2. Listening is a Process Obstacles to Mindful Listening* Forms of Nonlistening* Adapting to Communication Goals Minimal encouragers* Guidelines for Effective Listening Key Concepts Overview
3. What did you learn from Deborah Tannen? And a little mindful listening. . . A few things first. . .
4. Q: Draw a “model” of the listening process. Is this model linear, interactive, or transactional? Can we add/apply any course concepts to the model? Listening as a Process
5. External Obstacles in the Communication Situation Internal Obstacles in the Communicators External/Internal Obstacles
7. For Pleasure To Gain and Evaluate Information To Support Others Q: What are the different attitudes and skills required for each type of Listening? Listening Goals