Ignou mba solved assignments for january 2018

IGNOU MBA SOLVED ASSIGNMENTS FOR JANUARY-JUNE
2018 TERM
IGNOU MBA SOLVED ASSIGNMENTSFOR
JANUARY-JUNE 2018 TERM
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Course Code : MS-01
Course Title : Management Functions andBehaviour
Assignment Code : MS-01/TMA/SEM-I/2018
Coverage : All Blocks
Note : Attempt all the questions and submit this assignment on or before 30th
April, 2018 to the coordinator of your study
center.
1. Briefly describe the Management processes. Explain any one of them with respect to its significance and
importance in organisational performance and efficiency. Explain with your organisational experience. Briefly describ e
the organisation, you are referring to.
2. What are the techniques used in different steps of Decision-making? Based on your organisational experience,
discuss the importance and rules of Brainstorming in the process. Briefly describe the organisation and the situation, you
are referring to.
3. What are the major antecedent conditions for change? Based on your organisational experience, discuss the
necessity or otherwise of ‘why all organisations must change’ in the background of ‘how an organisation grows’. Explain
the situation and organisational settings you are referring to.
4. Based on your organisational experience/exposure critically discuss the role and impact of formal and informal
groups on ‘Management’. Briefly describe the organsational setting, you are referring to.
IGNOU MS-01 SOLVED ASSIGNMENT JANUARY-JUNE 2018
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Course Code : MS-02
Course Title : Management of Human Resources
Note : Attempt all the questions andsubmit this assignment on or before 30th
center.
1. Explain the process of human resource planning. Describe how HR forecast is carried out in the organisation
you are working with or an organisation you are familiar with.
2. Discuss the concept of ‘performance appraisal’. Explain any two methods of performance appraisal that you are
familiar with citing suitable organisational examples.
3. Define mentoring and distinguish it from performance coaching. Assume you are responsible for mentoring of
employees in a large organisation. Discuss how you will make mentoring a strategic function. Illustrate.
4. Discuss the laws covering wages. Analyse the recent amendments and trends in laws covering wages inIndia.
5. Critically evaluate the state of workers’ participation in Management in the present day business scenario.
Explain with examples your answer giving due details of the organizations and the sources you are referring to.
6.
Course Title : Economic and Social Environment
center.
1. Discuss the critical elements of macro-economic policies. How economic environment gives a direction to the
changes in the economic planning?
2. Differentiate between Economic Growth and Economic Development. Why is growth and development
synonymously used in economic discussion?
3. Discuss the genesis of mixed economy framework in India.
4. “An important factor which influences the Balance of Payment of an economy is the exchange rate of its
currency vis-à-vis other major currencies”. Explain the statement given above.
5. How the twin objective of equity and justice was met by the economic reforms of 1991? Explain.
6. Write short notes on the following:
(i) Trade Union Movement

(ii) Public Accountability
(iii) Administered prices
Course Code : MS-04
Course Title : Accounting and Finance for Managers
April, 2018 to the coordinator of your
study center.
1. How is ‘Financial Accounting’ different form ‘Management Accounting’? Discuss the role and activities of an
Accountant.
2. The Balance Sheets of XYZ Ltd as on 31st December, 2016 and 2017 are as given below:
Liabilities 2016 2017 Assets 2016 2017
Share Capital 2,00,000 2,00,000 Goodwill 24,000 24,000
General Reserve 28,000 36,000 Buildings 80,000 72,000
Profit and Loss Account 32,000 26,000 Plant 74,000 72,000
Creditors 16,000 10,800 Investments 20,000 22,000
Bills Payable 2,400 1,600 Stock 60,000 46,800
Provision for Taxation 32,000 36,000 Bills Receivable 4,000 6,400
Provision for doubtful debts 800 1,200 Debtors 36,000 38,000
Cash and bank balance 13,200 30,400
3,11,200 3,11,600 3,11,200 3,11,600
Additional Information:-
(i) Depreciation provided on plant was 8,000 and on building was Rs. 8,000.
(ii) Provision for taxation made during the year is Rs. 38,000.
(iii) Interim dividend paid during the year is Rs. 16,000.
Fromthe above information, you are required to prepare Schedule of changes in Working Capital and Funds Flow Statement.
3. What do you understand by CVP Analysis. Explain the effect of Price and Volume on the Net Profit, with the
help of a suitable illustration.

4. The Management of ABC Ltd. is considering a proposal to purchase an improved model of a machine which
gives increased output. Its existing machine which has been in operation for 2 years has current market value of Rs.
1,00,000, its remaining estimated useful life is 10 years, with no salvage value at the end.
The relevant particulars are as follows:
Existing Machine New Machine
Purchase price Rs.2,40,000 Rs.4,00,000
Estimated life 12 years 10 years
Salvage value - -
Annual Operating hours 2,000 2,000
Selling price per unit Rs.10 Rs.10
Output per hour 15 units 20 units
Material cost per unit Rs.2 Rs.2
Labour cost per unit 20 40
Consumable stores per year 2,000 5,000
Repairs and Maintenance per year 9,000 6,000
Working Capital 25,000 40,000
The company follows the straight-line method of depreciation and is subject to 50% tax. Should the existing machine be replaced?
Assume that the company’s required rate of return is 15% and that the loss on sale of Assets is taxdeductible.
5. As a Finance Manager how would you determine the Optimal Cash balance that would be required by your
Organisation? What measures you would take to ensure the smooth and efficient Management of Cashflows in the
Orgnisation?
Course Code : MS-05
Course Title : Management of Machines and Materials
center.
1. It is generally felt that “rural areas are good for locating large plant, semi-urban areas for locating medium-sized
plants, and urban areas for small-scale plants”. Comment.

2. (a) Define job design. How has management viewed job design since the industrial revolution?
(b) List the important factors that must be addressed in job design and briefly discuss the importance of each one.
3. Under what circumstances would you use PERT as opposed to CPM in project management? Give some
example of projects where each would be more applicable than the other.
4. What do you understand by acceptance sampling? In what situations it is used? Briefly discuss the sampling
plans.
5. “Inventory management for slow moving expensive items should focus more on lead time reduction than
anything else”. Critically examine the statement.
6. Write short notes on any three of the following:
(a) Intermittent flow processes
(b) Uses of work sampling
(c) Helgeson and Birnie Method of line balancing
(d) Benefits of value engineering
(e) Objectives of codification.
Course Code : MS-06
Course Title : Marketing for Managers
center.
1. (a) Define the term „Marketing‟ with suitable examples. Discuss the scope and significance of marketing
function in a developing and fast emerging economy like India.
(b) What are the various components/ elements of marketing mix in case of products and services marketing. Discuss with suitable
examples of your choice.
2. (a) Explain the concept of Product Life Cycle by taking an example one each from a consumer durable an d any
service offering of your choice.
(b) Distinguish the concept of market vs the concept of a segment and their relationship in marketing, with suitable illustration.
3. (a) Discuss the various steps involved in the marketing research process that help in decision making process.
Briefly discuss a few application areas of marketing research in the current business environment.
(b) Distinguish a Product froma Brand with suitable examples. Explain packaging as a market development tool.

4. (a) Why pricing and promotional elements of marketing mix primarily decide the success of any brand? Explain.
Discuss the strategic and tactical decisions that a manager should consider in pricing and promoting the firms offering.
Take one product and one service offering and discuss their success story.
(b) “Consumer” is the king does this statement still holds good in the era of online/digital marketing? If yes or no substant iate and
justify accordingly.
Course Code : MS-07
Course Title : Information Systems for Managers
center.
1. Why is the Central Processing Unit (CPU) is called the “Brain” of the Computer? What are the components of a
CPU? What factors affects the speed of a computer?
2. Define data and information. What is the difference between the two? What are the main character istics of
information?
3. What are the types of inventory management systems? Define them and partition them into further classes. Also,
briefly explain each subdivision.
4. How can you use the Web as a data source for your data warehouse? What types of information can you get
from the Web? Explain briefly the steps needed to ensure that only good quality, reliable data is loaded into the data
warehouse from the Web.
5. What are expert systems? Mention the working principles of expert systems. Also discuss how knowledge can
be represented in expert systems.
6. Write short notes on any three of following:
(a) Redundant Array of Independent Disks (RAID)
(b) Polymorphic viruses
(c) Business software solutions firm Microsoft
(d) Features of JAVA.
(e) Online Analytical Processing (OLAP)

Course Code : MS-08
Course Title : Quantitative Analysis for Managerial Applications
April, 2018 to the coordinator
of your study center.
1. A sample survey of 100 families belonging to the middle income group revealed the following distribution
according to their annual savings. Find a) average annual sayings, using the efficient method, b) 5th decile, and c) 90th
percentile.
Savings (Rs ‘000) 05-09 09-13 13-17 17-21 21-25 25-30 30-35
Number of Families 07 10 15 23 25 14 06
2. It is known that the number of heavy trucks arriving at a railway station follows the Poisson distribution. If the
average number of truck arrivals during a specified period of half an hour is 2, find the probabilities that during a given
half an hour a) no heavy truck will arrive, b) at least two heavy trucks will arrive, c) at the most 3 heavy trucks will
arrive, and d) between 1 and 3 heavy trucks will arrive.
3. A sample survey of tax-payers belonging to business class and professional class yielded the following results:
Business class Professional class
Sample size n1 = 400 n2 = 420
Defaulters in taxpayment x1 = 80 x2 = 65
Test the hypothesis at = 0.01 level of significance that
a) defaulter rate is the same for the two classes of tax-payers, and
b) defaulter rate is higher in the business class than in the professional class by 0.03.
4. A set of paired data on X and Y has mean of X as 36, mean of Y as 85, standard deviation of X as 11, standard
deviation of Y as 8, and coefficient of correlation between X and Y as 0.66. Obtain a) the two regression equations, and
b) value of X when Y= 75.
(a) Absolute value function
(b) Baye’s Theorem
(c) Multistage Sampling
(d) Delphi method of forecasting

Course Code : MS-09
Course Title : Managerial Economics
April, 2018 to the coordinator of
your study center.
1. Explain the Opportunity Cost Principle? Substantiate with the help of an example how production possibility
reflects opportunity costs?
2. How are Demand, Price Elasticity and Revenue determined? Explain Price Elasticity with the help of any
particular example of your choice.
3. Discuss Economies and Diseconomies of Scale. How is Economies of Scope different from Economies of
Scale? Explain.
4. Explain “Barriers to Entry” of a firm. Differentiate between legal barriers and natural barriers with the help of
any example of your choice.
5. Trace the chronology of deregulation of Indian Telecom from 1992 to 2003. Explain the special role played by
Telecom Regulatory Authority of India (TRAI).
6. Write short notes on any two of the following:-
(a) Decision under risk
(b) Biometric forecasting
(c) Kinked demand curve
Course Code : MS-10
Course Title : Organizational Design, Development and Change
study center.

1. Describe the factors that affect organisational design and explain different approaches in assessing
organisational effectiveness with the help of examples.
2. Describe and discuss the trends in the present day work organisations and the role of management in ‘quality of
work life’.
3. What are the different sources of resistance to change? Describe the process of overcoming resistance to change.
Discuss with examples.
4. Enlist the types of organisation structure. Discuss few organisational structures and identify their type.
5. Explain the concept of workplace and architectural ergonomics with the help of examples.
Course Code : MS-11
Course Title : Strategic Management
Note : There are five questions in this Assignment. Attempt all the questions and sendthem on or before 30th
April,
2018 to the coordinator of the Study Centre you are attached with.
1. Discuss in what sense the top management takes decisions for a company and in what sense it does not takes the
strategic decisions for a company alone? Illustrate with suitable examples.
2. Explain any two of the growth strategies you have studied and highlight the conditions under which each is the
most appropriate. Illustrate your answer with the help of examples.
3. Identify two companies that have recently merged. Read the published information on both the companies.
Based on the study, identify the issues and challenges the two companies are currently facing in combining their
respective organizational cultures.
4. Select an organization of your choice which has adopted focus strategy. Analyze as to how the focus strategy
has been useful for the organization to build its competitive advantage.
5. Describe different styles of leadership for Top Management with the help of real world examples.
Course Code : MS-21
Course Title : Social Processes andBehavioural Issues

Note : (a) There are two sets of assignments. Set A is for the students who have registeredfor MS -21 prior to January
2018. Set B is for students who have registered for MS-21 in January, 2018
(b) Attempt all the questions and submit this assignment on or before 30th April, 2018 to the coordinator of your study
center.
SET A
1. Describe the emerging scenario of organizations. Explain the steps to be taken by management into bring in the
mindset of employees conducive to changing reality of business in an organization you are aware of. Briefly describe the
organization you are referring to.
2. Explain the relevance of behaviour modification in organizations and briefly discuss the role of ethics in
behaviour modification.
3. Briefly discuss how organizational culture can be developed and describe the attributes of work culture and their
relevance.
4. Describe the process of perception. How behaviour is influenced by perception? Explain with the help of
examples
5. Roles and norms are control mechanisms of groups. Discuss with the help of examples.
IGNOU MS-21 (SET-A) SOLVED ASSIGNMENT JANUARY-
JUNE 2018
SET B
1. Discuss the modern theories of leadership citing relevant examples.
2. Differentiate between counseling, guidance and psychotherapy. Explain various approaches to counseling with
the help of examples,
3. Explain any two theories of motivation citing relevant examples,
4. What is organisational citizenship behaviour? Discuss different approaches to OCB.
5. Explain the statement, “Words are symbols and meaning exist in mind”. Supplement with relevant examples.
IGNOU MS-21 (SET-B) SOLVED ASSIGNMENT JANUARY-
JUNE 2018

Course Code : MS-22
Course Title : Human Resource Development
study center.
1. What is the Concept of Career? In our society people face many career transition in changing their profession,
organisation, and geographic location, to name a few. What is the role of HRD in dealing with this issue at organisational
level? Explain with the organisational examples you are aware of. Briefly describe the situation and the organisation, you
are referring to.
2. What are the major methods and movements to increase organisational performance? Explain any one of them
based on your organisational experience. Briefly describe the organisation, you are referring to.
3. What are the basic tenets of Rewarding System? Briefly explain with organisational examples you have come
across. Explain the situation and the organisation, you are referring to.
4. “Managing Diversity is currently enjoying a great deal of support from the world of business. Proponents of
diversity in organisations have emphasized its benefits, and managing diversity is portrayed as a product of enlightened
corporate self interest.” Elaborate the above statement and discuss the underlying concepts based on organisational
experience, you have or you are aware of. Briefly describe the organisation, you are referring to.
Course Code : MS-23
Course Title : Human Resource Planning
center.
1. Explain the concept of human resource forecasting. Describe various techniques used in forecasting human
resource planning.
2. Discuss the objectives of job evaluation. Explain the various job evaluation methods. Briefly describe the recent
developments in job evaluation system.
3. Discuss the aims and objectives of career planning. Describe the benefits of career planning. What are the
factors which go into the shaping of a career?
4. Explain the significance of information system in Human Resource Management. Describe the various
approaches to managing information at the macro and micro level.
5. Explain the concept, need and scope of HR audit. Describe the essential steps being involved in the Auditing
process.

Course Code : MS-24
Course Title : Employment Relations
study center.
1. Explain the procedure for registration of a Trade Union under the Trade Unions Act. Discuss the objects general
and political funds are spent under the Trade Union Act.
2. Describe the present position of Trade Unions in India. What are your suggestions for strengthening the Trade
Unions in India.
3. Explain the meaning and concept of Collective Bargaining. Describe the process of collective bargaining.
Discuss the conditions for success of collective bargaining.
4. Discuss the aims and objectives of workers participation in Management. Describe the workers participation,
employee involvement practices of any organisation you are familiar with.
5. Explain various cultural aspects of employment relations. Discuss the recent developments in employment
relations. Discuss the impact of specialization, centralization and globalisation on new employment relations.
Course Code : MS-41
Course Title : Working Capital Management
your study center.
1. The annual figures of Alpha Ltd are as follows:
(i) Sales at home, at 1 month credit Rs. 12,00,000.

(ii) Export at 3 months credit, S.P. 10% below the home price Rs. 5,40,000.
(iii) Materials used,suppliers extend 2 months credit Rs. 4,50,000.
(iv) Wages paid, half month in arreas Rs. 3,60,000.
(v) Manufacturing expenses, paid one month in arreas Rs. 5,40,000.
(vi) Depreciation on fixed assets Rs. 60,000.
(vii) Administrative expenses, paid one month in arrear Rs. 1,20,000.
(viii) Sales promotion expenses, payable quarterly in advance Rs. 60,000.
Alpha Ltd. sells goods in the domestic market on a gross profit of 25%. It keeps one month stock of raw materials as well as
finished product and believes in keeping Rs. 1,00,000 available to it. You are required to calculate the working capital
requirement of the company, assuming 15% safety margin.
2. Give a complete overview of the different marketable securities that are available for investments.
3. Select any financial Institution/ Organisation of your choice and obtain information about the important
components of its credit policy and the attributes that they take into consideration while deciding the credit wortheness
about its customers.
4. Describe the creation of Euro Money and Eurocurrency Markets? Discuss the factors contributing to the growth
of the Euromarkets.
5. ‘The Working Captal Module is divided into three additional parts beyond the investment information presented
in the Capital Investment (CI) module’. Discuss of objectives and operation sequential operation of the working capital
module. Discuss the objectives and operation of each these three parts.
Course Code : MS-42
Course Title : Working Capital & Financing Decisions
study center.
1. What is meant by a firm's capital structure? Explain the Modigilian - Miller (MM) theory and Traditional
approach to capital structure of a firm.
2. Explain the concept of project life cycle? How are the work breakdown structure and linear responsibility chart
prepared?
3. What is Project Risk? Briefly explain the techniques used for the measurement of project risk
4. Explain the various instruments through which corporates procure finance both for long term and short term.
Discuss the circumstances under which they are preferred. Give reasons for the same.

5. What is Corporate Restructuring? What factors motivate an enterprise to undertake restructuring exercis e?
Course Code : MS-43
Course Title : Management Control Systems
your study center.
1. Explain the concept of Strategy? Describe the different Models that help in formulating business unit strategies.
2. Explain the ARM’s length principle and discuss its application.
3. Discuss in detail the three organisational Incentives systems viz the Scanlon plan, the Kaiser-United Steel
Workers plan and profit sharing and explain their applicability.
4. Select any Bank/ Insurance company of your choice and discuss the management control system, that is
prevalent, in that Institution.
5. Study the ‘Christian Medical College and Hospital, Vellore’ case and answer the questions given at the end of
the case.
Course Code : MS-423
Course Title : Marketing of Financial Services
study center.
1. How does a stimulus response theory work in marketing? Explain and discuss in detail the marketing
applications of Marshallian model and Pavlovian model.
2. What are the characteristics of product mix? Explain the important stages in the life - span of a product and
discuss as to how it helps in the marketing of banking products.
3. Discuss the activities associated with the management of Issue of Securities and the role played by Lead
Manager in managing the Pre-Issue and Post-Issue activities.

4. Explain the risks associated with Pension Funds. How can the performance of these funds be measured?
Discuss.
5. What is 'Internet Banking'? Explain the benefits of Internet Banking.
Course Title : International Banking Management
study center.
1. Discuss the role and functions of the following :
(a) World Trade Organization (WTO)
(b) Asian Development Bank (ADB)
2. Explain the significance of Capital Adequacy in the international banking regulatory framework. What are the
norms fixed by the Reserve Bank of India in this regard.
3. Discuss and distinguish between the following :
(a) Sovereign risk and Transfer risk
(b) Euro Notes and Euro-commercial Paper
4. What is Online-Banking? Explain the various problems of Online-Banking and the pre-requisites for its success.
5. What are the forces stimulating innovations in the Financial Services industry? Explain the Currency Swaps and
discuss their benefits and associated risks.
Course Title : Electronic Banking and IT in Banks

April, 2018 to the coordinator
of your study center.
1. What is a call centre? Discuss the different categories of call centre technologies that should be considered while
establishing a call centre.
2. Explain „Internet Banking‟. What are the different phases involved in developing Internet Banking in your
Bank? Discuss the advantages and disadvantages of Internet Banking?
3. “A successful Customer Relationship Management (CRM) solution deployment is based not only on obtaining
the right technology but also on its successful implementation”. Discuss.
4. Discuss the advantages and disadvantages of cosourcing and outsourcing. Explain the phases involved in the
process of successful outsourcing.
5. What is a smart card? Describe the types of smart cards and the advantages of using such cards.
Course Title : Risk Management in Banks
study center.
1. Describe various types of Risks faced by the Banks. Discuss the crucial determinants of how much risk a bank
can take.
2. Meet the Bank Manager of your choice and discuss with him the various risks for bank in providing Project
Finance. Also find out how these risks can be mitigated. Write a note on your meeting.
3. Discuss the features of Credit Derivatives and explain the various types of Credit Derivatives.
4. What is Market Risk and how is it different from other types of risk? Discuss different types of market risk
models.
5. What is Operational Risk? Explain the various approaches for computation of operational risk capital under
Basel Accord II.

Course Title : Ethics and Corporate Governance in Banks
your study center.
1. State the criteria for ethical evaluation. Explain in detail Cheating and Trust and Corruption and Bribery.
2. What is Citigroup’s response to Corporate Governance. Explain in detail cases and ceres review.
3. What are key challenges facing sustainable development. Also explain Sustainable Development Goals (SDGs).
4. Briefly explain the Corporate Social Responsibility in Financial Sector. Discuss with reference to CSR initiative
of any particular bank of your choice.
5. Discuss work values and values related to organizations. Explain how values develop.
6. Write short notes:-
(a) Financial Inclusion
(b) BASEL Committee Guidelines
(c) Global Trust Bank
Course Code : MS-51
Course Title : Operations Research
study center.
1. Solve graphically:
Minimize Z=6x1 + 14x2
Subject to
5x1 + 4x2 ≥ 60
3x1 + 7x2 ≤ 84

x1 + 2x2 ≥ 18
x1, x2 ≥ 0
2. Five employees of a company are to be assigned to five jobs, which can be done by any of them. The workers
get different wages per hour. These are: Rs 5 per hour for A, B, and C each, and Rs 3 per hour for D and E each. The
amount of time taken by each emp loyee to do a given job is given in the following table. Determine the assignment
pattern that (a) minimizes the total time taken, and (b) minimizes the total cost, of getting five units of work done.
Employee
Job A B C D E
1 7 9 3 3 2
2 6 1 6 6 5
3 3 4 9 10 7
4 1 5 2 2 4
5 6 6 9 4 2
3. What is the importance of integer programming models in supporting managerial decisions? Describe the
rationale behind Cutting Plane Method used for solving integer programming models.
4. A wholesaler supplies 30 stuffed dolls each day to various shops. Dolls are purchased from the manufacturer in
lots of 120 each at Rs. 1200 per lot. Every order incurs a handling charge of Rs 60 plus a freight charge of Rs 250 per lot.
Multiple and fractional lots can also be ordered, and all orders are met the next day. The incremental cost is Rs 0.60 per
year to store a doll in inventory. The wholesaler finances inventory investments by paying its holding company 2%
monthly for borrowed funds.
How many dolls should be ordered at a time in order to minimize the total annual inventory cost? Assume that there are 250
week-days in a year. How frequently should he order?
5. What is simulation? Describe the simulation process. State the major two reasons for using simulation to solve a
problem. What are the advantages and limitations of simulation?
Course Code : MS-52
Course Title : Project Management
study center.
1. What are the phases of a project development cycle? Give the salient tasks under each phase. What are the
outlines of opportunity studies in project management? How do there impact upon project feasibility studies?

2. “Doubled Project Report (DPR) forms the foundation on which the entire superstructure of the project is built –
if it is weak, project cannot weather the turbulent times ahead.” Bring out the do‟s and don‟ts of a good DPR.
3. “Meticulous Management of activities on the critical path is crucial to completing projects on time.” How can
we „beat‟ the critical path and improve our on-time performance?
4. A good tem-work speed up project implementation justify. Developing self directed project teams is the key to
improving effectiveness in project management. Elucidate.
5. Explain the importance of „project review‟ in the context of control of a project. How are cybernetics concepts
applied to project management?
Course Code : MS-53
Course Title : Production / Operations Management
study center.
1. Over the years many variations on classical Delphi have been forwarded. Discuss these variants.
2. Capacity will be modified in response to demand. Demand will be modified in response to capacity. Which of
these two statement is correct? Why?
3. (a) What is Line-Balancing of assembly operations? Illustrate with examples.
(b) What approach would you suggest for increasing throughput rate of assembly lines and why?
4. Inventory of materials provides operational flexibility. But, many flexible operational systems need little
inventory. Explain this seeming contradiction.
5. Discuss preventive maintenance. In what ways is preventive maintenance absolutely necessary in JIT/ kanban/
pull manufacturing as opposed to push manufacturing.
(a) Quality and profitability relationship.
(b) Stopwatch Time Study method.
(c) The KANBAN System
(d) Manufacturing Resource Planning (MRP II)
(e) Classification of manufacturing technology.

Course Code : MS-54
Course Title : Management of Information Systems
your study center.
1. How the functional areas can be separated from MIS point of view. List down major subsystems and the typical
generated within the functional area in your organization.
2. How much importance should be accorded to implementation phase as part of the total MIS development
activity? Explain. Briefly discuss the various implementation strategies. Under what circumstances are they suitable?
3. What are expert systems and how do they help in decision-making? Can you give examples to illustrate the
same? What kinds of decisions can be appropriately programmed on expert systems? Give examples.
4. Outline the basic sequence of steps to acquiring a DMBS. What steps are the mists important? Why should an
organization be careful about placing over reliance on “benchmark” tests in selecting a DBMS?
5. Differentiate among Trojans, Worms and Viruses. Give one example for each. “Computer virus is a major threat
to computer security”. Justify the statement.
Course Code : MS-61
Course Title : Consumer Behaviour
your study center.
1. What do you understand by the term ‘consumer behaviour’? Explain the scope of consumer behavior giving
suitable examples.
2. With the help of examples discuss the characteristics that distinguish organizational buying from individual
buying.
3. Explain the concept of learning and discuss its marketing implications.

4. What is a reference group? Name two reference groups that are important to you. In what ways do they
influence you in your purchasing behaviour?
5. Explain the concept of culture and subculture. Discuss the relevance of subcultural segmentation in case of the
following products:
(a) Ready to eat food products
(b) Apparels
6. As a marketer of consumer durables like refrigerators, washing machines etc., what strategies would you adopt
for responding to post purchase feelings of your consumers? Discuss.
Course Code : MS-62
Course Title : Sales Management
study center.
1. (a) Discuss the role and responsibilities of a Sales Manager, associated with a fast moveing consumer goods
firm with pan India operations.
(b) Why is Personal Selling method is still very much in vogue in the current market environment. Elaborate with suitable
examples. Briefly discuss the various situations conductive for Personal selling other than the list mentioned in the study/ course
material.
2. (a) Discuss the AIDAS theory of selling by taking a suitable example of your choice. What are its merits and
drawbacks of this theory.
(b) What are Selling skills. List out and explain the various types of skills. How does these skills help a sales man in effectively
discharging the responsibilities assigned to him.
3. (a) As a Sales Manager of a Publishing House what methods would you adopt in identifying training needs for
the sales force. Discuss briefly the various steps in training process.
(b) What are the basic components of a compensation package? Why and how the compensation package differ between the
companies selling similar and different types of products?
4. (a) Discuss the importance of Sales planning function in the following
(i) Single Product firmtargeting North India Market.
(ii) Multi Product firm targeting all India Market.
What is territory Planning? What are the steps involved in territory Planning and its importance in achieving the sales objec tives.
Discuss.
(b) Discuss the meaning and importance of Sales Budgeting. What are the different methods of Sales Budgeting that are generally
adopted by a firm.

Course Code : MS-63
Course Title : Product Management
study center.
1. What is a product? Taking the example of T.V., explain the anatomy of the product i.e. the core benefits,
tangible specifications, and augmented features.
2. Briefly explain the concept of Product Life Cycle (PLC). Do all the products follow the bell shaped curve of
PLC? Discuss giving suitable examples.
3. What are the objectives of test marketing? How would you go about test marketing a new chocolate? Discuss.
4. Explain the stages involved in new product development process, giving suitable examples.
5. Indian toothpaste market is witnessing a lot of changes, with many FMCG companies, Indian as well as MNCs,
launching ‘herbal’ toothpastes. This segment is growing fast and every player wants to corner a significant share of it.
You are a product manager-incharge of toothpaste category-in a FMCG company which also intends to enter ‘herbal
toothpaste’ segment.
(a) How can you use ‘Attribute Analysis’ to generate new product ideas for the proposed herbal toothpaste? Discuss.
(b) Suggest alternative basis for positioning of the new product.
(c) Discuss the functions that packaging can perform in marketing of toothpaste.
(d) Suggest a brand name for the new product to be introduced by the company, giving reasons why your choice is a good one.
Course Code : MS-64
Course Title : International Marketing

your study center.
1. Describe the differences between ethnocentric, polycentric, regiocentric and geocentric orientations. How do
these orientations affect international marketing practices? Explain with the help of examples.
2. Discuss the significance of letter of credit in international marketing. Explain the operations of a letter of credit.
3. Explain the scope of international marketing research. What are the advantages and limitations of online
surveys?
4. How does culture influence international marketing decisions? Explain with the help of suitable examples.
5. You are the marketing executive in a food processing company producing and marketing fruit juices and frozen
vegetables in India. The company is exploring the possibilities of entering international markets. The management has
asked you to prepare a preliminary report covering the following five aspects:
(a) Advantages and challenges for the company in entering the international markets;
(b) Different modes of entering international markets and potential difficulties involved with each option;
(c) Whether making exercises for product adaptation for different markets is worth it;
(d) Physical distribution implications and
(e) Support the company can receive from the institutional framework for export available in India.
Course Code : MS-65
Course Title : Marketing of Services
your study center.
1. What are the implications of the services marketing triangle? Explain giving suitable examples.
2. What are the differences between ‘search’, ‘experience’ and ‘credence’ qualities? Explain with the help of
examples.
3. Explain the importance of physical evidence for the following:
(a) A restaurant
(b) An insurance company.
4. As a customer relationship manager of a luxury resort, you have a received a mail from a guest who stayed with
his family at your resort last week. He has complained that the quality of food served was not satisfactory. Also, he has

criticized the staff members that they did not listen to his complaint properly. What steps would you take in response to
this letter? Discuss.
5. Explain the role of non-monetary costs in pricing of services by taking the example of a service of your choice.
6. Identify and explain the product support services which a washing machine marketer can offer for gaining
competitive advantage.
Course Code : MS-91
Course Title : Advanced Strategic Management
your study center.
1. Explain the role of Strategists in Corporate Management. Discuss with reference to any company of your
choice.
2. Discuss how good Corporate Governance as a systemof governance is essential from all points of view. Explain
with reference to Corporate Governance at TISCO.
3. Briefly describe the main modes of entering a foreign market.
4. What are Web-based Business Models? Explain the impact of E-Business on organizations.
5. How do we relate strategic philanthropy and economic motivations? Discuss.
6. How do Lupin Human Welfare and Research Foundation built up long term supply arrangements and
manufacturing capacity?
Course Code : MS-92
Course Title : Management of Public Enterprises

your study center.
1. How is Ownership and Management decided for Public Sector Enterprises? Why is co-ordination and control an
important aspect of Public Enterprises? Explain.
2. Describe the three phases of development of Public Sector Enterprises in India. Explain in detail the reasons for
disinvestment of Public Sector Undertakings (PSUs) with reference to any particular PSU of your choice.
3. What are the distinct modes and services of India’s transport system. Explain the role of Ministry of Road
Transport and Highways in the development of Road Transport and Highways.
4. “Wage Policy is part of Compensation Management.” Trace the evolution of Wage Policy in India from
Payment of Wages Act 1936 to Pay Commissions keeping in mind the institutions related to compensation for private
sector and public sector.
5. What are the oldest and the traditional form of Public Enterprises and how does the government undertake and
performvarious economic and social strategic functions? Cite examples fromany two of the PSUs.
(a) Hindustan Aeronautics Limited (HAL)
(b) Bharat Earth Movers Limited (BEML)
(c) Bharat Electronics Limited (BEL)
Course Code : MS-93
Course Title : Management of New and Small Enterprises
April, 2018 to the
coordinator of your study center.
1. Define Competence. What are the various components of entrepreneurial competencies? Explain any particular
entrepreneurial competency which is most important for an entrepreneur.
2. Differentiate between Marketing and Selling? Explain the need for market assessment. Why is selling more
important than marketing explain with reference to air travel?
3. What are the general financing schemes of the banks with respect to MSME? Briefly explain the financing
programmes of SIDBI.
4. How do you explain productivity? Substantiate work measurement and work measurement techniques.
5. Explain Production Schedule as an evaluation and control tool.
6. Write short notes on any two of the following:-

(a) SEBI
(b) Manpower
(c) Partnership
Course Code : MS-95
Course Title : Research Methodologies for Managerial Decisions
your study center.
1. How would you distinguish between a management decision problem and a management research problem? Do
all decision problems require research? Explain and illustrate with examples.
2. ‘Majority of the researches make use of primary sources of data and secondary data sources do not really
contribute to a scientific enquiry.’ Do you agree/ disagree with this statement. Explain.
3. Explain an itemized rating scale. What are the various issues involved in constructing an itemized rating scale?
4. A researcher conducts a survey to find out whether the inhabitants of a metro town are in favour of capital
punishment (F) or against it (A). The sequence of responses to the question asked is given below. Use the run test at α =
0.05 to test whether the responses are random.
F F A F F F A A A A A F F A
A A F F A A A A A A F F A A
A A A A F F F A A A F A F F
F F A A A A F F F A A A F F
5. Explain the following concepts.
(a) Null and alternative hypothesis
(b) One and two-tailed test
(c) Type I and type II error
(d) Level of significance
(e) Power of test

Course Code : MFP-1
Course Title : Equity Markets
Assignment Code : MFP-1/TMA/SEM-I/2018
study center.
1. Take any Stock Exchange of your choice and discuss the services offered by it.
2. What do you understand by the term Green Shoe option? Explain the concept of Market Maker and the SEBI
guidelines of Market Making.
3. Discuss the methods of grievance Redressal followed by the Stock Exchange while handling investor grievances
against – listed companies, misleading advertisements, payment of interest on debentures, non-payment of dividends and
trading members.
4. What are the popular Charting Techniques? Discuss the charting tools & techniques and analyse the methods to
apply in real-time environment.
5. Taking a suitable example explain the Capital Asset Pricing Model and Arbitrage pricing theory.
IGNOU MFP-1 SOLVED ASSIGNMENT JANUARY-JUNE 2018
Course Code : MFP-2
Course Title : Equity Derivatives
center.
1. (a)What do you mean by 'Derivative Markets'? Why are they needed? Discuss the different segments of
Derivative Market. Discuss the criteria for scrip selection for Derivative Segment.
(b)What is 'Quarter Sigma'? Discuss the procedure adopted for calculating the Quarter Sigma order size.
2. Explain the different indicators of futures market. Discuss the significance of volume and open interest in
understanding the dynamics of the future markets. Discuss the various strategies used for risk management in Futures
trading.

3. What are the important dates that need to be taken care off while adjusting the stock prices when dividend is
paid out? Explain the adjustment of derivative contract when company announces dividends.
4. Explain the different strategies that are applied for using hedging options.
5. What is Value at Risk? Explain the different kinds of margins on Futures positions that are required to be paid
by the clients to the Exchange.
Course Code : MFP-3
Course Title : Commodity Markets
center.
1. What do you mean by ‘Commodity Market Ecosystem’? How do different components of the commodity
market ecosysteminteract? Discuss the basic characteristics that entitle a commodity for Future Trading.
2. Discuss the role and significance of Commodity Futures Trading Commission (CFTC) of USA. What are the
major operating divisions of this Commission?
3. Meet a Broker who deals in the commodities trading. Discuss the delivery and settlement procedure for trades in
the commodity markets. Write a detailed note on your discussions.
4. What are ‘Warehouse Receipts’? Explain the advantages of dematerialised warehouse receipts over the physical
ones. Discuss the procedure adopted for dematerialization and rematerialization of warehouse receipts.
5. Describe the methodology usually used for investments in commodity derivative markets and explain why are
commodities an effective asset class for diversification of portfolio risk.

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