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中国社会保险经办服务体系改革 
-问题及思考 
郭鹏
Outline 
调研发现的 
问题 
关于改革 
的思考
2013
2014
问题之一 
名称五花八门 
甘肃省社会保险事 
业局 
河南省社会养老保 
险事业管理局 
广东省社会保险基 
金管理局
问题之二 
办公条件参差不齐 
不同省份之间 
不同地市之间 
不同区县之间
其他问题 
管理体制分割 
人均负荷比高 
经费严重不足 
基层能力薄弱 
信息化建设滞后 
。。。
Why
经办体系改 
革 
行政体制改 
革 
事业单位改 
革 
地方政府职 
能转变 
。。。
人社 
部门 
经办 
机构 
编办 
财税 
部门 
卫生 
部门 
地方 
政府 
合作 
企业 
合作 
银行
How?
服务型政 
府的行政 
执行机构 
人员动态 
配比机制 
从基金提 
取管理费 
全国社会保险管理总局
2010-2012经办机构经费支出水平 
年份A:经费支 
出(亿元) 
B:当年基 
金征缴收入 
(亿元) 
A/B(%) C:社保基 
金资产总额 
(亿元) 
A/C(%) 
2010 112.5 15411 0.73 23886 0.47 
2011 131.3 20515.6 0.64 30175 0.44 
2012 148.1 23887.1 0.62 39835 0.37 
年均增速 
(%) 
9.61 24.5 -5.30 29.14 -11 
资料来源:《中国养老金发展报告2013》
从基金提取管理费 
提高社保基金的资 
产投入产出效率 
解决经费不足的困 
境 
提高经办队伍能力、 
素质 
符合国际趋势
服务型政府的行 
政执行机构 
对内:管理对外:服务 
信息化专业化规范化标准化
China Pension Report 
gracepguo@163.com

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郭鹏, 中国社会保险经办服务体系改革-问题及思考