com/sites/stevedenning/2011/04/29/scrum-is-a-major-management-discovery/ https://hbr.org/ideacast/2016/04/understanding-agile-management https://medium.com/@eric_jansen/five-steps-to-business-agility-71c42856958a#.bayhaksj4
  35. 35. http://www.forbes.com/sites/stevedenning/2015/01/28/more-on-why-managers-hate-agile/#168b8c853a58 Instead of asking “How can I get customers to take what we make?”, we have to ask, “What are the unmet needs of the customer that I can find ways to satisfy?”
  36. 36. Adapted from https://www.atlassian.com/agile/delivery-vehicles User story As a user, I need [goal], so that I [receive benefits]. Example of user story As a user, I need access to quality content, so that I know how to handle changes in my life.
  37. 37. Some ways to find information to write the user story  Experiment when developing product / service.  Use analytics to find out what users do and do not do with the product / service.  Ask users what they need / want.  Watch / observe users as they use the product / service. Adapted from https://www.atlassian.com/agile/product-analytics-product-management https://www.atlassian.com/agile/product-management
  38. 38. Using blogs, polls, and other social media, customers can be involved in the development process. Adapted from http://www.mckinsey.com/industries/high-tech/our-insights/software-development-handbook-transforming-for-the-digital-age
  39. 39. Regular customer collaboration creates transparency about the work and enables a high degree of flexibility. https://medium.com/@timrayner01/say-agile-one-more-time-making-space-for-collaborative-innovation-de4834a096a0#.uglb51y9l
  40. 40. More customer collaboration. Less contract negotation. http://agilemanifesto.org/
  41. 41. Further inspiration https://www.teacherspayteachers.com/Product/Needs-that-people-have-1530997
  42. 42. Question # 5 How do agile workers communicate and learn?
  43. 43. Adapted from http://strikinggroup.com.au/why-agile-works/ Openness / transparency is a key agile value. Open communication can happen through, for example, blogs, Twitter, and other social media.
  44. 44. When people share what they do in an open / transparent way, everyone can see results of the work quickly and solve problems quickly. Explanation by Jeff Sutherland about the importance of openness / transparency towards the end of the conversation. https://hbr.org/ideacast/2016/04/understanding-agile-management
  45. 45. All communication within the agile team must be addressed to the complete team, including sharing any documents, release plans or schedules, review requests and feedback, risks or concerns, and even leave updates. This builds a complete sense of oneness within the team and maintains complete transparency at all times. https://www.agileconnection.com/article/real-key-agile-success-communication
  46. 46. A major aspect of being learning agile is to continuously seek feedback from users. https://hbr.org/2014/11/bring-agile-to-the-whole-organization https://medium.com/i-m-h-o/mindful-agility-5f5acb450f5#.4s5d7nmkh http://www.inc.com/will-yakowicz/4-qualities-every-leader-needs-to-take-risks-conquer-stress.html
  47. 47. Agile workers give and receive feedback to each other. https://www.agileconnection.com/article/strategies-encouraging-and-facilitating-team-feedback-sessions
  48. 48. People in the team pass information to each other as they move towards the goal. Like people who play for FC Barcelona pass the ball to each other as they move up the field. Adapted from http://www.forbes.com/sites/stevedenning/2015/01/26/why-do-managers-hate-agile/#54a318556018
  49. 49. Further inspiration https://www.teacherspayteachers.com/Product/How-do-we-give-feedback-1761017
  50. 50. Question # 6 How do agile workers organize?
  51. 51. People who work for agile companies, move out of company boundaries and engage, for example with people from other companies as well as freelancers, students, and independent workers in open-source collaborations using hackathons, working events, various competitions, social media, and other platforms. Adapted from http://www.mckinsey.com/business-functions/organization/our-insights/agility-lessons-from-utilities
  52. 52. LSG Webinars Sources http://agilityhackathon.com/ https://www.atizo.com/ https://www.e-teaching.org/ https://www.jovoto.com/ http://learningandskillsgroup.ning.com/forum/categories/lsg-webinars/listForCategory http://www.meetup.com/
  53. 53. Many organizations perceive social networks as a fragile system, and capture reduced returns as a consequence. Social networks are anti-fragile, demanding organizations to take risks in order to build a more robust system, expanding their range of opportunities. Examples include Nestlé and Comcast, that after experiencing social media crisis learned to reinvent their organizations, using social platforms to change the way they communicate. https://medium.com/i-m-h-o/agility-and-fragility-2ca9e1c1df43#.g6rw1wvma
  54. 54. Internet companies like www.wikipedia.org have harnessed enormous collective power with new models of collaboration. http://www.mckinsey.com/business-functions/organization/our-insights/agility-it-rhymes-with-stability
  55. 55. To keep all employees focused on the external environment, DaVita HealthCare Partners Inc. abandoned the organization chart. http://www.strategy-business.com/article/00188?pg=all
  56. 56. Instead of a controlling ideology, the agile approach is about enabling self-organization. http://www.forbes.com/sites/stevedenning/2015/01/26/why-do-managers-hate-agile/#54a318556018 http://www.allaboutagile.com/how-to-create-the-fastest-teams/
  57. 57. Break an organization into small, self-organizing / autonomous teams of less than 8 people. https://blogs.versionone.com/agile_management/2016/03/29/scaling-agile-without-killing-agility/ https://vimeo.com/85490944
  58. 58. At Spotify, each team manages a piece of the product that is completely theirs. That way, they’re able to deploy, change, and upgrade that constantly without breaking anything else. http://labs.openviewpartners.com/spotify-great-agile-example-scrum-done-right/
  59. 59. Ericsson has divided 2,300 enterprise software engineers, co-ordinated from Ireland, into more than 100 small autonomous teams, developing products in 3-week “sprints”. http://www.ft.com/intl/cms/s/0/aa284852-0096-11e6-99cb-83242733f755.html?siteedition=intl#axzz45xZkitBP
  60. 60. A self-organizing team / group decides themselves 1. what problem they want to solve – and why. 2. how they want to work together when creating / building a solution to the problem. https://vimeo.com/85490944
  61. 61. To be agile, we need to try out things, for example new methods / tools / platforms / ideas. That helps us to continuously learn and adapt. https://neilkillick.wordpress.com/2016/03/13/8-signs-of-an-agile-organisation/
  62. 62. Further inspiration https://www.teacherspayteachers.com/Product/How-can-we-organize-better-2307825
  63. 63. Question # 7 What do agile leaders do?
  64. 64. An agile leadership team often authorizes a senior executive to 1. identify the critical issues, 2. design processes for addressing them, and 3. appoint a single owner for each innovation initiative. https://hbr.org/2016/05/embracing-agile
  65. 65. https://vimeo.com/85490944 Minute 4. A leader’s job is, for example, to find out and communicate 2 things: 1. What problems need to be solved? 2. Why do these problems need to be solved?
  66. 66. Learning-agile leaders take calculated risks that lead to opportunity. http://www.inc.com/will-yakowicz/4-qualities-every-leader-needs-to-take-risks-conquer-stress.html
  67. 67. Find experts with skills required to solve the problem and complement what other people in the team do. https://www.agileconnection.com/article/do-cross-functional-teams-mean-cross-functional-people
  68. 68. Build agile projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done. https://hbr.org/2016/05/embracing-agile
  69. 69. https://hbr.org/2016/05/embracing-agile It’s better to involve passionate volunteers than to coerce resisters.
  70. 70. Define work goals before each cycle starts. http://www.forbes.com/sites/stevedenning/2011/04/29/scrum-is-a-major-management-discovery/ Steve Denning
  71. 71. Give people time to complete each sprint. Make sure that the work proceeds at a mutually agreeable pace. https://medium.com/@timrayner01/say-agile-one-more-time-making-space-for-collaborative-innovation-de4834a096a0#.uglb51y9l
  72. 72. Transparency is a key agile value. Share plan and results with everyone. https://www.atlassian.com/software/confluence/product-managers
  73. 73. Agile managers are enablers, not controllers. http://www.forbes.com/sites/stevedenning/2015/01/28/more-on-why-managers-hate-agile/#792de2123a58
  74. 74. Create flexibility -  in time, place, resources, and processes. https://medium.com/@nickyleijtens/agile-and-agility-not-just-for-hipsters-a315e0d94d9f#.nq41gdrtk
  75. 75. Agile leaders spot and stop behaviors that impede agile teams. Adapted from https://hbr.org/2016/05/embracing-agile
  76. 76. As agile methods spread to all of Systematic’s software development teams, Michael Holm began to worry that his leadership team was hindering progress. The agile development teams were doing things differently, while the management team was stuck doing things the same old- fashioned way - moving too slowly and relying on too many written reports that always seemed out-of-date. So Holm decided to run his leadership team as an agile team. The team  eliminated more than half of recurring reports,  converted other reports to real-time systems,  increased attention to business-critical items such as sales proposals and customer satisfaction,  began having daily 20-minute stand-up meetings at 8.40 to discuss what members had done the day before, what they would do that day, and where they needed help.  began to use physical boards to track its own actions and the improvements coming from the business units. Other functions, including HR, legal, finance, and sales, now operate in much the same way. https://hbr.org/2016/05/embracing-agile
  77. 77. Freedom / autonomy is a key agile value. Enable people to decide things themselves and serve needs people have. https://medium.com/@timrayner01/say-agile-one-more-time-making-space-for-collaborative-innovation-de4834a096a0#.uglb51y9l https://www.frontrowagile.com/learn-agile/agile-project-management
  78. 78. Agile teams use process facilitators to continually improve their collective intelligence, for example by  clarifying roles,  teaching conflict resolution techniques, and  ensuring that team members contribute equally. https://hbr.org/2016/05/embracing-agile
  79. 79. Further inspiration https://www.teacherspayteachers.com/Product/What-is-good-leadership-1489536
  80. 80. Question # 8 What do people do during work cycles / sprints?
  81. 81. People work to produce something new, for example a new product / service. They test it with users every 1 to 2 weeks. http://www.mckinsey.com/business-functions/business-technology/our-insights/want-to-become-agile-learn-from-your-it-team
  82. 82. Efficiency is a key agile value. To work effectively, people clarify roles they have. 3 examples: 1. What does person A do? 2. What does person A decide by herself / himself? 3. What does person A and person B decide together? http://www.mckinsey.com/business-functions/organization/our-insights/going-from-fragile-to-agile
  83. 83. Agile is about delivering value to stakeholders early and often through simple steps: 1. Plan. 2. Develop. 3. Complete. 4. Test. 5. Launch / release. 6. Repeat steps 1 – 5. http://www.cio.com/article/2971822/agile-development/6-agile-principles-that-apply-to-everything.html
  84. 84. Quality should be part of every step of any agile development process. To identify risks, each sprint should be composed of 1. development, and 2. testing. https://www.capgemini.com/resource-file-access/resource/pdf/From_Agile_Development_to_Agile_Delivery__Excerpt_from_2010-2011_World_Quality_Report_.pdf
  85. 85. Effective testing and innovation activities range from gathering further intelligence, to trying out new ideas on a small scale, to implementing full-scale product development programs. http://www.strategy-business.com/article/00188?pg=all
  86. 86. https://vimeo.com/94950270 People, who work for www.spotify.com, do gradual rollouts to make sure that when a team makes a mistake, it will only have a small negative impact, i.e. an impact  on a small part of the system.  on few users.  for a short period of time.
  87. 87. Project Loon began with a pilot test in June 2013, when thirty balloons were launched from New Zealand’s South Island and beamed Internet to a small group of pilot testers. https://www.google.com/loon/where/
  88. 88. Further inspiration https://www.teacherspayteachers.com/Product/How-can-we-make-better-decisions-2058027
  89. 89. Question # 9 How long are work cycles / sprints?
  90. 90. Agile methods are a reaction to the bureaucracy, planning, and inflexibility of the waterfall approach. Large projects are chopped into a series of shorter cycles. Sources http://www.ft.com/cms/s/0/a988cd86-9759-11dc-9e08-0000779fd2ac.html http://www.forbes.com/sites/stevedenning/2011/08/16/how-do-you-explain-radical-management-or-agile-to-a-cfo/ http://www.forbes.com/sites/stevedenning/2011/04/29/scrum-is-a-major-management-discovery/
  91. 91. Agile has several advantages http://www.mckinsey.com/industries/high-tech/our-insights/software-development-handbook-transforming-for-the-digital-age
  92. 92. A sprint – or iteration – is a predefined, time- boxed, and recurring block of time, for example 2-4 weeks, in which the product, for example software, is created. https://resources.sei.cmu.edu/asset_files/TechnicalNote/2013_004_001_62918.pdf p. 42.
  93. 93. As a rule of thumb, an agile sprint should be as short as possible and as long as necessary. https://medium.com/@timrayner01/say-agile-one-more-time-making-space-for-collaborative-innovation-de4834a096a0#.uglb51y9l
  94. 94. Question # 10 How are agile meetings done?
  95. 95. What to say during the weekly agile meeting: 1.What do I think worked well this week? 2.What do I think did not work well this week? 3.What do I think we should do better next week? For question # 3, everyone first makes suggestions. Then 2 suggestions are picked out to focus on next week. https://youtu.be/J6oMG7u9HGE Minute 7.
  96. 96. 2 questions for a meeting after a mistake 1. What did we learn from this mistake? 2. In what other ways can we do this? https://medium.com/@eric_jansen/five-steps-to-business-agility-71c42856958a#.bayhaksj4 https://vimeo.com/94950270 Minute 2.
  97. 97. https://vimeo.com/94950270 Minute 2.
  98. 98. The team brainstorms ways to improve future cycles and prepares to attack the next top priority. https://hbr.org/2016/05/embracing-agile
  99. 99. Further inspiration https://www.teacherspayteachers.com/Product/Brainstorming-the-disney-method-1449101 https://www.teacherspayteachers.com/Product/Brainstorming-the-SCAMPER-method-1452356
  100. 100. Question # 11 How do we measure agile success?
  101. 101. VersionOne State of Agile report 2016.
  102. 102. https://blogs.versionone.com/agile_management/2015/06/16/measuring-what-counts-introducing-the-better-faster-cheaper-happier-measurement-framework/
  103. 103. Examples of numbers to measure if we are doing things better 1. On-time delivery. Percentage of releases that are released on-time. 2. Customer needs met. Survey of whether the customers think the delivered product / service met their needs. https://blogs.versionone.com/agile_management/2015/06/16/measuring-what-counts-introducing-the-better-faster-cheaper-happier-measurement-framework/
  104. 104. Examples of numbers to measure if we are doing things faster The time it takes to make a decision. https://blogs.versionone.com/agile_management/2015/06/16/measuring-what-counts-introducing-the-better-faster-cheaper-happier-measurement-framework/
  105. 105. Examples of numbers to measure if we are doing things cheaper 1. Improved value for money. Ask customers if they think that the product / service is good value for money they spend. 2. Time developers use for administrative work. https://blogs.versionone.com/agile_management/2015/06/16/measuring-what-counts-introducing-the-better-faster-cheaper-happier-measurement-framework/
  106. 106. Examples of numbers to measure if people are getting happier 1. Customer satisfaction. Ask customers to find out if they are happy with how we work. 2. Team satisfaction. Ask people in the team to find out if we are happy with the way they work. https://blogs.versionone.com/agile_management/2015/06/16/measuring-what-counts-introducing-the-better-faster-cheaper-happier-measurement-framework/
  107. 107. Question # 12 How do we get started with agile?
  108. 108. Start small. Agile work oftens begin in IT, where software developers are likely to be familiar with the principles. Then agile might spread to another function, with the original practitioners acting as coaches. https://hbr.org/2016/05/embracing-agile
  109. 109. Example: John Deere. George Tome, a software engineer who had become a project manager within Deere’s corporate IT group, began applying agile principles in 2004 on a low-key basis. Gradually, over several years, software development units in other parts of Deere began using them as well. This growing interest made it easier to introduce the methodology to the company’s business development and marketing organizations. https://hbr.org/2016/05/embracing-agile
  110. 110. Pull resources from businesses / activities that won’t be relevant / appropriate tomorrow and put them to work in more relevant / promising opportunities. https://www.mckinseyquarterly.com/Strategy/Strategic_Thinking/Strategy_through_turbulence_An_interview_with_Don_Sull_2491 http://www.strategy-business.com/article/00188?pg=all
  111. 111. Avoid beginning with part-time assignment to teams or with rotating membership. Stable teams are 60% more productive and 60% more responsive to customer input than teams that rotate members. https://hbr.org/2016/05/embracing-agile

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