7. What is it?
Documents how you use
content to achieve your
business objectives.
What are the
key components?
“ABCs,” conversation, budgets,
production partners, and KPIs.
Content
strategy
Why is it
important?
To ensure you are getting the
best return possible for your
content investment.
8. Understand your ABCs
Audience
Brand
Competition
Audience
What does your audience care about?
◦ Use empathy map to understand
what do they think, feel and do
◦ What are their pains and aspirations
What content is your audience
◦ Searching for
◦ Talking about
◦ Consuming
Brand
How are we filling the audience
demand?
◦ What is the conversation we
are having now?
◦ Can our offerings address the
pain points of our audience?
◦ Where do we show up in
search?
Competition
How is your competition filling the demand?
◦ Top-performing content
◦ Voice, look, and feel
◦ Key topics
◦ Differentiators
9. Tips for understanding your audience
• Ask friends and colleagues who have an interest in the topic
• Use social listening tools like www.buzzsumo.com
• SEO: search Google for the keywords that define your offering and look at
the results
• Look at how popular ads address them in print, digital and on TV. What
pain points do they address?
11. Identify the Conversation
Audience
Brand
Competition
What is the conversation you want to
have with your audience?
◦ It needs to be a conversation your
audience wants to have…
◦ One that we can realistically and
authentically deliver…
◦ And one that is unique and differentiated
from our competition
12. Care Consider Choose
Attract your
audience with a
strong hook
Help those in the
market understand
why you are the
best option
Share detailed
information about
your offering so
they convert
Conversation Plan
Customer Journey
14. What are the
key components?
Human truth, the backbone of
your story, and the 3Cs
Concept Brief
Why is it
important?
A concept brief is backed by
tailored insights and triggers
great creative thinking.
What is it?
The concept brief translates
the insights from the client
into creative fuel.
It jump starts the creative
thinking that will build a
bridge between business
objectives and audience
truths.
15. All great stories depend
on a single idea—that
one truth we can
all rally around.
This is the
human truth.
◦ In a world where… (audience truth)
◦ What if we… (creative challenge)
◦ Because… (unique evidence)
◦ And that will… (audience outcome)
◦ But consider… (white space, DOs, DON’Ts)
Developing
the Concept
16. Asset Brief
What asset should
I build for each
network?
Use the tipsheet
What is it?
The specific details needed for
each asset to begin production
(format, type, budget, timeline,
etc.)
Why is it
important?
To ensure you produce great
assets that effectively tell your
story in market.
22. Using story
structure
Which story structures are best
suited for the story you are telling?
◦ Monroe’s Motivated Sequence
◦ Duarte’s Sparkline
◦ Freytag’s Pyramid
26. Duarte’s Sparkline
Duarte’s Sparkline is an educational structure that creates a series of
contrasts between “what is” and “what could be” to motivate action
from the audience.
What could be What could be
What is What is What is What is
What could be Reward
Gap
28. Duarte’s Sparkline
What could be
Spending $1 on razors
What could be
Just what you actually
need: razors with aloe
What is
Spending $20
on Razors
What could be
Getting razors delivered
to your door
Reward
Figuring out where
to stack your savings
What is
Forgetting to buy your
blades every month
What is
Shopping for
razors
What is
Shave technology
you don’t need
“Our Blades are F’ing Great by Dollar Shave Club”
29. Freytag’s Pyramid
Freytag’s Pyramid is a traditional 5-part story structure with an exposition, rising action, climax
which turns the story, falling action and clear resolution. While a utilitarian structure for any
story, it’s particularly effective for helping tell client stories.
Climax
Exposition
Resolution
30. Freytag’s Pyramid (modified)
This structure will help connect our audience with “like minded” individuals, showcase
the extent of the client’s challenge, how they arrived at their decision, the outcomes or
benefits, and the ultimate return on the investment.
Decision
Connection
Return
32. Freytag’s Pyramid
“Bay Fish & Trips” by Google
Connection:
Stuart & Sandra’s
professional
backgrounds
Challenge:
Running a
business/problems with
traditional marketing
Decision:
Finding Google
Adwords
Outcome:
How it works &
positive business
impact brought by
Adwords
Return:
Personal benefits of
having a successful
small business
33. The first
storyboard
Walt Disney Studio was the first to use
storyboarding in the early 1930s for
Three Little Pigs.
An animator drew scenes on separate
sheets of paper and pinned them up on a
bulletin board to tell a story in sequence.
34. Focus on the
big picture
Try not to get caught up in the details of
every scene, you'll have time to work
through them before or during production.
In the beginning, it's important to keep
your eye on the overall story and how
the big ideas fit together.
Getting started: Begin with the most
memorable moment and go from there.
35. Keys to a great
blog post or an
article
Article length between 500 and 800 words.
In-depth pieces may require a longer word count, but readers
prefer shorter, especially on mobile.
CTA above the fold, and another at the end.
Reach people who don't scroll through the entire article while
maintaining traditional CTA placement at the end.
Use Data! Assign facts and numbers that relate to the
value you’re trying to convey in your post.
If your value proposition is to save time, your number
could be save 30 minutes of time.
Numbers and facts drive 36% more traffic to your blog.
Make it Scanable.
36. A headline is a promise to our audience we must pay off, not
clickbait.
Keep headlines short and direct. Have a great hook.
Headlines with approximately 7– 10 words earn the highest
number of clickthroughs.
Headlines with a neutral sentiment do not perform as well.
Headlines that convey strong positive or negative emotions
tend to perform better.
If stuck, have fun and create the worst headline possible and
then try to beat it.
Try the Headline Analyzer at CoSchedule
https://coschedule.com/headline-analyzer
Write Better
headlines
37. Great
Headlines
#1 THE BURNING QUESTION
Will your website survive the Google Mobile Penalty?
#2 THE CLASSIC HOW-TO
How to eat on less than $1.00/meal.
#3 THE HOW-TO CASE STUDY
How we increased our Facebook traffic by 332%.
#4 THE UNEXPECTED COMPARISON
Why you should be building trust, not traffic.
#5 THE GUIDE
A data-driven guide to creating viral content.
38. Great
Headlines
#6 GOOFS, ERRORS, AND MISTAKES
5 common errors that sway you from making good decisions.
#7 THE CLASSIC LIST POST
3 creative ways to hear your inner truth.
#8 THE WHY
Why SEO is actually all about content marketing.
#9 THE REASONS WHY
6 reasons successful people are wearing the same thing every day
#10 THE TWINS
How to be consistent: 5 steps to get things done, all the time.
39. Social tiles
Keys to social
You have less than 3 seconds to get your audience’s
attention. There are three key elements to craft an
engaging social tile:
1. Imagery: High quality image, eye-catching to
break through the clutter.
2. Copy: Short, to the point, giving your audience a
glimpse of what they’ll get if they click through.
3. CTA: Should invite your audience to click
through. It can be written as part of the copy or
in the shape of a button, depending on format.
40. Image with link preview With Video
CTA Button
Image
1200 x 628
Post Copy
90 characters
Headline
25 characters
Link
Description
30 characters
Link preview posts
41. Photo posts
Post Copy
90 characters
Image
1200x900
With Image With GIF
GIF will
autoplay and
loop in the feed
GIF must first be
hosted on a third-
party site (like
Giphy) and then
pasted in
42. Thing to
remember
when shootingRule of Thirds
(more a
guideline)
Video composition
When filming or photographing people, it is common to line the body up to a vertical line and the
person's eyes to a horizontal line. If filming a moving subject, the same pattern is often followed,
with the majority of the extra room being in front of the person (the way they are moving)
43. Establish [wide] shot POV [point of view] Birds-eye
Close-up / Extreme Close-up Medium Selfie
Shot types
44. Quick Tips:
Identify available light sources around you
Know where to shoot from
Move around until there is most light on what you’re
filming, pay attention to your subjects face
Consider using a bounce card
Lighting
Editor's Notes
Use your marketing business plan as input to help you complete the ABCs. Also leverage MD&I and sales if needed. MD&I has social listening data about your audience that can help. They also have competitive intelligence that will help with the competitive piece. Use SEO keyword data from BrightEdge to learn what your audience is searching for.
BRAND Social Monitor: https://w3-03.sso.ibm.com/marketing/mi/mihome.nsf/pages/Brand+Social+MonitorOFFERING Social Monitor: https://w3-03.sso.ibm.com/marketing/mi/mihome.nsf/pages/Offering+Social+MonitorBUYER Social Monitor: https://w3-03.sso.ibm.com/marketing/mi/mihome.nsf/pages/Buyer+Role+Social+Monitor
All Great stories depend on a single idea – or key insight, that one truth that we can all rally around…this is what we call the “human truth”.
The Human truth that you identify is used as the catalyst to start telling your story. A story that establishes the context, the tension your audiences faces, how your offering is unique in solving that tension, and outcome it can enable.
Monroe’s Motivated Sequence is a persuasive structure, originally for oratory purposes, that was designed by college professor Alan H. Monroe.
The sequence consists of five sections that work together to motivate the audience to take a desired action:
Attention- compel the audience to stand up and take notice, provoking enough interest for them to want to delve further into the story.
Problem- make the audience feel that balance is thrown off on a particular subject- that something is open ended and requires specific action, generally making them feel a bit uncomfortable.
Solution- present a logical response to the problem you posed earlier, the key is for the solution to be logical from the audience’s perspective.
Vision- show the audience the difference between doing something (what you propose), and doing nothing (maintaining the status quo). The more realistic, detailed and descriptive the better.
Action- give the audience an exact action you want them to take and make it something they, alone, have the power to do, making sure the action can be tackled immediately and that it’s a reasonable ask.
Duarte’s Sparkline is a structure that’s designed to create a series of contrasts between “what is” and “what could be.” Developed by author, writer and speaker Nancy Duarte, the “sparkline” was her approach to illustrating the arc of storytelling persuasion. The structure is particularly effective in painting a picture of how a concept can create a better future state, or how a solution’s new capabilities differ from the existing alternatives (or status quo).
The structure consists of the following components
What is: the current situation or status quo- this piece of the story should paint the concept in an unflattering or limiting light.
What could be: showcases a new place, an ideal place, the audience wants to be or get to through the process of change.
The Gap: the move from what is, to what could be, which is your differentiated approach that enables the audience to reaching that new place.
Reward: the final “utopia” that results from the combination of the benefits of this future state made possible by your idea (concept or solution).
that it’s a reasonable ask.
Freytag’s Pyramid is a traditional 5-part story structure with an exposition, rising action, climax which turns the story, falling action and clear resolution. While a utilitarian structure for any story, it’s particularly effective for helping tell client stories from the perspective of the client.
This is a great format for telling client stories.