Understanding business_requirements: security_legal_compliance_budgets

1. Understanding Business Requirements1

2. Forces that Shape Businesses
2
Company
Customers
Complementors
Suppliers
Competitors

3. IT Implications
3
¨ Sales Management
¨ Shipping/Logistics/Returns
¨ Support and Services Management
¨ Social Network Sentiment Analysis
¨ Brand Management
¨ Customer Relationship Management
¨ Customer Loyalty/Retention/Rewards
¨ Accounts Receivable
Customers

4. IT Implications
4
Competitors
¨ Competitive Intelligence
¨ Market Analytics
¨ Trend Analytics

5. IT Implications
5
Suppliers
¨ Supply Chain Operations
¨ Inventory Management
¤ Optimal Reorder Size
¤ Just in time
¤ Stock Management
¨ Supply Chain Relationship

6. IT Implications
6
Complementors
Company
¨ Collaboration with partners
¨ Identity Federation across partner org
¨ Joint Go To Market Planning
¨ Product Co-Development

7. IT Implications
¨ External
¤ Legal Compliance
¤ Local Regulations
¤ Established Industry Practices
¨ Internal
¤ Business operations
¤ Accounting / Finance Management / Budgets
¤ Employee / Hiring / Retaining / Training /
Welfare
7
Company

8. IT Implications
¨ Information Security
¤ Hardware / Software / Communication
¤ Confidentiality / Availability / Integrity
¨ Security
¤ Physical / Personal / Organizational
8
Company

9. Business Requirements
9
¨ IT needs to deliver on a multitude of requirements
¨ Each business application needs to be vetted
against the overall business requirements

10. Questions and discussion on topic
10

11. 11
Thank you.