Devyani Jain has worked on several UX research projects for companies like Samsung, Dr. Reddy's Laboratories, and Intel Innovation Labs. Her responsibilities have included developing recruitment strategies, conducting interviews and surveys, analyzing usage data, creating user personas, mapping customer journeys, and developing design recommendations based on research findings. She has experience researching a wide range of topics including mobile apps, cameras, medical devices, pet technology, and wearable devices.
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UX Research Projects for Top Tech Companies
1. Devyani Jain
UX Researcher | Research Projects
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Creatalog
Understanding the User and Testing the App
Duration: 3 months (project duration 6months)
Recruitment strategy, User Interviews, Personas, Usability Testing, Survey
Key Responsibilities:
• Recruitment strategy for the participants based on understanding of the
product and the market by the CEO
• Detailed interview guide
• Conducted detailed semi structured in-house and in-context interviews with
15-20 users.
• Conducted a detailed survey with 100 people and analysed the results
• Developed detailed User Personas for Creatalog considering all the target
users
• Developed detailed strategy and guides for market validation studies
including usability study plan
My Galaxy: Samsung R&D
Product usage study
Duration: 2 months
Recruitment strategy, Remote user Interviews, Personas, Usage patterns and
insights, Affinity Mapping
Key responsibilities:
• Recruitment strategy for identifying My Galaxy users.
• Detailed interview guide
• Remote semi-structured user Interviews with 60 people and detailed
interviews with 20 people.
• Detailed user personas for My Galaxy mobile app
• Detailed analysis of usage patterns of the app with a detailed deck of insights
2. Bixby: Samsung R&D
Market acceptance study
Duration: 1.5 months
Focus Group Studies, Report making based on a provided template
Key responsibilities:
• Conducted 6 focus group sessions consisting of 6-7 participants each
• There were guidelines provided by the company for the study. This same
study has been conducted in other countries and had to be conducted in the
same manner in India.
• Detailed qualitative analysis of the data collected and report making
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S7 Camera: Samsung R&D
Understanding the premium smart phone camera
Duration: 3 months
Heuristic analysis, Benchmark study, User Interviews , Customer Journey mapping,
Information Architecture analysis, Quantitative Research
Key responsibilities:
• Studied the features, interfaces and information architectures of the cameras
of flagship smartphones in the premium sector
• Detailed interview guide
• Semi- structured user interviews on how they use the camera after recruiting
participants based on Samsung personas
• Analysed the existing Samsung S7 camera based ux heuristics
• Customer journey mapping of various Samsung personas to the S7 camera
usage
• Quantitative study by analysing GSIM data of the features. Taken help from a
data engineer for working on excel sheets of data.
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3. Dynamic in-focus list view: Samsung R&D
Understanding how people use native list views
Duration: 2 weeks
Short semi-structured interviews, Report making, Design directions
Key responsibilities:
• Conducted short semi-structured interviews with different users based on
Samsung personas. Made an interview guide
• Made a detailed report of insights from the data collected from the interviews
and design directions derived from them
Global trends research and forecasting: Samsung R&D
Duration: 1 month
Secondary research on global and indian trends in 2016, Trendforecast presentation
by Turian Labs
Key responsibilities:
• Extensive online secondary research on indian and global trends
• Trend forecast presentation to the entire NxT design team
Concept Validation Study for Medical Adherence IoT Prototype: Dr.
Reddys’s Laboratories
Duration: 3 months
Recruitment strategy, Recruitment criteria and screener, Contextual Inquiry,
Secondary research of competitive products
Key responsibilities:
• Planned the entire recruitment strategy with the Studio Lead based on Phase
1 exploratory research of the project. Prepared the recruitment guide and
screener. Worked closely with the marketing agency for scheduling interviews
• Detailed interview guide
4. • Conducted contextual inquiry with 15 users with a concept product prototype.
Various methodologies used like observation on the use of product
prototype, asking on the spot questions based on their understading of the
product prototype and asking pre-decided questions from the interview
guide.
• Data download with the team
• Strategy for concept Validation data analysis: different frameworks and
methodologies like critical discussions and Affinity Mapping
How do we design for dogs?: Intel Innovation Labs
Understanding the problems and latent needs of pet parents and the existing pet
product landscape
Duration: 6 months
Recruitment strategy, User interviews, Survey, Competition Analysis, HCI Literature
review, Bubble Chart, Wearable product timeline, Dog training workshop,
Secondary research
Key responsibilities:
• Secondary research on wearable tech products. Analysis to make product
trends and timeline. Also a bubble chart comparing wearable tech products
for humans vs animals.
• Canine training certification course for hands-on-experience under one of the
best dog trainers: Ms. Shirin Merchant
• Detailed interview guide and semi-structured interviews with 14 people.
• Survey with 35 people and analysis of results
• Detailed HCI litreature review from almost 40 research papers.
• Mapping the entire landscape for pet tech products and their relevance.
Extensively studied online reviews of the products.
• Mapping relevant opportunity areas based on the research insights which
would be strategically benefit Intel Labs
• Developing Innovative Concepts in the domain of Internet of Things
Meemo: Social Body Lab, OCAD University
Understanding Wearability for self-talking
Duration: 1 month (project duration 2 months)
5. Interview Guide, Semi-structured Interview, Literature Study, Usability testing,
Design Directions
Key Responsibilities:
• Semi-structured interviews with 12 people
• Secondary research on similar products
• HCI Literature review from published research papers
• Design directions for the project
• Usability testing of the hardware product