This document outlines the various services and capabilities provided by the ServiceNow platform for enterprise cloud, service, and business management. It includes cloud management, orchestration, discovery, event management, service mapping, and change, incident, problem and other management for areas like HR, facilities, marketing, legal, finance, risk, audit, and more. It also covers operations management, the ServiceNow CMDB, security, application development, analytics, user experience, and integration capabilities.

1. Enterprise Cloud
SERVICE
MANAGEMENT
Cloud Management
Orchestration
Discovery
Event Management
Service
Mapping
HR
Facilities
Marketing
Legal
Finance
Change
Incident
Problem
Financial
Management
Risk
Audit
Vendor
SDLC
Demand
Resourc
e
Project
Security
Operation
s
Customer
Service
Field
Asset
Test
More
BUSINESS MANAGEMENT
O
P
ER
ATIO
N
S
M
A
N
A
G
EM
EN
T
SERVICENOW PLATFORM
CMDB
Security
Application
Logic
Application
Development
Analytics
User
Experience
Vulnerability
Response
Secure
Integrations
Secure
Integrations