Sap fundamentals overview_for_sap_minors

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© Copyright 2014 EMC Corporation. All rights reserved.
SAP Minors Program TEEAM Region Webex Series “”SAP Fundamentals“
Cenk Ersoy
Advisory SE
cenk.ersoy@emc.com

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SAP Minors Program
Please see the “SAP Minors Program Global Kickoff” presentation by Ken Saul at: • https://community.emc.com/docs/DOC-28232 or https://emccorp.webex.com/emccorp/lsr.php?RCID=a341b36ea8854d46b7c84d31f4059168

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SAP Minors Program
SAP Minors Community Page: https://community.emc.com/community/connect/presales/presalesminorsprogram/presales-minors-sap SAP Minors Training Path and Training Modules are available here: https://emccorp.webex.com/emccorp/lsr.php?RCID=a341b36ea8854d46b7c84d31f4059168

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If you are an EMC employee, engage your local SAP Champion
Name
Email
Country
Chetan Govind
chetan.govind@emc.com
Saudi Arabia
Johannes Quendler
johannes.quendler@emc.com
Austria
MohD Basti
mohD.basti@emc.com
UAE/Gulf
Maciej Przepiorka
maciej.przepiorka@emc.com
Poland
Mark Potter
mark.potter@emc.com
South Africa
Victor Seme
victor.seme@emc.com
Kenya
If you are an EMC partner, please engage your Partner Manager

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Engage your SAP Specialist (cenk.ersoy@emc.com)
How will they help you?
Develop a strategy to have meaningful conversations with key SAP resources at your customer accounts
Identify sources of information and map the current customer landscape
Determine the customer’s compelling events
Educate the customer on EMC innovations that have successfully addressed customer challenges

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Agenda
• What is SAP
• SAP Licensing
• SAP Industry Solutions
• SAP Business Suite
• Netweaver
• SAP Landscapes
• Clients
• Transports
• Migrations
• SAP Automation
• HANA
• Customer Assessments
• Resources
• Q/A

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COMPANY XYZ
factory

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ENTERPRISE RESOURCE PLANNING
Source: SAP AG

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SAP FACTS
• SAP stands for “Systems, Applications and Products”
• Founded in 1972
• Headquarters in Walldorf, Germany
• with a vision : “to develop a software package that stiches a company’s diverse business functions together”
•One of the largest enterprise applications provider (including business software, BI and DWH) worldwide
Source: SAP AG

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http://www.sap.com/solution.html
Source: SAP AG

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SAP PORTFOLIO & LICENSING
SAP licensing is a combination of “package” licenses and “named user” licenses.
Source: SAP AG

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SAP FLAGSHIP PRODUCT: BUSINESS SUITE 7
Business Suite, including
Enterprise Resource Planning (ERP)
Product Lifecycle Management (PLM)
Customer Relationship Management (CRM)
Supply Chain Management (SCM)
Supplier Relationship Management (SRM)
-------------------------
Business Data Warehouse (BW) and -Intelligence (BI)
(*) Almost every customer will have Solution Manager (SolMan).
(**) Enterprise Central Component (ECC) is a component of ERP.

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•There are also other components of the SAP Business Suite for special purposes, such as:
•SAP BusinessObjects Governance
•Risk and Compliance solutions (GRC)
•Quality Issue Management (QIM)
•Supplier Lifecycle Management (SLM)
•SAP Document Builder etc
SAP FLAGSHIP PRODUCT: BUSINESS SUITE 7

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SAP PORTFOLIO & LICENSING
Business One :
http://www.sap.com/solutions/sme/businessone
Business By Design
http://www.sap.com/solutions/sme/businessbydesign
Business All-in-One :
http://www.sap.com/solutions/sme/businessallinone
Business Suite
http://www.sap.com/solution/lob/finance/software/business-suite- apps/index.html

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factory
Source: SAP AG

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IMPACT OF SAP
•The decision to implement SAP is a C-level decision.
• It impacts all aspects of a company (transformation!):
•Business
•People
•Processes
•Technology
• SAP itself is evolving rapidly.

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Timeline
Year Release
SAP Release
Architecture
1973
SAP R/1
Mainframe
1979
SAP R/2
Mainframe
1992
SAP R/3
Client-Server
1998
SAP R/3 Release 4.0B
Client-Server
1999
Client-Server
1999
Client-Server
2001
SAP R/3 Release 4.06C
Client Server, Web Application
2003
SAP R/3 Enterprise Relase 4.70
Client Server, Web Application
2004
SAP ECC 5.0 ERP (mySAP ERP 2004)
NetWeaver AS ABAP+Java, SOA
2005
SAP ECC 5.0 ERP (mySAP ERP 2006)
NetWeaver AS ABAP+Java, SOA
2009
SAP Business Suite 7 (ERP 6, EhP 4)
NetWeaver AS ABAP+Java, SOA, Business Process Platform, Composite Application Platform
2011
SAP Business Suite7 (ERP 6, EhP 6)
NetWeaver AS ABAP+Java, SOA, Business Process Platform, Composite Application Platform
2013 - SAP Business Suite 7 (ERP 6, EhP 7) – Netweaver 7.4

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SAP &
BUSINESS ARCHITECTURE

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• Discovering, defining, and mapping needs back to a company’s business vision and forward to an application strategy is the subject of business architecture. • There is “business view”, “functional view” and “technical view” of any company. The “busines view” is what the company does, the “functional view” is how the company does its job (processes, applications, modules etc) and “technical view” deals with the infrastructure. • ”Business blueprinting” entails defining a firm’s to-be business processes, identifying gaps between the current state and this to-be state, determining how well SAP’s templates can be applied, identifying and prioritizing the need for customizations to these templates, and then locking down the scope of work necessary to make all this happen.
BUSINESS ARCHITECTURE

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Business Processes are called “Business Scenarios” in SAP
Source: SAP AG

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IT Practice
IT Scenario
Scenario variant
Usage Type
Technical Platform
IT
Business
User Productivity Enablement
SAP Mobile Infrastructure (MI)
SAP Web AS ABAP + JAVA
Example: equip field sales force with mobile devices
Mobilizing Business Processes
Enabling Mobile Applications for Occasional Connection
Source: SAP AG

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SAP NETWEAVER

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Solution Platform
ERP = Enteprise Resource Planning (used to be called ECC)
CRM = Customer Relationship Management
PLM = Product Lifecycle Management
SCM = Supply Chain Management
SRM = Supplier Relationship Management
BI = Business Intelligence (data mining, business reporting etc).
EP = Enterprise Portal
PI = Process Integration (XI)
MI = Mobile Infrastructure
MDM = Master Data Management

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NetWeaver Application Servers (WebAS)
ABAP
Java
ABAP/Java
Single Stack
Dual Stack
ABAP = Advanced Business Applications Programming
Single Stack
Source: SAP AG

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Basic Terminology
•SAP Module : ERP
•SAP Instance : SID
•Database : Oracle, SQL-Server etc
•OS: Unix, Windows etc
•Server : HP, DELL etc
SERVER
Operating System
Database
SAP Instance
NetWeaver
ERP
BI
CRM
An SAP “instance” is a group of processes that are started and stopped at the same time. Instances can reside on one host, or they can be distributed on several hosts.
(SID = Security Identifier Definition a.k.a. System ID, Instance ID)

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Tiered Architecture Options
DB & CIOSCRMPresentationLayerDatabase & ApplicationLayer(Combined) 2-Tier Architecture3-Tier ArchitectureDBOSPresentationLayerApplicationLayerAppOSAppOSDatabaseLayerOnlineProcessBatchProcessDatabaseProcessOnlineProcessBatchProcessDatabaseProcess

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Three-Tiered Architecture
The three layers are:
Presentation layer:
–The PC-based GUI interface that is used by the end-user community. VDI replaces the typical old style PC.
Application layer:
–The SAP application servers that service requests for data and manage the interface to the presentation layer.
Database layer:
–The actual DBMS that communicates with the application servers to fulfill their requests for data.

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Source: SAP AG

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Operating System / Database
DB2 / UDB (DB6)
DB2 /
OS400 (DB4)
DB2 /
z/OS
(DB2)
MaxDB
Oracle
SQL-Server
Sybase ASE
AIX
Yes
No
No
Yes
Yes
No
Yes
HP-Unix
Yes
No
No
Yes
Yes
No
Yes
Linux (SUSE / Red Hat)
Yes
No
No
Yes
Yes
No
Yes
OS/400
No
Yes
No
No
No
No
No
Solaris
Yes
No
No
Yes
Yes
No
Yes
Windows
Yes
No
No
Yes
Yes
Yes
Yes
z/OS
No
No
Yes
No
No
No
No
Supported Platforms
Average size of an SAP database is 6TB

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SAP SYSTEM

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WHAT IS A SAP SYSTEM?
•An SAP System (Solution/Application) consists of:
•Exactly one database instance , one central instance and one or more dialog instances.
•The instance that runs Message Service and Enqueue Service in an SAP system is known as the central instance. There should be a single central instance configured for every SAP system
•Beginning with Netweaver 7.1 the “central instance” is now called “primary application server instance”. Also the “dialog instance” is now called “additional application server instance”.

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HORIZONTAL SCALING
Central Instance is the hearthbeat of SAP !!
CI = Message Server + Enqueue Server

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SAP LANDSCAPES

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Business Transaction Spans Modules
ECC
BW
CRM
Portal
SCM
extract
extract
interface
interface

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QA
Disaster Recovery
Develop and Test
Production
User Access
TCP/IP
Remote
Local
Network
SCM
ERP
SCM
ERP
SCM
BI
Firewall
Portal
XI
MDM
CRM
Network
ERP
SCM
BI
Archive
Backup
Network
SAP “Landscape”
ERP

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SAP Landscape with Web Dispatcher

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Examples: Dev, QA, Test, Pre-Prod, Prod, Training, Sandbox

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An Example SAP Landscape

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CLIENTS

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Clients in a SAP system
A Client
•Is a unit of the SAP system that is technically, organizationally and commercially self-contained
•Has its own set of user master data, application data and customizing
•Users from different companies can use the same SAP application and not interfere with each other
Implementation
•Users connect to a client
•Application data belongs to a specific client
Client 100
•Application data (invoices, orders …)
•Client specific customizing (company codes …)
•User master data

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Clients in a SAP System
Repository Objects (such as structures, programs, transactions, function modules)
Cross-client customizing
Client 100
•Application data (invoices, orders …
•Client specific customizing (company codes …
•User master data
Client 200
Client ###

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Clients in a SAP system
Default clients:
•000: default
•001: SAP template client
•066: Early Watch client

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Client Copies
Source: SAP AG

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Business Transactions are at Client Level
ECPCLT800
BWPCLT200
CRPCLT100
Portal
SCPCLT200
extract
extract
interface
interface

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TRANSPORTS

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SOFTWARE LOGISTICS IN SAP
• SAP defines the process of transporting changes from the development system, through a test system, to a production system as “software logistics”.
• SAP software logistics includes such topics as SAP system landscapes, SAP change management, SAP client concepts, SAP client instance strategies, SAP transport strategies, SAP transport management system, SAP multi-release strategies, N and N+1 architectures
• Moving code from development to production is called “promote to production strategy”.

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Transport Sequence
SAP
Database
SAP
Database
SAP
Database
Development
Acceptance
Production
Transport Directory (/usr/sap/trans)
export
import
import
YOU CAN NOT UNDO TRANSPORTS

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MIGRATIONS IN SAP

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Types of SAP migration
Homogeneous Migration ( System Copy ) / Unicode Migration
•No change of OS and DB
Heterogeneous Migration / Unicode Migration (replatforming)
•Changing the OS ( e.g. AIX  Windows 2008 )
•Changing the DB ( e.g. Oracle  SQL Server 2008 )
•Changing both ( e.g. OS400/DB2  Solaris / Oracle 11g )
•Virtualization
Heterogeneous migrations require SAP certified consultants and project approval from SAP.

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Homogeneous Migrations
Source: SAP AG

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SYSTEM CLONE/ COPY / REFRESH
Source: SAP AG

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Homogeneous Migrations
SAP
Database
SAP
Database
Acceptance
Production
System Copy
(database tools)
SAP
QASCLT200
SAP
PRDCLT200
Acceptance
Production
Client Copy
(RFC)
Source: SAP AG

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Heterogeneous Migrations
(Replatforming or OS/DB Migrations)
Changing the OS ( e.g. AIX  Windows 2008 ) Changing the DB ( e.g. Oracle  SQL Server 2008 ) Changing both ( e.g. OS400/DB2  Solaris / Oracle 11g )
Heterogeneous migrations require SAP certified consultants and project approval from SAP.

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Requirements for Heterogeneous Migrations (PROD)
SAP must be informed of intention to migrate
Migration must be done by a certified consultant
Send questionnaire & detailed project plan to SAP to get Migration Key (http://service.sap.com/migrationkey )
Hardware / Database / SAP-Kernel must be supported
Must be done with SAP Migration tools. SAP migration tools are release, vendor and OS independent.

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NEED SOME SERIOUS SAP AUTOMATION HERE 
Source: SAP AG

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SAP & AUTOMATION

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• SAP offers “Software Provisioning Manager 1.0” which can be used for system copy as well as software installation and un-installation. See http://scn.sap.com/docs/DOC-30430.
• SAP Landscape Virtualization Management (LVM) is an add-on to NetWeaver 7.3 and it uses Java AS. LVM provides application virtualization and management of SAP systems through a single user interface.
• EMC Replication Manager helps automate some of the post copy actions. EMC Replication Manager can be integrated with TDMS. However RM for SAP supports only Linux and HP-UX.
SAP & AUTOMATION

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• Other third party software such as eCloudManager by fluidOps, Redwood, Libelle, UC4, Cisco Intelligent Automation (not Cisco Tidal Enterprise Scheduler), Basis Technologies, BlueSystemCopy by Empirius and Cloupia (acquired by Cisco) can be used to automate cloning, copying and post processing.
SAP & AUTOMATION

© Copyright 2014 EMC Corporation. All rights reserved. 59
LVM
Source: SAP AG

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SAP LVM Infrastructure for EMC Storage
LVM Management Server
LVM Services and Resources
SAP Host Control Agent EMC Solutions Enabler 7.5 SAP LVM Managed Systems
SAP Host Control Agent
EMC SMI-S
EMC Storage Integrator (ESI) for SAP LVM
Centralized Storage (Block/File)
Symmetrix VMAX, VMAXe, DMX
VNX, CLARiiON CX4

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LVM
• See http://scn.sap.com/docs/DOC-43343 on how vBlock integrates with LVM.
• See http://scn.sap.com/docs/DOC-42216 for details on how different vendors integrate with LVM 2.0
• LVM can be customized to add custom tabs, integrated additional applications, extend functionality of built-in activities, integrate custom replication, define custom actions such as provisioning etc. See http://scn.sap.com/docs/DOC-48942 for details on customizing LVM.

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In-Memory Computing
&
SAP HANA

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http://no-disk.com

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What is SAP HANA?
Prepackaged “in-memory DB” solution, delivered as installed and preconfigured system (appliance model) to the customer site.
Built-in Tools for lifecycle management, security optimization and operation.
Best practices in tasks, concepts and procedures necessary for the ongoing operation
Installed on certified hardware only!
http://help.sap.com/hana_appliance

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•It is an in-memory DB optimized for both transactional and analytical workload
•The SAP HANA database is a hybrid in-memory database that combines row-based, column-based, and object-based database technology.
•Real-time analysis for high volumes of data (with changing data value over time)
•Business performance improvements => Ad-hoc planning, simulations, etc…
•Better qualified analysis => Queries against larger amount of data in less time
SAP HANA KEY POINTS:
Fast decisions on “real” data in “real time” !

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•No pre-processing of data
•No resource sharing
•One appliance per SAP HANA System (SID) For a usual PRD-QAS-DEV landscape three “appliances” are recommended At least two appliances are required if QAS and DEV run on one together
•No other apps can run on HANA
•Strategic to driving new competitive advantage and revenue growth
•Platform for SAP ERP moving forward (“Suite on HANA”)
SAP HANA KEY POINTS:

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SAP HANA
The defined components for SAP HANA are: • Intel Xeon E7-4870 CPU • 128 GB per CPU socket max • 10 GbE or 8 Gb FC redundant storage connectivity • 10 GbE redundant HANA node to HANA node connectivity • 1 GbE / 10 GbE redundant uplink • Complete the performance test in less than 1500 seconds • I/O performance of the data device has to show >600 MB/sec • SuSE Linux Enterprise Server 11 SP2 or • SuSE Linux Enterprise Server for SAP SP2

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SAP HANA Vision
...everything on one HANA database
HANA 1.0
HANA nxt
SAP ERP
RDBMS
new Apps
HANA 1.0
SAP BW
SAP ERP 1
SAP ERP n
…
SAP BW
non-SAP
TODAY
VISION
New BW Scenario
BW as the first SAP application running 100% on HANA
Side-by-side Scenario
SAP ERP running on a traditional RDBMS. In addition first programs can alternatively benefit from HANA (e.g. CO-PA)
new apps on HANA
One Store for Data and Analytics
SAP HANA only persistence layer for SAP Business Suite
SAP Business Suite optimized for in-memory computing

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VCE Confidential
© 2013 VCE Company, LLC. All rights reserved.
•THREE WAYS TO DEPLOY HANA
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HANA Appliance Types
Scale-Up
Single-Node
Internal Disk
No HA
Software DT
XS = 128 GB
S = 256 GB
M = 512 GB
L = 1024 GB
Scale-Out
Multi-Node
Shared Disk
Integrated HA
Software/Storage DT
2 – Many nodes
512GB per node
Tailored DC Integration
Multi-Node
Shared Enterprise Disk
Integrated HA
Software/Storage DT
Any certified server configuration

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Size
Model
Intel
CPU
Memory
Form Factor
Log Persistence
Data Storage
XSmall
C260
2 x E7
128GB
(16 x 8GB)
rack
6 x 100GB SSD
10 x 600GB
Small
C260
2 x E7
256GB
(32 x 8GB)
rack
6 x 100GB SSD
10 x 600GB
Medium
C460
4 x E7
512GB
(32 x 16GB)
rack
2 x FusionIO
12 x 600GB SAS
Large
B440
8 x E7
1TB
2 blades (+1 HA)
EMC VNX5300
EMC VNX5300
XL
B440
16 x E7
2TB
4 blades
EMC VNX5300
EMC VNX5300
XXL
B440
64 x E7
8TB
16 blades
EMC VNX5300
EMC VNX5300
Cisco HANA Offerings: Single System (SS) and Scale-Out (SO) Solutions
EMC/VCE offer ONLY “scale-out” HANA solutions

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SAP HANA PAM Some of the supported Hardware Platforms for SAP HANA Scale out (Dec 2013)
See https://help.sap.com/hana_appliance  Additional Info  PAM

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HANA Tailored Datacenter Integration
As of Jan/2014 only VMAX is TDI certified. VNX certification is pending.
Source: SAP AG

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Real-Time Data Platform (RTDP)
•It is a Data Lifecycle Management framework, integrating HANA, Sybase IQ, Sybase ASE and HADOOP file system, to enable a company wide data management and orchestration strategy:
•SAP HANA is for fast data (OLTP + OLAP)
•Sybase IQ is for historic “not so fast” data (OLAP)
•Sybase ASE is operational “not so fast” data (OLTP)
•HDFS is big data expansion to HANA (DB & non-DB data, high volumes)

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SAP NETWEAVER
ADMINISTRATION

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Typical Tasks of Netweaver (BASIS) Admin
Monitoring (including performance)
Troubleshooting
Backup / restore
Export / import
Migrations
System Cloning + post clone clean-up
In house scripting
Client copies
Scheduling backgroung tasks
User & Output configuration / management

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CUSTOMER CHALLENGES

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Key Observations on SAP
• SAP landscapes are complex
• Applications are exchanging messages with other applications
• Difficult to maintain consistency across applications and DBs
• Difficult to make changes
• Difficult to undo changes
• There are several different landscapes (DEV, QA, PROD etc)
• Need automated tools to manage the environment Note: SAP is not necessarily always mission-critical for the customer.

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WHY SAP IS SO SUCCESSFUL
Focus on business processes, not just software
Customizable SAP source code on the DB
OS/DB abstraction and standard programing language (ABAP and OpenSQL)
Development environment is provided
Repository of objects, functions, etc – reusable and business related
No limitation of functionality due to licensing restrictions (end of year audit)
Comprehensive online information both for customers and partners

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SAP customer compelling reasons
Converged infrastructure for SAP
Replatforming
HANA deployment
•Cisco/EMC HANA Appliance solution for Scale-Out, HA, Data Protection
•VCE HANA Appliance
SW upgrade
Cloud journey
Greenfield deployment
Acquisitions and merges
Growth and consolidation
•UNIX to Linux
•Oracle on Itanium
•Proprietary platform
•Obsolete or inefficent platform
•Unicode or <4.7
•Good candidate for archive
•Intel bare metal to virtual
•Automation
•Capex to Opex model
•Application migration
•New SAP functions
•New geos
•Datacenters consolidation
•Physiological growth (no archive)
•New geos
•Compliancy
•Subsidiaries
•M&A

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CUSTOMER ASSESSMENTS

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Questions to Ask:
•Which SAP applications do you have ?
•What are the versions?
•Which OS ?
•Do you use virtualization ? Which one ?
•Which DB ?
•Do you have DR in place ? How ?
•Do you have active/active operation ?
•What do you want to improve ?
•Who is your SAP technology partner ?

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RESOURCES

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Resources
• http://scn.sap.com/welcome
• http://www.news-sap.com/
• https://community.emc.com/community/connect/everything_sap (start here)
• http://www.saponwin.com
• http://www.saphana.com
• http://help.sap.com
• http://service.sap.com (Need account)

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THANK YOU

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