An analytics professional with over six years of experience in Data and Predictive Analytics modeling across various industry verticals, including banking, retail, FMCG and telecommunications clients.

1. Bijendra Singh Chauhan
: (+91) 9808601432| : bij0187@gmail.com| Address: G-110, Rail Vihar, Sec-15, Gurgaon
Summary
An analytics professional with over six years of experience in Data and Predictive Analytics modeling across
various industry verticals, including banking, retail, FMCG and telecommunications clients.
• Worked on projects involving development of strategies for customer retention,
product cross-sell and up-sell.
• Experience in end-to-end project management and team handling.
• Extensive expertise in advanced analytical techniques such as regression (linear,
logistic), cluster analysis (K-means, two step) decision trees such as CART, CHAID
• etc.
• Deep understanding and working knowledge of various statistical software packages
like SAS (Base and Stat), SPSS.
Professional Experience
Aug-2014 to Dec 2016
Data eLabs
www.dataelabs.com
Sr. Research Analyst |Strategy & Analytics
• Worked as project leader on a range of projects involving customer segmentation, risk
scoring, customer satisfaction analysis, and resource optimization
• Responsibilities include defining project scope, timelines and methodology; end-to-
end client interaction, and overall project management
• Project execution role includes data validation, sampling, data restructuring
&transformations, identifying appropriate prediction models, and performance tracking post
implementation
Select Engagements:
• Developed analytical models for India's largest cellular service provider Bharti
Airtel:
Churn Prediction & Customer Profiling: Objective of the study was to predict probability of
churn two week in advance for high value segment customers and reach out to them with
appropriate campaigning.
Data Service Cross-Sell: Project objective was to improve sale of data services through
effective cross-sell campaign for existing voice users.

2. Pre-paid to Post-paid Migration: Objective of the study was to increase campaign ROI
through identification of customers who are likely to migrate from pre-paid connection to post-
paid.
Integrated customer segmentation: Dividing the prepaid customer base into groups of
individuals similar in specific ways in order to customize marketing campaigns.
• Growth Potential analysis for a FMCG company:
Modeling and optimization tools: Created sophisticated modeling and optimization tools to
provide analytical support to a leading global FMCG client.
Evaluation of SCM activities: Developed tools to analyze SCM activities such as supply
chain tracking, supplier performance evaluation, cost to serve analysis and cost optimization.
• Developed predictive model for a lending institution:
Credit Risk (PD, LGD) Model: Objective of this study was to estimate probability of
default (PD) and to estimate Loss given default (LGD) for a lending institution.
March-2013 to Aug-2014
Data eLabs
www.dataelabs.com
Research Analyst
• Worked as high end analytical research team member on multiple primary research
studies, customer satisfaction analysis, and benchmarking studies.
• Worked with the team of collection agents to gathered primary information as per the
project requirements.
• Performed ad hoc analysis of projects, collected and evaluated data.
Workshops
• Lean Management, Decision Making Techniques for Strategic Managers.
• Six Hats Thinking Techniques (Edward De bono), Possibility Thinking.
• Global Cross-Culture Sensitization, Life Skills, Corporate Etiquette, Team Dynamics
and interplay.
May-2010 to March-2013
Lotus Institute of Management, Bareilly www.lim.edu.in
Research Associate
• Planned, organized and conducted research in various management domain for use in
own work or in project of sponsoring organization
• Conducted research, utilizing institution library and collection and other source of
information to collect, record, analyze and evaluate facts.
• Provided ready access to all experimental data for the research faculty.
• Supervised under graduate students working on the research project.

3. • Summarized project results and prepared detailed reports for publication in technical
journals, for presentation to agency requesting project or for use in further applied or theoretical
research activities.
Workshop
• Management Development Program (MDP) on SPSS at Bharti Vidyapeeth, Delhi.
Education
2010-2012 Master of Commerce (M.Com) – MJP Rohilkhand University, Bareilly.
2007-2009 Post Graduate Diploma in Management (PGDM) – Lotus Institute of Management
2003-2006 Bachelor in Science (B.Sc.) – Bareilly College, Bareilly
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