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Smart Metering Implementation Summit


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"At the Smart Metering Networking Implementation Summit taking place April 26-28th, 2010 in Washington D.C will provide you with the opportunity to exchange strategies and best practices for implementing a more stable grid. Gain practical knowledge on how to create a strategy to overcome operational, technical and regulatory issues pertaining to full AMI deployment.

Key smart metering priorities that will be discuss at the Summit

•Tackle the complexity of full scale smart metering deployment •Build effective and efficient pricing strategies •Maximize the reliability and scalability of smart meters •“Befriend” your customers by integrating customer-centric pricing, billing solutions, and incorporating training and educational programs •Optimize spend and improve cost structure by building strategic partnerships with suppliers and vendors


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Smart Metering Implementation Summit

  1. 1. Register Before 3/5/2010 and proudly presents Pay Only $999! See page 3. Moving from Pilot AMI Project to Full Deployment: Maximizing the Technological, Operational and Customer-Specific Benefits of Smart Metering April 26-28, 2010 | Sheraton Premiere at Tysons Corner Hotel Vienna, VA Benchmark Your Smart Metering Join us at the 2nd Smart Metering Implementation Initiatives Against Summit to discuss key smart metering priorities: These Success ✔ Tackle the complexity of full scale smart metering deployment by Stories: creating robust strategy aimed to overcome operational, technical and Southern Edison Company regulatory issues pertaining to full AMI deployment Northeast Utilities Westfield Gas & Electric ✔ Build effective and efficient pricing strategies by implementing dynamic Department pricing Horizon Energy Group ✔ Maximize the reliability and scalability of smart meters by tackling the Telvent Utility Group complexity of communication solutions DOE Portland General Electric Co. ✔ “Befriend” your customers by integrating customer-centric pricing, billing NIST solutions, and incorporating training and educational programs NASUCA DC Public Service Commission ✔ Optimize spend and improve cost structure by building strategic partnerships with suppliers and vendors Pacific Crest Securities PEPCO Holding Inc. Duke Energy Southern California Edison Sponsors: Media Partner: Puget Sound Energy Tendril Pecan Street Project Inc
  2. 2. Moving from Pilot AMI Project to Full Deployment: Maximizing the Technological, Operational and Customer-Specific Benefits of Smart Metering April 26-28, 2010 | Sheraton Premiere at Tysons Corner Hotel Vienna, VA Who Will Attend: Type of Company: • Electric Utilities • Local distribution companies • Energy retailers • Electric Associations • Government agencies and regulatory bodies Dear Colleague, Job Titles: • Utility Managers Smart meters offer immediate operational efficiencies, labor force reductions, • Smart Meter Directors more accurate meter reads, and remote connects and disconnects, in addition • Head/Director of AMI projects to longer-term grid control benefits, such as demand response. • Renewable Energy: Director/Manager • VP/Director/Manager of regulatory Affairs The great news is meter technology itself is maturing. That, coupled with the • Smart Grid Managers momentum from supportive legislation and utility demand, means a greater • VP/Director/Manager – Tariff and Pricing focus on connecting the customer and the utility with meter information. However, as utilities continue to improve their business processes they learn About the Organizer there are still substantial gaps between technology, customer and utilities as well as utilities ability to process and analyze the retrieved data. Another challenge is the large number of concerns regarding the benefits of smart meters for the consumers. Recent cases with PG&E and Duke Energy Energy & Utilities IQ, a division of IQPC, is pose serious threats of smart meters deployment. your networking resource and is designed to help you with the challenges you face everyday through our leading customer management The main question is: What will happen next with all large scale smart conferences, training courses, email newsletter grid deployment projects and how will consumers affect the and webinars. These products are designed to create a learning atmosphere like no other by regulatory landscape of smart meter implementation? bringing together top customer management experts that share their knowledge and Join our 2nd Smart Metering Implementation Summit and gain the latest experience with our members. information on Smart Metering projects. I look forward to meeting you in Washington, D.C. for a productive discussion on how to meet and sustain your high-performance objectives in Sponsorship and 2010 and beyond! Exhibition Opportunities: Sponsorships and exhibits are excellent opportunities for your company to showcase its products and services to high-level, targeted P.S. Maximize your decision makers attending the 2nd Smart learning experience by Implementation Summit. IQPC and Energy & Utilities IQ help companies like yours achieve attending our how-to important sales, marketing and branding objectives Oksana Shubchinskaya workshops! See page 3 by setting aside a limited number of event Sr. Program Director and register today! sponsorships and exhibit spaces – all of which are tailored to assist your organization in creating a platform to maximize its exposure at the event. For more information on sponsoring or exhibiting at this or upcoming events, please contact Mario Matulich at 1 (212) 885-2719 or 2
  3. 3. Pre-Conference Workshops Monday, April 26, 2010 8:30 – 11:30 8:00 Registration for Workshop A A Exploring the world of AMI Products: Find the best one for your business When looking for AMI network solutions there are multiple questions that utilities • Gas and water modules for combo utility application need to ask including scalability to accommodate growth as a utility expands the How will you benefit: meter deployments throughout its service territory. Another important consideration • Gain an understanding on how to increase meter reading efficiency and reduce is self sustainability, so there is no need for additional fixed network equipment overhead costs and enhance customer service piggy-backed onto the utility distribution system. Join this interactive workshop and • Eliminate the need to have electric company staff involved in the network learn about FlexNet, provided by Sensus Metering Systems. deployment process What will you cover: • Ensure optimal network performance • Internet-based programming of the network and meter endpoints Workshop Leader: • Familiarize yourself with such product features as demand reads, programmable George Uram, VP, Industry and Regulatory Affairs, Sensus Metering read interval, power fail alarm and meter functions - all accessible from the Systems Inc. Internet 11:45 – 2:45 11:30 Registration for Workshop B – Lunch will be served. B Integrating Smart Grid Analysis and Valuation into Utility Enterprise Business Planning Smart grid technology and smart grid projects are fairly not new to the industry but • Quantifying financial and operational implications of renewables and distributed accurate evaluation of smart grid performance and impact on existing assets and resources integration operations especially when many utilities are moving from pilot projects to the full • Capital planning and budgeting implications deployment is essential for utility business forecasting. It is also important to • Impact of smart metering on consumers calculate and estimate the impact of smart grid technology on consumers. This How you will benefit: workshop will guide participants on how to execute business planning initiatives that • Enhance the robustness of your business case account for these new and changing business considerations. In this session, you will • Plan and account for environmental compliance and sustainability gain a clear approach for properly integrating Smart Grid and business planning. • Monitor your project’s performance and identify areas for corrective action What will be covered: Workshop Leader: • An analytic framework to determine business and operating model impacts of Sam Poston, Partner, ScottMadden smart grid projects • Accounting for reliability benefits, operating efficiencies and savings 3:00 – 6:00 2:45 Registration for Workshop C. C Taking Advantage of an Enterprise-wide Solution: Covering All Aspects of Smart Grid Implementation Today, when many utilities are looking for ways to “connect all the dots”, all How you will benefit: aspects of Smart Grid technology, an enterprise –wide solution might be the right • Gain understanding of main building blocks necessary for selecting an enterprise- answer for them. But before committing your company to any solution big or wide solution small, it is important to learn how it addresses the common challenges presented • Identify business and technical aspects of deploying an enterprise-wide solution by Smart Grid, especially when it comes to the customer. • Maximize the effectiveness of your current business initiatives in the area of smart grid implementation What will be covered: • Ways to increase customer service Workshop Leader: • Reduce frequency and duration of outages Andy Zetlan, Smart Grid Solutions, Telvent Utility Group • Improve demand response functionality Registration Information Special Dietary Needs: If you have a dietary restriction, Pricing Register by Register by Standard please contact Customer Service at 1-800-882-8684 to March 5, 2010 April 2, 2010 Price discuss your specific needs. Conference Only $999 (Save $800) $1,599 (Save $200) $1,799 Details for making payment via EFT or wire transfer: JPMorgan Chase - Penton Learning Systems LLC dba All Access $1,899 (Save $1,547) $2,499 (Save $947) $2,699 (Save $747) IQPC: 957-097239 ABA/Routing #: 021000021 Reference: Please include the name of the attendee(s) and Workshop Only $549 each $549 each $549 each the event number: 18316.002 Payment Policy: Payment is due in full at the time of Please note multiple discounts cannot be combined. registration and includes lunches and refreshment. Your A $99 processing charge will be assessed to all registrations not accompanied by credit card payment at the time of registration will not be confirmed until payment is received registration. and may be subject to cancellation. MAKE CHECKS PAYABLE IN U.S. DOLLARS TO: IQPC For IQPC’s Cancellation, Postponement and Substitution * CT residents or people employed in the state of CT must add 6% sales tax. Policy, please visit Team Discounts: For information on team discounts, please contact IQPC Customer Service at 1-800-882-8684. ©2010 IQPC. All Rights Reserved. The format, design, content Only one discount may be applied per registrant. and arrangement of this brochure constitute a trademark of IQPC. Unauthorized reproduction will be actionable under the Special Discounts Available: A limited number of discounts are available for the non-profit sector, government Lanham Act and common law principles. organizations and academia. For more information, please contact Customer Service at 1-800-882-8684. 3 | 1-800-882-8684
  4. 4. Main Conference Day One Tuesday, April 27, 2010 7:15 Registration & Coffee 1:15 DOE UPDATE: SGIG Projects This interactive session will provide you with the latest updates on Smart Grid 8:00 Chairperson’s Welcome and Opening Remarks Investment Grants and will cover the following aspects: • What the negotiation process looks like 8:15 OPENING KEYNOTE: Smart Metering Utilization: From • Data collection for project management and performance Pilot AMI Projects to Full Deployment • Data Collection for metrics and benefits The process of installation of smart meters and communications followed by • Cyber security system optimization, data management and data storage is not an easy one, Invited: Eric Lightner, Head of Smart Grid Force, DOE but the process gets even more complex when companies prepare to transition from pilot project to full deployment. Learn how to identify and resolve 2:15 PANEL DISCUSSION: Building Strategic Partnerships operational, technical and regulatory issues pertaining to full AMI deployment. with Suppliers and Vendors to Optimize Spend and During this interactive session you will learn how to: Improve Cost Structures • Identify and carry out necessary operational changes: assets retrofitting, IT At a time when many utilities move away from AMR to AMI the importance of systems upgrade etc. strategic partnerships with technology providers and meter manufacturers is • Manage regulatory requirements pre- and post- presenting the projects for increasing in geometric progression. However, making the right choice of stimulus funds various components necessary for effective smart metering programs is not an • Select and deploy new technology across the whole supply chain easy task. Attend this interactive session and learn how to: Lawrence M. Oliva, Director, Tariff Programs & Services, Customer • Perform an in-depth analysis of an existing supply chain to identify all Service Business Unit, Southern California Edison necessary components for change and replacement • Identify criteria for vendors’ selection: price, time line, efficiency and 9:00 KEYNOTE: Consumer Advocacy: Building Effective and consumer preferences etc. Efficient Pricing Structures • Identify next steps to execute any necessary changes Utilities can create real markets for electricity with processes that vary by the Steve Pullins, President, Horizon Energy Group minute but the consumer groups have often resisted flexible pricing. What is Jessica Brahaney Cain, Director, CL&P Plan-It Wise Energy Program, the best choice for a utility between mandatory, default or voluntary flexible Northeast Utilities, CP&L structures? • Select the most suitable pricing strategy based on internal and external Crit Harrison, Smart Grid Planning and Implementation, Duke Energy factors • Implement dynamic pricing and present its advantages to internal and 3:00 Afternoon Networking and Refreshment Break in the external stakeholders Exhibit Hall • Build an open dialogue with customers and present them with clear benefits of smart meters 3:45 Roundtable Discussions: Jessica Brahaney Cain, Director, CL&P Plan-It Wise Energy Program, Leveraging Government and Private Funding for Smart Northeast Utilities, CP&L Metering Investments After most of the federal government funding has been allocated, the 10:00 Morning Networking and Refreshment Break in the questions arise – what are the next steps for the rest of the utilities regardless Exhibit Hall of whether they are municipal or privately owned? This session will cover the future of smart grid economy and different ways utilities can utilize carious 10:45 PANEL DISCUSSION: Communication Network funding opportunities currently existing in the market. Join this panel and learn Technology, Part 1: Utilities’ Take-aways how to: As utilities prepare for the real time demand response, issues of reliability, • Identify cost of new generation, information requirements for customers and scalability and cost will continue to dominate the conversation. Reliable tax laws communication network is a must to ensure data is transmitted in real time • Set time frame and identify benefits and costs of the projects and avoid retrofitting. Attend this panel discussion and gain knowledge about: • Select a project within the constraints of limited finances • Various communication technologies currently used in the US: fixed RF, • Leverage strategic partnerships to spread the costs power line and cellular Paul M. Martin, Systems Accountant, Westfield Gas & Electric • What types of communication technology have proven to be successful Department • Challenges and solutions Brewster McCracken, Executive Director, Pecan Street Project Inc Steve Pullins, President, Horizon Energy Group 4:45 Leveraging Cutting Edge Technologies to Increase 11:30 PANEL DISCUSSION: Communication Network Efficiency of Collecting, Managing and Storing the Technology, Part 2: Technology Providers’ Take-aways Massive Volume of Data Generated by Smart Metering It is not a secret that benefits from communication network technologies are Devices – part 2 yet to be seen leaving utilities questioning the validity of all the benefits they There are a number of communication technologies proposed for use with were promised. But, what is the actual stage of technology development and smart metering systems, including wireless short-range communications, what answers can solution providers give to those who question the benefits mobile communications and communications over wireless sensors networks. of offered technological advancements? During this panel discussion you will In order to store the collected data utilities can utilize SCADA and other data cover the following: storage technologies. The question is, what technologies have proven to be • Consumer perceptions and understanding of smart meter technology successful and can bring the most benefits to both the utilities and the • Real-time data retrieval and analysis: what really works? customer? During this interactive session we will cover the following aspects: • What are the next steps that utilities can take to increase the effectiveness of • What utilities can learn from other industries that have been deploying data deployed technologies collection and storage solutions: IT, retail Representative of Tendril • Common challenges and potential pitfalls and how to eliminate bottlenecks Andy Zetlan, Smart Grid Solutions, Telvent Utility Group • How to balance outsourcing with in-house solutions: criterion for comparison 12:15 Networking Luncheon Anna Grau, Performance Analyst, Puget Sound Energy 5:30 Close of Day One 4 | 1-800-882-8684
  5. 5. Main Conference Day Two Wednesday, April 28, 2010 7:30 Registration & Coffee now have the power to lower their bills. The task that utilities are left with is how not only to show the customers all the benefits from smart meters but 8:00 Chairperson’s Recap of Main Conference Day One also to help them to utilize them. Attend this interactive session and discuss the following HOT issues: 8:15 OPENING KEYNOTE: Developing Interoperable • Web Accessibility: Customers’ online access to detailed data on their energy Standards: Industry Priorities and Regulatory Aspects use Cyber security, communications as well as coordinating operation of the bulk • Money Saver: how to save money by reducing energy use during times of power system with new and emerging technologies for renewable sources, peak demand demand resources, electricity storage and transportation issues are all the • New Possibilities to come: home area network interface, automated aspects that need to be addressed in the process of development of new management of home/facility energy use technology standards. What are the latest developments in this area? How will George Potts, Vice President, Business Transformation, these new developments affect all the stakeholders? During this interactive PEPCO Holding Inc. presentation you will learn about: • The accelerated framework for continued development on the initial 12:30 Networking Luncheon standards for interconnected systems and devices that comprise the Smart Grid 1:30 The Impact of Utility Telemetry Systems on Large Scale • Priority action plans: Feeling the gaps for additional or revised standards Meter Deployments: Broadening the Knowledge of • Development and Implementation of a system for testing and certifying how Existing Systems the standards are implemented in Smart Grid equipment, processes and Utilities have, over the past year, rushed to implement metering systems and systems the networks that connect them to the software applications that utilize the Thomas Nelson, Project Lead, NIST information. As these systems are implemented, it is important to acknowledge that metering systems and their communications architectures 9:15 What About the Customer? Part 1 are not the only telemetry systems in place to support the business, and these The idea that the customer can quickly capture the STAKEHOLDERS other systems can impact the need for metering telemetry and the design of PANEL networks. During this interactive case study, you will: energy savings that smart meters may provide, once DISCUSSION Gain comprehensive perspective on utility telemetry issues they’re thoroughly integrated in homes and businesses, • has been around for quite a while. Note the “may” — • Learn about the impact of the telemetry on large-scale meter deployments nobody is quite sure how the plan will in fact turn out. The latest complaints from • Learn about time skew inherent in metering systems and it’s impact on the the customer wary of the meter switch are challenging this notion; it is quite software the uses the data from the networks possible that consumers could be shouldering the costs of the transition long Andy Zetlan, Director, Smart Grid Solutions, Telvent Utility Group before they realized the savings. Putting aside controversial statements, what is the reality of smart meters deployment? What is the customer really gaining 2:15 PANEL DISCUSSION: Developing Effective Strategies to and what are the potential and real failures of the technology that is already in Drive Changes in Customer Behavior place? The most pressing challenge for utilities is educating consumers about the new During this interactive panel discussion you will have a chance to hear the approach to electric consumption. The issue becomes particularity pressing various perspectives opinions on smart meters efficacy from the following: when the actuality of incorporating technology hits the residential home. What • Consumer advocacy groups Strategies can utilities deploy to encourage consumer engagement in electric • Utility Business Analysts data management? Join this interactive discussion and receive answers to • Municipal and privately owned utilities these and many other questions • Regulators Dean Smith with Jamie Swails, Network Data Operations, Portland Charles Acquard, President NASUCA General Electric Co Betty Ann Kane, Chairman, DC Public Service Commission Jessica Brahaney Cain, Director, CL&P Plan-It Wise Energy Program, Northeast Utilities, CP&L Ben Schuman, Analyst, Pacific Crest Securities Thomas Nelson, Project Lead, NIST 3:00 Afternoon Networking and Refreshment Break in the Exhibit Hall 10:00 Morning Networking and Refreshment Break in the Exhibit Hall 3:30 STATE COMISSIONS UPDATE – Smart Grid Implementation As economic regulators, Commissioners are likely to immediately ask questions 10:45 What About the Customer? STAKEHOLDERS about the potential costs and benefits of the Smart Grid. The estimated costs Following the previous discussion you will continue PANEL for smart grid vary widely; however, the State policymakers are concerned the dialogue and in addition you will hear what DISCUSSION primarily with the costs and benefits to ratepayers in their State’s utility service solutions could be applied to the aforementioned territory. But the costs are not the only aspects of Smart Grid that are of challenges and what all the stakeholders can do to ensure importance to Commissioners. Attend this interactive session and learn the that smart metering delivers on its promises to customers, utilities and the answers to the following: State. During this interactive panel discussion you will have a chance to hear • What financial implications are Commissioners considering? the various opinions from: • What are the consumer issues that Commissioners are concerned about? • Consumer advocacy groups • How are Commissioners addressing Federal Stimulus Funds? • Technology providers Betty Ann Kane, Chairman, DC Public Service Commission • Utility Business Analysts • Municipal and privately owned utilities 4:15 40 Ideas in 60 Minutes Charles Acquard, President NASUCA A panel of experts will break down the tools and activities that have had the greatest impact on their respective business. The panel will also brainstorm Ben Schuman, Analyst, Pacific Crest Securities next steps and outline key takeaways for the conference participants that can George Potts, Vice President, Business Transformation, be applied immediately upon the return from the conference. The critical areas PEPCO Holding Inc. of discussion are: • Best network solution Calvin Shirley, VP of Energy Efficiency, Puget Sound Energy • Best metering data management system • Best pricing strategy 11:30 Identifying and Demonstrating Long-Term Smart • Best consumer education program Metering Benefits to the Customer Don’t miss out this great Lessons Learned exchange and bring YOUR ideas to One issue that is emerging during the implementation of smart metering at the table! the micro level is the asymmetry of the benefits. The utility installing the meters gets some upfront cost savings, including much better control over Ben Schuman, Analyst, Pacific Crest Securities their energy demand and higher visibility into consumer preferences/usage. However, the customer benefits seem to be at the margin. In addition, the Thomas Nelson, Project Lead, NIST situation is complicated by overall decreasing demand for electricity. In order to overcome some of these challenges, it is important to show the customer that 5:15 Chairperson’s Closing Remarks & End of Conference through receiving a more accurate reading of their energy usage, customers 5 | 1-800-882-8684
  6. 6. International Quality & Productivity Center REGISTRATION CARD 535 5th Avenue, 8th Floor New York, NY 10017 YES! Please register me for ❑ Conference Only Choose Your Workshop(s) ❑ Workshop(s) Only ❑A ❑B ❑C See Page 3 for pricing details. Your customer registration code is: When registering, please provide the code above. Name__________________________________ Job Title ________________________ Organization____________________________________________________________ Approving Manager______________________________________________________ Address________________________________________________________________ City__________________________________State______________Zip____________ Phone________________________________Fax_______________________________ E-mail__________________________________________________________________ 5 EASY WAYS TO REGISTER: ❑ Please keep me informed via email about this and other related events. 1 Web: ❑ Check enclosed for $_________ (Payable to IQPC) 2 Call: 1-800-882-8684 ❑ Charge my __Amex __Visa __Mastercard __Diners Club 3 Email: Card #__________________________________Exp. Date___/___ CVM code ______ 4 Fax: 1-646-378-6025 Details for making payment via EFT or wire transfer can be found on 5 Mail: IQPC preceding page. 535 5th Avenue, 8th Floor, ❑ I cannot attend, but please keep me informed of all future events. 18316.002/D/KD New York, NY 10017 Register Before 3/5/2010 and proudly presents Pay Only $999! See page 3. Moving from Pilot AMI Project to Full Deployment: Maximizing the Technological, Operational and Customer-Specific Benefits of Smart Metering April 26-28, 2010 | Sheraton Premiere at Tysons Corner Hotel Vienna, VA