© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Virtual Trade Show Platform
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
A Little Background About Us
• Fully Host...
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Global Presence
3
Map Legend
IOperations ...
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Partial Clients
4
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2016 Meetings & Events Trends
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2016 MEETING & EVENT TRENDS
The average p...
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Time for a new approach? Virtual trade
...
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More Less Unchanged N/A
Virtual meeting...
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Source – American Express 2016 Global ...
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#SHIFTHAPPENS
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Virtual Conference Applications
MARKETING...
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Virtual Conference
SAME BENEFITS
AS A PHY...
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Features
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Powerful 3D Virtual Conference Venue
Exhi...
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Virtual Conference Features
Registration
...
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1) Built-In Communique Registration Form
...
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• Collects specific information
required ...
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Registration – Social Media Integration
•...
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Home Plaza
• Pick from dozens of backgrou...
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Home Plaza
Or easily upload a custom imag...
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Home Plaza - Greeter
Greet attendees with...
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Exhibit Hall With Booths
Walk the exhibit...
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Custom Booth Example
24
Easily upload any...
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Booth Features
25
Chat Live With Booth Re...
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Booth Features
26
Booth Rep Proactive Cha...
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Booth Features
Chat, Forum and Social Med...
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Booth Features
Information Kiosk
28
Acces...
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Booth Features
Scheduled Announcements
29
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Theater - Webcasts
Formats:
• Audio + Sli...
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Theater - Example Webcasts
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Webcasting – In-Room Mode
In-Room Mode co...
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Webcasting – Attendee Attention Tracking
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Webcasting – Polls
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Webcasting – Forum w/Threaded
Discussion
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Webcasting – Certification Webcast
Certif...
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Webcasting – Lucky Draw Winner
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Webcasting – Robust Reporting
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Networking Features
Group Chat Post Forum...
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Networking Features
40
Peer networking is...
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Resource Center
Central repository for di...
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• One-to-one chat – can take place in any...
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Key Differentiator
Global / Multilingual ...
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Key Differentiator
• Full interactivity
•...
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Key Differentiator
Easy Attendee Navigati...
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Key Differentiator
Easy Attendee Navigati...
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Key Differentiator
Gamification
47
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Key Differentiator
Gamification - Leaderb...
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Key Differentiator
3rd Party Software Int...
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Administrator Console
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Easy to Set Up
Easily pick from
dozens of...
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Easy Booth Set Up
Step 1
Pick your design...
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Booth Rep Dashboard
53
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Reporting & Analytics
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Detailed Analytics & Reporting
Attendee R...
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Registration & Attendance Reporting
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Click for each booth
to access a report o...
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Robust Reporting
Webcasts Viewed, Booths ...
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Robust Reporting
Registrants
• The user w...
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Robust Reporting
Attendee Reports
Detaile...
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Robust Reporting
Attendee Reports
Webcast...
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Robust Reporting
Attendee Reports
Detaile...
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Worldclass Infrastructure
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A
B
Unmatched Speed, Scalability & Reliab...
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Fanatical Support
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Key Differentiator
Dedicated Support Befo...
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The Virtual Event Process
Robust Technolo...
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Awards
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Brandon Hall Award Winner – 201...
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Case Studies
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Case Study - Virtual Training/Learning
70...
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Case Study - Virtual Partner Conference
7...
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Case Study - Virtual Trade Show
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• True...
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Case Study – Virtual Training Center
• 52...
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Case Study – Job Fair
Welcome Plaza with
...
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Disney – Career Fair
Welcome Plaza with
J...
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AT&T Virtual
Hospital
Let’s Get Creative!...
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Pepsi Virtual
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Let’s Ge...
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Virtual Trade Show Software Platform, Virtual Conference

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Virtual trade show software. The fully hosted platform functions like a traditional hotel or conference center based trade show, translating exhibit halls, educational seminars, and training events into a virtual world environment. Virtual Trade Shows allow the attendee to forgo the time and expense of travel while enjoying some of the amenities of a traditional trade show. At a virtual trade show, there are realistic-looking exhibit halls with booths for showcasing products and services. The attendee can view demos, pick up literature and chat live with sales representatives. Keynote speeches and seminars are delivered either in real time or on-demand by podcast and webcast technology.

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  • The Booth Rep Dashboard is an admin tool that provides: Private group chat among booth reps Way to identify if a person is engaged in chat and/or indicator that a rep is already communicating with an attendee in a booth A way within the environment for a staff member to see previous one-on-one chats that they (or other reps) had with attendees Length of time an attendee has been in the booth Number of prior booths visits for attendees that are currently in the booth
  • Medco ’s Center for Learning and Organization Effectiveness (CLOE) faced an urgent business challenge: How to deliver an interactive, engaging learning experience encompassing 30+ products and capabilities, to 800 geographically dispersed Account Management staff, via 40+ product owners and subject matter experts, as effectively and efficiently as possible (translation: no one was allowed to travel). They had only 14 weeks to coordinate and execute the entire sales training event Polls were taken after the conference, and 89% of the respondents rated the conference as valuable, very valuable, or extremely valuable. 95% said that they now have the tools to better position their products relative to their competition. Unisfair Confidential
  • Virtual Trade Show Software Platform, Virtual Conference

    1. 1. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Virtual Trade Show Platform
    2. 2. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 A Little Background About Us • Fully Hosted Cloud-Based Service • Leading Provider of Virtual Event and Conferencing Solutions • 15+ years experience • ~2,389 Employees in 26 countries worldwide • Delivered 25,000 events to 5 million participants • Global Footprint; Offices and Production Capabilities in Americas, Europe, Asia-Pacific • Ranked #1 Virtual Conference Technology by Forrester Research • Extensive blue chip client base • Largest services team in the Industry • Communiqué Conferencing has maintained an A+ rating with Business Bureau's (BBB) Accredited Business certification since October 2002. This award confirms Communiqué's commitment to customer satisfaction and excellence in business practices. A+ 2
    3. 3. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Global Presence 3 Map Legend IOperations / Call Centre IBridging / Data Center Location (Audio/Web/Video) IUC Data Center Location IIn-country Presence Local Presence (Administrative/Sales Offices, R&D) Commitment to personal attention Approximately 900 meeting consultants & account managers Over 1,700 operations staff worldwide Event Service Centers Voice Bridging Centers Web Data Centers Streaming Servers Call Centers Video Bridging Centers Network Operations Center Sales/Administrative Offices
    4. 4. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Partial Clients 4
    5. 5. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
    6. 6. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 6 2016 Meetings & Events Trends
    7. 7. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 2016 MEETING & EVENT TRENDS The average physical event costs $457 per attendee 250 attendees x $457 = $114,250 The average virtual conference costs $29,000 That equals $116 per attendee
    8. 8. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 8 Time for a new approach? Virtual trade shows are becoming one of the most popular ways for companies to communicate their message quickly and effectively, exhibiting their innovations to a mass online audience. According to Forrester’s research, “Virtual Events rank as the 2nd most important source of information when business decision makers evaluate technologies or services to purchase.” #nogutsnoglory
    9. 9. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 9 More Less Unchanged N/A Virtual meetings 33% 2% 26% 39% Training meetings 18% 16% 46% 20% Hybrid meetings 17% 2% 23% 58% Association meetings 11% 14% 50% 25% Trade shows 10% 17% 49% 24% Consumer/marketing events 9% 11% 32% 48% Sales meetings 9% 8% 45% 38% Incentives 3% 14% 33% 50% One third of the respondents to 2016 Successful Meetings’ trends survey said they planned to hold more virtual meetings in the coming year, compared to just 2 percent who will plan fewer. This was by far the largest increase in any type of meeting reported. Hybrid events were second, with nearly 17 percent planning more, and 2 percent planning fewer. VIRTUAL TRADE SHOW STATISTICS
    10. 10. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 10 Source – American Express 2016 Global Meetings & Events Survey
    11. 11. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 11 #SHIFTHAPPENS
    12. 12. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Virtual Conference Applications MARKETING TRAINING HR / BENEFITS Demand Generation Sales / Partner Enablement Recruiting • Virtual Tradeshows • User Conferences • Solution Centers • Product Centers • Leadership Forums Use Cases • Sales Kickoff Events • Sales Resource Centers • Partner Expos • Partner Training Centers • Learning Centers Use Cases • Recruiting Centers • Career Fairs • HR Benefit Centers • On-Boarding Centers Use Cases 12
    13. 13. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Virtual Conference SAME BENEFITS AS A PHYSICAL CONFERENCE Exhibitor Booths Attendee/Exhibitor Interaction Networking Keynotes & Live or On demand Presentations 13
    14. 14. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Features
    15. 15. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Powerful 3D Virtual Conference Venue Exhibit Hall Networking Lounge Theater / Conference Hall Resource Center 15
    16. 16. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Virtual Conference Features Registration Beautiful customized landing pages for attendee registration including email reminders. Home Plaza A custom lobby with a show greeting and navigation to other show locations Auditorium Attend scheduled live and on-demand presentations within the virtual show. No downloads. No pop-ups. Comes with tools to search and bookmark. Exhibit Hall A 3-D show floor with custom exhibitor booths. Resource Center A central repository of all show content – webcast presentations, demos, documents and presentations with search and bookmark tools Exhibitor Booth Booths can be chosen from template library or designed from existing sketches. Booths can offer white papers, product collateral, demos, rich media content, surveys, polls and giveaways to visitors. Group and individual live chats are available for engaging with booth visitors Networking / Communications Center Professional networking tools to find best matches for attendees, message board forums, message center to send/receive messages and individual or group chat areas. 16
    17. 17. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 1) Built-In Communique Registration Form • Created using Communique’s easy registration form builder • Stakeholders & Visitors register & log in via the Communique registration site 2) “Fast Access” Integration • Registration is done on the customer’s website [or some other site/application] • User’s information is saved in the Communique Data Base 3) Database Integration • Registration is done on the customer’s website [or some other site/application] • Upon login – Communique will check the customer's DB and retrieve user’s information into the Communique DB 4) File upload • The customer provides all registrant information in a (.csv) file • The file is uploaded by Communique to the Commuqinue database Registration – Flexible Options 17
    18. 18. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 • Collects specific information required by hosting organization • Registration can be restricted to specific domain or registration can block specific domains • Include Flash animation or static banner graphic • Lead Origin/Campaign source tracking codes • Email confirmation and reminders • Pre Event Registration data available for download in real time • Post Event Emails can be sent automatically – Thanks for joining – Sorry we missed you Registration – Communique Form 18
    19. 19. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Registration – Social Media Integration • Single sign-on via Facebook, LinkedIn or Google+ • Share with social media 19
    20. 20. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Home Plaza • Pick from dozens of backgrounds or upload your own • Enables easy navigation for attendees • Use a walk-out greeter or jumbotron video screen • Promote sponsors with banners • Social media links for promoting 20
    21. 21. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Home Plaza Or easily upload a custom image from any camera or smart phone 21
    22. 22. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Home Plaza - Greeter Greet attendees with a Jumbotron video or walk-out greeter 22
    23. 23. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Exhibit Hall With Booths Walk the exhibit floor… Visit exhibitor booths, chat with representatives, download literature, watch videos, take a survey, register for a prize, etc. 23
    24. 24. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Custom Booth Example 24 Easily upload any image for a custom booth
    25. 25. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Booth Features 25 Chat Live With Booth Reps
    26. 26. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Booth Features 26 Booth Rep Proactive Chat Invite (optional)
    27. 27. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Booth Features Chat, Forum and Social Media Links 27 Send Offline Message to Booth Owner Live Booth Chat Forum w/Threaded Discussion Links to Social Media or Display Live Feed
    28. 28. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Booth Features Information Kiosk 28 Access documents, view/download literature, watch videos, take a survey, prize giveaway, watch presentations, etc
    29. 29. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Booth Features Scheduled Announcements 29
    30. 30. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Theater - Webcasts Formats: • Audio + Slides • Video Only • Video + Slides 30 Options: • Live • Semi-Live • On-Demand
    31. 31. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Theater - Example Webcasts
    32. 32. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Webcasting – In-Room Mode In-Room Mode complements the Webcast experience for in-person attendees to events that have both online and in-person components (hybrid events). Now in-person attendees can enjoy the same level of participation as the virtual audience via their mobile device with no app or plug-in required. In-Room mode empowers every attendee with all the interactive features traditionally available only to online attendees. In-person attendees can ask questions, answer polls, and view and save content. Attendees simply type any questions into the Q&A panel without the need to move the microphone. With In Room Mode, everyone has a front-row seat to view presentations. Click here to download a product overview.
    33. 33. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Webcasting – Attendee Attention Tracking
    34. 34. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Webcasting – Polls
    35. 35. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Webcasting – Forum w/Threaded Discussion
    36. 36. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Webcasting – Certification Webcast Certification Webcast allows presenters to create simple, direct certification options without the overhead of designing a complex course environment. The presenter can enforce minimum requirements to create a pass/no pass decision or certificate. The options for passing criteria can be any of the following or combination of each: • Minimum participation during a live webcast • Minimum participation during an on- demand webcast • Attendee polling – Attendees are required to answer a number of predefined polls.
    37. 37. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Webcasting – Lucky Draw Winner
    38. 38. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Webcasting – Robust Reporting
    39. 39. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Networking Features Group Chat Post Forum TopicsShare Threaded Discussions 39 Networking Lounge Location
    40. 40. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Networking Features 40 Peer networking is a key element of any trade show. Attendees can see who is attending and who has attended the event. Attendees can chat with each other and share business cards. Peer Networking
    41. 41. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Resource Center Central repository for digital content (videos, documents, etc.) 41
    42. 42. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 • One-to-one chat – can take place in any location • Group chat – generally used in Plaza, Networking Lounge and Exhibit Booths. • Scheduled chats • Skype Video Conference • Booth Chat – group, one-to-one or attendee-to-booth rep • Network Builder – an ability to search show attendees to exchange vcards and chat • Message Board Forums – Post topics to get the opinions of attendees or contribute to the thread of conversation. • Messages – In-show email that can be forwarded to an external email account • Session Q&A – Every Keynote or Breakout can include moderated Q&A, where attendees enter questions into the console and receive answers either verbally during the Q&A portion of the session, or via text response individually or to all session attendees. • Session Polls – Single question polls can be included in any Session • Session Surveys – a multiple question survey can be included in any Session (may be used as Session evaluations) • Booth Surveys – a multiple question survey can be included in each Booth; may be used in conjunction with a prize drawing or other incentive. • Prize Giveaways 42 Key Differentiator Interactivity
    43. 43. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Key Differentiator Global / Multilingual Translation – 37 Languages 43
    44. 44. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Key Differentiator • Full interactivity • Viewing live and on-demand webcasts including video • Interacting with other visitors in the Networking Lounge • Chatting with booth reps • Participating in discussion forums • Accessing all on-demand content • Secure login • Use scroll, pinch zoom and other native device navigation • Full access to Q&A sessions Mobile Device Support 44
    45. 45. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Key Differentiator Easy Attendee Navigation – Now Live Indicator “Now Live” Indicator When a live session is in progress the “Now Live” button will appear. 45
    46. 46. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Key Differentiator Easy Attendee Navigation – What’s New Indicator “What’s New” Indicator For any returning attendee, new content that has been added to the venue since their last visit will be identified. This allows the newly added content and locations to be easily found and utilized more quickly, closing the gap from their previous visit. Clicking the Subscribe button will add the attendee to the ‘What’s New’ email list where they will receive a weekly email with a personalized list of the new content, jobs and locations that have been added to the conference. 46
    47. 47. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Key Differentiator Gamification 47
    48. 48. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Key Differentiator Gamification - Leaderboard 48
    49. 49. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Key Differentiator 3rd Party Software Integration 49 Communique virtual conference platform has integration with leading 3rd party LMS and CRM software. An API or SAML is available to integrate with other software or databases to pass information or allow Single Sign On (SSO)..
    50. 50. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Administrator Console
    51. 51. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Easy to Set Up Easily pick from dozens of existing templates and colors or upload your own images from a camera or smart phone 51
    52. 52. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Easy Booth Set Up Step 1 Pick your design from dozens of templates and color choices or upload your own background image from any camera or smart phone Step 2 Add your content 52
    53. 53. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Booth Rep Dashboard 53
    54. 54. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Reporting & Analytics
    55. 55. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Detailed Analytics & Reporting Attendee Reporting • Who are they? • Where did they come from? • Where are they located? • Did they attend after registering? Activity Metrics • How long did they stay? • Which locations & booths did they visit? • What did they view? • What did they take? • Whom did they chat or talk to? Interest Metrics • What are they interested in? • What questions did they ask? • What information did they request? • Did they view documents, videos or other content? 55
    56. 56. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Registration & Attendance Reporting
    57. 57. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Click for each booth to access a report of booth visitors Click for each booth to access booth chats Click to see booth content (docs, videos, etc.) accessed Click to see social media shares and messages Booth Reporting
    58. 58. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Robust Reporting Webcasts Viewed, Booths Visited, Resources Accessed 58
    59. 59. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Robust Reporting Registrants • The user who registered to the event Live Visitors • The users who visited the event No Shows • The users who registered to the event but have no yet visited Origin Tracking • Any origin tracking codes used are listed along with how many people registered and visited with each one Registration Method • Breakdown of registrants and visitors per registration method (microsite, fast access, SAML, DB integration, social media, multi event registration, system). Mobile • The Mobile report displays the number of visitors and the average event visit time for each device category *Real-time reports are indicated by a green clock as shown below and are updated every 5 minutes Registration Reports 59
    60. 60. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Robust Reporting Attendee Reports Detailed Reports Locations Per Visitor • Shows which locations each visitor went to and how long they spent in each location Job Applications • Displays job postings and the number of applications for each position. Can filter down to jobs by owner or location. Audience Distribution • Registrants or attendees distribution be any single selection, registration field. Webcasts Per Visitor • Visits and podcast downloads for a selected group of webcasts 60
    61. 61. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Robust Reporting Attendee Reports Webcasts • Attendees and metrics per webcast Booths • Visitors and metrics per webcast Lounges • The attendees, visit time, forum posts and public chat messages per lounge Resource Centers • The attendees, visit time and content views per resource center Quizzes • Details on who tool quizzes and the results Surveys • Survey results and details of the users who took the surveys 61
    62. 62. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Robust Reporting Attendee Reports Detailed Reports Webcast Additional Info • Additional metrics per webcast Booth Additional Info • Additional metrics per booth Halls • The attendees and visit time per hall Moderated Chat • Attendees and metrics per moderated chat Job Centers • The attendees, visit time and content views per job center 62
    63. 63. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Worldclass Infrastructure
    64. 64. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 A B Unmatched Speed, Scalability & Reliability DATA CENTERS CDN CDN CDN Virtual Events Two Data Centers with Instantaneous Fail-Over Complete A / B Path Redundancy Triple CDN Redundancy 64
    65. 65. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Fanatical Support
    66. 66. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Key Differentiator Dedicated Support Before, During & After Your Virtual Conference • Manages account and tracks major project milestones • Monitors account health • Primary point of escalation • Assists with contract questions • Resolves billing questions • Primary point of contact throughout the Virtual Show • Manages timeline, project plan and all deliverables • Manages all support tasks in relation to the show • Monitors live show • Primary point of contact throughout the Webcast production • Manages timeline, project plan and all deliverables • Manages all support tasks in relation to the webcast • Monitors live webcast Account Manager Virtual Event Manager Webcast Manager 66
    67. 67. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 The Virtual Event Process Robust Technology + People + Proven Process = SUCCESS Kick–off & planning Registration Page Launch Booths & resource center build Webcast/webinar production Venue/event customization Email reminders Environment Review Event live Booth Accounts Form Booth Content Guide and Training Build Booths Booth Rep Training Webcast Content Checklist Create Webcast Locations Webcast Content Email Copy Schedule Email Blasts Microsite Creation Form Build Microsite Venue Content VEC/Venue Build Project Schedule Virtual Event Creation Form Create Virtual Event Responsibilities: Client Communique Conferencing 67
    68. 68. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Awards 68 Brandon Hall Award Winner – 2011, 2012 First Place and Ex Award - 2011 “Most Innovative” – 2010 & 2011 3 Awards with Elearning! Magazine 2012,2013 Best Technology – Virtual Learning 2013 Event Design Magazine “Best Virtual Environment - 2012 Best Virtual Learning Environment By Elearning! & Government Mag - 2014
    69. 69. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Case Studies
    70. 70. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Case Study - Virtual Training/Learning 70 • Virtual Learning Environment so employees could instantly access content, SME’s and collaborate with peers • Reduced cost from $2,000+ to $62 per trainee • Saved almost $2,000,000
    71. 71. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Case Study - Virtual Partner Conference 71 • Educated 2,000 partners in 2 days across 82 countries. • Over 4,000 information downloads • 5,000 booth visits • 900 booth chats
    72. 72. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Case Study - Virtual Trade Show 72 • True virtual campus, with several virtual environments • The world’s largest virtual environment for lead generation • More qualified leads and lowered CPL to under $20 • Sales pipeline of over $475,000,000 • Actual revenue of $98,400,000
    73. 73. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Case Study – Virtual Training Center • 52% viewed ALL training content available • Average visit time was 2 hours and 12 minutes • The training team tracked learning behavior the first 120 days and the adjusted the environment structure content to improve results 73
    74. 74. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Case Study – Job Fair Welcome Plaza with Jumbotron Video Jobs Hall with Exhibitor booths, chat with booth reps, download literature, watch videos, etc… 74
    75. 75. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Disney – Career Fair Welcome Plaza with Jumbrotron Video Welcome Plaza with Custom background image 75
    76. 76. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 AT&T Virtual Hospital Let’s Get Creative! Ford Virtual Auto Show 76
    77. 77. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Pepsi Virtual Collaboration Cafe Let’s Get Creative! Hershey’s 77
    78. 78. © Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 Contact Us 78 vshow@communiqueconferencing.com • US & Worldwide: 1+866-332-2255 or 1+202- 266-0058 • Canada: 1+866-332-2255 • UK: 0808 238 0649 • Ireland: 1 800932407

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