Summary of Elaine Biggs

1. HIGHLIGHTS OF MY EXPERIENCE
CERTIFICATIONS
AWARDS
CEO Quality Award, Motorola
68% reduction in customer defects in 12 months
Top Performer Award, iSixSigma
Recognized for quality leadership
CEO High Potential Award, Kantar
Nominated by CEO for significant contributions
ELAINE BIGGS MBA, MBB, PMP
MBA Finance and Economics
PROUD OF
University of Chicago, Booth School
of Business, Chicago, IL
BUSINESS TRANSFORMATION
ebiggs925@gmail
www.linkedin.com/in/elainedillonbiggs
elainedillonbiggs
Track record of customer excellence and enterprise cost savings from product development, procurement, suppy chain, manufacturing,
logistics to end-customer, achieving outstanding results and over $483M in cost savings.
Master of Science, Operations Research
Illinois Institute of Technology,
Chicago, IL
B. S., Chemical Engineering
University of Illinois, Chicago, IL
Certified Project Management Professional (PMP)
Certified ASQ Quality Engineer (CQE)
Certified ASQ Reliability Engineer (CRE)
Motorola Lean Six Sigma Master Black Belt (MBB)
Motorola Lean Six Sigma Black Belt (BB)
ISO Auditor (ISO 9001)
@elainembiggs
Execute enterprise-wide business transformation in Product Management,
Program Management, Supply Chain and Manufacturing Operations.
BUSINESS TRANSFORMATION, PROGRAM MANAGEMENT OFFICE
2019 - Present Lisle, IL
Molex
EDUCATION
Architected a Project Management Office to execute enterprise-wide business
process strategic initiatives improving on-time delivery metrics by over 20%
and lowered costs by over $10M.
SENIOR DIRECTOR OF PMO AND BUSINESS PROCESS EXCELLENCE
2015 - 2018 Chicago, IL
Morton Salt
Exceeded cost and customer satisfaction goals across 6 divisions and 52 plants.
DIRECTOR OF SUPPLY CHAIN OPTIMIZATION, CONTINUOUS IMPROVEMENT
2013 - 2015 Northfield, IL
Kraft Foods
Created the strategy and instituted enterprise-wide PMO with a quality
excellence standard in over 17 countries in less than 15 months.
VP OF QUALITY, PROJECT MANAGEMENT OFFICE AND CX STANDARDS
2010 - 2013 Lisle, IL
Kantar
Created and implemented quality operating system across 18 business
units in 62 countries delivering $36M in 6 months.
VP OF LEAN AND OPERATIONAL EXCELLENCE FOR GLOBAL OPERATIONS
2008 - 2009 Schaumburg, IL
Nielsen
Led quality turnaround achieving 68% improvement in 8 months for distribution
center and warehouses processing over 21M units.
SENIOR DIRECTOR OF QUALITY, LEAN, CONTINUOUS IMPROVEMENT
1998 - 2007 Multiple IL, AZ, NM
Motorola
Developed $300M in cost reductions in supply base and 52 plants.
Improved customer satisfaction scores over 28% in 11 months.
Drove plant turnaround resulting in 33% time-to-market reduction and a 59% in
warranty costs.
Reduced scrap by 68%.
Reduced costs 21% by implementing a Lean Operating System with regular
Kaizen Events. Saved 800 jobs without additional capital investment.
Increased net promoter score and achieved 99% service levels.
Life Philosophy
Be a “Say Do”
person…deliver
what you say you
are going to do.
$ Results
Cumulative cost savings of $483M to P&L
Passion for Mentoring
Coached over 1000 people by leading by
example and teaching new ways of working
Courage
Shutdown a plant and motivated team to
supply customers during the shutdown
Company Growth
Instituted a product development stage gate
process and improved EBDITA by $20M
Inspiring Women in College
To study supply chain operations and engineering
Optimize a portfolio of IT projects for business impact and resource demand.
847.650.2401