1. MKT 421 Final Exam
1) Big Fizz Co., a manufacturer of cola-flavored drinks, wants to add packaged fruit juices to its existing
product line. Big Fizz must make some decisions regarding packaging and branding the fruit juices. These
decisions would fall under which variable of the marketing mix?
2) Hewlett-Packard sells personal computers through specialty computer stores, electronics
superstores, and its own Internet site. What is the marketing mix variable that is being considered here?
3) Marketing strategy planners should recognize that
4) Target marketing, in contrast to mass marketing,
5) The process of naming broad product-markets and then dividing them in order to select target
markets and develop suitable
6) ______________ is the process of naming broad product-markets and then segmenting these broad
product-markets in order to select target markets and develop suitable marketing mixes.
7) Marketing research which seeks structured responses that can be summarized is called
8) One of the major disadvantages of the focus group interview approach is that
9) When focus group interviews are used in marketing,
10) Focus groups
11) A small manufacturing firm has just experienced a rapid drop in sales. The marketing manager
thinks that he knows what the problem is and has been carefully analyzing secondary data to check his
thinking. His next step should be to
12) The marketing manager at Massimino& McCarthy, a chain of retail stores that sells mens clothing, is
reviewing marketing research data to try to determine if changes in marketing strategy are needed.
Which of the following sources of data would be a secondary data source?
13) Which of the following statements about consumer products is true?
14) The attitudes and behavior patterns of consumers making a purchasing decision are part of the
15) The observing method in marketing research
16) The first step in market segmentation should be
17) The product life cycle

2. 18) Which of the following is one of the product life cycle stages?
19) While watching a television program, Liza gets a phone call just as a commercial is starting. She
presses the mute button on the televisions remote control and takes the call, so she pays no attention
to the commercial. In terms of the communication process, the telephone call is an example of what?
20) Which of the following functions are performed by wholesalers in the channel of distribution?
21) Typically the ______________ and the marketing manager are responsible for building good
distribution channels and implementing place policies.
22) SGCA is having a sales contest to encourage retailers to quickly reduce the inventory of SuperGamer
computers. Retailers with the highest sales during the next month win an expense paid trip to a special
dealer meeting at a resort in Hawaii. This is
23) Advertising allowances
24) Price reductions given to channel members to encourage them to promote or otherwise promote a
firms products locally are
25) A producer using very aggressive promotion to get final consumers to ask intermediaries for a new
product has
26) Nantucket Hammocks, Inc., uses dealer incentives, discounts, and sales contests in order to
encourage retailers to give special attention to selling its products. Nantucket Hammocks is using
27) Quality Ceramic, Inc., (QCI) defined five submarkets within its broad product-market. To obtain
some economies of scale, QCI decided NOT to offer each of the submarkets a different marketing mix.
Instead, it selected two submarkets whose needs are fairly similar, and is counting on promotion and
minor product differences to make its one basic marketing mix appeal to both submarkets. QCI is using
the
28) When segmenting broad product-markets, cost considerations tend
29) ______________ focuses on introducing new products to existing markets.
30) When a company grows globally by introducing existing product lines to new markets, this is an
example of what?