SlideShare a Scribd company logo
1 of 12
Your
Communication
Matters
Leader, Serial
Entrepreneur, Trainer and
Motivational Speaker,
Business Coach
About Me
CEO of BEVA
Enterprise
Communication
How to communicate well is
paramount to your success
Skilled communication improves
understanding
People don’t trust who they are
unable to communicate with
Barriers to Communication
Perception
Culture
Locality
Language
Economic
Prejudice
Fear
MISS COMMUNICATION Liz is so lazy
Always sitting
about doing
nothing
I wonder
how I
might help
Jane out
LIZ
JANE
HAVE YOU EVER MET HER?
This is what she tends to do?
•She creates confusion based on
assumption
•She gives the wrong impression
•She fails to communicate her needs
•She believes everyone is suppose to know
what she’s thinking
•She wonders instead of asking
•She misreads body language
PERCEPTION
What’s yours?
Perceptions
what can you see?
What does your answer demonstrate?
We all see things differently. Be conscious of the power of
perception when attempting to communicate with others. Are
you aware of the perception?
The Do’s of Communication
Do remember peoples names
Do ensure you’ve done your homework
Do remember communication is not just about what
you say
Do find opportunities to sharpen your
communication skills
Do give eye contact
Do be conscious of your non verbal's
Do be conscious of your perceptions
Do Practice… practice, practice
The Don’ts of Communication
Don’t talk too much, listen and observe more than you talk; you’ll
learn more
Don’t talk too little, it will make you appear aloft, uninterested, or
unsociable
Don’t make assumptions, they are typically always wrong. If in doubt
ask
Don’t expect people to understand, what you have failed to effectively
communicate
Don’t stop practicing
Be afraid to observe how others communicate
Don’t be distracted when talking or listening to someone, it’ll appear
as though you are uninterested
The Best
Communication is:
1. Clear
2. Repetitive
3. Attentive
4. Timely
5. Clarified
6. Consistence
7. Considerate/sensitive
8. Engaging
9. Two way
10. Is not just about what said
Regardless of great your vision
how well you communicate
will play a major part in
whether you achieve it
Thanks for joining me
To find out more about our workshops
Please visit www.dawndavislawrence.com
Or email us at: vpricketts@hotmail.com
Tel: 0116 276 0822

More Related Content

What's hot

Difficult Conversations Workshop - Cohort 12
Difficult Conversations Workshop - Cohort 12Difficult Conversations Workshop - Cohort 12
Difficult Conversations Workshop - Cohort 12Nicole Williams
 
Critical Success Factors for Virtual Teams
Critical Success Factors for Virtual TeamsCritical Success Factors for Virtual Teams
Critical Success Factors for Virtual TeamsJeroen van Bree
 
Basics Of Leadership
Basics Of LeadershipBasics Of Leadership
Basics Of LeadershipEric Kaufman
 
Army leadership and developing others
Army leadership and developing othersArmy leadership and developing others
Army leadership and developing othersCarlos Granados
 
5 Ways to Build a Better Leadership Development Program | Webinar 02.10.15
5 Ways to Build a Better Leadership Development Program | Webinar 02.10.155 Ways to Build a Better Leadership Development Program | Webinar 02.10.15
5 Ways to Build a Better Leadership Development Program | Webinar 02.10.15BizLibrary
 
Listening Skills (PDF)
Listening Skills (PDF)Listening Skills (PDF)
Listening Skills (PDF)PiLNAfrica
 
People Management 101
People Management 101People Management 101
People Management 101Jose Bautista
 
5 Conversations You MUST Have With A New Boss
5 Conversations You MUST Have With A New Boss5 Conversations You MUST Have With A New Boss
5 Conversations You MUST Have With A New BossCAREEREALISM
 
Team Work & Team Building
Team Work & Team BuildingTeam Work & Team Building
Team Work & Team BuildingJohnsonJames15
 
Advanced communication skills.pptx
Advanced communication skills.pptxAdvanced communication skills.pptx
Advanced communication skills.pptxSubramanian Mani
 
Eight Attributes Of The High Performing Team
Eight Attributes Of The High Performing TeamEight Attributes Of The High Performing Team
Eight Attributes Of The High Performing Teamaftabadnan
 
Art of managing conflict effectively stp
Art of managing conflict effectively stpArt of managing conflict effectively stp
Art of managing conflict effectively stpMuhammad Tahir
 
Workplace Communication Generic
Workplace Communication GenericWorkplace Communication Generic
Workplace Communication GenericFitz Agard
 

What's hot (20)

Difficult Conversations Workshop - Cohort 12
Difficult Conversations Workshop - Cohort 12Difficult Conversations Workshop - Cohort 12
Difficult Conversations Workshop - Cohort 12
 
Leadership Essentials
Leadership EssentialsLeadership Essentials
Leadership Essentials
 
Critical Success Factors for Virtual Teams
Critical Success Factors for Virtual TeamsCritical Success Factors for Virtual Teams
Critical Success Factors for Virtual Teams
 
Team building
Team buildingTeam building
Team building
 
Basics Of Leadership
Basics Of LeadershipBasics Of Leadership
Basics Of Leadership
 
Army leadership and developing others
Army leadership and developing othersArmy leadership and developing others
Army leadership and developing others
 
Leadership Training | Leadership Skills | Effective Leadership
Leadership Training | Leadership Skills | Effective LeadershipLeadership Training | Leadership Skills | Effective Leadership
Leadership Training | Leadership Skills | Effective Leadership
 
5 Ways to Build a Better Leadership Development Program | Webinar 02.10.15
5 Ways to Build a Better Leadership Development Program | Webinar 02.10.155 Ways to Build a Better Leadership Development Program | Webinar 02.10.15
5 Ways to Build a Better Leadership Development Program | Webinar 02.10.15
 
Listening Skills (PDF)
Listening Skills (PDF)Listening Skills (PDF)
Listening Skills (PDF)
 
People Management 101
People Management 101People Management 101
People Management 101
 
5 Conversations You MUST Have With A New Boss
5 Conversations You MUST Have With A New Boss5 Conversations You MUST Have With A New Boss
5 Conversations You MUST Have With A New Boss
 
Team Building
Team BuildingTeam Building
Team Building
 
Team Work & Team Building
Team Work & Team BuildingTeam Work & Team Building
Team Work & Team Building
 
Collaborative team working presentation
Collaborative team working presentationCollaborative team working presentation
Collaborative team working presentation
 
Advanced communication skills.pptx
Advanced communication skills.pptxAdvanced communication skills.pptx
Advanced communication skills.pptx
 
Eight Attributes Of The High Performing Team
Eight Attributes Of The High Performing TeamEight Attributes Of The High Performing Team
Eight Attributes Of The High Performing Team
 
Team building ppt
Team building pptTeam building ppt
Team building ppt
 
Art of managing conflict effectively stp
Art of managing conflict effectively stpArt of managing conflict effectively stp
Art of managing conflict effectively stp
 
Office management
Office managementOffice management
Office management
 
Workplace Communication Generic
Workplace Communication GenericWorkplace Communication Generic
Workplace Communication Generic
 

Similar to COMMUNICATION MATTERS

Presentation Techniques
Presentation TechniquesPresentation Techniques
Presentation TechniquesVikram Kalyani
 
Communicationskills2
Communicationskills2Communicationskills2
Communicationskills2rockworkshop
 
Communication skills
Communication skillsCommunication skills
Communication skillsNimi jayan
 
Communications class 1
Communications class 1Communications class 1
Communications class 1Bilal Elassal
 
Communication skills-120127000930-phpapp02
Communication skills-120127000930-phpapp02Communication skills-120127000930-phpapp02
Communication skills-120127000930-phpapp02rocksameer
 
Effective Communication Skills
Effective Communication SkillsEffective Communication Skills
Effective Communication SkillsKathlene Thurman
 
Communication skills
Communication skillsCommunication skills
Communication skillschaiturakesh
 
Week 7 Instructor NotesW7N1 Project Communication OverviewA.docx
Week 7 Instructor NotesW7N1 Project Communication OverviewA.docxWeek 7 Instructor NotesW7N1 Project Communication OverviewA.docx
Week 7 Instructor NotesW7N1 Project Communication OverviewA.docxcockekeshia
 
Communication skill drtk
Communication skill drtkCommunication skill drtk
Communication skill drtkdrtheimkyaw
 
Communication and control
Communication and controlCommunication and control
Communication and controlasitadd
 
Communication and control
Communication and controlCommunication and control
Communication and controlasitadd
 
Communication Presentation
Communication PresentationCommunication Presentation
Communication PresentationMalika Haddad
 
EFFECTIVE_COMMUNICATION (1).pptx
EFFECTIVE_COMMUNICATION (1).pptxEFFECTIVE_COMMUNICATION (1).pptx
EFFECTIVE_COMMUNICATION (1).pptxPaschalJLLA
 
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.pptdrneerajbhandari
 

Similar to COMMUNICATION MATTERS (20)

Presentation Techniques
Presentation TechniquesPresentation Techniques
Presentation Techniques
 
Communicationskills2
Communicationskills2Communicationskills2
Communicationskills2
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Rishi presentation 1
Rishi presentation 1Rishi presentation 1
Rishi presentation 1
 
Communications class 1
Communications class 1Communications class 1
Communications class 1
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Communication skills-120127000930-phpapp02
Communication skills-120127000930-phpapp02Communication skills-120127000930-phpapp02
Communication skills-120127000930-phpapp02
 
Effective Communication Skills
Effective Communication SkillsEffective Communication Skills
Effective Communication Skills
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Week 7 Instructor NotesW7N1 Project Communication OverviewA.docx
Week 7 Instructor NotesW7N1 Project Communication OverviewA.docxWeek 7 Instructor NotesW7N1 Project Communication OverviewA.docx
Week 7 Instructor NotesW7N1 Project Communication OverviewA.docx
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Communication skill drtk
Communication skill drtkCommunication skill drtk
Communication skill drtk
 
Communication and control
Communication and controlCommunication and control
Communication and control
 
Communication and control
Communication and controlCommunication and control
Communication and control
 
effective communication
effective communicationeffective communication
effective communication
 
Communication Presentation
Communication PresentationCommunication Presentation
Communication Presentation
 
EFFECTIVE_COMMUNICATION (1).pptx
EFFECTIVE_COMMUNICATION (1).pptxEFFECTIVE_COMMUNICATION (1).pptx
EFFECTIVE_COMMUNICATION (1).pptx
 
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
 
20090504 A Interpersonal Relations
20090504   A   Interpersonal Relations20090504   A   Interpersonal Relations
20090504 A Interpersonal Relations
 

Recently uploaded

Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchirictsugar
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...ictsugar
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Kirill Klimov
 
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...lizamodels9
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
Call Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any TimeCall Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any Timedelhimodelshub1
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCRashishs7044
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckHajeJanKamps
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis UsageNeil Kimberley
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy Verified Accounts
 
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...lizamodels9
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...lizamodels9
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfJos Voskuil
 

Recently uploaded (20)

Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchir
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
 
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
Lowrate Call Girls In Sector 18 Noida ❤️8860477959 Escorts 100% Genuine Servi...
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
Call Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any TimeCall Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any Time
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage
 
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail AccountsBuy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail Accounts
 
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
 
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
Call Girls In Sikandarpur Gurgaon ❤️8860477959_Russian 100% Genuine Escorts I...
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdf
 

COMMUNICATION MATTERS

  • 2. Leader, Serial Entrepreneur, Trainer and Motivational Speaker, Business Coach About Me CEO of BEVA Enterprise
  • 3. Communication How to communicate well is paramount to your success Skilled communication improves understanding People don’t trust who they are unable to communicate with
  • 5. MISS COMMUNICATION Liz is so lazy Always sitting about doing nothing I wonder how I might help Jane out LIZ JANE HAVE YOU EVER MET HER? This is what she tends to do? •She creates confusion based on assumption •She gives the wrong impression •She fails to communicate her needs •She believes everyone is suppose to know what she’s thinking •She wonders instead of asking •She misreads body language
  • 7. Perceptions what can you see? What does your answer demonstrate? We all see things differently. Be conscious of the power of perception when attempting to communicate with others. Are you aware of the perception?
  • 8. The Do’s of Communication Do remember peoples names Do ensure you’ve done your homework Do remember communication is not just about what you say Do find opportunities to sharpen your communication skills Do give eye contact Do be conscious of your non verbal's Do be conscious of your perceptions Do Practice… practice, practice
  • 9. The Don’ts of Communication Don’t talk too much, listen and observe more than you talk; you’ll learn more Don’t talk too little, it will make you appear aloft, uninterested, or unsociable Don’t make assumptions, they are typically always wrong. If in doubt ask Don’t expect people to understand, what you have failed to effectively communicate Don’t stop practicing Be afraid to observe how others communicate Don’t be distracted when talking or listening to someone, it’ll appear as though you are uninterested
  • 10. The Best Communication is: 1. Clear 2. Repetitive 3. Attentive 4. Timely 5. Clarified 6. Consistence 7. Considerate/sensitive 8. Engaging 9. Two way 10. Is not just about what said
  • 11. Regardless of great your vision how well you communicate will play a major part in whether you achieve it
  • 12. Thanks for joining me To find out more about our workshops Please visit www.dawndavislawrence.com Or email us at: vpricketts@hotmail.com Tel: 0116 276 0822

Editor's Notes

  1. It’s better not to say the name than to say it wrong