1. TUTORING SESSION SET-
UP
Online Learning Academy

2. Agenda
 Initiating tutoring sessions
 Greeting Students
 Moving Students to Private Rooms
 Checking Audio
 Blackboard Collaborate Tools
 Collecting and Recording Data
 Session set-up checklist

3. Greeting Students
1. Greet all students in chat box promptly and politely.
 Don’t wait to see if someone else greets the student. Be
proactive!
1. Keep it friendly and professional.
 Hi “name of student”
 Welcome “name of student”
 Aloha “name of student”
1. Wait for student to reply back.
 This is so that you know they are at
the computer and paying attention
to the chat.

4. Greeting Students
4. Ask the student how you can help them in either math
or science.
 How can we help you today? Math or science?
 Do you need help in math or science?
 If several students are entering the tutoring room at the same
time, make sure you are clear about who you are talking to.
Ex. @Kelli - Can we help you with math or science today?

5. Moving Students to Private Rooms
1. Let the student know you will be moving them to a
private tutoring room to help them with their questions.
 It is important for first-time users to know what you are doing.
 Please wait a minute while I transfer you to a private tutoring
room to answer your questions.
 I will transfer you to a private tutoring room to work on your
questions with you. Hold on a minute. Ok. I am going to transfer
you to a private tutoring room so I can help you with your
questions.
DON’T EVER JUST LEAVE A STUDENT IN A ROOM WITH
NO INSTRUCTIONS OR COMMUNICATION.
If you need to leave and come back, let them know
that you will be right back.

6. Moving Students to Private Rooms
2. Create a private tutoring room using the following
steps.
a. Tools
b. Breakout Rooms
c. Select “Create Breakout Rooms”
d. Under “Name of rooms” type the student’s first name and
subject
i. When we are busy, it might be helpful to write in parentheses the
topic or subject the student is working on. Ex. Sam (chemistry) or
Kiana (calc)
e. Under “Number of rooms” type 1
f. Click on “Do not move participants”
g. Click Create

7. Checking Audio
1. Check with the student to see if their audio is working.
a. Let’s check to see if your audio is working. I am going to use
my mic. Please let me know if you can hear me.
b. Do you have speakers and a mic? Let’s check to see if you can
hear me when I use my mic.
c. Do you have speakers and a mic? Can you hear me when I talk
in the mic?

8. Checking Audio
*If the student has problems
hearing you, direct them to
use the “audio setup” wizard
under Tools, Audio. If their
audio doesn’t work, just
proceed using the tools
available to them (i.e., chat
and whiteboard).

9. Blackboard Collaborate Tools
1. Ask the student if they have been in the tutoring room
before. If not, please review how to use the different
Bb tools to use when asking their questions (i.e., chat
box, toolbar, audio and whiteboard).
a. Make sure to ask students if they understand how to use the
tools before proceeding with anything else.
b. Use the OLA Bb Tools slide (next) while going over the tools,
so that students have a visual, too. This slide should be pre-
loaded into the tutoring room.

10. Blackboard Collaborate Tools

11. Collecting and Recording Data
1. Ask the student for their information. This is extremely
important!!
a. Can I get some information from you? What is your first and
last name, school, grade, class and teacher’s name? We use
this information for our records only.
b. Can you provide some information for me please? What is your
first and last name, school, grade, class and teacher’s name?
We use this information for our records only.
c. I need to get some information from you for our records. What
is your first and last name, school, grade, class and teacher’s
name?
2. Record in OLA database. Proceed with tutoring.

12. Session Set-up Checklist
 Greet all students in the chat box promptly and politely.
 Wait for student to reply back.
 Ask the student how you can help them in either math or
science.
 Let the student know that you will be moving them to a
private tutoring room.
 Check with the student to see if their audio is working.
 Ask the student if they have been in the tutoring room
before.
 Collect and record student data in the OLA database.
 Proceed with tutoring.