Blue Cross Blue Shield of Delaware (BCBSD) offers 10 reasons why their health insurance plan is a good choice: 1) They are the largest and most trusted provider in Delaware with 75 years of experience. 2) They have the largest provider network in the state. 3) Their BlueCard network provides coverage across the U.S. 4) They offer innovative wellness programs and care management for conditions like asthma and diabetes. 5) They receive high ratings and accreditation for quality healthcare.

1. Ten reasons why Blue is your plan
1 The Most Trusted Name in Health Care Benefits
As the state’s largest and most respected health benefits provider for nearly 75 years, Blue Cross Blue Shield of
Delaware (BCBSD) has earned the trust of the Delaware community.
2
1 The Largest Network of Providers in Delaware
BCBSD has the largest provider network in the state — and the tools to make it easy to find the right doctor for you
with our state-of-the-art “Find a Doctor” search tool at bcbsde.com.
3
1 The BlueCard® Network
With access to 90 percent of hospitals and 80 percent of doctors in the United States, no matter where you go, your
benefits go with you.
4
1 Innovative Wellness Programs
With our BluePrints for Health program, we provide the health and wellness tools you need to make more informed
health care choices and better manage your well-being. BluePrints for Health works with selected partners to offer
programs focusing on prevention and wellness, medical management, education, and care management.
5 Effective Care Management
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You’ll find the information and support you need to manage chronic and complex medical conditions, such as asthma,
diabetes and heart disease. Our programs enhance the lives of nearly 32,000 members, and are known for achieving
measurable results and long-term benefits.
6
1 Award Winning Quality
Our dedication to providing quality health care benefits is widely recognized, earning BCBSD high level honors
and accreditations from prestigious organizations. For the third year in a row, BCBSD scored in the 90th percentile
nationally in the annual survey by CAHPS®’ (Consumer Assessment of Healthcare Providers and Systems), which ranks
health plans based upon member satisfaction.
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1 bcbsde.com
Our comprehensive website is the easiest way to manage your health plan and benefits. You can also find valuable
health news, tips and wellness tools — to help you live better. And with our easy registration process, you can get quick
access to your coverage information and our customer self-service features.
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1 Plan Comparison Assistance
If you need help deciding between plans, our Plan Comparison Tool lets you see how your out-of-pocket expenses
would change between plans based on your current health care usage. The comparison tool is available on the
Customers portal of bcbsde.com under the Resources & Tools tab.
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1 Answers Anytime: Day or Night
Our automated voice response telephone system and website, bcbsde.com, offer customer service 24/7. You can
check enrollment information, claims status and request identification cards at your convenience.
10 Peace of Mind
1
You can feel good about choosing our health plans because you can count on BCBSD to help provide access to the
care you need. In fact, more Delawareans choose BCBSD health plans than any other — and one in three Americans
counts on Blue Cross and Blue Shield nationwide.
® Registered trademark of the Blue Cross and Blue Shield Association. Blue Cross Blue Shield of Delaware is an independent licensee of the Blue Cross and Blue Shield Association.
®′ CAHPS is a registered trademark of the Agency for Healthcare Research and Quality. Top Ten 03/2009