1. EDWARD SAMPSON
P.O. Box 375
Buena Vista, Georgia 31803
edwardsampson@hotmail.com
(229) 939-0404
OBJECTIVE
To secure a position in Management where I can utilize my academic skills while building new skills
EDUCATION
Masters ofScience,Instructional Design and Technology – Walden University, 2013
 Organizations, Innovation, and Change
 Learning Theories and Instruction
 Instructional Design
 Multimedia Design and Development
 Distance Learning
 Project Management in Education and Training
 Program Evaluation
Master ofScience, Management with HR Concentration- Troy State University, 2007
 Legal Environment of Employment Decision
 Human Resources Management
 International Human Resource Management
 Labor Law
 Training & Human Resource Management
 Seminar in Human Resource Administration
Bachelor ofBusiness Administration, Marketing- Georgia Southwestern State University, 1998
PROFESSIONAL EXPERIENCE
Aflac Columbus, Georgia
Underwriting Specialist III December 2012 –
 Perform duties with limited latitude for independent action or decision making, but generally
follows established and documented guidelines or procedures; under general supervision, reviews
applications and interview information; orders and reviews medical records; reviews Claims
A.I.D.E. system; makes decision to approve, decline, modify, or postpone disability and payroll
life applications
 Routes more complex applications to underwriter or supervisor for evaluation; communicates
underwriting decisions to field force, accounts, applicants, and/or internal departments;
researches and responds to customer requests, and inquiries; handles beeline requests; assist
underwriting support staff as necessary

2. COMPUTER SKILLS
 Compiles data and performs tasks to relieve underwriter of administrative details using
knowledge of underwriting and policy issuing procedures; maintains related files
 Performs other related duties as required
Aflac Columbus, Georgia
Claims Specialist December 2005 – 2012
 Processes Accident claims, to include paying, denying, and pending claims based on the
information submitted by the policyholder or agent
 Utilizes an in-house processing system to analyze billing and medical documentation to make
sound payment decisions
 Collects information from physicians and hospitals to verify policyholder treatment dates and
diagnosis
 Communicates orally and in writing with internal and external customers in an effort to
effectively reach claims payment decisions
Habitat for Humanity Americus, Georgia
Direct Marketing Traffic Coordinator September 1998 – September 2001
 Sourced and screened applications for volunteer positions to be sure the candidates met the
minimum qualifications
 Interviewed interested applicants to ensure the proper fit for the organization’s goals and
objectives
 Performed research and development of advertising strategies for the Direct Marketing mail
recipients
 Supervised the volunteers on how to follow proper procedures, to include packaging and mailing
seeds,pens, and other items
CERTIFICATIONS
 Certified Customer Service June 1999
 Certified Leadership Instructor/Group Facilitator July 2004
 Microsoft Word
 Microsoft Excel
 Microsoft PowerPoint
 Microsoft Access
 Adobe Acrobat
