Telecom Operator Specialized in Private Data Networks and B2B Telecom Solutions
1. INTERNET - TELEPHONY
VOIP - NETWORKS
TELECOM OPERATOR, SPECIALISED
IN PRIVATE DATANETWORKS AND
B2B TELECOM SOLUTIONS
SYMMETRICAL & GUARANTEED
ADVANCED TECHNOLOGY ON COPPER
SPEED FROM 1 TO 100 MBPS
3. SMART AND SIMPLE
BUSINESS FLEXIBILITY
TELECOM OPERATOR, SPECIALISED
IN PRIVATE DATANETWORKS AND
B2B TELECOM SOLUTIONS
SYMMETRICAL & GUARANTEED Responsive
• Right-Sizing • • Meaningful
ADVANCED TECHNOLOGY ON COPPER
Pre-Integrated SME Culture European Level Pricing
SPEED FROM 1 TO 100 MBPS
5. INTEGRA SERVICES
ACCES
High Capacity physical
links to the Business Sites
• Ethernet Hand-off
• ASSYMETRICAL VDSL
– NON GUARANTEED
• SYMMETRICAL – GUARANTEED
• SDSL up to 15Mbps
• EOC up to 100Mbps
• FIBER up to 10Gbps
• DATACENTER Termination option
6. INTEGRA SERVICES
ASYMMETRICAL vs SYMMETRICAL
Application Types Risks
ASYMMETRICAL • Best-effort • QoS: Jitter, Delay, Packet Loss
• NO GUARANTEED Low Performance
Web Browsing
• BEST EFFORT QOS
Messaging No guarantees, No SLA
File Transfer (non sensitive)
Application Types Risks
SYMMETRICAL • Business critical & real time • QoS: Jitter, Delay, Packet Loss
• GUARANTEED Interactive, transactionnel High Performance
• QOS Guaranteed, SLA
Remote, ERP
Real Time
7. INTEGRA SERVICES
VPLS
Connect all your locations
on one unified network
• Ethernet and MPLS based
with QoS Management
• Flexible configuration
Point-to-point
Point-to-multipoint
Multipoint-to-multipoint
Layer 2 and/or Layer 3
• National coverage and
international extensions
8. INTEGRA SERVICES
MPLS VPN vs IP VPN
IP VPN
PUBLIC INTERNET
VPN
Server
Layer 3 Routing
MPLS VPN
PRIVATE MPLS NETWORK
Layer 2 Switching
Virtual Routing & Forwarding
MPLS VPN IP VPN Security MPLS VPN IP VPN
QoS + - Intrusion n/a Firewall
Prioritisation + - Authentication n/a VPN Server
Packet Loss + - Encryption n/a VPN Server
Latency + - DDoS n/a Ad hoc
9. INTEGRA SERVICES
INTERNET
INTERNET CONNECTIVITY
• Direct Site and Central MPLS cloud
delivery
• Flexible configuration
Symmetrical or asymmetrical
Committed or burstable
IP-packs
• Optional Managed Firewall
10. INTEGRA SERVICES
TELEPHONY
ACCES TO PUBLIC
TELEPHONE NETWORKS
Telephone Networks
• Telephony “as is”: ISDN2, ISDN30, PSTN ISDN VoIP
/SIP
PSTN and SIP
Voice interconnects
• Next Generation voice technology with major
that delivers multiple phone lines operators
over a single circuit
• Prioritised voice traffic
• Easy to switch from your current Destiny
provider to Destiny Backbone
12. DELPHI HOSTED IP-PBX
CONNECT ALL YOUR
EMPLOYEES THROUGH THE USE
OF ONE HOSTED IP-PBX SYSTEM
• Scalable alternative
• A true Turnkey Solution
• Flexible access and feature
options
• Employees have access to their
own portal
• Location independent
13. FREE TELECOM AUDIT
OUR APPROACH:
CAPACITY RIGHT SIZING
• Based on last telecom invoices
• Comparison of costs,
capacities & volumes
• Consultative feedback
14. SERVICE LEVEL GUARANTEES
AVAILABILITY SLA Standard SLA Enhanced SLA
Guaranteed service availability
99.80% 99.90%
office hours
SERVICE RESTORE SLA Standard SLA Enhanced SLA
Notification of the Interruption 24h / 7d 24h / 7d
Resolution Window Business Hours 24h / 7d
Restoration 8h 4h
15. SUPPORT SERVICES
Text SERVICE DESK
TICKETING MONITORING PROVISIONING PERFORMANCE
24/7 – 365 DAYS
16. DELIVERY SERVICES
WORK TESTS &
INITIATION PLANNING DEPLOYMENT CIRCUIT
ORDERS ACCEPTANCE
• Destiny
• Order Entry Internal &
• Remote activation:
• Destiny tests
• Site Check External orders • CPE delivery,
& Report installation: - Internet *
• Welcome Letter initiation • Customer tests
- Router - Telephony *
• Kick-off meeting - Delphi - Delphi *
• Project Manager • Acceptance
appointment • Customer Site Telephone Number Porting *
• Final Project preration: Sets *
• Handover to
• Preliminary Planning Delphi Admin
power, cabling, Support
Project Planning training*
shelve, etc
( - - - * As per ordered Services - - - )
