Exploring Libraries (...and our Users) in the Web 2.0 Realm

2,007 views

Published on

Presentation for the Northern Ohio Region Chapter of the American Society for Information Science (NORASIST) Annual Meeting, Tuesday, October 24th, 2006.

Published in: Business, Technology
0 Comments
4 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
2,007
On SlideShare
0
From Embeds
0
Number of Embeds
48
Actions
Shares
0
Downloads
0
Comments
0
Likes
4
Embeds 0
No embeds

No notes for slide

Exploring Libraries (...and our Users) in the Web 2.0 Realm

  1. 1. Exploring Libraries (...and our Users) in the Web 2.0 Realm Brian C. Gray Librarian - Engineering, Math, & Statistics Case Western Reserve University bcg8@case.edu NORASIST Annual Meeting Tuesday, October 24th, 2006
  2. 2. Today •What is Web 2.0 •Why should we care •Library 2.0 •Our users
  3. 3. My Interest in Web 2.0 • Teach RSS workshop at KSL • Contribute to 3 Case KSL blogs • ALA Library 2.0 participant • ALA LAMA Web Coordinator – Blogs, RSS, Wiki, Communities • Workshop proposal pending with KSU SLIS • Regular IM user • Non-tech person that likes to “play”
  4. 4. Reasons Why You Must Care • Online competition to libraries • Alternative method of marketing • Alternative method of communication • Alternative publishing practices • User awareness • Efficiency • “Buzz” word right now • Users are unaware or are creating alternatives to library resources
  5. 5. Coined by O'Reilly Media (2004)
  6. 6. What Is Web 2.0, Design Patterns and Business Models for the Next Generation of Software Tim O'Reilly, 09/30/2005
  7. 7. WEB 2.0 Concepts (Mindset) Key concepts or focus points: – Collaboration – Sharing – Ownership – Creation – Web-based rather than software based – Data/information – Social – Connections/relationships – Trust
  8. 8. WEB 2.0 Concepts – Enrichment – Personal data – Participation – Decentralized – User “tagged” or defined – Experience – Services – Remixable – Behavior
  9. 9. Library 2.0 • Coined by Michael Casey on his blog LibraryCrunch • Some library contributors: – Stephen Abram – John Blyberg – Michael E. Casey – Jenny Levine – Paul Miller – Michael Stephens
  10. 10. Library 2.0 Concepts • Delivery • Constant and purposeful change • Adaptation • User designed • User created • Participation • User feedback • 2-way information • Reaching new users
  11. 11. Warnings (or Thoughts) • What do users want? • Investment in technology and/or time • What do users expect? • What are users doing on their own? • How can users contribute?
  12. 12. Do you recognize RSS?
  13. 13. KSL RSS Feeds
  14. 14. RSS Changing Our Patrons • Moving away from email & listservs • Current Awareness • “Pull” rather than “Push” • Sharing everything • Privacy? • Speed • Few years ago…”If not on the Internet, it is not legitimate” • Is RSS the next thing patrons use to judge products & services?
  15. 15. Blog Considerations • Purpose – Announcements and/or discussion? • Open or no commenting? • Moderation? • Tracking/pinging • Spam prevention • Single or multiple authors • How often are entries added? • Legal considerations (non-profit status, advertising, organizational policies, etc.)
  16. 16. 2006 Workplace E-Mail, Instant Messaging & Blog Survey American Management Association: • 8% of organizations operate business blogs • 55% of business blogs ‘facing out’ for customers and other third parties to read • Less than 2% of organizations assign a lawyer or other responsible party to review employees’ entries • Nearly 2% have fired workers for offensive blog content - including posts on employees’ personal home-based blogs
  17. 17. http://www.sifry.com/alerts/archives/000432.html
  18. 18. ALA LAMA’s New Blog
  19. 19. Blog Based OPAC • Casey Bisson • WPopac: An OPAC 2.0 Testbed • WordPress based, so already have access to more programmers than the ILS vendors combined
  20. 20. Patrons Blogging About Libraries
  21. 21. St. Joseph County Public Library
  22. 22. 2006 Workplace E-Mail, Instant Messaging & Blog Survey American Management Association: • 35% of employees use IM at work • Only 31% of organizations have IM policy in place • 13% retain IM business records • 2% have dismissed workers for inappropriate instant messenger (IM) chat • 50% of workplace users downloading free IM tools from the Internet - a dangerous practice that 26% of employers aren’t even aware of
  23. 23. Trillian, Meebo, etc.
  24. 24. Other Library 2.0 • Gwinnett County Public Library (GCPL) in Lawrenceville, GA, has launched a successful downloadable music, video, and audio book service. • GCPL held a very successful teen band competition in 2005 as part of its Year of the Teen. • The Cecil County Public Library in Elkton, MD, offers Teen Game Nights.
  25. 25. What is Web 2.0 and How Will Technical Writers be Impacted • Web 1.0 – “surfing” – Content within a specific space • Web 2.0: – Decentralized – Granular – Syndication – Web as a “platform” “Long Tail”
  26. 26. Brian C. Gray bcg8@case.edu http://blog.case.edu/bcg8/ http://briangray.alablog.org/ THANK YOU!

×