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Mixing Lean UX &
Agile Development
How to minimize risk, maximize flexibility, and
create a loved product.
Wednesday, October 2, 13
Courtney Hemphill
@chemphill
courtney@carbonfive.com
Wednesday, October 2, 13
We used to design and build
applications.
Wednesday, October 2, 13
Now we design and build:
Products
Companies
Experiences
Services
We used to design and build
applications.
Wednesday, October 2, 13
Disappearing Boundaries
Wednesday, October 2, 13
Disappearing Boundaries
brand strategy
information architect
experience design
interaction design
front-end development
backend development
database development
data analysis
system operations
visual design
Wednesday, October 2, 13
Emerging Technology
Wednesday, October 2, 13
Emerging Technology
rapid prototyping
living style guides
in browser design
responsive design
client side scripting
offline apps
websockets
real time updates
mobile
html5 and canvas
Wednesday, October 2, 13
www.evolutionoftheweb.com
Wednesday, October 2, 13
How do you keep up
with all that?
Wednesday, October 2, 13
you don’t have to...
Wednesday, October 2, 13
we get by with a little
help from our friends...
Wednesday, October 2, 13
Some stories about how
we help our clients find
their cadence.
Wednesday, October 2, 13
A little about this we ...
Wednesday, October 2, 13
Carbon Five
Wednesday, October 2, 13
Roles & Responsibilities
developer + designer + product owner
Wednesday, October 2, 13
One team
Everyone participates
Wednesday, October 2, 13
Conflicting perspectives
are required for creative
solutions.
Wednesday, October 2, 13
MIT Building 20
The
“Magical
Incubator”
Wednesday, October 2, 13
Pixar Headquarters
The legacy
of Steve
Jobs
Wednesday, October 2, 13
Cadence
Wednesday, October 2, 13
Techniques
Wednesday, October 2, 13
Sprints as
Experiments
Wednesday, October 2, 13
What is your highest risk,
highest reward feature?
Wednesday, October 2, 13
Costs vs. Benefits
Draw a cost vs. benefits hipster cross and place
your epics or stories in it as a mechanism for
prioritization
$ !!!
$$$ !
$$$ !!!
$ !
Wednesday, October 2, 13
Get your stories straight
Wednesday, October 2, 13
Deliverable whole
Always try to prioritize using a path to a full
deliverable whole.
Wednesday, October 2, 13
Just in Time Design
Wednesday, October 2, 13
Cards?
Wednesday, October 2, 13
Case Studies
nib.ly
from
Wednesday, October 2, 13
Week
at a
Glance
Monday
APRIL
MAY
week 18
Tuesday
Wednesday
Thursday
Friday
reflect & define
specify
build & refine
build & refine
customer feedback!
Wednesday, October 2, 13
Kickoff
Wednesday, October 2, 13
Monday
Wednesday, October 2, 13
Retrospective
Wednesday, October 2, 13
Capture Customer Feedback
Stickies
Audio
Video
Notes
stickies.io
Wednesday, October 2, 13
Whiteboard
Wireframing
Wednesday, October 2, 13
Hypothesis
Definition
Wednesday, October 2, 13
Clean Up and Prep
Wednesday, October 2, 13
Tuesday
Wednesday, October 2, 13
The Art of Story Writing
Wednesday, October 2, 13
Title (one line describing the story)
 
Narrative:
As a [role]
I want [feature]
So that [benefit]
 
Acceptance Criteria: (presented as Scenarios)
 
Scenario 1: Title
Given [context]
  And [some more context]...
When  [event]
Then  [outcome]
  And [another outcome]...
Story Template
Wednesday, October 2, 13
Story Breakdown,
Estimation &
Prioritization
Wednesday, October 2, 13
Pair Sketching
Wednesday, October 2, 13
Story Mapping
http://storymapper.io
Wednesday, October 2, 13
Wednesday
& Thursday
Wednesday, October 2, 13
Feature
Development
Wednesday, October 2, 13
Whiteboard
Wireframing
Wednesday, October 2, 13
Living Style Guide
& Visual Assets
Wednesday, October 2, 13
Designer/Developer
Pairing
Wednesday, October 2, 13
Designer/Developer
Pairing
Wednesday, October 2, 13
Story Acceptance
(yay!)
Wednesday, October 2, 13
Friday
Wednesday, October 2, 13
Customer Feedback Prep
What are you testing?
What methods will you use to test?
Broad or specific?
Wednesday, October 2, 13
Feedback
Session
Wednesday, October 2, 13
Five on
Friday
Wednesday, October 2, 13
Hybrid
Prototyping
Wednesday, October 2, 13
Capturing
Customer Feedback
Wednesday, October 2, 13
Discipline
Wednesday, October 2, 13
Conflict that
arises is critical
to innovation.
Wednesday, October 2, 13
Foundations
Wednesday, October 2, 13
Foundations
Conversations
	 story writing, milestone planning, acceptance
Wednesday, October 2, 13
Foundations
Conversations
	 story writing, milestone planning, acceptance
Culture
cross-functional teams, design, and dev
integration
Wednesday, October 2, 13
Foundations
Conversations
	 story writing, milestone planning, acceptance
Culture
cross-functional teams, design, and dev
integration
Cadance
short term solution-focused product
development
Wednesday, October 2, 13
Wednesday, October 2, 13
Wednesday, October 2, 13
Thanks!
Courtney Hemphill
courtney@carbonfive.com
@chemphill
Wednesday, October 2, 13

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Flowcon - Mixing Lean UX & Agile Development