The document provides information on building trust through authenticity. It discusses how authenticity is important to consumers and brands. 75% of Americans changed brands during the pandemic, showing consumers look for alignment between brand values and their own. The document then provides tactics for conducting an authenticity audit, including asking whether content is true, will benefit the audience, can fulfill promises made, is sustainable, and believable. Real-world examples and an explanation of key aspects like value, trust, voice, transparency, and relatability are presented.