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Devyani Jain
UX Researcher | Research Projects
___________________________________________________________________________
Creatalog
Understanding the User and Testing the App
Duration: 3 months (project duration 6months)
Recruitment strategy, User Interviews, Personas, Usability Testing, Survey
Key Responsibilities:
• Recruitment strategy for the participants based on understanding of the
product and the market by the CEO
• Detailed interview guide
• Conducted detailed semi structured in-house and in-context interviews with
15-20 users.
• Conducted a detailed survey with 100 people and analysed the results
• Developed detailed User Personas for Creatalog considering all the target
users
• Developed detailed strategy and guides for market validation studies
including usability study plan
My Galaxy: Samsung R&D
Product usage study
Duration: 2 months
Recruitment strategy, Remote user Interviews, Personas, Usage patterns and
insights, Affinity Mapping
Key responsibilities:
• Recruitment strategy for identifying My Galaxy users.
• Detailed interview guide
• Remote semi-structured user Interviews with 60 people and detailed
interviews with 20 people.
• Detailed user personas for My Galaxy mobile app
• Detailed analysis of usage patterns of the app with a detailed deck of insights
Bixby: Samsung R&D
Market acceptance study
Duration: 1.5 months
Focus Group Studies, Report making based on a provided template
Key responsibilities:
• Conducted 6 focus group sessions consisting of 6-7 participants each
• There were guidelines provided by the company for the study. This same
study has been conducted in other countries and had to be conducted in the
same manner in India.
• Detailed qualitative analysis of the data collected and report making
_____________________________________________________________________________
S7 Camera: Samsung R&D
Understanding the premium smart phone camera
Duration: 3 months
Heuristic analysis, Benchmark study, User Interviews , Customer Journey mapping,
Information Architecture analysis, Quantitative Research
Key responsibilities:
• Studied the features, interfaces and information architectures of the cameras
of flagship smartphones in the premium sector
• Detailed interview guide
• Semi- structured user interviews on how they use the camera after recruiting
participants based on Samsung personas
• Analysed the existing Samsung S7 camera based ux heuristics
• Customer journey mapping of various Samsung personas to the S7 camera
usage
• Quantitative study by analysing GSIM data of the features. Taken help from a
data engineer for working on excel sheets of data.
_______________________________________________________________________
Dynamic in-focus list view: Samsung R&D
Understanding how people use native list views
Duration: 2 weeks
Short semi-structured interviews, Report making, Design directions
Key responsibilities:
• Conducted short semi-structured interviews with different users based on
Samsung personas. Made an interview guide
• Made a detailed report of insights from the data collected from the interviews
and design directions derived from them
Global trends research and forecasting: Samsung R&D
Duration: 1 month
Secondary research on global and indian trends in 2016, Trendforecast presentation
by Turian Labs
Key responsibilities:
• Extensive online secondary research on indian and global trends
• Trend forecast presentation to the entire NxT design team
Concept Validation Study for Medical Adherence IoT Prototype: Dr.
Reddys’s Laboratories
Duration: 3 months
Recruitment strategy, Recruitment criteria and screener, Contextual Inquiry,
Secondary research of competitive products
Key responsibilities:
• Planned the entire recruitment strategy with the Studio Lead based on Phase
1 exploratory research of the project. Prepared the recruitment guide and
screener. Worked closely with the marketing agency for scheduling interviews
• Detailed interview guide
• Conducted contextual inquiry with 15 users with a concept product prototype.
Various methodologies used like observation on the use of product
prototype, asking on the spot questions based on their understading of the
product prototype and asking pre-decided questions from the interview
guide.
• Data download with the team
• Strategy for concept Validation data analysis: different frameworks and
methodologies like critical discussions and Affinity Mapping
How do we design for dogs?: Intel Innovation Labs
Understanding the problems and latent needs of pet parents and the existing pet
product landscape
Duration: 6 months
Recruitment strategy, User interviews, Survey, Competition Analysis, HCI Literature
review, Bubble Chart, Wearable product timeline, Dog training workshop,
Secondary research
Key responsibilities:
• Secondary research on wearable tech products. Analysis to make product
trends and timeline. Also a bubble chart comparing wearable tech products
for humans vs animals.
• Canine training certification course for hands-on-experience under one of the
best dog trainers: Ms. Shirin Merchant
• Detailed interview guide and semi-structured interviews with 14 people.
• Survey with 35 people and analysis of results
• Detailed HCI litreature review from almost 40 research papers.
• Mapping the entire landscape for pet tech products and their relevance.
Extensively studied online reviews of the products.
• Mapping relevant opportunity areas based on the research insights which
would be strategically benefit Intel Labs
• Developing Innovative Concepts in the domain of Internet of Things
Meemo: Social Body Lab, OCAD University
Understanding Wearability for self-talking
Duration: 1 month (project duration 2 months)
Interview Guide, Semi-structured Interview, Literature Study, Usability testing,
Design Directions
Key Responsibilities:
• Semi-structured interviews with 12 people
• Secondary research on similar products
• HCI Literature review from published research papers
• Design directions for the project
• Usability testing of the hardware product

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UX Research Projects for Top Tech Companies

  • 1. Devyani Jain UX Researcher | Research Projects ___________________________________________________________________________ Creatalog Understanding the User and Testing the App Duration: 3 months (project duration 6months) Recruitment strategy, User Interviews, Personas, Usability Testing, Survey Key Responsibilities: • Recruitment strategy for the participants based on understanding of the product and the market by the CEO • Detailed interview guide • Conducted detailed semi structured in-house and in-context interviews with 15-20 users. • Conducted a detailed survey with 100 people and analysed the results • Developed detailed User Personas for Creatalog considering all the target users • Developed detailed strategy and guides for market validation studies including usability study plan My Galaxy: Samsung R&D Product usage study Duration: 2 months Recruitment strategy, Remote user Interviews, Personas, Usage patterns and insights, Affinity Mapping Key responsibilities: • Recruitment strategy for identifying My Galaxy users. • Detailed interview guide • Remote semi-structured user Interviews with 60 people and detailed interviews with 20 people. • Detailed user personas for My Galaxy mobile app • Detailed analysis of usage patterns of the app with a detailed deck of insights
  • 2. Bixby: Samsung R&D Market acceptance study Duration: 1.5 months Focus Group Studies, Report making based on a provided template Key responsibilities: • Conducted 6 focus group sessions consisting of 6-7 participants each • There were guidelines provided by the company for the study. This same study has been conducted in other countries and had to be conducted in the same manner in India. • Detailed qualitative analysis of the data collected and report making _____________________________________________________________________________ S7 Camera: Samsung R&D Understanding the premium smart phone camera Duration: 3 months Heuristic analysis, Benchmark study, User Interviews , Customer Journey mapping, Information Architecture analysis, Quantitative Research Key responsibilities: • Studied the features, interfaces and information architectures of the cameras of flagship smartphones in the premium sector • Detailed interview guide • Semi- structured user interviews on how they use the camera after recruiting participants based on Samsung personas • Analysed the existing Samsung S7 camera based ux heuristics • Customer journey mapping of various Samsung personas to the S7 camera usage • Quantitative study by analysing GSIM data of the features. Taken help from a data engineer for working on excel sheets of data. _______________________________________________________________________
  • 3. Dynamic in-focus list view: Samsung R&D Understanding how people use native list views Duration: 2 weeks Short semi-structured interviews, Report making, Design directions Key responsibilities: • Conducted short semi-structured interviews with different users based on Samsung personas. Made an interview guide • Made a detailed report of insights from the data collected from the interviews and design directions derived from them Global trends research and forecasting: Samsung R&D Duration: 1 month Secondary research on global and indian trends in 2016, Trendforecast presentation by Turian Labs Key responsibilities: • Extensive online secondary research on indian and global trends • Trend forecast presentation to the entire NxT design team Concept Validation Study for Medical Adherence IoT Prototype: Dr. Reddys’s Laboratories Duration: 3 months Recruitment strategy, Recruitment criteria and screener, Contextual Inquiry, Secondary research of competitive products Key responsibilities: • Planned the entire recruitment strategy with the Studio Lead based on Phase 1 exploratory research of the project. Prepared the recruitment guide and screener. Worked closely with the marketing agency for scheduling interviews • Detailed interview guide
  • 4. • Conducted contextual inquiry with 15 users with a concept product prototype. Various methodologies used like observation on the use of product prototype, asking on the spot questions based on their understading of the product prototype and asking pre-decided questions from the interview guide. • Data download with the team • Strategy for concept Validation data analysis: different frameworks and methodologies like critical discussions and Affinity Mapping How do we design for dogs?: Intel Innovation Labs Understanding the problems and latent needs of pet parents and the existing pet product landscape Duration: 6 months Recruitment strategy, User interviews, Survey, Competition Analysis, HCI Literature review, Bubble Chart, Wearable product timeline, Dog training workshop, Secondary research Key responsibilities: • Secondary research on wearable tech products. Analysis to make product trends and timeline. Also a bubble chart comparing wearable tech products for humans vs animals. • Canine training certification course for hands-on-experience under one of the best dog trainers: Ms. Shirin Merchant • Detailed interview guide and semi-structured interviews with 14 people. • Survey with 35 people and analysis of results • Detailed HCI litreature review from almost 40 research papers. • Mapping the entire landscape for pet tech products and their relevance. Extensively studied online reviews of the products. • Mapping relevant opportunity areas based on the research insights which would be strategically benefit Intel Labs • Developing Innovative Concepts in the domain of Internet of Things Meemo: Social Body Lab, OCAD University Understanding Wearability for self-talking Duration: 1 month (project duration 2 months)
  • 5. Interview Guide, Semi-structured Interview, Literature Study, Usability testing, Design Directions Key Responsibilities: • Semi-structured interviews with 12 people • Secondary research on similar products • HCI Literature review from published research papers • Design directions for the project • Usability testing of the hardware product