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Smart Home Services: Electric vehicle management Itron Utility Week 2012


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Smart Home Services: Electric Vehicle Management ITRON Utility Week 2012

By Gerry Vurciaga Director - Global Smart Energy Services & Partners at Capgemini.

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Smart Home Services: Electric vehicle management Itron Utility Week 2012

  1. 1. Smart Home Services Electric Vehicle ManagementOctober 2012
  2. 2. Smart Home…People taking control of their energy use Utilities interacting with their customers inand their home management… new ways…Warm up the house before getting home Save them money without them taking any actionTurn off appliances after leaving home Help them to increase comfort levelsSet the alarm, turn on security lights and turn Provide new services together with partners, such asoff the TV when going to bed, all at the touch of security and healthcarea button Understand who to target with which tariffs, products andLink new devices and appliances easily services SMART HOME © 2012 Capgemini. All rights reserved 2
  3. 3. And the market is now at an inflectionpointDemand for Smart Services• Home area networks, broadband and smartphones becoming ubiquitous• Consumers seeking out new services, especially on smartphones and tablets Suppliers of Smart Services• Increasing consumer demand for energy • Utilities with early home energy management consumption data and awareness of offers – looking for the right services and business home energy management model going • Independent players with additional services, but limited product range • Telcos looking to get into the home – gearing up for new service offers that take advantage of investment in broadband and smartphones • Retailers looking for service revenues on the back of product sales SMART HOME © 2012 Capgemini. All rights reserved 3
  4. 4. Our service reduces risk and accelerates growth Integration Cloud Services Home & Mobile Apps Home Area Network Marketing & Analytics Device Activation Billboard Gateway Customer Management App Downloads Energy Management Communication Protocol(s) Customer Service Automation (scenes) Comfort Monitors & Sensors Billing Demand Response Security Control Devices Messaging & Alerts Healthcare Smart Appliances Data Capture • Ready-to-go solution – rapid tailoring to your market needs and integration with your systems • Managed service – we take care of the IT • Continual development – new capabilities, new apps and new device drivers SMART HOME © 2012 Capgemini. All rights reserved 4
  5. 5. It allows you to give your customers the choicethey expectMultiple operating systemsMultiple home network protocols, for example…Device manufacturer agnosticHundreds of product drivers already written for many manufacturersAccess for other providers to deliver value added services to your customers SMART HOME © 2012 Capgemini. All rights reserved 5
  6. 6. It provides a direct communications channel toyour customersTargeted messages via…Text or full HTML… Contrail Airlines… Save Energy, Earn Miles… go to, such as demand response and critical peak pricing eventsIntegration with CRM, billing and marketing/analytics SMART HOME © 2012 Capgemini. All rights reserved 6
  7. 7. We will work with you to develop your solutionat the speed you requireToday’s mobile apps• Billboard• Whole house and appliance energy monitoring• Temperature/AC control• Electric Vehicle Management• Lighting and appliance control• PV/solar monitor• Household profile• Camera monitoringToday’s cloud functionality• Consumer – device activation, scenes and triggers, mobile app downloads• Service provider – certified product catalogue, customer and activity monitoring/reporting, targeted customer communications, customer alerts, demand response event management (OpenADR), threshold based scenes, ecosystem service provider management, household activity data capture SMART HOME © 2012 Capgemini. All rights reserved 7
  8. 8. EVM SERVICEIntegrating more adaptable andsustainable transport infrastructureand vehicles – making the smartenergy society a reality 8
  9. 9. EVM ServiceEVM Service integrates with the Smart Grid and provides utilities andtheir customers smart charging options and applications to take advantageof utility programs; an Open Standard framework is utilized to encourageelectric vehicle adoption.Targeted Benefits:• Support Electric Vehicle Adoption by using Open Standards• Provide customers with smart charging options and price options• Customer Applications provide interface to charging sessions and other home devices (e.g. PCT, Smart Plugs, Appliances, Lighting……)• Be prepared for Electric Vehicle impacts SMART HOME © 2012 Capgemini. All rights reserved 9
  10. 10. EVM Service: Open Framework• A standard interface to the EV Cloud Services Utility back office• Secure connectivity across the Internet• Communications via AMI for Smart Services control and Broad Band for Platform management and content• Private cloud hosting services for security, reuse, and scalability Customer Applications• Built on industry standard Customer Portal Application Down Loads protocols and command sets Data Capture & Reporting Messaging & Alerts Device Activation (OpenADR, TCP/IP, Wi-Fi, ZigBee, HomePlug, SEP 2.0) SMART HOME © 2012 Capgemini. All rights reserved 10
  11. 11. EVM Service: Open Framework• Provides the utility to enable integration to DERs efficiently• Uses Open Standards Interfaces to enable competition of vendor solutions• Leverages AMI and other systems to provide data/information to customers• Flexible architecture enables utilities to implement new tariffs and programs• Utilities can effectively manage DERs to optimize the grid because of improved monitoring and control
  12. 12. SMART GRIDDEMONSTRATIONECOtality and SDG&E workingtogether with Capgemini to providesmart charging benefits for the utilityand their customers 12
  13. 13. Smart Grid Demonstration Project• Zephyr is being used to provide an open platform for the Smart Grid Demonstration Project to enable EV Adoption• Use cases to are being developed and implemented to help SDG&E have better monitoring and control capabilities.• Customer Applications will be provided to give the customer the tools take advantage of SDG&E programs• SDG&E is using the Zephyr Services Platform to act as an interface between EVSEs and the utility back office• ECOtality can utilize their Blink Network to provide quality services for their customers SMART HOME © 2012 Capgemini. All rights reserved 13
  14. 14. EVM ServicesEVM Services enable the adoptionof smart and sustainable transport infrastructure and vehiclesand integrate them into the wider smart, sustainable economy.Benefits:• Embeds and integrates electric vehicles (EVs) into every part of the evolving Smart Grid an enables the adoption• Allows the utility to have visibility of all Electric Vehicle Charging using open standards• Provides the utility with the ability to manage Electric Vehicle using smart charging• Utilities can develop and implement smart charging tariffs• Provides customers web based applications to manage charging sessions• Improves customer satisfaction SMART VEHICLE SMART HOME © 2012 Capgemini. All rights reserved 14
  16. 16. EVM Service: Preparedness RoadmapThe Smart Services Platform enables the adoption of clean transportationvehicles and integrate them into the wider smart, sustainable economy. EVM Service allows utilities to have full visibility and management of electricvehicle charging using open standards. The platform also providescustomers with mobile and web-based applications to monitorand control charging sessions. Maturity Phase Growth Phase  Task V – Implementation  Task VIII – Program Expansion of the EVM Service  EVM Services scalability  Pilot roll-out  Measure EVM Services Early Adoption  Obtain baseline data performance on the grid Phase  Task VI – Evaluate / Test  Offer incentives to customers  Show initial results to participate  Task I – Align with Utility EVM Goals  Encourage customer  Task IX – Monitor Achievements  Task II – Identify Stakeholders participation  Celebrate Achievements!  Task III – Understand Requirements  Task VII – Adjust EVM  Define utility specific goals for EVM Service as necessary Service  Task IV – Determine Timeline Create the Vision Set the Foundation Achieve the Results Months 12 -18 Months 24 - 36 Years 3+ In collaboration with
  17. 17. www.capgemini.comThe information contained in this presentation is proprietary ©2012 Capgemini. All rights reserved