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The Path to Being the Best Leader: How to Lead with Charisma, Integrity, and Conviction

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Learning Objective: Discuss methods that increase leadership skills

The quality of an organization’s leadership and management is critical to its success. This is true at team, department, and organizational levels. However, what’s the secret to that quality? How do you ensure it throughout the organization? How do you become an excellent leader and manager yourself? As with any professional skills, the skills of leadership and management can be learned and practiced. This course is specifically designed to help you do just that, whatever your role in the organization.

At the end of this seminar, participants will be able to:

a. Understand the skills needed to be a successful leader.
b. Understand ways to manage staff performance.
c. Evaluate their own style.
d. Develop skills that help deliver their objectives.

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The Path to Being the Best Leader: How to Lead with Charisma, Integrity, and Conviction

  1. 1. Dermawan Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim.
  2. 2. The Path to Being the Best Leader How to Lead with Charisma, Integrity, and Conviction © 2020 Karmyn Norwood. All rights reserved.
  3. 3. TRANSFORMATIONAL LEADERS:  Lead by example – they bring authentic presence, integrity, vision and compassion into their role.  Lead with values, meaning and a higher purpose.  Demonstrate genuine concern for the needs and feelings of others.  Inspire followers to change expectations, perceptions and motivations, and work toward common goals. THE PATH TO BEING THE BEST LEADER : HOW TO LEAD WITH CHARISMA, INTEGRITY, AND CONVICTION Rosalind Brewer “Most people don’t like change. They revolt against it unless they can clearly see the advantage it brings. For that reason, when good leaders prepare to take action or make changes, they take people through a process to get them ready for it.” - John C. Maxwell © 2020 Karmyn Norwood. All rights reserved.
  4. 4. DEMOCRATIC LEADERS:  Facilitate the conversation and encourage people to share their ideas and be a part of the decision making.  Involve employees in decisions, delegate assignments and ask employees for suggestions.  Capitalize on the team’s skills and talents by letting them share their views, rather than simply expecting them to conform. Larry Page THE PATH TO BEING THE BEST LEADER : HOW TO LEAD WITH CHARISMA, INTEGRITY, AND CONVICTION “If you are a leader, you should never forget, everyone needs encouragement. And everyone who receives it – young or old, successful or less than successful, unknown or famous – is changed by it.” - John C. Maxwell © 2020 Karmyn Norwood. All rights reserved.
  5. 5. CHARISMATIC LEADERS:  Talk the talk and walk the walk – they attract followers and inspire people to action.  Place a lot of value in each person and have the ability to truly listen to their concerns.  Are capable of initiating and maintaining a significant level of change in the organization.  Are secure and confident enough to be comfortable in their own skin. Oprah Winfrey THE PATH TO BEING THE BEST LEADER : HOW TO LEAD WITH CHARISMA, INTEGRITY, AND CONVICTION “People who add value to others do so intentionally. I say that because to add value, leaders must give of themselves, and that rarely occurs by accident.” - John C. Maxwell © 2020 Karmyn Norwood. All rights reserved.
  6. 6. LAISSEZ-FAIRE LEADERS:  Give all rights and power to make decisions to the worker.  Believe that people excel when left alone to respond to their responsibilities and obligations.  Hand power over to workers, but still take responsibility for the group’s decisions and actions. Warren Buffett THE PATH TO BEING THE BEST LEADER : HOW TO LEAD WITH CHARISMA, INTEGRITY, AND CONVICTION “Good leaders must communicate vision clearly, creatively, and continually. However, the vision doesn't come alive until the leader models it.” - John C. Maxwell © 2020 Karmyn Norwood. All rights reserved.
  7. 7. AUTOCRATIC LEADERS:  Promote compliance by workers through the use of rewards and punishments.  Tell subordinates what to do and do not accept complaints or insubordination of any kind.  Seek to maintain the status quo.  Pay attention to employees’ work in order to find faults and deviations. THE PATH TO BEING THE BEST LEADER : HOW TO LEAD WITH CHARISMA, INTEGRITY, AND CONVICTION Autocratic Leaders “People may hear your words, but they feel your attitude.” - John C. Maxwell © 2020 Karmyn Norwood. All rights reserved.
  8. 8. SITUATIONAL LEADERSHIP Lassiez-Faire Transformational Democratic Charismatic Autocratic The Best Leaders Are Situational – They are able to step into any circumstance, recognize what style is appropriate for effective engagement and quickly adapt. KNOWING YOURSELF IS KEY TO GROWING YOURSELF THE PATH TO BEING THE BEST LEADER : HOW TO LEAD WITH CHARISMA, INTEGRITY, AND CONVICTION Situational Leadership SITUATION AL LEADER © 2020 Karmyn Norwood. All rights reserved.
  9. 9. Panel Moderator Mariama Beemer – NetApp Panelists Olu Bolden - Raytheon Toya Jackson – General Motors Karmyn Norwood – Lockheed Martin Aeronautics Company © 2020 Karmyn Norwood. All rights reserved.
  10. 10. HOT TOPICS © 2020 Karmyn Norwood. All rights reserved.
  11. 11. CHARISMA © 2020 Karmyn Norwood. All rights reserved.
  12. 12. INTEGRITY © 2020 Karmyn Norwood. All rights reserved.
  13. 13. CONVICTIO N © 2020 Karmyn Norwood. All rights reserved.
  14. 14. RECOMMENDED READING • The 5 Levels of Leadership, Center Street – 2011 • The 15 Invaluable Laws of Growth, Center Street – 2012 • How to Win Friends & Influence People, Pocket Books – 1998 • The One Minute Manager, Blanchard Family Partnership and Candle Communications Corporation – 1981, 1982 • The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change, Franklin Covey – 2004 • Leading in a Culture of Change, John Wiley & Sons, Inc. – 2004 • Kanban Change Leadership: Creating a Culture of Continuous Improvement, John Wiley & Sons, Inc. – 2015 • Deep Change: Discovering the Leader Within, Jossey-Bass – 1996 • Organizational Culture and Leadership, John Wiley & Sons, Inc. – 2010 THE PATH TO BEING THE BEST LEADER : HOW TO LEAD WITH CHARISMA, INTEGRITY, AND CONVICTION © 2020 Karmyn Norwood. All rights reserved.

Editor's Notes

  • Rosalind G. Brewer is an American businesswoman who is the COO of Starbucks and the former President and CEO of Sam's Club, a division of Wal-Mart Stores Inc. She is the first woman and the first African-American to fill the role of CEO at one of Wal-Mart Stores' divisions. As of 2016, she is listed as the 57th most powerful woman in the world by Forbes. Brewer previously served on the board of directors for Lockheed Martin Corporation, and is chair of the board of trustees for Spelman College.

    Transformational Leadership Style:
    The transformational leadership style draws on assorted capabilities and approaches to leadership, creating distinct advantages for the organization. A leader using this approach possesses integrity, sets a good example and clearly communicates his goals to his followers. He expects the best from them. He inspires people to look beyond their own interests and focus on the interests and needs of the team.

    Pros:
    -Leaders that follow the transformational style of leading challenge and inspire their followers with a sense of purpose and excitement.
    -Transformational leaders create a vision of what they aspire to be, and communicate this idea to others.
    -Serve as ideal role models and are admired for this.

    Cons:
    -Dependence on the Leader
    -Draining Personnel
    -Power and Manipulation
    -Lack of Check and Balance
  • Larry Page (born March 26, 1973) is an American computer scientist and Internet entrepreneur who co-founded Google with Sergey Brin. Page is the chief executive officer (CEO) of Google's parent company, Alphabet Inc. Under Page, Alphabet is seeking to deliver major advancements in a variety of industries. As of February 11, 2018, Page was the ninth-richest person in the world, with a net worth of $51 billion.

    Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University, California. Larry Page is now the CEO of parent company Alphabet, Inc.

    Democratic Leadership Style (also know as Participative):
    When Google became too large to easily manage the flow of new ideas and projects, it instituted a schedule of meetings between employees and the company's founders and chief executives. At these meetings, employees can pitch new ideas and projects directly to the top executives. Google employees receive free food cooked by a company chef, are provided with bus rides to work and are allowed to travel through the building on scooters and bicycles. They also have access to company daycare facilities, exercise gyms and other amenities. These perks are intended to help create a fun and creative atmosphere.

    Pros:
    -The democratic leadership style is a very open and collegial style of running a team. Ideas move freely amongst the group and are discussed openly.
    -Everyone is given a seat at the table, and discussion is relatively free-flowing.
    -This style is needed in dynamic and rapidly changing environments where very little can be taken as a constant.
    -Qualities of a democratic leader include the ability to give everyone a voice and to encourage creativity.

    Cons:
    -It is somewhat slow to make a decision in this structure, so while it may embrace newer and better methods, it might not do so very quickly.
    -The role and control of the manager may be weakened
    -Internal conflict due to conflicting views may arise
  • Oprah Winfrey (born Oprah Gail Winfrey (January 29, 1954) is an American media proprietor, talk show host, actress, producer, and philanthropist. She is best known for her talk show The Oprah Winfrey Show, which was the highest-rated television program of its kind in history and was nationally syndicated from 1986 to 2011 in Chicago, Illinois. Dubbed the "Queen of All Media", she was the richest African American of the 20th century and North America's first multi-billionaire black person, and has been ranked the greatest black philanthropist in American history. Several assessments rank her as the most influential woman in the world.

    Charismatic Leadership Style:
    Charismatic business leaders have style, personality and confidence, according to the "Harvard Business Review" website. They also have a certain elusive quality, which allows them to attract followers and inspire people to new heights. Charismatic leaders are also known as transformational leaders because they are often involved in significant change initiatives.

    Pros:
    -Ability to effect change
    -Brings huge doses of enthusiasm to the team
    -Display confidence in self and followers
    -Very energetic in driving others forward
    -Sensitive to people emotions
    -Supportive environment
    -Vision and articulation

    Cons:
    -Over-reliance on the leader
    -Lack of clarity
    -Failure of vision
    -Poor management
    -Autonomy

  • Warren Edward Buffett: (born August 30, 1930) is an American business magnate, investor, and philanthropist who serves as the chairman and CEO of Berkshire Hathaway. He is considered one of the most successful investors in the world and has a net worth of US$84 billion as of June 3, 2018, making him the fourth wealthiest person in the world.

    Lassiez-Faire Leadership Style (also known as Delegative):
    Warren Buffett's "laissez faire" style gives his employees complete freedom to manage projects and think of creative solutions when problems arise. He only intervenes in dire situations. Buffet equates his success and management style to surrounding himself with highly capable, creative thinking individuals who, as Buffet claims, are smarter than him.

    Pros – Lassiez Faire Works when:
    -Followers are highly skilled, experienced, and educated.
    -Followers have pride in their work and the drive to do it successfully on their own.
    -Outside experts, such as staff specialists or consultants are being used.
    -Followers are trustworthy and experienced.

    Cons – This style should not be used when:
    -The leader cannot or will not provide regular feedback to their followers.
    -Workers are not good at managing their own projects and solving problems on their own.
  • Martha Stewart, Leona Helmsley, Donald Trump examples of autocratic leaders.

    Autocratic Leadership Style (also known as Authoritarian):
    Autocratic leadership is characterized by individual control over all decisions and little input from group members. Autocratic leaders typically make choices based on their ideas and judgments and rarely accept advice from followers. Autocratic leadership involves absolute, authoritarian control over a group.

    Pros:
    -Effective in small groups where leadership is lacking
    -Can be used effectively in cases where a great deal of pressure is involved. In situations that are particularly stressful, such as during military conflicts, group members may prefer an autocratic style.
    -Manufacturing and construction work can benefit from the autocratic style. In these situations, it is essential that each person have a clearly assigned task, a deadline, and rules to follow.

    Cons:
    -This style tends to discourage group input. Because autocratic leaders make decisions without consulting the group, people in the group may dislike that they are unable to contribute ideas.
    -Autocratic leadership can also impair the morale of the group in some cases. People tend to feel happier and perform better when they feel like they are making contributions to the future of the group. Since autocratic leaders typically do not allow input from team members, followers start to feel dissatisfied and stifled.
  • Situational leadership theory, or the situational leadership model, is a model by Paul Hersey and Ken Blanchard, developed while working on Management of Organizational Behavior. The best leaders, he believes, are “situational” — they are able to step into any circumstance and recognize whether they need to engage at the strategy level or dive into the nitty-gritty. 

    People who are viewed as Situational Leaders: Colin Powell, Jack Stahl (Former Chief Executive for Coca-Cola and Revlon).
    -The fundamental principle of the situational leadership model is that there is no single "best" style of leadership.
    -Situational leadership refers to when the leader of an organization must adjust his style to fit the development level of the followers he is trying to influence.
    -With situational leadership, it is up to the leader to change his style, not the follower to adapt to the leader’s style.
    -In situational leadership, the style may change continually to meet the needs of others in the organization based on the situation.

    Hersey and Blanchard characterized leadership style in terms of the amount of task behavior and relationship behavior that the leader provides to their followers. They categorized all leadership styles into four behavior types, which they named S1 to S4:
    S1: Directing – is characterized by one-way communication in which the leader defines the roles of the individual or group and provides the what, how, why, when and where to do the task;
    S2: Coaching – while the leader is still providing the direction, he or she is now using two-way communication and providing the socio-emotional support that will allow the individual or group being influenced to buy into the process;
    S3: Supporting – there is shared decision-making about aspects of how the task is accomplished and the leader is providing fewer task behaviours while maintaining high relationship behavior;
    S4: Delegating – the leader is still involved in decisions; however, the process and responsibility has been passed to the individual or group. The leader stays involved to monitor progress.
    Of these, no one style is considered optimal for all leaders to use all the time. Effective leaders need to be flexible, and must adapt themselves according to the situation.
  • The 5 Levels of Leadership, Center Street – 2011
    The 5 Levels of Leadership are: 1. Position - People follow because they have to. 2. Permission - People follow because they want to. 3. Production - People follow because of what you have done for the organization. 4. People Development - People follow because of what you have done for them personally. 5. Pinnacle - People follow because of who you are and what you represent.
    The 15 Invaluable Laws of Growth, Center Street – 2012
    The Law of the Mirror: You Must See Value in Yourself to Add Value to Yourself The Law of Awareness: You Must Know Yourself to Grow Yourself The Law of Modeling: It's Hard to Improve When You Have No One But Yourself to Follow The Law of the Rubber Band: Growth Stops When You Lose the Tension Between Where You are and Where You Could Be The Law of Contribution: Developing Yourself Enables You to Develop Others
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