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GILMAR CÉSAR BONZATTO
                                           BRAZILIAN, DIVORCED, 35 YEARS.


115 Maria Clotilde Martins Rocha, Street
São Paulo – SP ZIP 04431-000
E-mail: bonzatto@hotmail.com
Phone: +55 (11) 6280-3344
 Objective:

Senior Executive

 Summary of Qualifications:

    Bachelor’s Degree in Business Administration on first Line University, English, Portuguese and Spanish
    fluent with MBA on North American University. Sixteen years of experience in big national and
    international companies. Effective Member of Administration Boards and Steering Committees due
    support on Project Portfolio, strategic decisions and result's reports from Company Operations.

    Sense of urgency and results oriented. Processes as tool to obtain results in a competitive environment.
    Focused in policies and ethical values of the company. Global vision acquired on International
    Experiences in Mexico, USA, Argentina and Peru. Democratic leader and team player with high capability
    to influence and create high performance teams. Excellent communicator both internally and externally.

    Solid experience in Planning, Finance, Accounting, Engineering Maintenance, Development and Supply
    Chain & Logistics. Proof results in Information Technology on Billing, Mediation, Provisioning,
    Manufacturing, Infrastructure and Professional Services.

    Specialist on Risk Management having applied methods that allow reduced the unknowing related to
    enterprise projects and minimize the impacts to business. High experience on management and leading
    internal and external teams acquired as Executive of projects, as well outsourcing processes.

    Proof experience in problem resolution using techniques like ITIL, Quality and Six Sigma.

 Technical Knowledge:

Graduation and Post Graduation:

    •   Bachelor’s Degree in Business Administration – University of Brasilia
    •   Master’s Degree in Business Administration (on hold) – Phoenix University – Arizona – USA.


As Professor and Speaker:

    •   Project and Portfolio Management – HP USA – Cupertino – CA – USA.
    •   Risk Management on IT Projects – NET Serviços S.A. – Brazil.
    •   Change Management in Project – Governo de Joinville (SC) – 2006
    •   IT Governance and Risk Management in IT Projects – IBC Brazil – 2005
    •   IT Governance and ITIL Reference Model - (UNERJ) Brazil – 2005
    •   Printing Solutions - (Xerox) – 2000/2001
    •   Magazine Interviews and Study Cases published: (Decision Report, Computer World Magazine,
        Information Week, and Novell Connection).
    •   Professor on Post Graduation in Risk Management – University of Araraquara.

Industries Experience:

Telecommunications (wire and wire line), Information Technology and Services, Automotive (Auto parts), Banking,
Computer & Network Security, Computer Hardware, Network & Software, Financial Services, Food & Beverages,
Government Administration, Outsourcing/Off shoring.

International Experience:
•   Project Manager – USA – 2008 to 2009 – Beaverton – OR.
    •   Speaker – Project and Portfolio Management – USA – 2009 – Cupertino – CA.
    •   Project Manager – México, Peru, Argentina and USA – 2007/2008;
    •   Member of “Executive Briefing in Network” – Cisco Systems – USA - San Jose – CA – 2005;
    •   Member of “Executive Briefing in Security” – BMC – Houston – USA - TX – 2001;
    •   Member of “Executive Briefing in Process Control and Security” – BMC – USA - Houston – TX – 2000;

Languages:

    •   English, Spanish and Portuguese.

 Personal Skills:

    •   Negotiation;
    •   Determination;
    •   Resilience;
    •   Adaptability;


 Professional History:

Broadband Operator – 2008 to 2010
Position: Senior Manager – Governance and Project Office

LHS Americas (Nextel de México S.A. de CV - Customer)
Mobile Operator – 2007 to 2008
Position: Senior Manager – Project

Santa Catarina Government – 2005 to 2006
Position: Senior Manager – Business and IT

Duas Rodas Industrial LTDA.
Food and Beverage Company – 2003 to 2005
Position: Senior Manager – Business and IT

Furukawa Industrial S.A.
Fiber and Eletronic Cable Company – 2001 to 2003
Position: Line Manager – Infrastructure and Operations

Nextel Telecomunicações LTDA
Mobile Operator – 2000 to 2001
Position: Line Manager - Production and Operations


 Achievements:

            Managing an International Project, multi site in a Big Mobile Operator, I implemented with 35 resources
(Indians, Chileans, Germanys and Brazilians) the Mediation System in accordance with plan (cost, time and quality) with
0% of deviations. With Billing Systems project, we had been integrated +2000 news functionalities required by the
Customer in accordance on time and on budget for the following modules: Provisioning, Revenue Assurance,
Accounting, Payments and Banks, Call Collection, etc.

             In a Big Telecommunication Company, I implemented a Field Services Project using SOA (Service Oriented
Platform), producing 17 Millions of Reais of annual gains, increasing of Customer Satisfaction due first time service and
problem resolution, with 90% of effectiveness.

            As Senior Executive in a Media and Internet Company, I implemented a Governance Model Process and
Project & Portfolio Management allowing the unknowing reduction and increasing the deliverable indicator from 72% to
95%.

           In a Big Beverage and Food Company, I implemented jointly with Supply Chain and Logistic Department,
an Operations Board that result on materials stock reduction from 51 to 17 millions of Reais per month, reducing
product and material loss in 50% and 80% of product’s delays.

 Specialties
Leadership, Adaptation, Human Resources, Control, MBA, PMO, Development, Datacenter, Customer Focus,
Feedback, Infrastructure, Information Technology, Risk Management, SOA-BEA, IBM AIX, BSCS AIX, Mediation Zone,
Sun Microsystems, IBM RS 6000, Symmetrix, Clariion, PowerPath, BCV, SRDF, ATL Libraries, Backup and Recover,
Product Lifecycle Management, Project/Porfolio Management, Profit, Quality, Reports.

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Gilmar Bonzatto Senior Executive

  • 1. GILMAR CÉSAR BONZATTO BRAZILIAN, DIVORCED, 35 YEARS. 115 Maria Clotilde Martins Rocha, Street São Paulo – SP ZIP 04431-000 E-mail: bonzatto@hotmail.com Phone: +55 (11) 6280-3344 Objective: Senior Executive Summary of Qualifications: Bachelor’s Degree in Business Administration on first Line University, English, Portuguese and Spanish fluent with MBA on North American University. Sixteen years of experience in big national and international companies. Effective Member of Administration Boards and Steering Committees due support on Project Portfolio, strategic decisions and result's reports from Company Operations. Sense of urgency and results oriented. Processes as tool to obtain results in a competitive environment. Focused in policies and ethical values of the company. Global vision acquired on International Experiences in Mexico, USA, Argentina and Peru. Democratic leader and team player with high capability to influence and create high performance teams. Excellent communicator both internally and externally. Solid experience in Planning, Finance, Accounting, Engineering Maintenance, Development and Supply Chain & Logistics. Proof results in Information Technology on Billing, Mediation, Provisioning, Manufacturing, Infrastructure and Professional Services. Specialist on Risk Management having applied methods that allow reduced the unknowing related to enterprise projects and minimize the impacts to business. High experience on management and leading internal and external teams acquired as Executive of projects, as well outsourcing processes. Proof experience in problem resolution using techniques like ITIL, Quality and Six Sigma. Technical Knowledge: Graduation and Post Graduation: • Bachelor’s Degree in Business Administration – University of Brasilia • Master’s Degree in Business Administration (on hold) – Phoenix University – Arizona – USA. As Professor and Speaker: • Project and Portfolio Management – HP USA – Cupertino – CA – USA. • Risk Management on IT Projects – NET Serviços S.A. – Brazil. • Change Management in Project – Governo de Joinville (SC) – 2006 • IT Governance and Risk Management in IT Projects – IBC Brazil – 2005 • IT Governance and ITIL Reference Model - (UNERJ) Brazil – 2005 • Printing Solutions - (Xerox) – 2000/2001 • Magazine Interviews and Study Cases published: (Decision Report, Computer World Magazine, Information Week, and Novell Connection). • Professor on Post Graduation in Risk Management – University of Araraquara. Industries Experience: Telecommunications (wire and wire line), Information Technology and Services, Automotive (Auto parts), Banking, Computer & Network Security, Computer Hardware, Network & Software, Financial Services, Food & Beverages, Government Administration, Outsourcing/Off shoring. International Experience:
  • 2. Project Manager – USA – 2008 to 2009 – Beaverton – OR. • Speaker – Project and Portfolio Management – USA – 2009 – Cupertino – CA. • Project Manager – México, Peru, Argentina and USA – 2007/2008; • Member of “Executive Briefing in Network” – Cisco Systems – USA - San Jose – CA – 2005; • Member of “Executive Briefing in Security” – BMC – Houston – USA - TX – 2001; • Member of “Executive Briefing in Process Control and Security” – BMC – USA - Houston – TX – 2000; Languages: • English, Spanish and Portuguese. Personal Skills: • Negotiation; • Determination; • Resilience; • Adaptability; Professional History: Broadband Operator – 2008 to 2010 Position: Senior Manager – Governance and Project Office LHS Americas (Nextel de México S.A. de CV - Customer) Mobile Operator – 2007 to 2008 Position: Senior Manager – Project Santa Catarina Government – 2005 to 2006 Position: Senior Manager – Business and IT Duas Rodas Industrial LTDA. Food and Beverage Company – 2003 to 2005 Position: Senior Manager – Business and IT Furukawa Industrial S.A. Fiber and Eletronic Cable Company – 2001 to 2003 Position: Line Manager – Infrastructure and Operations Nextel Telecomunicações LTDA Mobile Operator – 2000 to 2001 Position: Line Manager - Production and Operations Achievements: Managing an International Project, multi site in a Big Mobile Operator, I implemented with 35 resources (Indians, Chileans, Germanys and Brazilians) the Mediation System in accordance with plan (cost, time and quality) with 0% of deviations. With Billing Systems project, we had been integrated +2000 news functionalities required by the Customer in accordance on time and on budget for the following modules: Provisioning, Revenue Assurance, Accounting, Payments and Banks, Call Collection, etc. In a Big Telecommunication Company, I implemented a Field Services Project using SOA (Service Oriented Platform), producing 17 Millions of Reais of annual gains, increasing of Customer Satisfaction due first time service and problem resolution, with 90% of effectiveness. As Senior Executive in a Media and Internet Company, I implemented a Governance Model Process and Project & Portfolio Management allowing the unknowing reduction and increasing the deliverable indicator from 72% to 95%. In a Big Beverage and Food Company, I implemented jointly with Supply Chain and Logistic Department, an Operations Board that result on materials stock reduction from 51 to 17 millions of Reais per month, reducing product and material loss in 50% and 80% of product’s delays. Specialties
  • 3. Leadership, Adaptation, Human Resources, Control, MBA, PMO, Development, Datacenter, Customer Focus, Feedback, Infrastructure, Information Technology, Risk Management, SOA-BEA, IBM AIX, BSCS AIX, Mediation Zone, Sun Microsystems, IBM RS 6000, Symmetrix, Clariion, PowerPath, BCV, SRDF, ATL Libraries, Backup and Recover, Product Lifecycle Management, Project/Porfolio Management, Profit, Quality, Reports.