Luthans and Doh discuss two forms of communication flow in organizations - upward communication, which involves information moving from lower to higher levels, and downward communication, which involves information moving from higher to lower levels. It is important for organizations to know which form of communication they use so they understand how information and feedback is shared throughout the organization.
Luthans and Doh (2012) discuss two major forms of communication flow.pdf
1. Luthans and Doh (2012) discuss two major forms of communication flow. Briefly describe why
it is important to know if an organization uses upward communication or downward
communication.
Your response should be at least 200 words in length.
Solution
Luthans and Doh explains the importance of communication, they explained the importance of
verbal or voral communcation and also non verbal communication.
as per them, verbal communication play a vital rloe in transcting onself. they categorized
communications styles depending upon the cultural context of the issue. they may be as writen
memos, e-mails, messages, paper writen format and so on.
organizations can use these styles based on the importance and level of information. if it is more
important and secure in nature, they will follow one kind and if it is common and normal
message they may go with other. but these tools or methods used to interact with all departments
in an organization. the flow of information from higher authority to lower about organization
polocies, strategies, objectives, stakeholder inclusion, corporate objectives and so on.
in the same way the flow of information from lower level to higher level about, workers
requirements, workers problems, personal and professional objectives, request for changes of any
organizational strategies, suggestions related to strategies and so on.