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IJRET: International Journal of Research in Engineering and Technology eISSN: 2319-1163 | pISSN: 2321-7308
_______________________________________________________________________________________
Volume: 04 Issue: 04 | Apr-2015, Available @ http://www.ijret.org 311
QUALITY – COST TRADE OFF (QCT) FOR CONTRACTOR
SELECTION
Manish Kumar Sharma1
, R. Kansal2
1
Student M.E- CTM, Madhav institute of technology and science, Gwalior M.P, India
2
Prof and head civil dept, Madhav institute of technology and science, Gwalior M.P, India
Abstract
The construction industries has witnessed the failure of many projects led to the contractor selection. The various reasons of
project failure concern contractor selection is financial problems, poor performance lack of adequate quality consideration at
worksite. All these incidents is depend upon the current system of awarding the contractor in which only price is competitiveness.
To achieve the best value for money, the tender evaluation should consider not only price, but also compliance with Client’s
requirement. A quality cost trade off (QCT) based contractor selection model is structured to cover non –price attributes i.e.
quality together with the bid price. The (QCT) model enables the user to designate the weighting of non price and price criteria
depending on the need and wants of the client and or project. The results show that the model provides a guide for the client to
reward experienced, capable and qualified contractors, and eliminate incompetent, inexperienced for the success and quality of
work.
Keywords— Tendering; Competitive bidding strategy; Contractor selection;
-------------------------------------------------------------------***-------------------------------------------------------------------
1. INTRODUCTION
Traditionally the project is considered successful if
delivered on time , within budget and quality. The concept
of project success is directly depend upon the perception of
participant i.e. the client, the architect and the contractor.
From project to project participant have their own opinion of
success. Contractor selection is very typical task because
the contractor play a vital role for success of project.
Executing the project as per client’s requirement, evaluation
of contractor and selection of best bidder requires a
sophisticated knowledge and experience.
The traditional bidding method is based on the lowest tender
price, in which the bidder have no idea about price of the
competitive bidder, so he offers the lowest bid price to win
the bid, compromising the quality. However, low price,
product or services may not meet the quality requirement.
Bid evaluation based on the lowest bid price is suitable in
simple and small size projects, but it failure for complex and
innovative work. Therefore contractor selection process
based on quality consideration is required to improve the
drawback of the traditional tendering method. This study
aims to present a model for selecting the best bidder take
into account the factor price and quality also.
2. ESSENTIAL OF QUALITY IN CONTRACTOR
SELECTION
It is required to achieve objective in term of procurement
outcome, quality criteria should be introduce into the
evaluation of tender. Yet means of ensuring that only those
tenders who are likely to deliver the required quality and
compete for the award of a contract. Quality and cost
directly proportional to the nature of work i.e. innovative
project, complex project and simple project. If nature of
work becomes more and more complex the procurement
outcome become complex i.e.; the product and services with
higher quality will be quoted higher price. Figure -1 indicate
the relationship between price, quality and nature of work.
Simple
project
Complex
project
innovative
project
Increasing Importace of Price
IncreasingImportanceof
Quality
Fig. 1 Relationship between price, quality and nature of
work
Quality criterion based on types of work possibly broken
down into the sub-criteria to facilitate weightage to differed
quality as per requirement of owner. According to CIDB,
Pretoriya ,(1) and Turkish public procurement law (2)
quality criteria and maximum score allocated to quality is
considered and listed in Table -1. The total weight of price
and quality are equal to 100 percent . the scope of work
define the weighting score of each, this weighting according
to project type is as follows.
 Between 20/80 and 40/60 for innovative project
 Between 15/85 and 35/65 for complex project
IJRET: International Journal of Research in Engineering and Technology eISSN: 2319-1163 | pISSN: 2321-7308
_______________________________________________________________________________________
Volume: 04 Issue: 04 | Apr-2015, Available @ http://www.ijret.org 312
 Between 10/90 and 25/75 for simple project
 Between 05/95 and 10/90 for repetitive project
The maximum score for various evaluation criteria varies
according to the nature of project, whether it is simple,
complex or innovative and significance of the criteria for the
project to be successful.
Table -1 Quality criteria and maximum score for bidder evaluation.
S.no Evaluation
criteria
Explanation Maximum score(out
of 10) for
Innov
ative
project
Com
plex
proje
ct
Sim
ple
proj
ect
1 Methodology
and work plan
complete in
time frame
Availability of an outline of quality
assurance / quality control
(QA/QC) programs, Availability of
ISO 9000 certification (or equivalent) .
5 4 2
2 Organization
and staffing
Availability of ISO 9000 certification
(or equivalent) or intention to Register,
Minimum period of trading under
same company name (attained
stability, reliability and accrued
experience)
2 2.5 3
3 Experience of
key staff
Degree of education, experiences,
capabilities and competencies, skills
including professional and technical
expertise, and special
Personnel qualifications of key
construction personnel
2 2.5 3
4 Project
specific
performance
By notices about past clients’ levels of
satisfaction with the quality of
previous works by the contractor
(Architectural-aesthetics-structural
aspects; electrical-mechanical systems;
geotechnical and foundation aspects;
maintenance, reparation and technical
assistance etc) in the past years
1 1 2
3. CASE STUDY
The design build Innovative construction case is selected
from the project of CWE at Gwalior for alteration of
building estimated cost of Rs 50,78 lac. There are six
contractor offering tender for the construction work and
submitting quality information as per client’s requirement
with addition of their own bid price as shown in Table -2
Table 2
Evaluation criteria Maximum
score(out of 10)
Contractor id / relative score
A B C D E F
Methodology and work plan
complete in time frame
5 3.5 4 3.5 4 3.5 2.5
Organization and staffing 2 1 1.2 1 1.4 1.4 1.2
Experience of key staff 2 0.8 0.8 0.8 1.6 1.2 1.2
Project specific performance 1 0.4 0.5 0.3 0.8 0.5 0.7
Total score - 5.7 6.5 5.6 7.8 6.6 5.6
Total maximum score - 10 10 10 10 10 10
Quality score percentage % - 57 65 56 78 66 56
IJRET: International Journal of Research in Engineering and Technology eISSN: 2319-1163 | pISSN: 2321-7308
_______________________________________________________________________________________
Volume: 04 Issue: 04 | Apr-2015, Available @ http://www.ijret.org 313
Table -3 Ranking of contractor
40/60 Contractor identification
A B C D E F
Quality score % 57 65 56 78 66 56
Adjusted Quality score
%
73.07 83.33 71.79 100 84.61 71.79
(a) Weighted Quality
score (40%)
29.22 33.33 28.71 40 33.84 28.71
Bid price 55.25 54.9 54.8 53.9 52.1 49.06
Adjusted price score % 88.79 89.36 89.52 91.02 94.16 100
(b) Weighted price
score (60%)
53.27 53.61 53.71 54.61 56.49 60
Total score (a + b) 82.49 86.94 82.42 94.61 90.33 88.71
Ranking 6 4 5 1 3 2
Table -4 Ranking of contractor
30/70 Contractor identification
A B C D E F
Quality score % 57 65 56 78 66 56
Adjusted Quality
score %
73.07 83.33 71.79 100 84.61 71.79
(a) Weighted
Quality score
(30%)
21.92 24.99 21.53 30 25.38 21.53
Bid price 55.25 54.9 54.8 53.9 52.1 49.06
Adjusted price score
%
88.79 89.36 89.52 91.02 94.16 100
(b) Weighted price
score (70%)
62.15 62.55 62.66 63.17 65.91 70
Total score (a + b) 84.07 87.54 84.19 93.71 91.29 91.53
Ranking
6 4 5 1 3 2
Table -5 Ranking of contractor
20/80 Contractor identification
A B C D E F
Quality score % 57 65 56 78 66 56
Adjusted Quality
score %
73.07 83.33 71.79 100 84.61 71.79
(a) Weighted
Quality score
(30%)
14.61 16.66 14.35 20 16.92 14.35
Bid price 55.25 54.9 54.8 53.9 52.1 49.06
Adjusted price score
%
88.79 89.36 89.52 91.02 94.16 100
(b) Weighted price
score (70%)
71.03 71.48 71.61 72.81 75.32 80
Total score (a + b) 85.64 88.41 85.51 92.81 92.24 94.35
Ranking 5 4 6 2 3 1
The result of Table 3, 4 and 5 are compiled and shown in Table 6. It indicate the change in ranking of contractor with change in the
weightage of quality and price consideration
IJRET: International Journal of Research in Engineering and Technology eISSN: 2319-1163 | pISSN: 2321-7308
_______________________________________________________________________________________
Volume: 04 Issue: 04 | Apr-2015, Available @ http://www.ijret.org 314
Table -6: Contractor Ranking
Weightage
Quality/ price ratio
Contractor ranking
A B C D E F
Bid Price- Price (100 %) 6 5 4 3 2 1
Quality (20 %) / Price (80 %) 5 4 6 2 3 1
Quality (30 %) / Price (70 %) 6 4 5 1 3 2
Quality (40 %) / Price (60 %) 6 4 5 1 3 2
4. CONCLUSION
As per table 6 which shows the result for the data of a
particular project, contractor ranking changes with change in
quality and price weightage. Contractor F is ranked no. 1 if
there is no consideration of quality and also in case if 20%
weightage is given to quality. However contractor D become
no. 1 if the weightage of quality increase 30% and more. It
is helpful in selection of contractor according to the
weightage to be given to quality.
REFERENCES
[1] Best Practice Guideline A4: Evaluating Quality in
Tender Submission. Edn. 2. CIDB Document 1004.
Aug 2006.
[2] Aysegul Yilmaz, Sema Ergonul: Selection of
Contractors for Middle-SizedProjects in Turkey,GU J
Sci, 24(3):477-485 (2011)
[3] Abdelrahman M, Zayed T, Elyamany A. Best-Value
Model Based on Project Specific Characteristics. J.
Constr. Eng. Manage. 2008; 134(3): 179–188p.
[4] Akintoye A, Hardcastle C, Beck M, et al. Achieving
Best Value in Private Finance Initiative Project
Procurement. Constr. Manage. Econ. 2003; 21(5):
461–470p.
[5] Gransberg DD, Ellicott MA. Best-Value Contracting
Criteria. Cost Eng. 1997; 39(6): 31–34p.
[6] Griffis FH. Bidding Strategy: Winning Over Key
Competitors. J. Constr. Eng. Manage. 1992; 118(1):
151–165p.
[7] Hatush, Z, Skitmore, M. “Criteria for contractor
selection” Construction Management and Economics,
15, 19-38 (1997a).
[8] PPL 4734. Turkish Public Procurement Law (2003)
[9] Wong, C.H., Holt, G.D. and Cooper, P.A. “Lowest
price or value? Investigation of UK construction
clients’ tender selection process” Construction
Management and Economics, 18, 767-774 (2000).

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Quality – cost trade off (qct) for contractor selection

  • 1. IJRET: International Journal of Research in Engineering and Technology eISSN: 2319-1163 | pISSN: 2321-7308 _______________________________________________________________________________________ Volume: 04 Issue: 04 | Apr-2015, Available @ http://www.ijret.org 311 QUALITY – COST TRADE OFF (QCT) FOR CONTRACTOR SELECTION Manish Kumar Sharma1 , R. Kansal2 1 Student M.E- CTM, Madhav institute of technology and science, Gwalior M.P, India 2 Prof and head civil dept, Madhav institute of technology and science, Gwalior M.P, India Abstract The construction industries has witnessed the failure of many projects led to the contractor selection. The various reasons of project failure concern contractor selection is financial problems, poor performance lack of adequate quality consideration at worksite. All these incidents is depend upon the current system of awarding the contractor in which only price is competitiveness. To achieve the best value for money, the tender evaluation should consider not only price, but also compliance with Client’s requirement. A quality cost trade off (QCT) based contractor selection model is structured to cover non –price attributes i.e. quality together with the bid price. The (QCT) model enables the user to designate the weighting of non price and price criteria depending on the need and wants of the client and or project. The results show that the model provides a guide for the client to reward experienced, capable and qualified contractors, and eliminate incompetent, inexperienced for the success and quality of work. Keywords— Tendering; Competitive bidding strategy; Contractor selection; -------------------------------------------------------------------***------------------------------------------------------------------- 1. INTRODUCTION Traditionally the project is considered successful if delivered on time , within budget and quality. The concept of project success is directly depend upon the perception of participant i.e. the client, the architect and the contractor. From project to project participant have their own opinion of success. Contractor selection is very typical task because the contractor play a vital role for success of project. Executing the project as per client’s requirement, evaluation of contractor and selection of best bidder requires a sophisticated knowledge and experience. The traditional bidding method is based on the lowest tender price, in which the bidder have no idea about price of the competitive bidder, so he offers the lowest bid price to win the bid, compromising the quality. However, low price, product or services may not meet the quality requirement. Bid evaluation based on the lowest bid price is suitable in simple and small size projects, but it failure for complex and innovative work. Therefore contractor selection process based on quality consideration is required to improve the drawback of the traditional tendering method. This study aims to present a model for selecting the best bidder take into account the factor price and quality also. 2. ESSENTIAL OF QUALITY IN CONTRACTOR SELECTION It is required to achieve objective in term of procurement outcome, quality criteria should be introduce into the evaluation of tender. Yet means of ensuring that only those tenders who are likely to deliver the required quality and compete for the award of a contract. Quality and cost directly proportional to the nature of work i.e. innovative project, complex project and simple project. If nature of work becomes more and more complex the procurement outcome become complex i.e.; the product and services with higher quality will be quoted higher price. Figure -1 indicate the relationship between price, quality and nature of work. Simple project Complex project innovative project Increasing Importace of Price IncreasingImportanceof Quality Fig. 1 Relationship between price, quality and nature of work Quality criterion based on types of work possibly broken down into the sub-criteria to facilitate weightage to differed quality as per requirement of owner. According to CIDB, Pretoriya ,(1) and Turkish public procurement law (2) quality criteria and maximum score allocated to quality is considered and listed in Table -1. The total weight of price and quality are equal to 100 percent . the scope of work define the weighting score of each, this weighting according to project type is as follows.  Between 20/80 and 40/60 for innovative project  Between 15/85 and 35/65 for complex project
  • 2. IJRET: International Journal of Research in Engineering and Technology eISSN: 2319-1163 | pISSN: 2321-7308 _______________________________________________________________________________________ Volume: 04 Issue: 04 | Apr-2015, Available @ http://www.ijret.org 312  Between 10/90 and 25/75 for simple project  Between 05/95 and 10/90 for repetitive project The maximum score for various evaluation criteria varies according to the nature of project, whether it is simple, complex or innovative and significance of the criteria for the project to be successful. Table -1 Quality criteria and maximum score for bidder evaluation. S.no Evaluation criteria Explanation Maximum score(out of 10) for Innov ative project Com plex proje ct Sim ple proj ect 1 Methodology and work plan complete in time frame Availability of an outline of quality assurance / quality control (QA/QC) programs, Availability of ISO 9000 certification (or equivalent) . 5 4 2 2 Organization and staffing Availability of ISO 9000 certification (or equivalent) or intention to Register, Minimum period of trading under same company name (attained stability, reliability and accrued experience) 2 2.5 3 3 Experience of key staff Degree of education, experiences, capabilities and competencies, skills including professional and technical expertise, and special Personnel qualifications of key construction personnel 2 2.5 3 4 Project specific performance By notices about past clients’ levels of satisfaction with the quality of previous works by the contractor (Architectural-aesthetics-structural aspects; electrical-mechanical systems; geotechnical and foundation aspects; maintenance, reparation and technical assistance etc) in the past years 1 1 2 3. CASE STUDY The design build Innovative construction case is selected from the project of CWE at Gwalior for alteration of building estimated cost of Rs 50,78 lac. There are six contractor offering tender for the construction work and submitting quality information as per client’s requirement with addition of their own bid price as shown in Table -2 Table 2 Evaluation criteria Maximum score(out of 10) Contractor id / relative score A B C D E F Methodology and work plan complete in time frame 5 3.5 4 3.5 4 3.5 2.5 Organization and staffing 2 1 1.2 1 1.4 1.4 1.2 Experience of key staff 2 0.8 0.8 0.8 1.6 1.2 1.2 Project specific performance 1 0.4 0.5 0.3 0.8 0.5 0.7 Total score - 5.7 6.5 5.6 7.8 6.6 5.6 Total maximum score - 10 10 10 10 10 10 Quality score percentage % - 57 65 56 78 66 56
  • 3. IJRET: International Journal of Research in Engineering and Technology eISSN: 2319-1163 | pISSN: 2321-7308 _______________________________________________________________________________________ Volume: 04 Issue: 04 | Apr-2015, Available @ http://www.ijret.org 313 Table -3 Ranking of contractor 40/60 Contractor identification A B C D E F Quality score % 57 65 56 78 66 56 Adjusted Quality score % 73.07 83.33 71.79 100 84.61 71.79 (a) Weighted Quality score (40%) 29.22 33.33 28.71 40 33.84 28.71 Bid price 55.25 54.9 54.8 53.9 52.1 49.06 Adjusted price score % 88.79 89.36 89.52 91.02 94.16 100 (b) Weighted price score (60%) 53.27 53.61 53.71 54.61 56.49 60 Total score (a + b) 82.49 86.94 82.42 94.61 90.33 88.71 Ranking 6 4 5 1 3 2 Table -4 Ranking of contractor 30/70 Contractor identification A B C D E F Quality score % 57 65 56 78 66 56 Adjusted Quality score % 73.07 83.33 71.79 100 84.61 71.79 (a) Weighted Quality score (30%) 21.92 24.99 21.53 30 25.38 21.53 Bid price 55.25 54.9 54.8 53.9 52.1 49.06 Adjusted price score % 88.79 89.36 89.52 91.02 94.16 100 (b) Weighted price score (70%) 62.15 62.55 62.66 63.17 65.91 70 Total score (a + b) 84.07 87.54 84.19 93.71 91.29 91.53 Ranking 6 4 5 1 3 2 Table -5 Ranking of contractor 20/80 Contractor identification A B C D E F Quality score % 57 65 56 78 66 56 Adjusted Quality score % 73.07 83.33 71.79 100 84.61 71.79 (a) Weighted Quality score (30%) 14.61 16.66 14.35 20 16.92 14.35 Bid price 55.25 54.9 54.8 53.9 52.1 49.06 Adjusted price score % 88.79 89.36 89.52 91.02 94.16 100 (b) Weighted price score (70%) 71.03 71.48 71.61 72.81 75.32 80 Total score (a + b) 85.64 88.41 85.51 92.81 92.24 94.35 Ranking 5 4 6 2 3 1 The result of Table 3, 4 and 5 are compiled and shown in Table 6. It indicate the change in ranking of contractor with change in the weightage of quality and price consideration
  • 4. IJRET: International Journal of Research in Engineering and Technology eISSN: 2319-1163 | pISSN: 2321-7308 _______________________________________________________________________________________ Volume: 04 Issue: 04 | Apr-2015, Available @ http://www.ijret.org 314 Table -6: Contractor Ranking Weightage Quality/ price ratio Contractor ranking A B C D E F Bid Price- Price (100 %) 6 5 4 3 2 1 Quality (20 %) / Price (80 %) 5 4 6 2 3 1 Quality (30 %) / Price (70 %) 6 4 5 1 3 2 Quality (40 %) / Price (60 %) 6 4 5 1 3 2 4. CONCLUSION As per table 6 which shows the result for the data of a particular project, contractor ranking changes with change in quality and price weightage. Contractor F is ranked no. 1 if there is no consideration of quality and also in case if 20% weightage is given to quality. However contractor D become no. 1 if the weightage of quality increase 30% and more. It is helpful in selection of contractor according to the weightage to be given to quality. REFERENCES [1] Best Practice Guideline A4: Evaluating Quality in Tender Submission. Edn. 2. CIDB Document 1004. Aug 2006. [2] Aysegul Yilmaz, Sema Ergonul: Selection of Contractors for Middle-SizedProjects in Turkey,GU J Sci, 24(3):477-485 (2011) [3] Abdelrahman M, Zayed T, Elyamany A. Best-Value Model Based on Project Specific Characteristics. J. Constr. Eng. Manage. 2008; 134(3): 179–188p. [4] Akintoye A, Hardcastle C, Beck M, et al. Achieving Best Value in Private Finance Initiative Project Procurement. Constr. Manage. Econ. 2003; 21(5): 461–470p. [5] Gransberg DD, Ellicott MA. Best-Value Contracting Criteria. Cost Eng. 1997; 39(6): 31–34p. [6] Griffis FH. Bidding Strategy: Winning Over Key Competitors. J. Constr. Eng. Manage. 1992; 118(1): 151–165p. [7] Hatush, Z, Skitmore, M. “Criteria for contractor selection” Construction Management and Economics, 15, 19-38 (1997a). [8] PPL 4734. Turkish Public Procurement Law (2003) [9] Wong, C.H., Holt, G.D. and Cooper, P.A. “Lowest price or value? Investigation of UK construction clients’ tender selection process” Construction Management and Economics, 18, 767-774 (2000).