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Creating a Sense of
Belonging: Engaging
the Virtual Workforce
Ben Woelk
Agenda
•Where we are today
•Brief Case Study
•Connection
•Culture
•Tools and Techniques
Introduction
Belonging
Belonging is the feeling of security and
support when there is a sense of
acceptance, inclusion, and identity for a
member of a certain group. It is when an
individual can bring their authentic self to
work. https://diversity.cornell.edu/belonging/sense-
belonging
Where we are
today
COVID-19
https://www.pewresearch.org/social-trends/2022/02/16/covid-19-
pandemic-continues-to-reshape-work-in-america/
Belonging
uncertainty
Activity
RIT
Information
Technology
Services
Background
Happy at
Work
Job
Satisfaction
Changed
What we need
Connection is why we're
here. We are hardwired to
connect with others, it's what
gives purpose and meaning
to our lives, and without it
there is suffering.
This Photo by Unknown author is licensed under CC BY-NC-
ND.
Why not just bring people back to the
office?
Evolve Culture & Leadership for the Hybrid Workplace,
Gartner for HR, 2022
Belonging vs
fitting in
How do
we provide
a sense of
belonging?
Culture shift
What Culture Should Look Like
SHARE VULNERABILITY
BUILD SAFETY ESTABLISH PURPOSE
Coyle, Daniel, The Culture Code
Does your
culture support
vulnerability?
Tools
Zoom
Slack
In the Room
Daily Scrums
Hallway
Conversations
Techniques
Intentionality
Storytelling
Mentoring
Wise
interventions
Virtuous Cycles
Belonging Cues
Activity
Safe and Connected
This Photo by Unknown author is licensed under CC BY-NC-ND.
Summary
Thank You
Ben Woelk
Ben.woelk@gmail.com
Benwoelk.com
Hopefortheintrovert.com
YourJourneytoLeadership.com (30-minute
complimentary mentoring session)
Resources
• Brown, Brene Atlas of the Heart:
Mapping Meaningful Connection and
the Language of Human Experience,
2021
• Cohen, Geoffrey Belonging: The
Science of Creating Connection and
Bridging Divides, 2022
• Coyle, Daniel, The Culture Code: The
Secrets of Highly Successful Groups,
2018
• Gartner for HR, Evolve Culture
& Leadership for the Hybrid
Workplace, 2022
• Henley, Dede, The Secret To Creating
A Sense Of Belonging At Work,
Forbes, March 2022
• Miller, A., Marcus, K. , M. Roberts,
M., Pecora, D., Fitts, D., Miller, G.
"Help Me Lead" Lessons Learned
from the ITS Exodus, unpublished
April 2022

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Creating a Sense of Belonging--Engaging the Virtual Workforce Summit.pptx

Editor's Notes

  1. Nine high-value employees left over the course of a few months ~135 employees
  2. Ignorance toward long-term cost of decisions made today
  3. Interventions that nurture people’s belonging and self-worth Not off the shelf solutions Require thoughtful empathy Impact, Ray Bradbury, A Sound of Thunder
  4. Belonging cues are behaviors that create safe connection in groups. They include, among others, proximity, eye contact, energy, mimicry, turn taking, attention, body language, vocal pitch, consistency of emphasis, and whether everyone talks to everyone else in the group. Like any language, belonging cues can’t be reduced to an isolated moment but rather consist of a steady pulse of interactions within a social relationship. Their function is to answer the ancient, ever-present questions glowing in our brains: Are we safe here? What’s our future with these people? Are there dangers lurking?