Civitas Learning provides analytics and insights to help improve student outcomes. They analyzed data showing that even high-risk students can succeed if engaged in their courses. Civitas partnered with institutions to test a student outreach strategy where faculty contacted at-risk students 5 times during the term to encourage engagement. This intervention led to improved persistence prediction scores, attendance, drop and pass rates for the test group compared to the control group. The results demonstrate the positive impact targeted outreach can have on student success.

1. CIVITAS LEARNING, INC. -- CONFIDENTIAL INFORMATION
ANALYTIC
CATALYTICS
INSIGHTS TO ACTION

2. CIVITAS LEARNING, INC. -- CONFIDENTIAL INFORMATION
Joe Schaefer
Chief Technology & Innovation Officer

3. INSIGHT Even high risk students do well if they engage in
their courses
Subset of Online Students

4. ACTION We involved multiple stakeholders to develop &
execute a student outreach strategy
• Asked faculty to contact
students at 5 specific
times during the term
• Targeted only our most
vulnerable students
• Crafted specific talking
points for each outreach
• Analyzed correlation
between student
engagement & outcomes
• Studied faculty with
highest engagement
scores
Research Action Plan

5. IMPACT We knew the outcome of the test before the
term ended
% Change in Persistence Prediction Scores
-10%
0%
10%
20%
30%
40%
50%
1 2 3 4 5 6 7 8 9 10
Test Group
Control Group
Academic Week

6. IMPACT
5%
-8%
-17%
12%
Attend % Drop % At Risk % Pass %
The intervention had positive impact
Test vs. Control Impact

7. LEARN about our work with partner institutions on the Civitas Learning Space
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8. CIVITAS LEARNING, INC. -- CONFIDENTIAL INFORMATION