2. WHAT IS EMOTIONAL QUOTIENT ?
Derived from
Latin word
“movere” which
means to move
or feel
ability to sense,
understand and
effectively apply
the power of
emotions
often
represented by
person's
emotional
intelligence
3. TRADITIONAL VS MODERN TIMES
• In traditional times, Intelligence quotient (IQ) was taken
as the sole determinant of success.
• It was realised that there is a definitely much more
success in life than possessing a high IQ and this
realisation eventually brought to light the concept of EQ.
EQ= EI + IQ
4. ELEMENTS OF EMOTIONAL QUOTIENT
RELATIONSHIP
MANAGEMENT
SELF-
MANAGEMANT
SOCIAL
AWARENESS
SELF-
AWARENESS
EI
Emotional
intelligence
Self Awareness – Understand
own moods and emotions
Social Awareness – Develop a
rapport with new people
Relationship Management –
Understand other’s
emotions and treat them as they
wish to be treated
Self Management –
Control over emotions,
think before act!
8. WHAT IS FLEXITIME?
SYSTEM WHEREBY
EMPLOYEES ARE REQUIRED
TO WORK A SPECIFIC
NUMBER OF HOURS A
WEEK.
Allows full-time employees to
choose their individual starting and
quitting times within certain limits.
9. FLEXITIME WORK SCHEDULE
• The core time may be 9 A.M to 3 P.M
• Actual opening time is 7 A.M
• Closing time is 7 P.M
• All employees should be at their jobs during
the common core period but they are free to
fashion their personal schedules as they prefer.
10. ADVANTAGES OF FLEXITIME
• Better productivity and morale
• Reduced absenteeism
• Boost employees morale
• Reduced employee turnover
• No late coming
• Less overtime pay
• Free to choose duty timings
11. DISADVANTAGES OF FLEXITIME
• Increase in cost because the plant is opened for
longer period of time
• Difficulties in recording time
• Confusion to suppliers and customers who are
not used to flexitime
• Longer supervision
• A communication may not reach all the
employees which can result in communication
gap.
• Scheduling of delivery may be affected.
