Essentials in Governance Excellence
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Serving on a board of directors is a critical element of nonprofit leadership, however most board members do not know how to best fulfill their roles and organizational expectations. Leveraging best practices and innovative strategies can create and support an engaged, effective board. Join us for a discussion on governance best practices that will help you better: • Grasp governing roles and responsibilities. • Understand hats you wear as a board member. • Understand board and committee structures. • Manage effective meetings and communications. • Outline recruitment and retention efforts. Attendees will receive templates, checklists and related materials for implementation of knowledge shared during the workshop. Join in the discussion to learn how to best serve the organizational mission and board expectations.
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Essentials in Governance Excellence
- 1. /emilydavisconsulting /AskEmilyD FRIENDS OF ARVADA FIRE PROTECTION DISTRICT MAY 17, 2016 Emily Davis, MNM President, Emily Davis Consulting Senior Governance Consultant, BoardSource
- 2. /emilydavisconsulting /AskEmilyD MOTIVATIONAL VALUES “What motivates me to serve on the FAFPD Board of Directors?”
- 3. /emilydavisconsulting /AskEmilyD A LITTLE ABOUT ME…
- 4. /emilydavisconsulting /AskEmilyD 60 seconds or less Name Motivational Value Desired Outcome
- 5. /emilydavisconsulting /AskEmilyD BOARD ROLES & RESPONSIBILITIES
- 6. /emilydavisconsulting /AskEmilyD Why did you join? What hesitations did you have? Why would you leave? Why do you stay?
- 7. /emilydavisconsulting /AskEmilyD BASIC BOARD RESPONSIBILITIES Determine mission & purpose Select the chief executive Support & evaluate the CEO Ensure effective planning Monitor & strengthen programs & services Ensure adequate financial resources Protect assets & provide financial oversight Build a competent board Ensure legal & ethical integrity Enhance the organizations good public standing
- 8. /emilydavisconsulting /AskEmilyD = Outstanding = Good = Fair = Poor ACTIVITY How does the board as a whole perform the 10 responsibilities listed? Rate the board as a whole on a scale from 1 – 4.
- 9. /emilydavisconsulting /AskEmilyD GOVERNANCE AS LEADERSHIP GOVERNANCE EXCELLENCE FIDUCIARY MODE (tangible assets) STRATEGIC MODE (partnership with management) GENERATIVE MODE (organizational leadership) “When boards overemphasize one mode to the exclusion of others (a common problem), the net results are worse, not better, governance.” *Governance as Leadership
- 10. /emilydavisconsulting /AskEmilyD BOARD ROLES & RESPONSIBILITIES Set organizational direction
- 11. /emilydavisconsulting /AskEmilyD STRATEGIC PLANNING Strategic Priorities Goals Objectives Tactics Process, not a document Three-year road map Input from board, staff, & stakeholders Narrative, resources, & implementation tools
- 12. /emilydavisconsulting /AskEmilyD BOARD ROLES & RESPONSIBILITIES Set organizational direction Provide oversight
- 13. /emilydavisconsulting /AskEmilyD Nonprofit Lifecycles: Stage-Based Wisdom for Nonprofit Capacity
- 14. /emilydavisconsulting /AskEmilyD GATHER INFORMATION BOARD ASSESSMENT EXECUTIVE DIRECTOR COMMITTEES MEETINGS
- 15. /emilydavisconsulting /AskEmilyD ASK THE RIGHT QUESTIONS What is our capacity? What does success look like? What matters the most to us? How does this serve our mission? How does it fit our strategic goals? How might this be a challenge for us? Why is this important right now? Why should we consider other options? Why is this relevant to our stakeholders?
- 16. /emilydavisconsulting /AskEmilyD BOARD ROLES & RESPONSIBILITIES Set organizational direction Provide oversight Ensure necessary resources
- 17. /emilydavisconsulting /AskEmilyD ENSURE RESOURCES PEOPLE CEO Board Members Supporters Prospecting Cultivation Stewardship FUNDRAISING PROCESS Philanthropy Connection Concern Capacity BOARD’S ROLE Policies Planning Board Giving
- 18. /emilydavisconsulting /AskEmilyD FEARS & HESITATIONS
- 19. /emilydavisconsulting /AskEmilyD FUNDRAISING CULTURE ASSESSMENT
- 20. /emilydavisconsulting /AskEmilyD FUNDING SOURCES Diversity is key Individuals Special events Foundation grants Government grants Corporate sponsorship Earned income Service clubs
- 21. /emilydavisconsulting /AskEmilyD * Giving USA 2014 FUNDRAISING BY THE NUMBERS
- 22. /emilydavisconsulting /AskEmilyD DONORS & GIVING BEQUESTS/ PLANNED GIFTS MAJOR GIFTS Capital campaigns Endowment campaigns Special events ANNUAL GIVING Annual campaigns Special events Direct mail Online giving Membership programs ONSITE/FIRST TIME GIFTS Newsletters Volunteerism Social media Peer-to-peer giving New gifts Annual donors Midsize donors Major donors Planned giving
- 23. /emilydavisconsulting /AskEmilyD FUNDRAISING PROCESS Prospecting Identification Preparation – capacity, resources Cultivating Build the Relationship Engage the Donor Ask for the Gift Stewarding Recognition Reporting Communicating Engagement
- 24. /emilydavisconsulting /AskEmilyD WHERE DO YOU LAND? Prospecting Cultivation Stewardship What takes the most time in fundraising?
- 25. /emilydavisconsulting /AskEmilyD Yes, but not that much No 3 POSSIBLE OUTCOMES YES!!
- 27. /emilydavisconsulting /AskEmilyD 100% BOARD GIVING Board Giving Commitment Open Ended Flexible Specific
- 28. /emilydavisconsulting /AskEmilyD FUNDRAISING ROLES EXECUTIVE DIRECTOR Chief Fundraiser Media Spokesperson Fundraising Planning Board & Staff Liaison DEVELOPMENT STAFF Fundraising Strategy Moves Management Identify/ Communicate Needs BOARD OF DIRECTORS Connect to Funding Make Gifts Policies DEVELOPMENT COMMITTEE Board & Staff Liaison Staff support on specific efforts/campaigns
- 29. /emilydavisconsulting /AskEmilyD WHAT DOES IT MEAN?
- 30. /emilydavisconsulting /AskEmilyD BOARD ROLES Connector • Meeting & engaging with people Storyteller • Illustrating the work in a compelling way Visionary • Making the case for the future Closer • Asking for specific support or involvement *Creation in Common
- 31. /emilydavisconsulting /AskEmilyD FEARLESS FUNDRAISING: Fundraising opportunities & for board members. Be honest. Be realistic. Take a risk!
- 32. /emilydavisconsulting /AskEmilyD HATS WE WEAR Legal AmbassadorVolunteer Connections Resources Communications Duty of Care Duty of Loyalty Duty of Obedience Board works for staff Avoid micromanagement
- 33. /emilydavisconsulting /AskEmilyD OBSERVATION LEADERSHIP ATTENDANCE MICROMANAGEMENT ENSURE BOARD & ED ENGAGEMENT* E D E N G A G E M E N T BOARD ENGAGEMENT * Source: Richard Chait et. al. “Governance as Leadership”
- 34. /emilydavisconsulting /AskEmilyD WHO LEADS? BOARD [With ED support] EXEC DIR [With Board advice] BOTH [50/50 Split]
- 35. /emilydavisconsulting /AskEmilyD SHARED LEADERSHIP BOARD LEADS SHARED LEADERSHIP ED LEADS Strategic Plan Funding Strategies Evaluation Board Meeting Prep Policy Questions Staff Hiring & Oversight Develops, Implements, & Oversees Programs Chief Fundraiser Operations Reporting Create & Review Policy ED Hiring & Oversight Connections to Funding Financial Due Diligence Board Recruitment & Retention
- 37. /emilydavisconsulting /AskEmilyD RECRUITMENT Great board member retention begins with a great recruitment process!
- 39. /emilydavisconsulting /AskEmilyD EXPECTATIONS Board descriptions Terms & term limits Time commitment Financial commitment Recruitment process Orientation Committee roles Ongoing education Board activities Evaluation
- 40. /emilydavisconsulting /AskEmilyD REVIEW BOARD JOB DESCRIPTIONS MEMBER AT LARGE CHAIR VICE CHAIR TREASURER SECRETARY
- 41. /emilydavisconsulting /AskEmilyD STEP BY STEP Evaluation Application Expectations Outreach Vetting Candidate Approval Wrap Up Debrief
- 42. /emilydavisconsulting /AskEmilyD SAMPLE TIMELINE • Review docs & past recruitment • Design self-eval Month 1 • Conduct self-eval & demo matrix • Design application, interview questions & outreach messaging Month 2 • Add to website • Share with networks Month 3 • Schedule & conduct interviews • Invite to board meeting Month 4 • Host at board meeting • Make recommendations Month 5 • Inform candidates • Schedule orientation • Intro board buddies Month 6 • Debrief process • Gather feedback Month 7
- 44. /emilydavisconsulting /AskEmilyD RETENTION & ENGAGEMENT
- 45. /emilydavisconsulting /AskEmilyD WHAT MAKES ‘EM TICK •Always YES •Wants to help everyone & everything •Caution! OVER-COMMITTED •Needs lots to stay engaged •Don’t let them sit around BUSY, BUSY, BUSY •Verbal & print •Use titles & acknowled gment LIKES RECOGNITION •Stays focused & on track •Great for events •May get discouraged by others’ lack of support ORGANIZER • Lots of ideas for improvement • Pair with an Organizer to keep things moving CREATIVE *Abigail Harmon
- 46. /emilydavisconsulting /AskEmilyD MEETINGS: None of us is as dumb as all of us
- 47. /emilydavisconsulting /AskEmilyD BOARD MEETING TIPS Governance • Board reports • Strategic priorities/goals • Mission moments • Ask questions • Avoid micromanagement Facilitation • Consent agendas • Shared responsibilities • Giving accountability • Follow up Participants • Guests, Staff • ED • Board members • Honor time
- 48. /emilydavisconsulting /AskEmilyD TYPES PURPOSE MEMBERS MEETING FREQUENCY COMMUNICATION WITH BOARD COMMITTEES
- 50. /emilydavisconsulting /AskEmilyD EXAMPLE: FINANCE COMMITTEE Board asks strategic questions Monthly, quarterly ED/Finance Committee reports on budget Board participates in fundraising efforts to meet financial goals Board reviews, asks strategic questions, amends, approves budget ED/Finance Committee researches drafts budget for approval Board requests annual budget
- 52. /emilydavisconsulting /AskEmilyD IT’S NOT ABOUT YOU How does this serve the mission? Does it fit our strategic goals? What’s our capacity? What does success look like? Keep it high level!
- 55. /emilydavisconsulting /AskEmilyD TAKE AWAY & COMMITMENT
- 56. /emilydavisconsulting /AskEmilyD PICTURE YOUR LEGACY Select a card that answers the question: “What is the legacy you want to leave on the FAFPD board?”
- 58. /emilydavisconsulting /AskEmilyD Emily Davis, MNM President, Emily Davis Consulting Senior Governance Consultant, BoardSource (720) 515-0581 emily@emilydavisconsulting.com emilydavisconsulting.com