Characteristics of an EI organisation

1. T M I T r a i n i n g u n d C o n s u l t i n g G m b H
M a r k t 2 3 - 2 7 , 5 3 1 1 1 B o n n
Organisations with a high Emotional Intelligence:
Realise that poeple are individuals with feelings, ideas, insight and
requirements that need to be aired and understood.
Part
2/7
EI Organisations
"Put People First"
Believe that change takes place faster and with better results when the
human factor is an integral part of the change process.
Have a culture that involves both the hearts and minds of their people.
Put People before the internal hierarchy and systems.
Know what it takes to attract and keep people who both can and will
contribute to the success of the organisation.
See the expenditure for the development and training of their people as a
necessary investment in the future - not as dispensable luxury.
Know that you cannot have good bottom line results without loyal customers
and that you cannot have loyal customers without loyal employees.