1. Have you ever been misinterpreted in an e-mail, TM, or IM because the receiver could not see your facial expressions or hear your tone of voice? Describe what happened. Do you think the use of emoticons (smiley faces and the like) help reduce this communication confusion? Provide examples or conversation where you think emoticons could and couldn’t help.
2. What is your preferred method of communication in the workplace? Why? What method of communication is your least preferred? Why?
3. What different types of communication tools are used in your workplace? How are they used?
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When Quality Assurance Meets Innovation in Higher Education - Report launch w...
1. Have you ever been misinterpreted in an e-mail, TM, or IM bec
1. 1. Have you ever been misinterpreted in an e-mail, TM, or IM
because the receiver could not see your facial expressions or
hear your tone of voice? Describe what happened. Do you
think the use of emoticons (smiley faces and the like) help
reduce this communication confusion? Provide examples or
conversation where you think emoticons could and couldn’t
help.
2. What is your preferred method of communication in the
workplace? Why? What method of communication is your least
preferred? Why?
3. What different types of communication tools are used in your
workplace? How are they used?
