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0RUSSELL RESEARCH
Visual Conjoint, 2018
RESEARCH SOLUTIONS
FOR A VISUAL WORLD
1RUSSELL RESEARCH
Commerce is More Visual Than Ever
2RUSSELL RESEARCH 2RUSSELL RESEARCH
It’s expensive to figure out in the real world.
“Half the money I spend on advertising is wasted;
the trouble is I don’t know which half.”
John Wanamaker, father of modern advertising and a “pioneer in marketing”
3RUSSELL RESEARCH
It Can Take a Really Long Time
Netflix hyper personalizes artwork:
• Algorithms based on millions of data points
• Analysis based on 100MM+ members
• Gives visual “evidence” for why a title might be good for members
• Resulted in a meaningful improvement in how members discover new content
4RUSSELL RESEARCH
Research & Testing Covers Very Well
Copy Testing | Eye Tracking | Package Testing
UX Testing | In-Market Testing | A/B Testing
Creative Development Process
Insight /
Human Truth
Creative Brief Brainstorm Creative
Possibilities
”Three Ideas” Winning
Direction
5RUSSELL RESEARCH
No Comprehensive Solutions
Test Individual Components OR
Several Ideas without Context
Creative Development Process
Insight /
Human Truth
Creative Brief Brainstorm Creative
Possibilities
”Three Ideas” Winning
Direction
Unanswered
How do creative
elements work together?
6RUSSELL RESEARCH
• Government demanded a minimum
level of vehicle safety recall compliance
• Requested compliance levels often not
met
• Manufacturers required to send a
safety recall notice / letter to owners
Developed to Meet A
Client Business Challenge
7RUSSELL RESEARCH
Research Challenge: Letters are Complex
Color usage?Include a picture?
Call to action?
Layout?
8RUSSELL RESEARCH
Develop a form of conjoint analysis
where all options are presented in a
completely visual format.
How Can You Test
All These Moving Pieces?
Our Solution
• Understand how individuals make
complex judgments
• Evaluate the sensitivity of changes
in various attributes
• Determine the effects of
reconfiguring existing options
9RUSSELL RESEARCH
7,500+ online interviews
100+ combinations evaluated
Identified optimal visual letter design
Presented at safety recall conference
Many recommendations implemented
throughout industry
The Visual Optimizer
9RUSSELL RESEARCH
10RUSSELL RESEARCH
6 KEY BENEFITS OF
VISUAL OPTIMIZER
11RUSSELL RESEARCH 11RUSSELL RESEARCH
Test hundreds or thousands
of creative variations.
Visual Optimizer Benefits
1
12RUSSELL RESEARCH 12RUSSELL RESEARCH
Identify the impact of individual elements
in a finished product or piece of creative.
Visual Optimizer Benefits
2
13RUSSELL RESEARCH 13RUSSELL RESEARCH
Determine the best execution
of each individual element.
Visual Optimizer Benefits
3
14RUSSELL RESEARCH 14RUSSELL RESEARCH
Understand the relationship
between variables in an execution.
Visual Optimizer Benefits
4
15RUSSELL RESEARCH 15RUSSELL RESEARCH
Provide the ability to tailor
creative for different audiences.
Visual Optimizer Benefits
5
16RUSSELL RESEARCH 16RUSSELL RESEARCH
Provide the ability to guide optimization
at different stages of the purchase journey.
Visual Optimizer Benefits
6
17RUSSELL RESEARCH
A Wide Range of Applications
Print1 Direct Mail2 Digital &
Websites
3 Mobile
Offers
4 5 POS/
Signage
6 ????7Packaging
18RUSSELL RESEARCH 18
Social Media
• 4 attributes, 2-13 levels = 2000+ combinations
• Narrowed to <10 optimal combinations
• Identified targeted creative recommendations by
key demographic and behavioral segments
19RUSSELL RESEARCH
CAUTION
Visual Optimizer is NOT
a Replacement for Creatives
Not professionally designed
Can contain impractical combinations
Power of nuance
20RUSSELL RESEARCH
One Meadowlands Plaza, Suite 1001
East Rutherford, NJ 07073
Any Questions?
I’ll walk you & your team
through the details.
Eric Hunter, VP Strategy
201.528.0336
eric.hunter@russellresearch.com
@MR_TallGuy
linkedin.com/in/erichunter01/

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Research for a Visual World

  • 1. 0RUSSELL RESEARCH Visual Conjoint, 2018 RESEARCH SOLUTIONS FOR A VISUAL WORLD
  • 2. 1RUSSELL RESEARCH Commerce is More Visual Than Ever
  • 3. 2RUSSELL RESEARCH 2RUSSELL RESEARCH It’s expensive to figure out in the real world. “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” John Wanamaker, father of modern advertising and a “pioneer in marketing”
  • 4. 3RUSSELL RESEARCH It Can Take a Really Long Time Netflix hyper personalizes artwork: • Algorithms based on millions of data points • Analysis based on 100MM+ members • Gives visual “evidence” for why a title might be good for members • Resulted in a meaningful improvement in how members discover new content
  • 5. 4RUSSELL RESEARCH Research & Testing Covers Very Well Copy Testing | Eye Tracking | Package Testing UX Testing | In-Market Testing | A/B Testing Creative Development Process Insight / Human Truth Creative Brief Brainstorm Creative Possibilities ”Three Ideas” Winning Direction
  • 6. 5RUSSELL RESEARCH No Comprehensive Solutions Test Individual Components OR Several Ideas without Context Creative Development Process Insight / Human Truth Creative Brief Brainstorm Creative Possibilities ”Three Ideas” Winning Direction Unanswered How do creative elements work together?
  • 7. 6RUSSELL RESEARCH • Government demanded a minimum level of vehicle safety recall compliance • Requested compliance levels often not met • Manufacturers required to send a safety recall notice / letter to owners Developed to Meet A Client Business Challenge
  • 8. 7RUSSELL RESEARCH Research Challenge: Letters are Complex Color usage?Include a picture? Call to action? Layout?
  • 9. 8RUSSELL RESEARCH Develop a form of conjoint analysis where all options are presented in a completely visual format. How Can You Test All These Moving Pieces? Our Solution • Understand how individuals make complex judgments • Evaluate the sensitivity of changes in various attributes • Determine the effects of reconfiguring existing options
  • 10. 9RUSSELL RESEARCH 7,500+ online interviews 100+ combinations evaluated Identified optimal visual letter design Presented at safety recall conference Many recommendations implemented throughout industry The Visual Optimizer 9RUSSELL RESEARCH
  • 11. 10RUSSELL RESEARCH 6 KEY BENEFITS OF VISUAL OPTIMIZER
  • 12. 11RUSSELL RESEARCH 11RUSSELL RESEARCH Test hundreds or thousands of creative variations. Visual Optimizer Benefits 1
  • 13. 12RUSSELL RESEARCH 12RUSSELL RESEARCH Identify the impact of individual elements in a finished product or piece of creative. Visual Optimizer Benefits 2
  • 14. 13RUSSELL RESEARCH 13RUSSELL RESEARCH Determine the best execution of each individual element. Visual Optimizer Benefits 3
  • 15. 14RUSSELL RESEARCH 14RUSSELL RESEARCH Understand the relationship between variables in an execution. Visual Optimizer Benefits 4
  • 16. 15RUSSELL RESEARCH 15RUSSELL RESEARCH Provide the ability to tailor creative for different audiences. Visual Optimizer Benefits 5
  • 17. 16RUSSELL RESEARCH 16RUSSELL RESEARCH Provide the ability to guide optimization at different stages of the purchase journey. Visual Optimizer Benefits 6
  • 18. 17RUSSELL RESEARCH A Wide Range of Applications Print1 Direct Mail2 Digital & Websites 3 Mobile Offers 4 5 POS/ Signage 6 ????7Packaging
  • 19. 18RUSSELL RESEARCH 18 Social Media • 4 attributes, 2-13 levels = 2000+ combinations • Narrowed to <10 optimal combinations • Identified targeted creative recommendations by key demographic and behavioral segments
  • 20. 19RUSSELL RESEARCH CAUTION Visual Optimizer is NOT a Replacement for Creatives Not professionally designed Can contain impractical combinations Power of nuance
  • 21. 20RUSSELL RESEARCH One Meadowlands Plaza, Suite 1001 East Rutherford, NJ 07073 Any Questions? I’ll walk you & your team through the details. Eric Hunter, VP Strategy 201.528.0336 eric.hunter@russellresearch.com @MR_TallGuy linkedin.com/in/erichunter01/