Z301 Organizational Behavior
Dr. Eric Coulter
Exam 2
Exam Instructions
1. Give a concise but thorough answer to the following essay questions.
1. Your responses will be graded on completeness, applying concepts and examples both from the textbook and real-life experience.
1. Each question is worth 5 points (100 points total).
1.
One of the biggest complaints about college courses is often the requirement to work in groups. Many students are uncomfortable with group work because some of their colleagues do not fully participate in the assignments leaving individual members with extra work to do. What are some actions you can take the next time you are assigned to a group that will help prevent such social loafing in your group?
2.
Define and provide an example of body language.
3.
How does 360-degree feedback differ from the more traditional form?
4.
List and describe three factors which affect group cohesion.
5.
What are two individual approaches to managing stress?
6.
Name the four building blocks of Emotional Intelligence, and define each.
7.
Name three common biases in performance appraisals.
8.
Compare and contrast the uses for written and oral communication.
9.
What is the difference between a group and a team?
10.
Differentiate between a Type A personality and a Type B personality.
11.
Describe two physiological outcomes of stress.
12.
There are several types of temporary teams. Describe one such temporary team.
13.
List and define the core job characteristics found in the Hackman and Oldham model.
14.
Name, describe and provide an example of two barriers to effective communication.
15.
Name two workplace stressors and give an example of each.
16.
List the steps of the management by objectives (MBO) approach.
17.
Provide two instances when written communication should be utilized and two when the choice should be oral communication.
18.
List the stages in Tuckman's model of group development including the phase added later in his work. Briefly describe the nature of each stage.
19.
Describe some of Frederick Taylor's observations that led to his development of the scientific management philosophy.
20.
Briefly discuss the elements in the communication process.
Page 1
Page 2
.
Z301 Organizational BehaviorDr. Eric CoulterExam 2Exam I.docx
1. Z301 Organizational Behavior
Dr. Eric Coulter
Exam 2
Exam Instructions
1. Give a concise but thorough answer to the following essay
questions.
1. Your responses will be graded on completeness, applying
concepts and examples both from the textbook and real-life
experience.
1. Each question is worth 5 points (100 points total).
1.
One of the biggest complaints about college courses is often the
requirement to work in groups. Many students are
uncomfortable with group work because some of their
colleagues do not fully participate in the assignments leaving
individual members with extra work to do. What are some
actions you can take the next time you are assigned to a group
that will help prevent such social loafing in your group?
2.
Define and provide an example of body language.
3.
How does 360-degree feedback differ from the more traditional
form?
2. 4.
List and describe three factors which affect group cohesion.
5.
What are two individual approaches to managing stress?
6.
Name the four building blocks of Emotional Intelligence, and
define each.
7.
Name three common biases in performance appraisals.
8.
Compare and contrast the uses for written and oral
communication.
9.
What is the difference between a group and a team?
10.
Differentiate between a Type A personality and a Type B
personality.
11.
Describe two physiological outcomes of stress.
12.
3. There are several types of temporary teams. Describe one such
temporary team.
13.
List and define the core job characteristics found in the
Hackman and Oldham model.
14.
Name, describe and provide an example of two barriers to
effective communication.
15.
Name two workplace stressors and give an example of each.
16.
List the steps of the management by objectives (MBO)
approach.
17.
Provide two instances when written communication should be
utilized and two when the choice should be oral communication.
18.
List the stages in Tuckman's model of group development
including the phase added later in his work. Briefly describe the
nature of each stage.
19.
Describe some of Frederick Taylor's observations that led to his
4. development of the scientific management philosophy.
20.
Briefly discuss the elements in the communication process.
Page 1
Page 2
