Example Programs provided by Upgrade Performance

1. Doesn’t Your Team Deserve an Upgrade?
TAILOR-MADE PROGRAMS FOR FRONT-LINE SALES AND SERVICE TEAM
MEMBERS, MANAGERS AND SUPERVISORS
EXAMPLE PROGRAMS AVAILABLE
SALES COACHING DEVELOPING CUSTOMER LOYALTY ASK AND YOU SHALL RECEIVE
In today’s marketplace it is so important to provide Customer satisfaction means very little these days – it Many sales people fail because they try to do all the
your team with guidance, accountability and is all about having Customer Loyalty. How does your talking. Why don’t they ask more questions to better
motivation. Imagine your team doubling their sales team take satisfied customers and turn them into loyal
understand their customer’s needs? Arm your sales
activity while improving their confidence. customers? Check out how we partnered with
team with “Questions that Sell!”
Prescription Solutions and how they won the J.D.
PRESENTATION SKILLS
Powers Award for Customer Service. DO MORE IN LESS TIME
Are your team members’ presentation skills above
and beyond those of your competition? Are their
OVERCOMING OBJECTIONS Many team members are being asked to do the work
staff meetings motivating and productive? Help of 2 or 3 people. Are they feeling overwhelmed?
How many times have you heard “We don’t have any
them upgrade their game when in front of the room. Help them manage their time efficiently and
money.”, “We already use someone else and we are
TEAM BUILDING effectively.
satisfied.”, or “Your price is too high.” Imagine your
Is your team working like a well oiled machine? Let salespeople overcoming these buying objections and
us help you create a team building event that will turning them into sales.
translate to improved performance and morale! Upg rade Per formanc e
34 Brownsbury Road, Laguna Niguel, CA 92677 TEL 949.240.8874 EMAIL info@teamupc.com WWW.TEAMUPC.COM