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Adoption of Online Courses Teaching in Tanzania’s Universities after World Health
Organization declares the COVID-19 a pandemic disease: Opportunities and Barriers.
Mackfallen G. Anasel1 & Idda L. Swai2
1School of Public Administration and Management, Department of Health Systems Management Mzumbe University,
Morogoro, Tanzania
2School of Public Administration and Management, Department of Local Government Management, Mzumbe
University, Morogoro, Tanzania
Corresponding author: Mackfallen G. Anasel, School of Public Administration and Management, Department of
Health Systems Management Mzumbe University, P.O. Box 2 Mzumbe, Morogoro, Tanzania. Tel: 255 784 705072.
E-mail: mganasel@mzumbe.ac.tz; maremay2k@yahoo.co.uk
Electronic copy available at: https://ssrn.com/abstract=3667005
1
Abstract
The commonly methods used to teach courses in majority of African Universities Tanzania
included is face to face mode. This creates difficulty for most of universities to change dramatically
to offer online courses in responses to COVID-19. Thus, this study has been conducted to
determine the perceived obstacles that will hinder the universities to shift to online courses
teaching.
A mixed methods dominated with quantitative approach was used to answer the research
questions. A total of 173 respondents participated in this study whereby descriptive statistics and
binary logistic regression were applied to determine the factors that influence the academic staff
to have online course or not. This was followed by content analysis to analyses the proposed
adaptation to online courses by the academic staff.
The findings indicated that the main hindrances to online teaching is lack of capacity; knowledge
on how to conduct online course; knowledge and technological factors; environmental factors;
staff attitudes towards delivering online courses and year spent in using E-learning. The academic
staff proposed improvement of ICT infrastructure and strengthening the capacity of academic staff
to deliver online courses.
The study concludes that most of academic staff are will to adopt online teaching. Improving the
organizational and individual factors will enhance staff to adopt online teaching. The paper
recommends that the university may start with online teaching for postgraduate student and
gradually to bachelor students using free available online teaching tools and platform such as
Zoom, WeChat, Webinar and alike.
Key word: Online Courses; Tanzania; Universities; COVID-19; E-learning
Electronic copy available at: https://ssrn.com/abstract=3667005
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1.1 Introduction
In March 17, 2020 Tanzania government suspended all political gathering and closed all schools,
colleges and universities for thirty days. The extension was extended for an indefinite period by
Prime Minister Kassim Majaliwa on April 14 2020 [1]. These measures have been done to respond
to the declaration made by the World Health Organization on March 11, 2020, that COVID-19 is
a global pandemic disease and its danger [2]. During the first announcement most of Universities
in Tanzania were on mid-recess after first semester examinations as per the university almanac.
The UNESCO report shows that 9.8 million African students are staying at home without continues
with their studies after closure of universities [3]. This has forced some of the universities to move
to online courses teaching. However, the move has encountered a number of challenges including
access to internet and power supply. Only 24% of the population in Africa has access to internet
which has poor connectivity, costly and frequently interrupted by power cut [4]. Most of
Universities in Tanzania do not have online programs. Face to face programs are commonly used
which create difficulty for the universities to change dramatically when required to offer online
courses.
Several studies have indicated that the good Information Communication Technology (ICT)
Infrastructures are considered as an essential element when plan for online course [5]; [6]; [7]; [8];
[9]. The study by [9] indicates that Tanzania has stable and fast growing broadband network
services 3G and 4G. The paper [9] also indicates that due to competition it has resulted into
lowering of internet buddle, majority of students and lectures have and use smart devices and
laptops and power bank for power backup. Another study [10] indicated that more that 50% of
respondents uses internet services for searching news, games, and entertainments, while only
12.5% uses internet for academic purposes.
The Universities in Tanzania have different levels of ICT infrastructure, items of equipment and
human resources capacities, to organize online courses. For instance, the University of Dar es
Salaam, offers three blended learning programs: a Postgraduate Diploma in Education (PGDE), a
Postgraduate Diploma in Engineering Management (PGDEM) and a Master’s degree in
Engineering Management (MEM) at regional centres in Mbeya, Mwanza, Dar es Salaam, and
Arusha via Moodle, with some face-to-face meetings. The Open University of Tanzania also uses
Moodle to offer its programs via 28 regional centres in Tanzania. Whereby, Mzumbe University
was offering a Master’s of Business Administration, Masters of Science in Accountancy and
Finance, Masters of Science in Procurement, and Masters of Science in Project Planning and
Management in a modular form at Mwanza centre [11].
In view of the above the paper investigate factors that influence adoption of online courses as the
way to mitigate the closure of Universities during an outbreak of Corona virus and other pandemic
that may occur in future. Adopting online courses is also an alternative to limited teaching
infrastructures such as lecture halls and classrooms that the students can follow their courses while
they are at home or in their hostels. This study has been guided by three main questions, (1) What
is the prospect of the university staff towards shifting to online courses and (2) what are the
Electronic copy available at: https://ssrn.com/abstract=3667005
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perceived obstacles that hinder the universities to shift to online courses teaching (3) What are the
proposed adaptation to online courses teaching by the academic staff.
1.2 Adoption of online courses
Various studies have outlined factors that determine the adoption of online courses in higher
learning institutions as illustrated in figure 1. The factors include technological [12, 13, 14, 15]
Organizational [12, 15, 16] environmental [13, 14, 18] and Nature of the course [16, 17, 18]. This
study has included staff attitudes towards online teaching and reasons that make staff to think twice
before embarked into online courses. The study starts with analysis of how these factors influence
the administration of an online course and followed by the factors that determine the willingness
to teach online courses during the pandemic or as a way to use varying learning styles and different
technologies in teaching in higher learning institutions.
2. Methods
2.1 Study Approach
To achieve the research objectives, a quantitative study design mixed with qualitative research
methods were performed. While quantitative approach seeks to builds on directly observable
quantitative indicators and establishing causal relationships, qualitative approach owing to
flexibility in terms of data collection and analysis and it can necessarily be adjusted as the research
proceeds [19]. The choice of these approaches was meant to not only to complement each other,
but also to prove the existing theories on adoption of e-learning through quantitative approach and
Staff attitudes towards
online teaching
Technological Context
- Ability to prepare & deliver
- Availability of ICT
Environmental Context
- Building university
image
Organizational Context
-Organization capacity
to facilitate online
teaching and learning
Nature of Course
- Having curricular
that support online
course
Staff conceived
preconditions to
embarked into online
course
Online course
teaching
Adoption of
online Course
teaching
Figure 1: Factors determine the adoption of online course
Electronic copy available at: https://ssrn.com/abstract=3667005
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explore staff opinions and recommendations on adaptation of online teaching through qualitative
approach.
2.2 Sampling and data collection
Snowball technique was used to reach the participants. Google form was used to collect data
following the advice given by health professionals and the government regarding to limit
unnecessary movement. We identified individuals with their email address and telephone numbers
and communicated with them to introduce the study and share with them the link of the Google
form. We requested the individuals to fill the questionnaire and circulate the link within their
network. We also sent an emails to the Directorate of research and publication of two Universities
(the names withhold) requesting their office to introduce our study and share the link with their
staff but we did not get any feedback. The team managed to send Google form to the list to staff
working in Twelve (12) Universities in Tanzania. The Universities were Mzumbe University
(MU), Sokoine University of Agriculture (SUA), University of Dar es Salaam (UDSM), The
University of Dodoma (UDOM), The State University of Zanzibar, The Open University of
Tanzania, Nelson Mandela-African Institute of Science and Technology (NM-AIST), Ruaha
Catholic University (RUCU), Saint John’s University, Tanzania Institute of Accountancy,
National Institute of Transport (NIT), and United African University of Tanzania.
2.3 Data management and analysis
Data management and cleaning was the first research process done after transfer of data set from
the Google form to excel sheet. Data management involved creating, organizing, editing and
coding the data. There were one hundred and seventy seven (177) respondents. Of these Four (4)
respondents were omitted from the analysis due to various factors. Two (2) respondents did not
respond to concert statement, one (1) responded to concert statement but did not provide any
information and one (1) was from Virginia Commonwealth University in USA. Although the
respondent from Virginia University provided relevant and useful information related to online
courses in Tanzania yet omitted from the analysis because the study focus is for academics working
in Tanzania Universities. In addition, two (2) questions required the respondents to mention issues
that are included in their E-learning Platform and the reasons that make them to think twice before
deciding to use online course. The responses were further coded to reflect all details of the
responses given by the respondents.
The quantitative data analysis was divided into two parts, descriptive statistics (univariate analysis)
and binary logistic regression. Descriptive statistics was applied to analyse frequency and
compared mean to describe the characteristics of respondents and identify the items that have high
mean. This was followed by regression analysis to determine the factors that influence the
academic staff to have online course or not. Having online course or not follows under
dichotomous outcome that calls upon uses of logit [20]. The model is described in the following
logit function below.
Logit(y) = β0 + β1X1 + β2X2…. βpXp
Where;
Electronic copy available at: https://ssrn.com/abstract=3667005
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Y is dichotomous dependent variable called logit defined as;
y = (1=having online course; 0=not having online course)
β0 = Is the intercept
β1, β2, βP = Logistic regression coefficient of X1, X2, X3 respectively
X1, X2, X3 = Independent variables
Before running logit regression, we first checked for internal consistency of the scales using
Cronbach’s alpha test. The Cronbach’s alpha test was done with the aim of ensuring that all
variables transformed measures the same underlying construct table 1 (for details see appendix 1).
The Alpha coefficient values ranges from 1 to 5 and describes the reliability of factors extracted
from Likert scale variables. The higher the score, the more reliable the generated scale: the 0.7
(70%) values indicate an acceptable reliability coefficient [21, 22]. As indicated in table 1, the
Cronbach’s alpha for staff knowledge, technological factor, organizational factor, environmental
factor, nature of the course, and staff attitudes towards online course are above 70% showing that
the selected items were measuring the same underlying construct.
The content analysis was used to analyze the proposed adaptation to online courses by the
academic staff. The analysis started with repeatedly reading the explanations provided by the staff
to cross check the quality of the data and to acquire an overall sense of the data. Since there were
predetermined themes and patterns, they were deductively captured from the narration noted down
by respondents.
Table 1: Reliability Statistics for factors determine online courses teaching
S/N Context Number of Items Cronbach's Alpha
1 Knowledge & Technological factors 12 88.9
2 Organizational Factors 6 77.1
3 Environmental factors 4 88.8
4 Nature of the course 2* 74.7
5 Staff attitudes towards online courses 7** 84.2
Key:
* Three items was deleted
** Three item was deleted
2.4 Ethical consideration
Due to suspension of gathering in universities and restrictions of unnecessary travels and
movement the researcher opts to use google form to collect data. The form starts with the consent
statement where all respondents were required to agree to participate in the study after reading it.
The data in this paper are from the respondents who agreed in consent statement after
understanding the purpose of the study. The statement allowed the participants to continue or quite
at any time and there are no forms of payments or reward associated with her/his participation.
Comparative analysis across institutions was not done to hide the identity of the participants and
their institutions.
Electronic copy available at: https://ssrn.com/abstract=3667005
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3.0 Results
3.1 Characteristics of respondents
A total of 173 academic staff participated in this study. While a total of 76 (44%) respondents hold
positions such as heads of department and principal/dean/director, the majority of respondents
97(56%) do not hold any managerial position in their Universities. More than two-third of
respondents, 137(79%), are from public Universities and the rest are from the private universities.
In addition, the respondents were dominated by men, that is more than half of all respondents were
men indicating the under-representation of women respondents in the study. Half of the
respondents have an experience of more than ten years and majority of them have master degrees
and PhD. Out of the total respondents, only 37(21%) reported to have an online course although
the majority of the respondents, 153 (88%) are willing to teach online course of which about 54%
have knowledge related to online courses and teaching as indicated in table 2.
Table 2: Respondents Characteristics (N173)
Characteristics Frequency Percent
Position at University
None 97 56.1
Head of Section/Department 68 39.3
Principal/Dean/Director 8 4.6
Academic Rank
Supporting Staff 18 10.4
Assistant Lecturer 63 36.4
Lecturer 63 36.4
Senior Academic Staff 29 16.8
College of affiliation
Applied Sciences 105 60.7
ICT/Education 22 12.7
Social Science 46 26.6
Nature of University
Private 36 20.8
Public 137 79.2
Sex
Female 41 23.7
Male 132 76.3
Age
25 -35 years 52 30.1
36 - 45 years 77 44.5
46 - 60 years 40 23.1
Above 61 4 2.3
Working Experience
Less than one year 4 2.3
Between two and five years 32 18.5
Six to ten years 50 28.9
Eleven years and above 87 50.3
Highest Academic Qualification
Diploma 1 0.6
Bachelor 8 4.6
Master 86 49.7
PhD 78 45.1
Having Online Course
Electronic copy available at: https://ssrn.com/abstract=3667005
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No 136 78.6
Yes 37 21.4
Number of Course Administered online
0 138 79.8
1 - 2 26 15
3 - 5 9 5.2
Year spent in E-learning
Never Use E-learning 75 43.4
1 - 5 years 74 42.8
Above six years 24 13.9
Ever Study Online Course
No 101 58.4
Yes 72 41.6
Having Knowledge on how to run online course
No 80 46.2
Yes 93 53.8
Willing to teach online course
No 20 11.6
Yes 153 88.4
3.2 Materials included in E-learning platform
The study required the respondents who have an online course to indicate the content of what is
uploaded online. The findings showed that the content that is uploaded in the E-learning platform
is teaching slides, course outline and journal articles that are used in teaching. Video clips,
discussion forums and test are the least activities reported to be done by some participants in E-
learning platform as indicated in table 3.
Table 3: The content that is uploaded in E-learning Platforms
Content Mean
Slides(Teaching Materials 0.42
Course Outline 0.42
Journal Articles 0.35
Course Introduction 0.34
Books 0.34
Seminar Questions 0.33
Learning Outcomes 0.33
Quiz 0.26
Study Cases 0.25
Announcement 0.25
Test 0.24
Discussion Forum 0.24
Video Clip 0.22
3.3 Reasons that makes academician to think twice before embarking into online teaching
Table 4 provides the reasons that make the staff to think twice before starting an online course
teaching. The results of the study indicate technical problem; effectiveness of online courses and
difficulties involved in online assessment are the factors that have high mean. This suggested that
most of respondents pointed these factors as issues that they consider before embarked to online
Electronic copy available at: https://ssrn.com/abstract=3667005
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teaching. The study findings showed that fear of status and role; fear of being victim of fashion
and fear of losing recognition as the factors that are of less concern when staff think to embarked
into online teachings.
Table 4: Reasons that make Staff to think twice before embarking into online teaching
Reasons Mean
Technical problems 0.66
Effectives of online to replace traditional lectures 0.48
Difficulties involved in online assessment 0.48
Fear to lower learning level for student 0.47
Difficulty dealing with online interaction 0.41
Risk of decreasing the richness of interaction 0.39
Adequacy of payment for time spent online 0.29
Control of time spent in online interaction 0.29
Difficulty achieving quality design 0.28
Fear of having a less effective course 0.25
Difficulty of moving on to a learners-centered approach 0.24
Lack of time to prepare online content and activities 0.23
Appropriation of content development by other people 0.20
Fear of students rejection 0.18
Fear about legal issues 0.12
Lack of understanding of institutional vision and strategy 0.11
Global lack of fund 0.10
Fear of loss of recognition 0.08
Fear of being a victim of fashion 0.08
Fear about status and role 0.06
3.4 Obstacles that hinder the universities to shift to online courses teaching
The study explores the potential obstacles that are likely to hinder the universities to shift to online
teaching and learning. Table 5 shows the variables that are included in the final logit model. All
participants’ characteristics described in table 2 and determinates factors for online teaching in
table 1 were entered in SPSS software using enter method. The variable with highest p value was
removed first from the model and the model fit and significant level was rechecked until remained
with the variables that are significant for final model.
The findings in table 5 shows that staff academic qualification; knowledge on how to conduct
online course; knowledge and technological factors, environmental factors, staff attitudes towards
delivering online courses and years spent in using E-learning have effect on delivering online
courses significantly. For example, a staff with master degree has likelihood of 10.33 to deliver
online courses significantly, relative to staff who know how to run online courses. Having master
degree; knowledge on how to deliver online course; environmental factors; and knowledge and
technological factors are the factors that have high effect on having courses teaching online.
Table 5: Regression coefficients for obstacles that hinder the universities to shift to online
courses teaching (N 173)
Electronic copy available at: https://ssrn.com/abstract=3667005
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95% C.I. for EXP(B)
B Sig. Exp (B) Lower Upper
Academic Qualification
Diploma (Ref) .154
Bachelor -17.071 1.000 .000 0.000
Master 2.336 .022 10.338 1.394 76.657
PhD .477 .341 1.612 .604 4.300
Ever Studied Online Course -.900 .081 .406 .148 1.118
Knowledge on how to teach online course 1.820 .004 6.172 1.777 21.437
Knowledge and Technological Factors 1.053 .017 2.867 1.210 6.793
Environmental Factors 1.305 .002 3.689 1.601 8.499
Staff Attitudes towards teaching online courses -1.499 .007 .223 .075 .664
Years spent in E-learning
Never used E-Learning (ref) .002
1 - 5 Years -2.832 .000 .059 .012 .281
Above six years -1.004 .093 .366 .114 1.182
Constant -4.031 .010 .018
3.5 Proposed adaptation to online teaching by the academic staff
The last objective of the study was to document the proposed adaptation measure to online teaching
by academic staff. The respondents were required to write down what should be done to enable
the academic staff to teach online. The majority of the respondents have shown the concern in
relation to capability of higher learning institutions to administer online courses and teaching. This
is due to the fact that the universities have limited internet connection, poor infrastructure to
support online teaching such as lack of video conferencing and lack of staff capacity. One of the
respondents shared that;
“In fact, the majority universities in Tanzania as in other countries in the developing world
do not have infrastructures to support online teaching. For example, there is big problem
of internet connection - strength i.e., it is weak every time; lack of ICT facilities e.g.,
computer lab with functioning computers; lack of dedicated lecture rooms for video
conferencing”. Respondent 6
This was further explained;
“Effectiveness of online courses depends more on the state of the country. For instance, in
Tanzania many rural areas are not connected with effective internet. This is a barrier, even
if Universities have all facilities required... Further some courses have practical exercises
that can never be replaced by online teaching.” Respondent 137
Another issue that was raised by academic staff is the different in economic status of the students.
The majority of the respondents were having an opinion that most of students in higher learning
institutions do not have necessary that they can use for online learning. Another issue that loom
most was the accessibility and affordability of internet connection due to low living standard
especially for the large part of population living in rural areas where the internet accessibility and
affordability is questionable.
Electronic copy available at: https://ssrn.com/abstract=3667005
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“… Also, majority of students do not have personal computers and many resides in rural
areas whereby they not have access to internet connection and others are financially poor
thus not able to buy bundles in their phones.” Respondent 6
Some respondents had a concern on the issues of quality control on online delivery. The
respondents indicated the possibility of assessing wrong students that how the university can be
sure that the ones responding for questions for example are intended student.
“Again, there is problem with quality control of the online delivery i.e., if really is the
specific student who is responding to the questions asked.” Respondent 6
Another respondent added;
“Whilst the quest for adopting E Learning is undoubtedly very high at this particular time,
some of our students may be lacking requisite resources like Smart phones and access to
internet (due to lack of economic ability or poor infrastructure) in the periphery. In the
wake of getting prepared to embark on this noble teaching strategy. It may be a plausible
idea to first make a survey among our current undergraduate and postgraduate Cohort to
establish how many of them are combat ready to seize this opportunity in the event it is
introduced. Let us establish what are considered huddles (Obstacles) from the Horse’s
Mouth namely our customers (i.e. Current students). We may as well borrow a leaf from
the Open University of Tanzania. They have rich experiences which can be a starting
point... We are at the door steps of E-Government, E-Parliament, E-Recruitment, E-
Commerce, E-Learning et cetera. There is no going back! The issue at stake is whether we
have the right rain coats for the envisaged rains that have array of challenges and need to
get answers in advance so that we are indeed proactive rather than being reactive. As
Citizens of a global village, Universities in Tanzania cannot afford to embrace rhetoric
instead of action...” Respondent 20
Some advised that, before embarking into online teaching the universities should change the
guideline and standards on how to conduct online teaching. This includes changing the fee
structure and time frame. One respondent propounded that; “There is a need to set up guidelines
and standards on how to run online teaching and adjust payments based on the new mode of
teaching”. Respondent 7
Others provided the precaution that shifting to online teaching should be done with care otherwise
will tarnish the image of the Universities and jeopardize the quality of graduate as well. They
proposed to look critically on technical knowhow on how to teach online and insure that the ICT
infrastructure is available. In addition, the number of students per instructor is too huge to warrant
effective online interaction. This information corroborates with findings in quantitative part that
shows their relationship between ICT infrastructures, knowledge on how to conduct online courses
and having online course. This can be justified with the quotation from respondent 8 who wrote;
“If online courses are not well designed, may end up tarnishing the image of the University.
Online courses require strong time management skills and self-motivation, a learning
curve for the less technically savvy, Internet and technology-dependent susceptible to
Electronic copy available at: https://ssrn.com/abstract=3667005
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network connections, browser compatibility issues, etc., minimal in-person contact
between lecturers and students might result into production of graduates of dubious
quality. Do you think you will get students who are ICT savvy? If not better continue with
the traditional delivery model. Currently the largest catchment of students who are
applying to our universities is "Shule za Kata" 100% of them are computer illiterate, how
can you plan for e-teaching with students with below-average computer skills”?
Respondent 8
Another respondent added that;
“University should provide relevant facilities and resources rather than forcing lecturers
to buy and use their personal computers. The other time I used my laptop and when I got
a problem that required to change windows, I could not get assistance from the relevant
units. So when I see discussions about moving to e-learning I see lecturers being forced
again to find their own ways from their pockets of implementing that”. Respondent 17
Some of respondents recommend that before embarking to online teaching the Tanzania
Commission for University should provide the guideline on how to conduct online courses. This
should go hand to hand with changing the programme(s) curricular to capture these changes in
mode of delivery. This is elaborated by one respondent;
“I would recommend that TCU needs to issue some sort of clear guidelines/instructions to
all universities in the country on whether this should be done so that all universities could
be in-line with the TCU calendar and guidelines. Also the same should be done by NACTE
with respect to non-degree students.” Respondent 64
The qualitative findings have indicated the same trend as for quantitative whereby the academic
staff are ready to embarked into online teaching however there some preparation that should be
done. This preparation includes, capacitating staff on how to undertake online courses,
strengthening ICT infrastructure and be sure whether the students have gadgets that enable them
to follow online courses.
4. Discussion and Conclusion
The paper sought to determine the factors influencing adoption of online courses as the way to
mitigate the closure of Universities during an outbreak of Corona virus and other pandemic that
may occur in future. The study specifically addressed three operational research questions (1)
What is the prospect of the university staff towards shifting to online courses and (2) what are the
perceived obstacles that will hinder the universities to shift to online courses (3) What are the
proposed adaptation to online courses teaching by the academic staff. The findings indicated that
88% of all respondents are willing to adopt online teaching, which is good start for universities.
The main obstacles that hinder online teaching is lack of capacity; knowledge on how to conduct
online course; knowledge and technological factors; environmental factors; staff attitudes towards
delivering online courses and year spent in using E-learning. The academic staff proposed that
before adopting online teaching the universities should improve the ICT infrastructure,
strengthening the capacity of academic staff to deliver online courses and ensure that all students
Electronic copy available at: https://ssrn.com/abstract=3667005
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have the all requirement that will enables them to follow online courses. However, different
universities are in different stages in terms of facilities and guideline relevant for online learning
adoption.
The findings are supported by [23] who found that, the determinants of online adoption in the
University of Ghana are ICT infrastructure, perceived ease of use, expected benefits,
organizational compatibility, and competitive pressure. This also corroborate with other studies
[24, 25, 26] that shows ICT infrastructure have a significant effect on the adoption of online
courses. These studies emphasized that for better delivering of online courses the university should
invest in ICT infrastructures.
The willingness of academic staff to adopt online teaching is good opportunity for the universities
in Tanzania to invest in online teaching. This concurs with the findings from a study done by [26,
27, 28], who found that that human resource readiness has positive influence for e-learning
implementation. It was further found that all the education providers are well-aware of the e-
learning. In addition, the results of this study support the findings of other studies [29, 30] that
indicated the main obstacles which discourage academics from e-learning are technical problems
during course preparation and course delivery and a sense of excessive mechanization of the
learning process. Readiness to adopt online learning was also evidenced at the ministry of
education level where universities were required to prepare contingency plans for embarking
online learning after the emergence of COVID-19.
Conclusion
The study concludes that most of academic staff are willing to adopt online teaching. Factors,
qualification, technology and staff knowledge, statistically influence the adoption of online courses
are the areas of interest for many universities in Tanzania striving to improve. This indicates that
improving these aspects and taking into account to the lesson leant from closure of universities
during COVID-19 pandemic, the Universities will pay more attention in investing in online
teaching.
The paper recommends starting with online teaching for postgraduate student and gradually to
bachelor students. More importantly we advise the academic staff to start using e-learning platform
available in their universities and start using free available online teaching tools and platform such
as Zoom, WeChat, Webinar and alike. We recommend a study to be conducted to assess the
readiness of students to follow online courses and having the gadget that they can use to follow
online course.
Author Contribution
Mackfallen Anasel conceived and designed the study, distribute the google form to academic staff,
analyzed and interpretation of the data; and wrote the manuscript. Idda Lyatonga conceived the
study and oversaw all aspects of the study, including the design, drafting and editing of the
manuscript.
Electronic copy available at: https://ssrn.com/abstract=3667005
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Electronic copy available at: https://ssrn.com/abstract=3667005
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Appendix 1: Reliability Statistics for factors determine online courses teaching
S/N Context Number of Items Cronbach's
Alpha
It is very easy to prepare and deliver an online course
The ICT infrastructure in my University support online course(s)
The e-learning platform used by my University is of high quality
We have e-learning experts who support me to prepare and deliver the course (s) at
my University
I have skills and knowledge of preparing and delivering online course
I have attended short training on how to prepare and deliver online courses
I have attended long training to deliver online courses
There is enough e-learning facilities and equipment such as computers and laptops
and Internet facilities
There is stable Internet connection
The ICT tools are constantly upgraded to keep them current
Lecturers are trained and have relevant and appropriate skills on online learning
1 Knowledge &
Technological
factors
There is standby power-generating to facilitate online courses
88.9
Offering online courses will be very usefulness to University
We have enough Human Resources that is capable to prepare and deliver online
courses at my University
The University has sufficient financial resources to finance preparation and delivery
of online courses
Shifting to online course will benefit my University
Having online courses will have positive impact to our University
2 Organizational
Factors
There is an enabling environment in place to support the use of online courses
77.1
Electronic copy available at: https://ssrn.com/abstract=3667005
16
If the university start offering online courses will attract more students
If the university will offer online courses will defeat our competitors
If the university will prepare and deliver online courses, will attract more educational
partners
3 Environmental
factors
The University popularity will increase if will offer online courses
88.8
I cannot prepare and deliver online course (s) because the course content does not
allow and support
I cannot prepare and deliver online course(s) because we do not have e-learning
curriculum
*It need a lot of preparation to deliver online course(s)
*It need permission from Tanzania Commission of Universities to deliver online
course(s)
4 Nature of the
course
*It need to changes the course syllabus to deliver online course(s)
74.7
The universities in Tanzania should adopt the use of e-learning for teaching and
learning
Online courses will facilitate and assist my overall teaching
Online courses will able me to plan better for my teaching
The academic staff has enough and relevant skills and knowledge to use online
courses in teaching and learning
Online courses will help to overcome the problem of a shortage of learning
resources.
Online courses will make education more effective
There is an adequate fund for the institution to acquire the necessary online teaching
facilities
*Traditional courses contribute more to students’ learning than online courses.
*There is more difficult work involved to prepare online courses compared to
traditional delivery of courses.
5 Staff attitudes
towards online
courses
*The contribution of online courses to the college’s reputation is marginal.
84.2
Key:
*Item deleted
Electronic copy available at: https://ssrn.com/abstract=3667005

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Adoption of Online Courses Teaching in Tanzania's Universities after World Health Organization Declares the COVID-19 a Pandemic Disease: Opportunities and Barriers

  • 1. 1 Adoption of Online Courses Teaching in Tanzania’s Universities after World Health Organization declares the COVID-19 a pandemic disease: Opportunities and Barriers. Mackfallen G. Anasel1 & Idda L. Swai2 1School of Public Administration and Management, Department of Health Systems Management Mzumbe University, Morogoro, Tanzania 2School of Public Administration and Management, Department of Local Government Management, Mzumbe University, Morogoro, Tanzania Corresponding author: Mackfallen G. Anasel, School of Public Administration and Management, Department of Health Systems Management Mzumbe University, P.O. Box 2 Mzumbe, Morogoro, Tanzania. Tel: 255 784 705072. E-mail: mganasel@mzumbe.ac.tz; maremay2k@yahoo.co.uk Electronic copy available at: https://ssrn.com/abstract=3667005
  • 2. 1 Abstract The commonly methods used to teach courses in majority of African Universities Tanzania included is face to face mode. This creates difficulty for most of universities to change dramatically to offer online courses in responses to COVID-19. Thus, this study has been conducted to determine the perceived obstacles that will hinder the universities to shift to online courses teaching. A mixed methods dominated with quantitative approach was used to answer the research questions. A total of 173 respondents participated in this study whereby descriptive statistics and binary logistic regression were applied to determine the factors that influence the academic staff to have online course or not. This was followed by content analysis to analyses the proposed adaptation to online courses by the academic staff. The findings indicated that the main hindrances to online teaching is lack of capacity; knowledge on how to conduct online course; knowledge and technological factors; environmental factors; staff attitudes towards delivering online courses and year spent in using E-learning. The academic staff proposed improvement of ICT infrastructure and strengthening the capacity of academic staff to deliver online courses. The study concludes that most of academic staff are will to adopt online teaching. Improving the organizational and individual factors will enhance staff to adopt online teaching. The paper recommends that the university may start with online teaching for postgraduate student and gradually to bachelor students using free available online teaching tools and platform such as Zoom, WeChat, Webinar and alike. Key word: Online Courses; Tanzania; Universities; COVID-19; E-learning Electronic copy available at: https://ssrn.com/abstract=3667005
  • 3. 2 1.1 Introduction In March 17, 2020 Tanzania government suspended all political gathering and closed all schools, colleges and universities for thirty days. The extension was extended for an indefinite period by Prime Minister Kassim Majaliwa on April 14 2020 [1]. These measures have been done to respond to the declaration made by the World Health Organization on March 11, 2020, that COVID-19 is a global pandemic disease and its danger [2]. During the first announcement most of Universities in Tanzania were on mid-recess after first semester examinations as per the university almanac. The UNESCO report shows that 9.8 million African students are staying at home without continues with their studies after closure of universities [3]. This has forced some of the universities to move to online courses teaching. However, the move has encountered a number of challenges including access to internet and power supply. Only 24% of the population in Africa has access to internet which has poor connectivity, costly and frequently interrupted by power cut [4]. Most of Universities in Tanzania do not have online programs. Face to face programs are commonly used which create difficulty for the universities to change dramatically when required to offer online courses. Several studies have indicated that the good Information Communication Technology (ICT) Infrastructures are considered as an essential element when plan for online course [5]; [6]; [7]; [8]; [9]. The study by [9] indicates that Tanzania has stable and fast growing broadband network services 3G and 4G. The paper [9] also indicates that due to competition it has resulted into lowering of internet buddle, majority of students and lectures have and use smart devices and laptops and power bank for power backup. Another study [10] indicated that more that 50% of respondents uses internet services for searching news, games, and entertainments, while only 12.5% uses internet for academic purposes. The Universities in Tanzania have different levels of ICT infrastructure, items of equipment and human resources capacities, to organize online courses. For instance, the University of Dar es Salaam, offers three blended learning programs: a Postgraduate Diploma in Education (PGDE), a Postgraduate Diploma in Engineering Management (PGDEM) and a Master’s degree in Engineering Management (MEM) at regional centres in Mbeya, Mwanza, Dar es Salaam, and Arusha via Moodle, with some face-to-face meetings. The Open University of Tanzania also uses Moodle to offer its programs via 28 regional centres in Tanzania. Whereby, Mzumbe University was offering a Master’s of Business Administration, Masters of Science in Accountancy and Finance, Masters of Science in Procurement, and Masters of Science in Project Planning and Management in a modular form at Mwanza centre [11]. In view of the above the paper investigate factors that influence adoption of online courses as the way to mitigate the closure of Universities during an outbreak of Corona virus and other pandemic that may occur in future. Adopting online courses is also an alternative to limited teaching infrastructures such as lecture halls and classrooms that the students can follow their courses while they are at home or in their hostels. This study has been guided by three main questions, (1) What is the prospect of the university staff towards shifting to online courses and (2) what are the Electronic copy available at: https://ssrn.com/abstract=3667005
  • 4. 3 perceived obstacles that hinder the universities to shift to online courses teaching (3) What are the proposed adaptation to online courses teaching by the academic staff. 1.2 Adoption of online courses Various studies have outlined factors that determine the adoption of online courses in higher learning institutions as illustrated in figure 1. The factors include technological [12, 13, 14, 15] Organizational [12, 15, 16] environmental [13, 14, 18] and Nature of the course [16, 17, 18]. This study has included staff attitudes towards online teaching and reasons that make staff to think twice before embarked into online courses. The study starts with analysis of how these factors influence the administration of an online course and followed by the factors that determine the willingness to teach online courses during the pandemic or as a way to use varying learning styles and different technologies in teaching in higher learning institutions. 2. Methods 2.1 Study Approach To achieve the research objectives, a quantitative study design mixed with qualitative research methods were performed. While quantitative approach seeks to builds on directly observable quantitative indicators and establishing causal relationships, qualitative approach owing to flexibility in terms of data collection and analysis and it can necessarily be adjusted as the research proceeds [19]. The choice of these approaches was meant to not only to complement each other, but also to prove the existing theories on adoption of e-learning through quantitative approach and Staff attitudes towards online teaching Technological Context - Ability to prepare & deliver - Availability of ICT Environmental Context - Building university image Organizational Context -Organization capacity to facilitate online teaching and learning Nature of Course - Having curricular that support online course Staff conceived preconditions to embarked into online course Online course teaching Adoption of online Course teaching Figure 1: Factors determine the adoption of online course Electronic copy available at: https://ssrn.com/abstract=3667005
  • 5. 4 explore staff opinions and recommendations on adaptation of online teaching through qualitative approach. 2.2 Sampling and data collection Snowball technique was used to reach the participants. Google form was used to collect data following the advice given by health professionals and the government regarding to limit unnecessary movement. We identified individuals with their email address and telephone numbers and communicated with them to introduce the study and share with them the link of the Google form. We requested the individuals to fill the questionnaire and circulate the link within their network. We also sent an emails to the Directorate of research and publication of two Universities (the names withhold) requesting their office to introduce our study and share the link with their staff but we did not get any feedback. The team managed to send Google form to the list to staff working in Twelve (12) Universities in Tanzania. The Universities were Mzumbe University (MU), Sokoine University of Agriculture (SUA), University of Dar es Salaam (UDSM), The University of Dodoma (UDOM), The State University of Zanzibar, The Open University of Tanzania, Nelson Mandela-African Institute of Science and Technology (NM-AIST), Ruaha Catholic University (RUCU), Saint John’s University, Tanzania Institute of Accountancy, National Institute of Transport (NIT), and United African University of Tanzania. 2.3 Data management and analysis Data management and cleaning was the first research process done after transfer of data set from the Google form to excel sheet. Data management involved creating, organizing, editing and coding the data. There were one hundred and seventy seven (177) respondents. Of these Four (4) respondents were omitted from the analysis due to various factors. Two (2) respondents did not respond to concert statement, one (1) responded to concert statement but did not provide any information and one (1) was from Virginia Commonwealth University in USA. Although the respondent from Virginia University provided relevant and useful information related to online courses in Tanzania yet omitted from the analysis because the study focus is for academics working in Tanzania Universities. In addition, two (2) questions required the respondents to mention issues that are included in their E-learning Platform and the reasons that make them to think twice before deciding to use online course. The responses were further coded to reflect all details of the responses given by the respondents. The quantitative data analysis was divided into two parts, descriptive statistics (univariate analysis) and binary logistic regression. Descriptive statistics was applied to analyse frequency and compared mean to describe the characteristics of respondents and identify the items that have high mean. This was followed by regression analysis to determine the factors that influence the academic staff to have online course or not. Having online course or not follows under dichotomous outcome that calls upon uses of logit [20]. The model is described in the following logit function below. Logit(y) = β0 + β1X1 + β2X2…. βpXp Where; Electronic copy available at: https://ssrn.com/abstract=3667005
  • 6. 5 Y is dichotomous dependent variable called logit defined as; y = (1=having online course; 0=not having online course) β0 = Is the intercept β1, β2, βP = Logistic regression coefficient of X1, X2, X3 respectively X1, X2, X3 = Independent variables Before running logit regression, we first checked for internal consistency of the scales using Cronbach’s alpha test. The Cronbach’s alpha test was done with the aim of ensuring that all variables transformed measures the same underlying construct table 1 (for details see appendix 1). The Alpha coefficient values ranges from 1 to 5 and describes the reliability of factors extracted from Likert scale variables. The higher the score, the more reliable the generated scale: the 0.7 (70%) values indicate an acceptable reliability coefficient [21, 22]. As indicated in table 1, the Cronbach’s alpha for staff knowledge, technological factor, organizational factor, environmental factor, nature of the course, and staff attitudes towards online course are above 70% showing that the selected items were measuring the same underlying construct. The content analysis was used to analyze the proposed adaptation to online courses by the academic staff. The analysis started with repeatedly reading the explanations provided by the staff to cross check the quality of the data and to acquire an overall sense of the data. Since there were predetermined themes and patterns, they were deductively captured from the narration noted down by respondents. Table 1: Reliability Statistics for factors determine online courses teaching S/N Context Number of Items Cronbach's Alpha 1 Knowledge & Technological factors 12 88.9 2 Organizational Factors 6 77.1 3 Environmental factors 4 88.8 4 Nature of the course 2* 74.7 5 Staff attitudes towards online courses 7** 84.2 Key: * Three items was deleted ** Three item was deleted 2.4 Ethical consideration Due to suspension of gathering in universities and restrictions of unnecessary travels and movement the researcher opts to use google form to collect data. The form starts with the consent statement where all respondents were required to agree to participate in the study after reading it. The data in this paper are from the respondents who agreed in consent statement after understanding the purpose of the study. The statement allowed the participants to continue or quite at any time and there are no forms of payments or reward associated with her/his participation. Comparative analysis across institutions was not done to hide the identity of the participants and their institutions. Electronic copy available at: https://ssrn.com/abstract=3667005
  • 7. 6 3.0 Results 3.1 Characteristics of respondents A total of 173 academic staff participated in this study. While a total of 76 (44%) respondents hold positions such as heads of department and principal/dean/director, the majority of respondents 97(56%) do not hold any managerial position in their Universities. More than two-third of respondents, 137(79%), are from public Universities and the rest are from the private universities. In addition, the respondents were dominated by men, that is more than half of all respondents were men indicating the under-representation of women respondents in the study. Half of the respondents have an experience of more than ten years and majority of them have master degrees and PhD. Out of the total respondents, only 37(21%) reported to have an online course although the majority of the respondents, 153 (88%) are willing to teach online course of which about 54% have knowledge related to online courses and teaching as indicated in table 2. Table 2: Respondents Characteristics (N173) Characteristics Frequency Percent Position at University None 97 56.1 Head of Section/Department 68 39.3 Principal/Dean/Director 8 4.6 Academic Rank Supporting Staff 18 10.4 Assistant Lecturer 63 36.4 Lecturer 63 36.4 Senior Academic Staff 29 16.8 College of affiliation Applied Sciences 105 60.7 ICT/Education 22 12.7 Social Science 46 26.6 Nature of University Private 36 20.8 Public 137 79.2 Sex Female 41 23.7 Male 132 76.3 Age 25 -35 years 52 30.1 36 - 45 years 77 44.5 46 - 60 years 40 23.1 Above 61 4 2.3 Working Experience Less than one year 4 2.3 Between two and five years 32 18.5 Six to ten years 50 28.9 Eleven years and above 87 50.3 Highest Academic Qualification Diploma 1 0.6 Bachelor 8 4.6 Master 86 49.7 PhD 78 45.1 Having Online Course Electronic copy available at: https://ssrn.com/abstract=3667005
  • 8. 7 No 136 78.6 Yes 37 21.4 Number of Course Administered online 0 138 79.8 1 - 2 26 15 3 - 5 9 5.2 Year spent in E-learning Never Use E-learning 75 43.4 1 - 5 years 74 42.8 Above six years 24 13.9 Ever Study Online Course No 101 58.4 Yes 72 41.6 Having Knowledge on how to run online course No 80 46.2 Yes 93 53.8 Willing to teach online course No 20 11.6 Yes 153 88.4 3.2 Materials included in E-learning platform The study required the respondents who have an online course to indicate the content of what is uploaded online. The findings showed that the content that is uploaded in the E-learning platform is teaching slides, course outline and journal articles that are used in teaching. Video clips, discussion forums and test are the least activities reported to be done by some participants in E- learning platform as indicated in table 3. Table 3: The content that is uploaded in E-learning Platforms Content Mean Slides(Teaching Materials 0.42 Course Outline 0.42 Journal Articles 0.35 Course Introduction 0.34 Books 0.34 Seminar Questions 0.33 Learning Outcomes 0.33 Quiz 0.26 Study Cases 0.25 Announcement 0.25 Test 0.24 Discussion Forum 0.24 Video Clip 0.22 3.3 Reasons that makes academician to think twice before embarking into online teaching Table 4 provides the reasons that make the staff to think twice before starting an online course teaching. The results of the study indicate technical problem; effectiveness of online courses and difficulties involved in online assessment are the factors that have high mean. This suggested that most of respondents pointed these factors as issues that they consider before embarked to online Electronic copy available at: https://ssrn.com/abstract=3667005
  • 9. 8 teaching. The study findings showed that fear of status and role; fear of being victim of fashion and fear of losing recognition as the factors that are of less concern when staff think to embarked into online teachings. Table 4: Reasons that make Staff to think twice before embarking into online teaching Reasons Mean Technical problems 0.66 Effectives of online to replace traditional lectures 0.48 Difficulties involved in online assessment 0.48 Fear to lower learning level for student 0.47 Difficulty dealing with online interaction 0.41 Risk of decreasing the richness of interaction 0.39 Adequacy of payment for time spent online 0.29 Control of time spent in online interaction 0.29 Difficulty achieving quality design 0.28 Fear of having a less effective course 0.25 Difficulty of moving on to a learners-centered approach 0.24 Lack of time to prepare online content and activities 0.23 Appropriation of content development by other people 0.20 Fear of students rejection 0.18 Fear about legal issues 0.12 Lack of understanding of institutional vision and strategy 0.11 Global lack of fund 0.10 Fear of loss of recognition 0.08 Fear of being a victim of fashion 0.08 Fear about status and role 0.06 3.4 Obstacles that hinder the universities to shift to online courses teaching The study explores the potential obstacles that are likely to hinder the universities to shift to online teaching and learning. Table 5 shows the variables that are included in the final logit model. All participants’ characteristics described in table 2 and determinates factors for online teaching in table 1 were entered in SPSS software using enter method. The variable with highest p value was removed first from the model and the model fit and significant level was rechecked until remained with the variables that are significant for final model. The findings in table 5 shows that staff academic qualification; knowledge on how to conduct online course; knowledge and technological factors, environmental factors, staff attitudes towards delivering online courses and years spent in using E-learning have effect on delivering online courses significantly. For example, a staff with master degree has likelihood of 10.33 to deliver online courses significantly, relative to staff who know how to run online courses. Having master degree; knowledge on how to deliver online course; environmental factors; and knowledge and technological factors are the factors that have high effect on having courses teaching online. Table 5: Regression coefficients for obstacles that hinder the universities to shift to online courses teaching (N 173) Electronic copy available at: https://ssrn.com/abstract=3667005
  • 10. 9 95% C.I. for EXP(B) B Sig. Exp (B) Lower Upper Academic Qualification Diploma (Ref) .154 Bachelor -17.071 1.000 .000 0.000 Master 2.336 .022 10.338 1.394 76.657 PhD .477 .341 1.612 .604 4.300 Ever Studied Online Course -.900 .081 .406 .148 1.118 Knowledge on how to teach online course 1.820 .004 6.172 1.777 21.437 Knowledge and Technological Factors 1.053 .017 2.867 1.210 6.793 Environmental Factors 1.305 .002 3.689 1.601 8.499 Staff Attitudes towards teaching online courses -1.499 .007 .223 .075 .664 Years spent in E-learning Never used E-Learning (ref) .002 1 - 5 Years -2.832 .000 .059 .012 .281 Above six years -1.004 .093 .366 .114 1.182 Constant -4.031 .010 .018 3.5 Proposed adaptation to online teaching by the academic staff The last objective of the study was to document the proposed adaptation measure to online teaching by academic staff. The respondents were required to write down what should be done to enable the academic staff to teach online. The majority of the respondents have shown the concern in relation to capability of higher learning institutions to administer online courses and teaching. This is due to the fact that the universities have limited internet connection, poor infrastructure to support online teaching such as lack of video conferencing and lack of staff capacity. One of the respondents shared that; “In fact, the majority universities in Tanzania as in other countries in the developing world do not have infrastructures to support online teaching. For example, there is big problem of internet connection - strength i.e., it is weak every time; lack of ICT facilities e.g., computer lab with functioning computers; lack of dedicated lecture rooms for video conferencing”. Respondent 6 This was further explained; “Effectiveness of online courses depends more on the state of the country. For instance, in Tanzania many rural areas are not connected with effective internet. This is a barrier, even if Universities have all facilities required... Further some courses have practical exercises that can never be replaced by online teaching.” Respondent 137 Another issue that was raised by academic staff is the different in economic status of the students. The majority of the respondents were having an opinion that most of students in higher learning institutions do not have necessary that they can use for online learning. Another issue that loom most was the accessibility and affordability of internet connection due to low living standard especially for the large part of population living in rural areas where the internet accessibility and affordability is questionable. Electronic copy available at: https://ssrn.com/abstract=3667005
  • 11. 10 “… Also, majority of students do not have personal computers and many resides in rural areas whereby they not have access to internet connection and others are financially poor thus not able to buy bundles in their phones.” Respondent 6 Some respondents had a concern on the issues of quality control on online delivery. The respondents indicated the possibility of assessing wrong students that how the university can be sure that the ones responding for questions for example are intended student. “Again, there is problem with quality control of the online delivery i.e., if really is the specific student who is responding to the questions asked.” Respondent 6 Another respondent added; “Whilst the quest for adopting E Learning is undoubtedly very high at this particular time, some of our students may be lacking requisite resources like Smart phones and access to internet (due to lack of economic ability or poor infrastructure) in the periphery. In the wake of getting prepared to embark on this noble teaching strategy. It may be a plausible idea to first make a survey among our current undergraduate and postgraduate Cohort to establish how many of them are combat ready to seize this opportunity in the event it is introduced. Let us establish what are considered huddles (Obstacles) from the Horse’s Mouth namely our customers (i.e. Current students). We may as well borrow a leaf from the Open University of Tanzania. They have rich experiences which can be a starting point... We are at the door steps of E-Government, E-Parliament, E-Recruitment, E- Commerce, E-Learning et cetera. There is no going back! The issue at stake is whether we have the right rain coats for the envisaged rains that have array of challenges and need to get answers in advance so that we are indeed proactive rather than being reactive. As Citizens of a global village, Universities in Tanzania cannot afford to embrace rhetoric instead of action...” Respondent 20 Some advised that, before embarking into online teaching the universities should change the guideline and standards on how to conduct online teaching. This includes changing the fee structure and time frame. One respondent propounded that; “There is a need to set up guidelines and standards on how to run online teaching and adjust payments based on the new mode of teaching”. Respondent 7 Others provided the precaution that shifting to online teaching should be done with care otherwise will tarnish the image of the Universities and jeopardize the quality of graduate as well. They proposed to look critically on technical knowhow on how to teach online and insure that the ICT infrastructure is available. In addition, the number of students per instructor is too huge to warrant effective online interaction. This information corroborates with findings in quantitative part that shows their relationship between ICT infrastructures, knowledge on how to conduct online courses and having online course. This can be justified with the quotation from respondent 8 who wrote; “If online courses are not well designed, may end up tarnishing the image of the University. Online courses require strong time management skills and self-motivation, a learning curve for the less technically savvy, Internet and technology-dependent susceptible to Electronic copy available at: https://ssrn.com/abstract=3667005
  • 12. 11 network connections, browser compatibility issues, etc., minimal in-person contact between lecturers and students might result into production of graduates of dubious quality. Do you think you will get students who are ICT savvy? If not better continue with the traditional delivery model. Currently the largest catchment of students who are applying to our universities is "Shule za Kata" 100% of them are computer illiterate, how can you plan for e-teaching with students with below-average computer skills”? Respondent 8 Another respondent added that; “University should provide relevant facilities and resources rather than forcing lecturers to buy and use their personal computers. The other time I used my laptop and when I got a problem that required to change windows, I could not get assistance from the relevant units. So when I see discussions about moving to e-learning I see lecturers being forced again to find their own ways from their pockets of implementing that”. Respondent 17 Some of respondents recommend that before embarking to online teaching the Tanzania Commission for University should provide the guideline on how to conduct online courses. This should go hand to hand with changing the programme(s) curricular to capture these changes in mode of delivery. This is elaborated by one respondent; “I would recommend that TCU needs to issue some sort of clear guidelines/instructions to all universities in the country on whether this should be done so that all universities could be in-line with the TCU calendar and guidelines. Also the same should be done by NACTE with respect to non-degree students.” Respondent 64 The qualitative findings have indicated the same trend as for quantitative whereby the academic staff are ready to embarked into online teaching however there some preparation that should be done. This preparation includes, capacitating staff on how to undertake online courses, strengthening ICT infrastructure and be sure whether the students have gadgets that enable them to follow online courses. 4. Discussion and Conclusion The paper sought to determine the factors influencing adoption of online courses as the way to mitigate the closure of Universities during an outbreak of Corona virus and other pandemic that may occur in future. The study specifically addressed three operational research questions (1) What is the prospect of the university staff towards shifting to online courses and (2) what are the perceived obstacles that will hinder the universities to shift to online courses (3) What are the proposed adaptation to online courses teaching by the academic staff. The findings indicated that 88% of all respondents are willing to adopt online teaching, which is good start for universities. The main obstacles that hinder online teaching is lack of capacity; knowledge on how to conduct online course; knowledge and technological factors; environmental factors; staff attitudes towards delivering online courses and year spent in using E-learning. The academic staff proposed that before adopting online teaching the universities should improve the ICT infrastructure, strengthening the capacity of academic staff to deliver online courses and ensure that all students Electronic copy available at: https://ssrn.com/abstract=3667005
  • 13. 12 have the all requirement that will enables them to follow online courses. However, different universities are in different stages in terms of facilities and guideline relevant for online learning adoption. The findings are supported by [23] who found that, the determinants of online adoption in the University of Ghana are ICT infrastructure, perceived ease of use, expected benefits, organizational compatibility, and competitive pressure. This also corroborate with other studies [24, 25, 26] that shows ICT infrastructure have a significant effect on the adoption of online courses. These studies emphasized that for better delivering of online courses the university should invest in ICT infrastructures. The willingness of academic staff to adopt online teaching is good opportunity for the universities in Tanzania to invest in online teaching. This concurs with the findings from a study done by [26, 27, 28], who found that that human resource readiness has positive influence for e-learning implementation. It was further found that all the education providers are well-aware of the e- learning. In addition, the results of this study support the findings of other studies [29, 30] that indicated the main obstacles which discourage academics from e-learning are technical problems during course preparation and course delivery and a sense of excessive mechanization of the learning process. Readiness to adopt online learning was also evidenced at the ministry of education level where universities were required to prepare contingency plans for embarking online learning after the emergence of COVID-19. Conclusion The study concludes that most of academic staff are willing to adopt online teaching. Factors, qualification, technology and staff knowledge, statistically influence the adoption of online courses are the areas of interest for many universities in Tanzania striving to improve. This indicates that improving these aspects and taking into account to the lesson leant from closure of universities during COVID-19 pandemic, the Universities will pay more attention in investing in online teaching. The paper recommends starting with online teaching for postgraduate student and gradually to bachelor students. More importantly we advise the academic staff to start using e-learning platform available in their universities and start using free available online teaching tools and platform such as Zoom, WeChat, Webinar and alike. We recommend a study to be conducted to assess the readiness of students to follow online courses and having the gadget that they can use to follow online course. Author Contribution Mackfallen Anasel conceived and designed the study, distribute the google form to academic staff, analyzed and interpretation of the data; and wrote the manuscript. Idda Lyatonga conceived the study and oversaw all aspects of the study, including the design, drafting and editing of the manuscript. Electronic copy available at: https://ssrn.com/abstract=3667005
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  • 17. 16 If the university start offering online courses will attract more students If the university will offer online courses will defeat our competitors If the university will prepare and deliver online courses, will attract more educational partners 3 Environmental factors The University popularity will increase if will offer online courses 88.8 I cannot prepare and deliver online course (s) because the course content does not allow and support I cannot prepare and deliver online course(s) because we do not have e-learning curriculum *It need a lot of preparation to deliver online course(s) *It need permission from Tanzania Commission of Universities to deliver online course(s) 4 Nature of the course *It need to changes the course syllabus to deliver online course(s) 74.7 The universities in Tanzania should adopt the use of e-learning for teaching and learning Online courses will facilitate and assist my overall teaching Online courses will able me to plan better for my teaching The academic staff has enough and relevant skills and knowledge to use online courses in teaching and learning Online courses will help to overcome the problem of a shortage of learning resources. Online courses will make education more effective There is an adequate fund for the institution to acquire the necessary online teaching facilities *Traditional courses contribute more to students’ learning than online courses. *There is more difficult work involved to prepare online courses compared to traditional delivery of courses. 5 Staff attitudes towards online courses *The contribution of online courses to the college’s reputation is marginal. 84.2 Key: *Item deleted Electronic copy available at: https://ssrn.com/abstract=3667005