Assignment Details: Costing systems provide information that is used for a large variety of business decisions including planning production of goods and services, pricing products, and controlling associated costs of production. Thus, the choice of an appropriate costing system is a key underlying foundation for good decision making. In a response address the following questions: 1. In what type of situation would a company use multiple cost accounting systems? 2. What factors should a company take into consideration in deciding whether to use job order costing or process costing? 3. Describe two products or services that might use both process and job order costing methods to determine the cost of a finished unit. Deliverable Length:   300 words (minimum) HC1062 - Group M1-06 AUK3021 Muhammad Ahmad DY31477Gul Raiz VSS31925Bilal Amjad ES3030Nicola Eccheli Management Dilemma: Loss of sales 20% decrease in annual revenue since 2009 ; $486 million loss in 2018; Myer has been experiencing loss in annual revenue and sales overtime. Since 2009 decrease in annual revenue of 20%. Biggest loss in 2018 Management Dilemma: Loss of sales contd. Source : Myer (2018) Research For this research, review , analysis and interpretation of secondary data was used. The main source of data are online articles and journals. Research Questions Whilst the assignment covers a broad number of questions, the presentation will cover the following: What caused the loss in sales? Why has management refrained from making changes when sales were falling? Possible Causes? The average person prefers to buy cheap clothes, regardless of the brand (Mitchell, S, 2019) People are starting to care less about brand names, and they tend to buy cheap clothing, from example from kmart Possible Causes? contd. Decreasing foot traffic in malls (Mitchell, S.,2019) Less foot traffic has been observed, people do not walk in malls as much anymore Possible Causes? (contd.) Delay in embracing online shopping There is a shift towards online shopping, people nowadays tend to walk into retail shops but then buy online. Often times from the competition People may also skip this altogether and just choose and buy directly online, skipping the trip to the mall. Myer jumped in late, and it's now struggling to find its place in online retailing. Possible Causes? (contd.) CEO and Board of Directors were reluctant in embracing new technologies and opportunities. Possible Solution s Management should start exploring e-commerce options Follow David Jones’s lower price strategy Decrease the size and amount of stores in order to lower costs (if e-commerce is embraced) 1st point, perhaps the use of Amazon will increase the online reach. 2nd point, DJ is offering sales and decreasing prices, so perhaps Myer should do the same to compete in the market 3rd point, If e--commerce is embraced, myer can decrease size and amount of st ...

1. Assignment Details:
Costing systems provide information that is used for a large
variety of business decisions including planning production of
goods and services, pricing products, and controlling associated
costs of production. Thus, the choice of an appropriate costing
system is a key underlying foundation for good decision
making. In a response address the following questions:
1. In what type of situation would a company use multiple cost
accounting systems?
2. What factors should a company take into consideration in
deciding whether to use job order costing or process costing?
3. Describe two products or services that might use both process
and job order costing methods to determine the cost of a
finished unit.
Deliverable Length: 300 words (minimum)
HC1062 - Group M1-06
AUK3021 Muhammad Ahmad
DY31477Gul Raiz
VSS31925Bilal Amjad
ES3030Nicola Eccheli

2. Management Dilemma: Loss of sales
20% decrease in annual revenue since 2009 ;
$486 million loss in 2018;
Myer has been experiencing loss in annual revenue and sales
overtime.
Since 2009 decrease in annual revenue of 20%.
Biggest loss in 2018
Management Dilemma: Loss of sales contd.
Source : Myer (2018)
Research
For this research, review , analysis and interpretation of
secondary data was used.
The main source of data are online articles and journals.
Research Questions
Whilst the assignment covers a broad number of questions, the
presentation will cover the following:

3. What caused the loss in sales?
Why has management refrained from making changes when
sales were falling?
Possible Causes?
The average person prefers to buy cheap clothes, regardless of
the brand (Mitchell, S, 2019)
People are starting to care less about brand names, and they
tend to buy cheap clothing, from example from kmart
Possible Causes? contd.
Decreasing foot traffic in malls (Mitchell, S.,2019)
Less foot traffic has been observed, people do not walk in malls
as much anymore
Possible Causes? (contd.)

4. Delay in embracing online shopping
There is a shift towards online shopping, people nowadays tend
to walk into retail shops but then buy online. Often times from
the competition
People may also skip this altogether and just choose and buy
directly online, skipping the trip to the mall.
Myer jumped in late, and it's now struggling to find its place in
online retailing.
Possible Causes? (contd.)
CEO and Board of Directors were reluctant in embracing new
technologies and opportunities.
Possible
Solution

5. s
Management should start exploring e-commerce options
Follow David Jones’s lower price strategy
Decrease the size and amount of stores in order to lower costs
(if e-commerce is embraced)
1st point, perhaps the use of Amazon will increase the online
reach.
2nd point, DJ is offering sales and decreasing prices, so perhaps
Myer should do the same to compete in the market
3rd point, If e--commerce is embraced, myer can decrease size
and amount of stores in order to decrease total costs
Suggestions
E-Business availability should be embraced and pursued
Benchmark against successful competitors in order to increase
online market share
Myer should focus on cutting costs
Product range should differ from competitors to gain
competitive advantage

6. Customer service should be enhanced
Myer should consider utilizing Amazon and other services in
order to reach a wider market
Comparison with competition might help in increasing
efficiency and effectiveness in online retailing
Reference List
Myer (2018). Myer Annual Report 2018. [online] p.9.
[Accessed 8 Sep
2019]<http://investor.myer.com.au/FormBuilder/_Resource/_mo
dule/dGngnzELxUikQxL5gb1cgA/file/Myer_Annual_Report_20
18.pdf>
Ilanbey, S. and Hatch, P. March 9, 2019. Myer and David Jones
rush to reinvent themselves before it's too late., The Sydney
Morning Herald. [Accessed 8 Sep 2019],
<https://www.smh.com.au/business/companies/myer-and-david-
jones-rush-to-reinvent-themselves-before-it-s-too-late-
20190307-p512fk.html>
Mitchell, S., 23 Jan 2019. Retail foot traffic falls again in

7. January following worst December on record. [online]
Australian Financial Review. Available at:
<https://www.afr.com/companies/retail/retail-foot-traffic-falls-
again-in-january-following-worst-december-on-record-
20190122-h1acvh> [Accessed 11 Sep. 2019].
Reference List (contd.)
Murphy, J., 20 Jan 2018. The slow, painful death of Myer and
DJs. [online] NewsComAu. Available at:
<https://www.news.com.au/news/the-slow-painful-death-of-
myer-and-djs/news-
story/7319b35c5c04c07975bd404a018feb0d> [Accessed 9 Sep.
2019].
Fernyhough, J., 1 Oct 2017. Myer quietly launches its answer to
Amazon Marketplace. [online] The New Daily. Available at:
<https://thenewdaily.com.au/money/2017/12/01/myer-quietly-
launches-new-answer-amazon-marketplace/> [Accessed 7 Sep.
2019].

8. Assessment Details and Submission Guidelines
Trimester T2 2019
Unit Code HC1062
Unit Title Decision Making and problem solving
Assessment Type Group Assignment and presentation, Group
size: 3 to 4 members
Assessment Title Research Report and presentation
Purpose of the
assessment (with ULO
Mapping)

9. Students are required identify a management problem for a
selected organization.
(Excluding a market research problem) and Prepare a persuasive
report showing how
the management problem/decision should be managed.
Weight 30 % of the total assessments
Total Marks 20 marks – research paper and 10 marks for
presentation
Word limit Not more than 2,000 words
Due Date Friday Week 10 – 5pm
Submission
Guidelines
along with a completed

10. Assignment Cover Page.
-
pt Arial font and 2 cm
margins on all four sides of your page with appropriate section
headings and page
numbers.
listed appropriately
at the end in a reference list using Harvard referencing style.
Note: an in-class presentation will be required. Please ensure
you check with your
lecturer when your presentation will be held.

11. HOLMES INSTITUTE
FACULTY OF
HIGHER EDUCATION
HC1062 Decision making and problem solving – Research Paper
and Presentation
Assignment Specifications
Purpose:

12. In a group of 3 to 4 students, prepare a persuasive report
showing how the management
problem/decision should be managed. Prepare and deliver a
persuasive presentation of the key points
in your report. Each group will also make a 10-minute
presentation of their research and findings from
week 8 to week 11 and there would be an additional 5 minutes
for questions and answers. Groups
may also submit video presentations if they wish after
confirmation and agreement with lecturer.
Details about that should be confirmed with your lecturer.
Please, note it is the responsibility of the
group members to ensure that the video and audio is clear
should you opt for video submission. Any
video that cannot be properly assessed would result in no marks
been awarded to members of such
groups
This assignment aims at ensuring that students have familiarised
themselves with a general
framework of at least one management related topic. Students
will be required to apply relevant
theoretical concepts with the use of practical examples in most

13. cases in a written research paper and
discuss their topic via a live presentation.
Details:
1. Written report – worth 20% of your final grade and must be
submitted Week 10 at 5pm.
Identify a company.
Identify a management problem. (Note: not a market research
nature).
Specify research questions which address the management
problem/decision.
Design a research program.
Carry out the research.
Sourcing from ONLY secondary data.

14. Analyse the findings.
Identify alternatives and make recommendations to improve the
performance of the
organisation.
Your report is to be written as a business report. It must
include;
on headings

15. HC1062 Decision making and problem solving – Research Paper
and Presentation
2. Presentation – worth 10% of your final grade and will be
presented at a date chosen by the
lecturer commencing week 8.
These presentations must be organised as a business
presentation. Power points for the
presentations must be submitted via link on blackboard. If video
options is chosen after
agreement with lecturer, only the link (not the full video) must
be submitted via the
blackboard link.
Strict adherence to the 10 minute limit is expected. You should
allocate your time to allow
for a very short introduction on the broad topic followed by a

16. few minutes allocated to each
student to present their individual component.
HC1062 Decision making and problem solving – Research Paper
and Presentation
Marking Rubric – Written Report
Excellent Very Good Good Satisfactory Unsatisfactory
Clear evidence of Clear evidence Some evidence Limited No
executive
Executive Summary a summary which of a summary of a
summary evidence of a summary
(2 marks) summaries the which which summary of the included
(0
entire report summarises summarises the entire report marks)
(2 marks) the entire entire report (0.25-1 mark)

17. report (1.25 marks)
(1.5-1.75
marks)
Discussion on Demonstration of Demonstration Demonstration
Demonstration Demonstration
allocated general outstanding of very good of good of
satisfactory of little or no
framework knowledge of the knowledge of knowledge of
knowledge of knowledge of
(6 marks) chosen topic and the chosen the chosen the chosen
topic the chosen
has included topic and has topic and has and has topic and
significant included some included included no discussion has
research which research minimal research little or no
are beyond areas beyond areas research beyond areas relevance
to
covered within covered within beyond areas covered within the
topic
the lecture notes. the lecture covered within the lecture chosen.
(<3.5
(6 marks) notes. the lecture notes. marks)
(5-5.75 marks) notes. (3.5 - 4 marks)

18. (4 - 4.75 marks)
Application of Your Your Your Your Your
theory on Individual interpretation of interpretation
interpretation interpretation interpretation
component theory is of theory is of theory is of theory is very
of theory is
discussion accurate and accurate and somewhat general and has
missing or not
(6 marks) insightful and has has some accurate and included no
relevant to the
included insight and has included research which topic. No
significant included some minimal is beyond areas
identification
research which research which research which covered within
of the author
goes beyond goes beyond is beyond areas the lecture had been
given
areas covered areas covered covered within notes. (3.5-4
marks)
within the within the the lecture Identification of
lecture notes. lecture notes. notes. the author has
Identification of Identification Identification of been identified.

19. the author has of the author the author has (3.5-4 marks)
been identified. has been been identified.
(6 marks) identified. (4-4.75 marks)
(5-5.75 marks)
Overall presentation Report is Report is well Report is Report is
Poorly
and quality of exceptionally structured somewhat structured
with presented.
report structured with with clarity, structured with some clarity,
Report is not
(4 marks) clarity, use of use of clarity, use of and use of some
structured with
paragraphs and paragraphs paragraphs and paragraphs and any
clarity, and
subheadings. and subheadings. subheadings. does not use of
(4 marks) subheadings. (2.75 - 2 marks) (1.75 - 2 marks)
paragraphs and
(3-3.75 marks) subheadings.
(<1.75 marks)

20. HC1062 Decision making and problem solving – Research Paper
and Presentation
Referencing
(2 marks)
Clear systematic
referencing using
Harvard style for
all sources. At
least 6 relevant
references were
used from good
sources.
All intext
referencing done
correctly and
relevant.
(2 marks)
Clear

21. systematic
referencing
using Harvard
style for all
sources. At
least 5
relevant
references
were used
from good
sources.
All intext
referencing
done correctly
and relevant.
(1.5 -1.75
marks)
Clear
systematic
referencing
using Harvard
style for all
sources. At
least 4 relevant

22. references
were used from
good sources.
Most intext
referencing
done correctly
and relevant.
(1.25 marks)
Limited attempt
at formatting
references.
References
largely
unrelated to the
topic area.
At least 3
references were
provided. Most
intext
referencing
done correctly
and relevant.
(0.25-1mark)

23. Poorly
presented, no
apparent
structure. No
use of Harvard
referencing
style.
References
were unrelated
to the topic
area. Only 0 r 1
relevant
reference given
(0 marks)
HC1062 Decision making and problem solving – Research Paper
and Presentation
Marking Rubric - Presentation

24. Excellent Very Good Good Satisfactory Unsatisfactory
Excellent Very Good Very Good Satisfactory Little or no
Discussion of the discussion from discussion discussion from
discussion from discussion
allocated all speakers. from all most speakers. all speakers.
from speakers.
frameworks and Discussion was speakers. Discussion was
Discussion was Discussion not
individual relevant and Discussion was relevant and relevant
and relevant to the
components insightful at all relevant and insightful some
provided no topic being
(3 marks) times. insightful most of the time insight discussed.
(3 marks) of the time (1.75-2 marks) (1.5-1.0 marks) (<1 mark)
(2-2.75 marks)
Overall presentation Excellent use of Very good use Good use
of Satisfactory use No visual aids
clarity visual aids. of visual aids. visual aids. of visual aids.
used.

25. (3 marks) Presentation Presentation Presentation Presentation
Presentation
structured well structured well structured well structured had
no
to ensure that all to ensure that to ensure that whereby most
structure and
topics were all topics were all topics were topics were most
topics
covered equally. covered mostly covered covered were not
(3 marks) equally. equally. (1.5 - 1 marks) covered.
(2-2.75 marks) (1.75-2 marks) (<1 mark)
Overall impression Outstanding Very good Good Satisfactory
No impression
(4 marks) impression left impression left impression left
impression left left on
on audience. on audience. on audience. on audience. audience.
Each speaker had Each speaker Each speaker Most speakers
Most speakers
a thorough had a had a had some had little
knowledge of the somewhat somewhat knowledge of knowledge
of
areas discussed thorough thorough the areas the areas

26. and contributed knowledge of knowledge of discussed and
discussed and
equally. the areas the areas contributed did not
Exceptionally discussed and discussed and somewhat
contribute
professional contributed contributed equally. equally. No
delivery and somewhat somewhat Somewhat professional
audience equally. Very equally. professional delivery or
engagement. professional Professional delivery and audience
Adherence to the delivery and delivery and audience
engagement.
time constraints audience audience engagement. No adherence
of 10 minutes engagement. engagement. Adherence to to the
time
(4 marks) Adherence to Adherence to the time constraints of
the time the time constraints of 10 minutes
constraints of constraints of 10 minutes (<1.5 marks)
10 minutes 10 minutes (1.5-2) marks
(3-3.75 marks) (2-2.75) marks