Novell Success Stories: Collaboration in Government


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Novell Collaboration benefits are to increase productivity, manage information growth, and leverage investments and skills on Linux.

The California Highway Patrol, Hudiksvall Municipality, Liconsa, Kent Police Authority, The Louisiana Department of Social Services, Texas General Land Office, DRV BW, and the Ministry of Social Development in Bahrain all use Novell Collaboration tools for their IT success.

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Novell Success Stories: Collaboration in Government

  1. 1. Novell End-User Computing ® Success Stories Collaboration / Government July, 2010
  2. 2. Novell Collaboration Benefits ® Impact Success Stories • Avoid unnecessary travel expenses – savings of $80K per year 5K employees • Improve efficiency of employee Increase interactions while centralizing corporate productivity knowledge • Enable real-time collaboration – more 11K PCs efficient and transparent project management 26K users • Optimize file storage costs and ensure Manage compliance with identity-driven 6K employees information provisioning and tiering tools growth • Improve decision making by keeping information in sync • Reduce software licensing costs and need Leverage for diverse IT skills – reduce up to 80% by investments consolidating NetWare servers FORTUNE 500 and skills on • Take advantage of open platforms – savings Linux 40K users of $800,000 by leveraging Xen virtualization on OES-Linux instead of VMware 2 © Novell, Inc. All rights reserved.
  3. 3. Customer Success Novell Collaboration ® We selected Novell [over Red Hat and Windows] because we've had a good experience with NetWare and Novell 150K users Open Enterprise Server is an excellent value. - May 2009 We needed to make the new university e-mail system more attractive than Google Mail. GroupWise offered an attractive ® interface and powerful functionality, with encrypted mailboxes for users. We selected Novell ahead of Microsoft for its 40K users openness and mixed source approach. - May 2010 Novell Open Enterprise Server works like a dream – even people with no Linux experience have picked it up rapidly. 7K employees Training has been surprisingly painless. - Jul 2009 We simply could not afford the increased software and hardware costs of a Microsoft [SharePoint] upgrade... Our 4K users Novell solutions paid for themselves immediately. - Jan 2010 By contrast with SharePoint, which required the service provider to carry out even routine administration tasks, the new solution [Novell Teaming] is considerably simpler and more 1K employees cost-effective for Centrotherm. - Apr 2010 3 © Novell, Inc. All rights reserved.
  4. 4. 2010 Novell Pulse Buzz 2010 Novell BrainShare attendees quotes “Novell Pulse makes “I like the collaborative editing--where real-time collaboration different people are working simultaneously more suitable for on documents from different places. That's corporate users” wild--totally different from anything we're - Fortune Magazine used to seeing” “It gives security to what is otherwise chaos. If you leverage information right, you win. If you don't leverage it right, you'll be “The premise is actually pretty cool. A out of business” user in Novell Pulse can work in real- time on a document simulta-neously with a user on Google Wave. From the “I think it's going to replace e-mail. It will Novell side, all security is managed and definitely be a very useful too” maintained by Novell.” - Rob Koplowitz, Forrester Research “As a user of SharePoint, I like the direction Novell Pulse is going in” 4 © Novell, Inc. All rights reserved.
  5. 5. Key Analyst Recognition Novell Collaboration ® Magic Quadrant for Social Software in the Workplace, Oct 2009 Leaders’ quadrant, Forrester Wave™: Collaboration Platforms, Q3 2009 “Novell Storage Manager and Dynamic Storage Technology are well positioned to address emerging challenges... The world must know about this technology”, IDC, Doc # 216013, Jan 2009 Novell GroupWise: 55-65% lower cost of ownership compared to other leading systems, Osterman Research, Apr 2009 5 © Novell, Inc. All rights reserved.
  6. 6. Press Presence Novell Collaboration ® No matter which way you slice it, the future of the enterprise is about collaboration. Because Novell leverages what Wave has to offer while simultaneously providing the features the enterprise really cares about, Pulse could be something to keep an eye on. - Mar 2010 Teaming looks to have all of the capabilities an enterprise environment would be looking for in an Enterprise 2.0 collaboration platform giving easy access to information. - Sep 2009 Novell File management suite: eWeek product to watch, Feb 18, 2010 Groupwise 8: eWeek product to watch, Jan 5, 2009 Combined with a feature that makes licensing, account and storage decisions, GroupWise 8 offers everything an IT ® administrator looks for in a solid mail server. - Nov 2009 6 © Novell, Inc. All rights reserved.
  7. 7. Collaboration In Government
  8. 8. The California Highway Patrol (CHP) provides highway safety, protects state facilities, conducts criminal investigations and assists local law enforcement agencies. It is the largest state police agency in the United States, with more than 10,000 employees. "The performance of Novell Open Enterprise Server running on Linux has been ® great and the fact that it ships with Xen virtualization was a big plus. Had we gone with VMware, it would have cost us an additional $800,000." Challenge Solution Results Operate more efficiently and Novell Open Enterprise Consolidated one-third of drive down technology costs Server the servers in data center Enable a dozen IT people Also: Reduced time to deploy new manage 7,500 desktops and virtual servers to less than a 3,000 laptops across 150 Novell ZENworks™ day locations Configuration Management Freed up IT resources by Novell Identity Manager enabling users to install their own printers 8 © Novell, Inc. All rights reserved. Updated April 2010
  9. 9. Win over Microsoft Hudiksvall Municipality is a municipality on the north-eastern coast of Sweden, approximately 200 Km north of Stockholm. The municipality has more than 35,000 inhabitants and attracts tens of thousands of tourists each year. "We judged the Novell offering to be superior to the Microsoft [Windows Server] ® offering. Choosing Novell Open Enterprise Server enabled us to upgrade our infrastructure rather than going down a completely new path–and this meant that it was considerable less costly to implement.” Challenge Solution Results Migrate to a new network Novell Open Enterprise Maintained continuity and environment to ensure Server low cost of ownership for its continuity and reliability existing e-mail and resource Novell GroupWise ® management software Make new services available to citizens, including Web- Also: Improved network security based self-service tools Novell ZENworks™ and file sharing performance 9 © Novell, Inc. All rights reserved. Updated January 2010
  10. 10. Microsoft replacement Liconsa is an agency of the Mexican government, it employs 4,500 people at 33 offices and ten production plants; it delivers over 3.4 million litres of milk to more than 6 million people every day. "The new [Novell Edition] is secure, stable and rich in functionality. ® Even more important, Novell Teaming is enabling employees from across the country to collaborate online, instead of wasting time and money on traveling to meetings. We estimate that our old [Microsoft] solution was about five times as expensive as Novell Open Workgroup Suite." Challenge Solution Results Move to a more cost- Novell Open Enterprise Server Reduced licensing and effective system, without support costs by 80 percent restricting the choice of Novell Groupwise ® applications Saved US$80,000 per year Novell Edition in travel costs Reduce the need for cross- Novell Teaming country travel to attend Increased employee meetings productivity – targeted, Also: shorter and more frequent SUSE Linux Enterprise ® meetings Desktop 10 © Novell, Inc. All rights reserved. Updated April 2010
  11. 11. The Kent Police Authority is one of 43 police authorities in England and Wales for the governance of policing at a local level. Kent Police Authority has 6,500 employees, of which 3,600 are police officers, who work in more than 70 police stations. "The nice thing about Novell Open Enterprise Server is that we get a Linux ® operating system with all the benefits of NetWare . Novell Open Enterprise Server ® works like a dream–even people with no Linux experience have picked it up rapidly. Training has been surprisingly painless.” Challenge Solution Results Standardize its Novell Open Enterprise Server Reduced hardware and heterogeneous infrastructure software costs (NetWare, Windows, Solaris Novell GroupWise ® and UNIX) Received the highest ratings Also: possible for IT by Her Provide employees with fast Majesty's Inspectorate Novell ZENworks™ and secure access to e-mail Increased reliability of e-mail SUSE Linux Enterprise Server ® application Novell eDirectory™ Eliminated issues with virus attacks 11 © Novell, Inc. All rights reserved. Updated July 2009
  12. 12. The Louisiana Department of Social Services is dedicated to helping individuals, children and families achieve safer and more independent lives. The department has 6,500 employees across 138 offices throughout the state. "We are familiar with the Novell tradition of producing quality products and have ® had years of great experience with Novell Services. Novell Open Enterprise Server provides outstanding networking and management services on a Linux platform. We want to move to Linux as much as possible in our environment.” Challenge Solution Results Support custom application Novell Open Enterprise Server Consolidated the hardware development without an of 20 offices by 80 percent expensive hardware upgrade Novell GroupWise ® by moving to one five-node cluster Improve teamwork and Novell Teaming collaboration among its Enhanced collaboration Also: employees regardless of employees' Novell ZENworks™ location, resulting in savings Reduce travel time and in time and travel costs Configuration Management costs SUSE Linux Enterprise Server ® Partner: Northrup Grumman 12 © Novell, Inc. All rights reserved. Updated April 2010
  13. 13. Texas General Land Office (TGLO) is the oldest state agency in Texas. As the manager of oil exploration and production on the state’s 20 million acre Permanent School Fund, the TGLO brings in nearly one billion dollars in public school revenue a year. "Novell Teaming had the most robust feature set and attractive price point. Having ® integrated team calendars, workspaces, task management, document management, wikis, blogs and more is extremely beneficial. With Novell Teaming, we’re able to achieve a lot more with a lot less.” Challenge Solution Results Enable disperse users to Novell Teaming Gained real-time work together in a much collaboration capabilities for more efficient fashion Novell Open Enterprise Server employees spread Also: throughout the state Reduce the time spent preparing for regular audits Novell ZENworks Improved project life-cycle visibility Created transparency on decision making Kept useful records for auditing purposes 13 © Novell, Inc. All rights reserved. Updated June 2010
  14. 14. DRV BW is the federal pension authority for the Baden-Württemberg region of Germany, providing services for 3.3 million people. The organization operates from 18 regional centers and employs 3,600 people. "We wanted a more flexible network system that would help us support a wide range of applications, and that would be easy to manage with a small IT team. The Novell solution is so flexible that we can easily adapt it to meet our needs. Novell ® and SCC have delivered a solution that we can rely on to provide a secure and easy-to-manage IT platform for the future." Challenge Solution Results Upgrade their outdated Novell Open Enterprise Improved availability of server environment to Server network services support future growth Also: Increased performance for its SAP environment and SUSE Linux Enterprise ® other applications Server Deployed a secure and Novell Identity Manager easy-to-manage IT platform for the future Partner: SCC, Novell Platinum Partner 14 © Novell, Inc. All rights reserved. Updated January 2010
  15. 15. The Kingdom of Bahrain's Ministry of Social Development (MOSD) employs approximately 600 people working with a wide range of sectors, institutions and individuals to develop Bahraini society. "We tested Novell Open Enterprise Server running on Linux, as well as competing ® technologies, and it soon became clear that the Novell solution was far more stable and secure. We run our Oracle databases and applications on SUSE Linux ® Enterprise Server, and we hope to migrate our remaining applications to Linux over time." Challenge Solution Results Create secure and efficient Novell Open Enterprise Server Deployed a stable, flexible network and application and secure infrastructure services for internal users Also: with a low total cost of Novell ZENworks™ Configuration ownership Management SUSE Linux Enterprise Server Novell Identity Manager Novell SecureLogin™ 15 © Novell, Inc. All rights reserved. Updated March 2010
  16. 16. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.