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COMMUNICATIONCOMMUNICATION
GENERATIONGENERATION
AND CULTUREAND CULTURE
Chinun Boonroungrut: b.chinun@gmail.comChinun Boonroungrut: b.chinun@gmail.com
I Gen
Page 2
Chinun
Boonroungrut
I Gen
[[]]
Page 3
?
1.
2.
3.
I Gen
AgendaAgenda
•
• WHY:
• HOW:
• WHAT:
•
Page 4
I Gen
Aim of the Session:Aim of the Session:
Page 5
I Gen
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““Origin of GenerationOrigin of Generation
Concepts”Concepts”
Psychology
Demography
Sociology
ManagementManagement
& Marketing& Marketing
I Gen
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2558
I Gen
25582558
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30
I Gen
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I Gen
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20 30 50 7020 30 50 70
Where is your lifeWhere is your life
??
0 10
l l
I Gen
Page 11
I Gen
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: Motivation & Need: Motivation & Need
Psychological TheoryPsychological Theory
I Gen
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2020
-30-30
I Gen
SociologySociology
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The Strauss–Howe generational theory,
created by authors William Strauss and
Neil Howe
I Gen
World HistoryWorld History&&
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I Gen
Page 16
I Gen
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Stages of Life & Generation NeedsStages of Life & Generation Needs
EffectiveEffective
COMUNICCOMUNIC TIONTION
Across GenerationAcross Generation
I Gen
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Prospective ViewProspective View
ExperiencesExperiences Perspective ViewPerspective View
I Gen
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.
Y O UY O U
in 2016in 2016
I Gen
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.
-FUTURE--FUTURE-
TechnologyTechnologyTechnologyTechnology
-PAST--PAST-
-- NOWNOW--
KnowledgeKnowledgeKnowledgeKnowledge
Social EventsSocial EventsSocial EventsSocial Events
I Gen
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•XX YY
I Gen
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Case Study:
I Gen
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Case Study:
I Gen
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??????
I Gen
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•
•
•
•
I Gen
GENGEN
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I Gen
MaturistsMaturists
BoomerBoomer
ss
GenXersGenXers GenYersGenYers
DefiningDefining
idea…idea…
Duty Individual
ity
Diversity Optimism
SuccessSuccess
becausebecause
……
Fought hard
and won
Born and
should
have it
Have two
jobs
Tenacity
BalanceBalance Flexible
hours
Workahol
ic
Balance is
important.
Lifestyle
vs.
promotion
LeisureLeisure
is…is…
Reward for
hard work
The point
of life
Relief Part of life
I Gen
MaturistsMaturists BoomersBoomers
GenGen
XersXers
GenGen
YersYers
OutlookOutlook Practical Optimistic Skeptical Hopeful
WorkWork
EthicEthic
Dedicated Driven Balanced Determine
d
Respect forRespect for
AuthorityAuthority
Seniority and
Tenure
Similar to
Traditionalists
; they’ve
earned it
Authority
figures are
to be tested
and viewed
with
skepticism
Test it out,
search for
the right
one
LeadershipLeadership
byby
Hierarchy Consensus Competenc
e
Pulling
together
RelationshRelationsh
ipsips
Personal
sacrifice
Personal
gratification
Reluctance
to commit
Inclusive
I Gen
Bridging the GenerationBridging the Generation
GapsGaps
Page 30
•
•
•
•
• /
I Gen
MATURISTS (Pre - 1945)MATURISTS (Pre - 1945)
•
•
•
•
•
•
•
•
Messages that Motivate
 Your experience is respected
here.
 It’s valuable to us to hear what
has and hasn’t worked in the
past.
 Your sense of urgency is
valued, and will be
I Gen
Messages that MotivateMessages that Motivate
 You are important to our successYou are important to our success
 We need youWe need you
 Your contribution is uniqueYour contribution is unique
and importantand important
Boomers (1945 - 1960)Boomers (1945 - 1960)
•
•
•
•
•
•
•
I Gen
•
•
•
•
•
Gen Xers (1961Gen Xers (1961 - 19- 198800))
Messages that MotivateMessages that Motivate
 We’ve got the best and
newest hardware/software
 There aren’t a lot of rules
around here
 We’re not “corporate”
I Gen
•
•
•
•
•
•
Gen Yers (1985 - 1995)Gen Yers (1985 - 1995)
Messages thatMessages that
MotivateMotivate
 You’ll be working with our
best and brightest
 Your boss is in his/her
sixties
 You and your coworkers can
help turn this company
around
 You can be a hero here
OrganizationOrganization
CULTURECULTURE
And Happy WorkAnd Happy Work PlacePlace
B.A.(Hons), M.Sc., M.Ed., ANP (Oxford) Data Wise (Harvard)
I Gen
What is Culture?What is Culture?
I Gen
Is this
Culture?
I Gen
I Gen
(Organization Culture)(Organization Culture) ..........
- /
-
- /
““A system of shared meaning held by members that distinguishesA system of shared meaning held by members that distinguishes
the organization from other organizations” (Robbins: 2003)the organization from other organizations” (Robbins: 2003)
I Gen
I Gen
??
Page 41
I Gen
Page 42
I Gen
Page 43
I Gen
I Gen
Happy Work Place
I Gen
Case StudyCase Study
I Gen
Page 47
•
•
•
• ........
•
•
I Gen
Page 48
Conflict Management:Conflict Management:
I Gen
Page 49

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COMMUNICATION GENERATION AND CULTURE (TH)