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KEYNOTE
Susan Wenograd
FOUNDER
SMARTSPARK
Better Content,
Meaningful Reach: How
to Grow Your B2B Efforts
WASHINGTON D.C. ~ JULY 6 - 7, 2023
DIGIMARCONWASHINGTONDC.COM | #DigiMarConWashingtonDC
How to become a content-making
powerhouse, even if it’s just you.
More Content, Less Work, &
Optimal Outcomes
SMART SPARK
Susan Wenograd
Hi, there. 20+ years of marketing
Brand & agency-side
Lots of B2C: Instacart, SEMrush,
Cadillac/GMC
Lots of B2B: Stitch Labs, Wynter, Marpipe
& Others
Lots of international speaking & training:
Pubcon, SMX, Social Media Marketing
World, brightonSEO & many others!
Ok, so who am
I talking to?
B2C?
B2B?
Goals?
Frustrations?
Stories You Tell Yourself
(That You Shouldn’t Believe)
Here’s what I hear a lot
about content creation.
Raise your hand if it
describes you. (I have
thought all of these, so don’t
be scared.)
“It seems like I would
need to spend all my
time making content
to win.”
Nope.
You’re more likely to win
with less content and more
repurposing!
“I put so much
pressure on making
the content amazing,
I wind up doing
nothing.”
Every piece of content is an
experiment.
Some will fail.
The faster they do, they
faster you’ll consistently
create better.
“I just feel like I’ll wind
up saying the same
things over and over.”
That’s ok.
They need to hear it over
and over to start associating
you with what you stand for.
“I don’t know what to
write about/talk
about/create.”
Create the right thing, first.
Before you worry
about distribution,
format, or any of
it, start with
defining your
sweet spot.
Brand POV
Market Trends
Buyers’ Problems
1. An imperative opinion.
2. It’s based on how your
brand answers buyer
problems & market
trends.
3. It tells the market what
you stand for.
Brand POV
Brand POV
Market Trends
Buyers’ Problems
Right here is your sweet
spot.
Feel a little esoteric?
Let’s look at a real example
Industry:
B2B SaaS
Vertical:
Paid social ad
testing
• Market Trend: Diluted
targeting & tracking
• Buyer Problem: Brands feel
like they’re wasting money
• Brand POV: Ad creative
the thing every brand has
the most control over to
influence outcomes
Your long-form content hub
Content sweet spot
Long Form
Content Hub
Newslette
r Content
Memes or
Images
Social
Posts
One
Pager
Where to
(usually) start
making long-
form content.
• Blog Posts
• Video/Audio (ie, podcast)
Why these?
• Easily repeatable at a
realistic cadence
• Tons of opportunities to
repurpose content within it.
Focus on creating MVC:
Minimum Viable Content.
You need to learn what
users interact with and care
about.
Cadence:
Commit to what you know
you can produce. Don’t
over-commit and make
yourself miserable.
Stuck for ideas?
Customers + Sales are your
goldmine
Customer
Questions
• Why did you buy?
• What problem does our product
solve for you?
• What were you afraid of before
buying?
• What’s changed the most for
you?
• How would you describe what
we do to someone else in your
position?
Sales
Questions
• What are the problems you hear
about over and over?
• What’s the job title of the person
you usually talk to?
• Is there something you wish they
knew before they got on a call
with you?
Here’s a real
example of
output based
on these
exercises
This is where I start to see things go
off the rails.
“We ran traffic to it from LinkedIn
ads and nothing happened.”
Repurposing
1: Decide on a
set of
repeatable
channels &
formats
• 1-2 channels maximum to
start with.
• Short-form formats you can
make from each long-form
piece.
2: Zero in on
the juicy part
of your long-
form piece.
• The lesson you can
summarize succinctly.
• “A ha” takeaways.
3: Re-craft
that point to fit
the preferred
format on your
channels
• Bonus points for zero-click
content on social.
4: Do this for
every piece of
long-form
content
• This builds on itself, and
suddenly it looks like you’re
everywhere.
LinkedIn Email Newsletter
• Meme/Image
• Short form text = 3 posts
• Downloadable PDF/light lift
• Meme
• Short form text – newsletter
feature
• Downloadable PDF or link
to a light lift
Remember
this?
Newsletter Return on Ad Spend
Calculator
LinkedIn
Posts
Amplification
We were really
grown up
about it.
We thought it
looked great.
Aannnnd,
here’s what
actually
worked.
Your content is likely very
informative.
Ads can help you
understand how to re-frame
things if they didn’t work.
1-30 Days
30 Days – 6 Months, 1 year, etc.
Demand Capture
Demand Generation
1-30 Days
30 Days – 6 Months, 1 year, etc.
Product Features, Testimonials,
Case Studies
Benefits, Brand POV, Exploration of
Customer Challenges
Rule 1:
Do NOT expect all platforms
to behave the same.
Reaching solution-seekers in
broad markets.
Driving low-commitment
conversion types, like free
trials.
Can drive demos, but
frequently not ICP for
larger/enterprise needs.
Reaching solution-seekers
in niche cases.
Reaching ICP for higher-
dollar offerings, when
there are many SMB-type
competitors.
Driving high-commitment
conversions (ie:
subscription vs. free trials)
Good At… Not So Good At…
Reaching target
company sizes/types
and job roles within them
Driving opt-ins, and even
sometimes demos.
Driving high volume.
Low cost (relatively
speaking, we’ll discuss this
shortly)
Good At… Not So Good At…
Reaching users at scale.
Driving lower-commitment
opt-ins for a decent price.
Pinpointed targeting, niche
audience.
High-commitment things like
demos, webinar attendance,
etc.
Good At… Not So Good At…
Item Primary KPI Secondary KPI
Content amplification Engagement, reach,
interaction, cost
Email opt-in pushes Cost per desired customer
type opt-in
Proportion of desired
customer vs. not to
understand targeting
better
Email Sends Engagement & list health Sales/demos booked
Demo Requests/Sign-
Ups/Sales
Cost to acquire (= total
marketing
spend/conversion)
% of conversions who
were subscribers
Rule 2:
Do NOT measure your ads
on bottom-funnel metrics
constantly. (Please.)
Case Study Context
• B2B SaaS
• Produces strong content very regularly
• Shifted media budget allocation starting in November of last
year
Do you feel like a content
powerhouse yet?
You now have context and
direction on…blueprint for
creating meaty, pillar
content.
…a blueprint for creating
meaty, pillar content.
…ways to turn it into multiple
posts.
…how test the same thing
several ways.
…how to go deeper on a
concept if it’s working.
In a few months, you’ll be in love
with creating content and
amplifying it.
Susan@SmartSparkMarketing.com
Y'all are great.
Thank you!
SMART SPARK
LinkedIn: /in/SusanWenograd
The Podcast: That's Marketing, Baby!
Better Content, Meaningful Reach: How to Grow Your B2B Efforts - Susan Wenograd, SmartSpark

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Better Content, Meaningful Reach: How to Grow Your B2B Efforts - Susan Wenograd, SmartSpark

  • 1. KEYNOTE Susan Wenograd FOUNDER SMARTSPARK Better Content, Meaningful Reach: How to Grow Your B2B Efforts WASHINGTON D.C. ~ JULY 6 - 7, 2023 DIGIMARCONWASHINGTONDC.COM | #DigiMarConWashingtonDC
  • 2. How to become a content-making powerhouse, even if it’s just you. More Content, Less Work, & Optimal Outcomes SMART SPARK Susan Wenograd
  • 3. Hi, there. 20+ years of marketing Brand & agency-side Lots of B2C: Instacart, SEMrush, Cadillac/GMC Lots of B2B: Stitch Labs, Wynter, Marpipe & Others Lots of international speaking & training: Pubcon, SMX, Social Media Marketing World, brightonSEO & many others!
  • 4. Ok, so who am I talking to? B2C? B2B? Goals? Frustrations?
  • 5. Stories You Tell Yourself (That You Shouldn’t Believe)
  • 6. Here’s what I hear a lot about content creation. Raise your hand if it describes you. (I have thought all of these, so don’t be scared.)
  • 7. “It seems like I would need to spend all my time making content to win.”
  • 8. Nope. You’re more likely to win with less content and more repurposing!
  • 9. “I put so much pressure on making the content amazing, I wind up doing nothing.”
  • 10. Every piece of content is an experiment. Some will fail. The faster they do, they faster you’ll consistently create better.
  • 11. “I just feel like I’ll wind up saying the same things over and over.”
  • 12. That’s ok. They need to hear it over and over to start associating you with what you stand for.
  • 13. “I don’t know what to write about/talk about/create.”
  • 14. Create the right thing, first.
  • 15. Before you worry about distribution, format, or any of it, start with defining your sweet spot. Brand POV Market Trends Buyers’ Problems
  • 16. 1. An imperative opinion. 2. It’s based on how your brand answers buyer problems & market trends. 3. It tells the market what you stand for. Brand POV
  • 17. Brand POV Market Trends Buyers’ Problems Right here is your sweet spot.
  • 18. Feel a little esoteric? Let’s look at a real example
  • 19. Industry: B2B SaaS Vertical: Paid social ad testing • Market Trend: Diluted targeting & tracking • Buyer Problem: Brands feel like they’re wasting money • Brand POV: Ad creative the thing every brand has the most control over to influence outcomes
  • 21. Content sweet spot Long Form Content Hub Newslette r Content Memes or Images Social Posts One Pager
  • 22. Where to (usually) start making long- form content. • Blog Posts • Video/Audio (ie, podcast)
  • 23. Why these? • Easily repeatable at a realistic cadence • Tons of opportunities to repurpose content within it.
  • 24. Focus on creating MVC: Minimum Viable Content. You need to learn what users interact with and care about.
  • 25. Cadence: Commit to what you know you can produce. Don’t over-commit and make yourself miserable.
  • 26. Stuck for ideas? Customers + Sales are your goldmine
  • 27. Customer Questions • Why did you buy? • What problem does our product solve for you? • What were you afraid of before buying? • What’s changed the most for you? • How would you describe what we do to someone else in your position?
  • 28. Sales Questions • What are the problems you hear about over and over? • What’s the job title of the person you usually talk to? • Is there something you wish they knew before they got on a call with you?
  • 29. Here’s a real example of output based on these exercises
  • 30. This is where I start to see things go off the rails.
  • 31. “We ran traffic to it from LinkedIn ads and nothing happened.”
  • 33. 1: Decide on a set of repeatable channels & formats • 1-2 channels maximum to start with. • Short-form formats you can make from each long-form piece.
  • 34. 2: Zero in on the juicy part of your long- form piece. • The lesson you can summarize succinctly. • “A ha” takeaways.
  • 35. 3: Re-craft that point to fit the preferred format on your channels • Bonus points for zero-click content on social.
  • 36. 4: Do this for every piece of long-form content • This builds on itself, and suddenly it looks like you’re everywhere.
  • 37. LinkedIn Email Newsletter • Meme/Image • Short form text = 3 posts • Downloadable PDF/light lift • Meme • Short form text – newsletter feature • Downloadable PDF or link to a light lift
  • 39. Newsletter Return on Ad Spend Calculator LinkedIn Posts
  • 41.
  • 42. We were really grown up about it.
  • 45.
  • 46. Your content is likely very informative. Ads can help you understand how to re-frame things if they didn’t work.
  • 47. 1-30 Days 30 Days – 6 Months, 1 year, etc. Demand Capture Demand Generation
  • 48. 1-30 Days 30 Days – 6 Months, 1 year, etc. Product Features, Testimonials, Case Studies Benefits, Brand POV, Exploration of Customer Challenges
  • 49. Rule 1: Do NOT expect all platforms to behave the same.
  • 50. Reaching solution-seekers in broad markets. Driving low-commitment conversion types, like free trials. Can drive demos, but frequently not ICP for larger/enterprise needs. Reaching solution-seekers in niche cases. Reaching ICP for higher- dollar offerings, when there are many SMB-type competitors. Driving high-commitment conversions (ie: subscription vs. free trials) Good At… Not So Good At…
  • 51. Reaching target company sizes/types and job roles within them Driving opt-ins, and even sometimes demos. Driving high volume. Low cost (relatively speaking, we’ll discuss this shortly) Good At… Not So Good At…
  • 52. Reaching users at scale. Driving lower-commitment opt-ins for a decent price. Pinpointed targeting, niche audience. High-commitment things like demos, webinar attendance, etc. Good At… Not So Good At…
  • 53. Item Primary KPI Secondary KPI Content amplification Engagement, reach, interaction, cost Email opt-in pushes Cost per desired customer type opt-in Proportion of desired customer vs. not to understand targeting better Email Sends Engagement & list health Sales/demos booked Demo Requests/Sign- Ups/Sales Cost to acquire (= total marketing spend/conversion) % of conversions who were subscribers
  • 54. Rule 2: Do NOT measure your ads on bottom-funnel metrics constantly. (Please.)
  • 55. Case Study Context • B2B SaaS • Produces strong content very regularly • Shifted media budget allocation starting in November of last year
  • 56.
  • 57.
  • 58. Do you feel like a content powerhouse yet?
  • 59. You now have context and direction on…blueprint for creating meaty, pillar content.
  • 60. …a blueprint for creating meaty, pillar content.
  • 61. …ways to turn it into multiple posts.
  • 62. …how test the same thing several ways.
  • 63. …how to go deeper on a concept if it’s working.
  • 64. In a few months, you’ll be in love with creating content and amplifying it.
  • 65. Susan@SmartSparkMarketing.com Y'all are great. Thank you! SMART SPARK LinkedIn: /in/SusanWenograd The Podcast: That's Marketing, Baby!