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#nonprofit
#governance
#leadership
#nonprofit
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#leadership
BOARD
RECRUITMENT &
RETENTION
THAT ROCKS!
Emily Davis, MNM, CGT
Emily Davis Consulting
May 5th, 2014
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
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#leadership
①  Your name
②  Organization & role
③  1 challenge re:
recruitment &
retention
LET’S GET STARTED…
30 SECOND CHALLENGE!
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•  Unclear expectations
•  Lack of commitment
•  Low engagement
•  Work load issues
•  Under valued
•  Under utilized
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•  Commit adequate
resources
•  Adopt a mutually-
beneficial mindset
•  Conduct assessments
•  Provide regular and
appropriate recognition
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#leadership
BOARD CULTURE
•  How would someone new
experience your board
culture?
•  What do you want your
board culture to be?
•  How can you model great
leadership?
•  Do others inside and
outside of the
organization see great
leadership?
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RECRUITMENT PLAN
Preparation
•  Job descriptions
•  Letter of commitment
•  Board assessment
•  Prospect lists
•  Language (application,
invitations)
•  Point person
•  Outreach efforts
Application
•  Prep application
•  Deadlines
•  Call to action
•  Notification
•  Meeting invite
•  Board buddies
•  Decision making
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BOARD ASSESSMENTS
•  Skills & expertise
•  Demographics – age,
ethnicity, gender
•  Networks
•  Wealth & access to wealth
•  Relationship to mission
/AskEmilyD/emilydavisconsulting
#nonprofit
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#nonprofit
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#leadership
APPLICATION ELEMENTS
•  Contact info
•  Professional role(s)
•  Education
•  Nonprofit experiences
•  Skills, background, expertise
•  Interest in the org
•  Leadership role(s)
•  Committee interests
•  Board leadership knowledge
•  Motivation(s) for joining
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
#governance
#leadership
REACH OUT
•  Current & past board
members’ networks
•  Staff
•  Volunteers
•  Donors
•  Individual, corporate, &
private donors
•  Government officials
•  Foundations
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
#governance
#leadership
INTERVIEWS
•  Prepare consistent questions
•  Interview in teams of two
•  Education about organization
•  Dialogue to determine fit
•  Identify any conflicts of interest
•  Answer candidates’ questions
•  Follow up on application
•  Confirm commitment (time,
treasure, talent)
•  Explain next steps
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
#governance
#leadership
CANDIDATE DUE DILIGENCE
•  Match candidate with
assessment
•  Discuss with board
development committee /
entire board
•  Learn about work ethic, past
work
•  Trust your gut!
•  Invite final candidate(s) to a
board meeting.
•  Seek complete board approval
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
#governance
#leadership
NOTIFICATION
•  What language will you
use for notification?
•  How will you notify
declined candidates?
•  How will you notify
recommended
candidates?
•  Explain next steps
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
#governance
#leadership
EVALUATION
•  Feedback from board
candidates
•  Debrief among entire
board
•  Debrief in board
development committee
•  Make necessary
revisions /
improvements
/AskEmilyD/emilydavisconsulting
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#leadership
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#leadership
/AskEmilyD/emilydavisconsulting
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#nonprofit
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#leadership
GREAT RETENTION =
GREAT ORIENTATION
•  Overview & History
•  Philosophy & Values
•  Programs & Resources
•  Fundraising Overview
•  Board Structure & Resources
–  Description & Expectations
–  Communications
–  Board manual
•  Letter of commitment
•  Committees
•  Board Buddies
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
10 BASIC BOARD
RESPONSIBILITIES
1.  Determine mission &
purpose
2.  Select the chief executive
3.  Support & evaluate the chief
executive
4.  Ensure effective planning
5.  Monitor & strengthen
programs & services
6.  Ensure adequate financial
resources
7.  Protect assets & provide
financial oversight
8.  Build a competent board
9.  Ensure legal & ethical
integrity
10.  Enhance the organization’s
public standing
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#leadership
ROLES & RESPONSIBILITIES
1.  Set Organizational Direction
2.  Provide Oversight
3.  Ensure Necessary Resources
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#nonprofit
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#leadership
Legal Hat
Ambassador
Hat
Volunteer
Hat
HATS WE WEAR
/AskEmilyD/emilydavisconsulting
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#governance
#leadership
#nonprofit
#governance
#leadership
Board
Leads
Shares values thru policies
that put mission into action
Hires, supports, assesses ED
Opens funding resources in
community
Oversees financial due
diligence
Recruits & retains new board
members
ED Leads
Develops/ Proposes policy
questions
Hires, supervises, motivates
staff
Develops & implements
programs
Shared
Leadership
Strategic plan
Fundraising plan &
strategies
Evaluations
Prep board meetings
SHARED LEADERSHIP
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
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#leadership
EFFECTIVE MEETINGS
•  Time to socialize – have fun!
•  Mission moments
•  Board reports & consent agendas
•  Rotating responsibilities
•  Financial & volunteer accountability
•  Follow up action plans
•  Minutes distributed within one week
•  Remote meetings (with guidelines)
•  Always snacks, food!
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
BOARD REPORTS
•  Keep focus on
governance
•  Save meeting time
•  Share planning
responsibilities
•  Committee and project
reports one week in
advance
•  Committee name &
month
•  Necessary votes, board
discussion items
•  Goal progress related to
strategic plan
•  Summary of meeting
discussion
•  Timeline & important
dates
•  Next meeting
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
#governance
#leadership
SHARED RESPONSIBILITIES
•  Roberta’s Rules
•  Mission moment
•  Facilitation, time keeper
•  Minutes
•  Devil’s advocate
•  Other?
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
#governance
#leadership
PROFESSIONAL DEVELOPMENT
•  Critical for success
•  In-services or required professional development
•  Hire outside facilitator
•  Examples:
o  Financial management
o  Communications
o  Fundraising
o  Leadership
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
#governance
#leadership
GOVERNANCE COMMITTEE
•  Improve the overall quality
of board service &
experience
•  Recruitment process
•  Professional development
•  Manage strategic planning
•  Organize social activities
•  Evaluate
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
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#governance
#leadership
RECOGNITION
•  Share successes
•  Connect successes to
board efforts
•  Highlight individual
board member
accomplishments
•  Proper recognition at
term’s end
•  Stay connected
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
RESOURCES
•  BoardSource
•  4Good
•  David LaPiana
•  The Policy Governance
Model (Carver)
•  Council of Nonprofits
•  Roberta’s Rules of Order
•  A Fundraising Guide for
Nonprofit Board Members
•  Nonprofit Board Answer
Book
•  Creating Caring and
Capable Boards
•  10 Basic Responsibilities of
Nonprofit Boards
•  The Board Building Cycle
•  The Nonprofit Policy
Sampler
/AskEmilyD/emilydavisconsulting
#nonprofit
#governance
#leadership
#nonprofit
#governance
#leadership
/AskEmilyD/emilydavisconsulting
#nonprofit
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#leadership
Emily Davis, MNM
Emily Davis Consulting
(720) 515-0581
emily@emilydavisconsulting.com
emilydavisconsulting.com
emilydavisconsulting.com/blog

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