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Security Audits of Electronic Health Information (Updated)
Editor's note: This update supplants the November 2003
practice brief "Security Audits (Updated)."
Introducing the AHIMA Compendium
http://compendium.ahima.org
Throughout this brief, sentences marked with the † symbol
indicate AHIMA best practices in health information
management. These practices are collected in the new AHIMA
Compendium, offering health information management
professionals "just in time" guidance as they research and
address practice challenges.
In a perfect world, access controls alone would ensure the
privacy of electronic protected health information (ePHI).
However, the complexities of the healthcare environment today
make it extremely challenging to limit worker access to the
minimum information necessary to do their jobs.
For example, many jobs in smaller organizations and
community-based hospitals require workers perform multiple
functions. Without access to at least select portions of every
patient's health record, some employees' effectiveness could be
significantly inhibited and patient care could be compromised.
Organizations must develop security audits and related policies
and procedures to hold workers accountable for their actions
while utilizing ePHI and an electronic health record (EHR).
Security audits are conducted using audit trails and audit logs
that offer a back-end view of system use. Audit trails and logs
record key activities, showing system threads of access,
changes, and transactions. Periodic reviews of audit logs may be
useful for:
· Detecting unauthorized access to patient information
· Establishing a culture of responsibility and accountability
· Reducing the risk associated with inappropriate accesses
(behavior may be altered when individuals know they are being
monitored)
· Providing forensic evidence during investigations of suspected
and known security incidents and breaches to patient privacy,
especially if sanctions against a workforce member, business
associate, or other contracted agent will be applied
· Tracking disclosures of PHI
· Responding to patient privacy concerns regarding
unauthorized access by family members, friends, or others
· Evaluating the overall effectiveness of policy and user
education regarding appropriate access and use of patient
information (comparing actual worker activity to expected
activity and discovering where additional training or education
may be necessary to reduce errors)
· Detecting new threats and intrusion attempts
· Identifying potential problems
· Addressing compliance with regulatory and accreditation
requirements
This practice brief identifies and defines the components
necessary for a successful security audit strategy. It also
outlines considerations for legal and regulatory requirements,
how to evaluate and retain audit logs, and the overall audit
process.
Legal and Regulatory Requirements
Many regulatory requirements drive how and why security
audits are conducted. HIM professionals should consider the
following legal and regulatory requirements when developing
the organization's security audit strategy.
HIPAA Security Rule
The HIPAA security rule includes two provisions that require
organizations perform security audits. They are:
· Section 164.308(a)(1)(ii)(c), Information system activity
review (required), which states organizations must "implement
procedures to regularly review records of information system
activity, such as audit logs, access reports, and security incident
tracking reports."
· Section 164.312(1)(b), Auditcontrols (required), which states
organizations must "implement hardware, software, and
procedural mechanisms that record and examine activity in
information systems that contain or use electronic protected
health information."
Payment Card Industry Data Security Standard
In 2006 the five major credit card companies worked
collaboratively to create a common industry standard for
security known as the Payment Card Industry Data Security
Standard. Any organization that accepts credit cards for
payment may be fined or held liable for losses resulting from a
compromised credit card if it lacks adequate security controls.
The standard mandates organizations implement the following
audit requirements:
· Establish a process for linking all access to system
components (especially access done with administrative
privileges such as root) to each individual user
· Implement automated audit trails for all system components to
reconstruct the following events:
· All individual accesses to cardholder data
· All actions taken by any individual with root or administrative
privileges
· Access to all audit trails
· Invalid logical access attempts
· Use of identification and authentication mechanisms
· Initialization of the audit logs
· Creation and deletion of system-level objects
· Record at least the following audit trail entries for all system
components for each event:
· User identification
· Type of event
· Date and time
· Success or failure indication
· Origination of event
· Identity or name of affected data, system component, or
resource
· Secure audit trails so they cannot be altered
· Review logs for all system components at least daily
· Retain audit trail history for at least one year, with a minimum
of three months' online availability
HITECH Act
The Health Information Technology for Economic and Clinical
Health (HITECH) Act, part of the American Recovery and
Reinvestment Act of 2009, also included provisions requiring
organizations conduct audits. In essence, healthcare
organizations and third-party payers are expected to monitor for
breaches of PHI from both internal and external sources.
The phrase "covered entity or business associate did not know
(and by exercising reasonable diligence would not have known)
of a violation" implies active auditing and monitoring for PHI
breaches would be expected as reasonable due diligence.
Meaningful Use
In addition, the Office of the National Coordinator's EHR
certification criteria for the meaningful use program include
audit requirements. Section 170.302(r), Audit log, requires the
ability to:
· Record actions. Record actions related to electronic health
information in accordance with the standard specified in
§170.210(b)
· Generate audit log. Enable a user to generate an audit log for a
specific time period and to sort entries in the audit log
according to any of the elements specified in the standard at
§170.210(b)
The stage 1 meaningful use criteria also point to the HIPAA
security rule, stating that provisions of the rule (including
audits) must be met.
The Joint Commission
The Joint Commission accredits hospitals and has two
information management (IM) standards that indirectly address
a healthcare organization's responsibility to maintain (monitor)
privacy and security:
· IM.2.10, Information privacy and confidentiality are
maintained
· IM.2.20, Information security including data integrity is
maintained
Elements of performance for both of these standards require
written policies, an effective process for enforcing policies,
monitoring policy compliance, and the use of monitoring of
information to improve privacy, confidentiality, and security.
Audit Definitions
Audit logs are records of sequential activities maintained by the
application or system.
An audit trail consists of the log records identifying a particular
transaction or event.
An audit is the process of reviewing those records and an
integral part of a security and risk management process.
E-Discovery
Audit log information may also be useful for legal proceedings
such as responding to an electronic discovery, or e-discovery,
request. E-discovery is the common name for the revisions to
the Federal Rules of Civil Procedures, which went into effect
December 1, 2006. It refers to the information that an
organization could be requested and expected to produce in
response to litigation.
Establishing Strategy and Process
A multidisciplinary team is essential to developing and
implementing an effective security audit strategy. The team
should include at a minimum IT, risk management, and HIM
representation, and it should be led and managed by the
organization's designated security official in coordination with
the designated privacy official.†
In setting up strategy and process, the team should consider:
· Identifying all electronic systems and their capabilities to
understand what is auditable; disparate systems may require
modified audit plans.
· Creating and placing warning banners on network and
application sign-on screens to notify computer users that
activities are being monitored and audited to help enforce
workforce awareness. For example, a warning banner may state
"WARNING! Use of this system constitutes consent to security
monitoring and testing. All activity is logged and identified
with your user ID. There is no expectation of employee privacy
while using this system."
· Involving application and system owners when appropriate to
determine what user activities should trigger an entry in the
audit trails.
· Having audit trails reviewed by department or unit leadership
to determine the appropriateness of PHI access based on
workforce roles and tasks.
· Involving department or unit leadership most familiar with job
responsibilities in interpreting findings and identifying
questionable circumstances needing further investigation.
· Determining how random audits will be conducted.
· Involving the human resources department for protection of
employee rights when a manager suspects employee wrong-
doing and requests review of employee activities via an audit
trail.
· Developing a standard set of investigatory documents used to
record potential violations and breaches, interviews, and actions
taken, including reporting.
· Adding a provision to contractual agreements requiring
adherence to privacy and security policies, cooperation in
security audits, and investigation and follow-through when
breaches occur.
· Evaluating the impact of running audit reports on system
performance.
· Determining what audit tools will be used for automatic
monitoring and reporting.
· Determining appropriate retention periods for audit logs,
trails, and audit reports.
· Ensuring top-level administrative support for consistent
application of policy enforcement and sanctions.
Audit information may also be useful as forensic data and
valuable evidence during investigations into security incidents
and privacy breaches, especially if sanctions against a
workforce member, business associate, or other contracted agent
will be applied.
Determining What to Audit
It would be prohibitive to perform security audits on all data
collected. Good-faith efforts to investigate the compliance level
of individuals educated on privacy and information security
issues can be achieved through a well-planned approach.
In determining what to audit, organizations must identify and
define "trigger events," or the criteria that will flag
questionable access of confidential ePHI and prompt further
investigation. Some triggers will be appropriate to the whole
organization, while others will be specific to a department or
unit. Once identified, trigger events should be reviewed on a
regular basis, such as annually, and updated as needed.†
Examples of trigger events include employees viewing:
· The record of a patient with the same last name or address as
the employee
· VIP patient records (e.g., board members, celebrities,
governmental or community figures, physician providers,
management staff, or other highly publicized individuals)
· The records of those involved in high-profile events in the
community (e.g., motor vehicle accident, attempted homicide,
etc.)
· Patient files with isolated activity after no activity for 120
days
· Other employee files across departments and within
departments (organizations should set parameters to omit
legitimate caregiver access)
· Records with sensitive health information such as psychiatric
disorders, drug and alcohol records, domestic abuse reports, and
AIDS
· Files of minors who are being treated for pregnancy or
sexually transmitted diseases
· Records of patients the employee had no involvement in
treating (e.g., nurses viewing patient records from other units)
· Records of terminated employees (organizations should verify
that access has been rescinded)
· Portions of a record that an individual's discipline would not
ordinarily have a need to access (e.g., a speech pathologist
accessing a pathology report)
Those individuals who review the audit logs should evaluate the
number of trigger events and the breadth of the coverage chosen
as well as the system's ability to log the data desired for such
reviews.
Implementing Audit Tools
Certified EHRs that meet the stage 1 meaningful use criteria
will also meet health IT audit criteria and may provide enough
detail to determine if there was an unauthorized access into a
patient's record.
These built-in audit logs can easily contain millions of entries
of application transactions. Searching through these detailed
logs to find the specific information needed when conducting an
investigation regarding a particular encounter can take a
significant amount of time and requires some specialized skills
in reading and interpreting the data.
Breaches often go undetected in manual reviews of audit logs
due to the sheer volume of data. Conducting random audits of
user access is like the old cliché "searching for a needle in a
haystack."
To help ensure greater efficiency in audit reviews, many
organizations rely on third-party audit tools, which
systematically and automatically analyze data and quickly
generate reports based upon search criteria matching the
organization's audit strategy or defined triggers.
Specialized audit tools can be programmed to:
· Detect potentially unauthorized access to a patient's record,
often using a variety of prewritten queries and reports such as a
match between the user's and the patient's last names.
· Collect and automatically analyze information in-depth.
· Detect patterns of behavior.
· Provide privacy and security officers or compliance personnel
with alert notifications of potential incidents or questionable
behavior.
· Collect the audit logs from other applications for correlation
and centralized storage and analysis. For example, the logs from
a time-keeping system may be used to verify if an employee was
on the clock when an unauthorized access occurred.
· Present reports in an easy-to-read Web page or dashboard.
Third-party tools can be expensive to purchase and install. Up-
front costs may include audit software, server and operating
system for running the software, and labor costs for installation,
training, and modification. In addition, there may be annual
licensing and support fees, which must be factored into an
organization's operating budget.
Some vendors offer audit tools as software as a service, or
SaaS. This eliminates many of the up-front costs because the
vendor supplies and owns the necessary hardware and software
and provides the programming support. The healthcare
organization pays a monthly fee to use the tool, usually through
a Web interface.
Determining When and How Often to Audit
Due to a lack of resources, organizations typically examine
their audit trails only when there is a suspected problem.
Although this is a common practice, it is definitely not a best
practice.
It is imperative an organization's security audit strategy outlines
the appropriate procedure for responding to a security incident.
However, it must also define the process for the regular review
of audit logs. At a minimum, review of user activities within
clinical applications should be conducted monthly. It is best to
review audit logs as close to real time as possible and as soon
after an event occurs as can be managed.† This is especially
true for audit logs, which could signal an unauthorized access or
intrusion into an application or system. Automated audit tools
can be helpful for providing near real-time reports.
Evaluating Audit Findings
Department managers and supervisors are in the best position to
determine the appropriateness of staff access. Therefore, they
should review the audit reports.
The organization's information security and privacy officials
must provide education to the directors, managers, and
supervisors responsible for reviewing security audit report
findings so they are equipped to interpret results and determine
appropriate versus inappropriate access based on defined and
approved access permissions.†
Presenting Audit Report Findings to Employees
In the event that an audit reveals potentially unauthorized
access by an employee, human resources, risk management, and
legal counsel (as appropriate) may need to be involved before
addressing the report findings with the employee.
Organizations should consider factors such as education,
experience, privacy and security training, and barriers to
learning (e.g., language) when evaluating an employee's actions.
They should remember that an individual may have had a good
reason for out-of-the-ordinary access, even if the initial review
indicates otherwise. In addition, organizations should consider
treating the questioning of an employee as an inquiry, rather
than an interrogation.
Organizations must be consistent in the application of their
security and privacy audit policies and sanctions with no
exceptions. Making exceptions to the policy risks the trust of
the workforce and consumers and poses a risk to legal defense.†
Healthcare facilities leave themselves open to both individual
and class action lawsuits when they do not have a strong,
consistent enforcement program.1
Organizations should develop and implement graduated
sanctions so that the punishment fits the incident. Sanction
policies should allow management some limited flexibility. For
example, sanctions to physicians and other licensed caregivers
with specialized skills may negatively affect patient care and
business operations if these individuals are removed from their
job as a result of a violation.
In conjunction with sanction policies, organizations must
develop and implement strong policies and procedures to
address the processing of breaches, compliant with federal and
state laws and regulations, in the event any security audit
findings indicate a breach has occurred.
Protecting and Retaining Audit Logs
HIPAA requires that covered entities maintain proof that they
have been conducting audits for six years. Such documents may
include policies, procedures, and past audit reports. State
statutes of limitations relative to discoverability and an
organization's records management policies may require that
this information be kept longer.
Organizations must review pertinent regulatory requirements,
including applicable federal and state laws, in determining the
appropriate retention period for security audit logs. Security and
privacy officials should collaborate to establish the most
effective schedule for the organization.†
The Payment Card Industry Data Security Standard requires
organizations "retain audit trail history for at least one year,
with a minimum of three months' online availability."
At a minimum, an organization's audit strategy must stipulate
the following actions to protect and retain audit logs:
· Storing audit logs and records on a server separate from the
system that generated the audit trail
· Restricting access to audit logs to prevent tampering or
altering of audit data
· Retaining audit trails based on a schedule determined
collaboratively with operational, technical, risk management,
and legal staff †
Prevention through Education
The new mantra in healthcare should be, "Just because you can,
doesn't mean you should." Education is a preventive measure
that must be executed and re-executed to ensure optimal
outcomes in the success of a security audit strategy.
Organizations should:
· Ensure that patient rights such as an accounting of disclosures
and policies and procedures related to privacy and security are
understood by all involved employees, providers, associates,
and contractual partners.
· Inform all involved employees, providers, associates, and
contractual partners of the security audit practice and
management support to enforce it. However, it should not reveal
the details of the audits themselves (e.g., trigger points, timing,
scope, and frequency).
· Include this focused training in orientation for all new
employees and provide annual refresher training for current
employees. For example, if an employee becomes a patient of
the hospital in which he or she works, hospital policy may allow
the employee to request an audit trail of access to his or her
PHI. If this is feasible within the system, the existence of the
policy may discourage employees from looking at the medical
information of their coworkers.
Note
1. AHIMA. "Sanction Guidelines for Privacy and Security
Breaches." Journal of AHIMA 80, no. 5 (May 2009): 57–62.
Available online in the AHIMA Body of Knowledge at
http://www.ahima.org.
References
AHIMA. "Building an Effective Security Audit Program to
Improve and Enforce Privacy Protections." Online course.
Available online at http://www.ahimastore.org.
Department of Health and Human Services. "45 CFR Parts 160,
162, and 164 Health Insurance Reform: Security Standards;
Final Rule." Federal Register 68, no. 34 (Feb. 20, 2003).
Available online at
http://www.hhs.gov/ocr/privacy/hipaa/administrative/securityrul
e/securityrulepdf.pdf.
Prepared by
Tom Walsh, CISSP
Assisted by
William Miaoulis, CISA, CISM
Acknowledgments
2010 Privacy and Security Practice Council:
Susan W. Carey, RHIT
Angela K. Dinh, MHA, RHIA, CHPS
Gwen Jimenez, RHIA
Karen Lawler, MPS, RHIA
Monna Nabbers, MBA, RHIA
Lori Nobles, RHIA
Deanna O'Neil, RHIA, CCS
Harry B. Rhodes, MBA, RHIA, CHPS, CPHIMS, FAHIMA
Mary H. Stanfill, MBI, RHIA, CCS, CCS-P, FAHIMA
Allison Viola, MBA, RHIA
Diana Warner, MS, RHIA, CHPS, FAHIMA
Lou Ann Wiedemann, MS, RHIA, FAHIMA, CPEHR
Prepared by (Original)
Beth Hjort, RHIA, CHP
The information contained in this practice brief reflects the
consensus opinion of the professionals who developed it. It has
not been validated through scientific research.
† Indicates an AHIMA best practice. Best practices are
available in the AHIMA Compendium,
http://compendium.ahima.org.
Article citation:
AHIMA. "Security Audits of Electronic Health Information
(Updated)." Journal of AHIMA 82, no.3 (March 2011): 46-50.
Copyright ©2011 American Health Information Management
Association. All rights reserved. All contents, including images
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You do not need to obtain permission to cite, reference, or
briefly quote this material as long as proper citation of the
source of the information is made. Please contact Publications
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Running head: DIAGNOSIS
0
DIAGNOSIS
2
I know private contacts are not allowed. If you wish to be my
personal writer at a lower cost talk to me at markbilly603 at g
m.
Module 1 Assignment 2: Diagnosis
Mark Billy
Arizona state University
10/08/2016
Diagnosis
Introduction
Diagnosis is always an important part of the healing process. It
is always very important to know the state of the body in terms
of health. In some cases it helps to go or the regular full body
checkups and in most cases, worse circumstances are avoided
through these occasional visits. The world of medicine keeps
taking a new turn and everyday there is a new discovery
towards a better way to maintain the healthcare sector. When
dealing with patients a diagnosis is always what is expected
when they visit the clinician with symptoms. It is not easy
where healthcare is involved but risks are always worthy.
Principal and Secondary Diagnosis
The principal diagnosis is known as the cause for admission or
rather the first disease discoverable. In this case the principal
diagnosis was mental illness following attempted suicide. This
is what landed her in the hospital. However she was later
referred and the secondary diagnosis is coded depression, this
was the underlying issue all along. These are two diagnoses that
led the doctor to refer. These two diagnoses have their
advantages as it is important for a clinician to know exactly
how to go about the diagnosis and also help in determining the
most suitable method to use (Seccareccia,2010).
Reasons for selecting the principal and secondary diagnoses
The main reasons for selecting principal and secondary
diagnosis is because what the definitions say and the coding
according to the new guidelines clearly indicate what the
diagnosis they both are. The patient lacks to state the historical
condition so as for the coder to identify it as the principal
(Dekel,2006). In this case coder are not able to identify a link to
the various diagnosis and in reference to AHA clinic coding this
shows only after the main studies are done, meaning there is not
a conclusive definition in this regard. These diagnoses help in
creating a way forward, so that the clinician knows what to
expect or have a clue as to what they are dealing with. It also
helps in saving time and sometimes in saving lives of the
patient involved.
Social and Cultural Factors
Society always has its way of guiding people and making sure
that they set the right pace for what they term as legal. People
tend to pick up what surrounds them. In most cases if a child
grows up around alcoholics there are higher chance the child
will be alcoholic and society defines morals. Social factors will
definitely affect or rather influence the diagnosis.
(Seccareccia,2010). In some scenarios there may be a society
that does not believe in certain diseases or may not believe that
some form of behavior may be as a result of the surrounding so
they conduct it anyway. This may be an undermining factor to
what the diagnosis end result will be.
Educational and technology have now become very close,
particularly when using online learning the environmental
factors can be different and bring about varying experiences,
They can allow students to basically use real identity or give an
anonymous identity which is either during classroom
communication or elsewhere . Advantages in anonymity in race,
age, and gender are a good thing as there are increased chances
in the student participation and there is increased cross-cultural
communication. Risks include increased in the aggressive or
hostile behavior meaning the behavior in this case and exposure
is different. (Mason. & Kaye, 1989).
However, culture is defined as the set norms that guide a
society, there may be constraints that may restrict how to go
about the diagnosis. This is likely to highly tamper with the
diagnosis. If the cultural believes do not support certain trends
there is a higher chance of diverting the diagnosis to what is
more acceptable. This is because with the diversity of cultures
there may be different views and set norms on how a culture is
supposed to function. (<BIB>Mezzich & Caracci, 2008</BIB>).
Thus, it is very evident that diagnosis help to know the way
forward and plan on how to go about the treatment but with the
involvement of culture a misdiagnosis may occur leading to
wrong treatment.
Differential diagnoses.
Differential diagnosis is supposed to begin all treatments. It is
the mandate of the clinical operative to diagnose disorders from
the presented symptoms. There is always an underlying problem
in this case because premature diagnosis occurs often and
within the first few minutes as a clinical special it is very likely
that they can determine the patient diagnosis. The problem
comes in when interpretation has to be done and the questions
that follow after presentation of the symptoms can clearly tell
what the clinician is anticipating. Sometimes the diagnosis from
other conditions may be applicable but not always. (Mason. &
Kaye, 1989). Many of the chronic conditions today require long
term and in most cases acute care services and these can be
managed through proper diagnosis, prevented or even reversed
with the use of wellness and prevention programs. There is so
much hope with the industry evolvement. There are still
problems with the applications to get into the programmes
involving treatment.
Sometimes there may be a diagnostic bias especially if the
patient does not physically depict what they may have , hence
the importance of conducting hypotheses then apply methodical
science. The probable reasons for differential diagnosis are to
enable the patient fully understand probable causes or why the
symptoms may be a possibility of a certain illness. A patient has
to understand why some illnesses were eliminated or why the
doctor came to a certain conclusion (Claire, 2015). It is very
important to explain to the concerned parties why certain
options were eliminated and to give them a clear understanding
of their illness. Differential diagnosis helps the clinician
consider other options so that incase the first diagnosis is wrong
they have other options to consider.
Actual Diagnosis and Differential Diagnosis
Actual Diagnosis gives the clear and accurate results. The best
way is to determine what the patient is suffering from without
second guessing. As a clinician it is always a relief if you can
determine what the patient is actually suffering from so as to
start the treatment plan immediately with the perception that
there may be a risk to life. Differential diagnosis is what the
patient is most likely to be suffering from; the clinician will
eliminate possibilities until they are left with the actual
diagnosis. So in my opinion actual diagnosis is always better
because no one wants to keep second guessing their illness. The
differential diagnosis is good but the actual diagnosis is better.
(Selwyn,2011)
Justification.
Actual diagnosis is considered better than differential diagnosis
because of accuracy. With philosophers you can access them
anytime anywhere online hence education has become
widespread. When a patient is given actual diagnosis their mind
is at peace as opposed to differential diagnosis, which only
leaves them pending. In my opinion, other factors held constant
like culture and society, it is only logical that a patient actually
understands the exact diagnosis so that they can start a
treatment plan (Seccareccia, 2010). Therefore patients who are
diagnosed with mental illnesses can arrange a routine treatment
which they can follow accurately without confusion. It is clear
that actual diagnosis can work in favor of both the patient and
the clinician involved. Differential diagnosis is therefore not
the best in most cases.
Conclusion
Differential Diagnosis give the probability and possibly help
come a long way in determining what a patient is likely to be
suffering from. It is always great to weigh options and give the
accurate diagnosis and that is why there are many underlying
factors that have to be considered when trying to come up with
a diagnosis. People have experienced the continued changes in
the field of healthcare. Students have continued to learn online
and this has maximized literacy in the world. Cultural
backgrounds, society and exposure may be some of the possible
factors that may highly determine that diagnosis but all the
same the actual diagnosis is always best. Sometimes
misdiagnosis occurs but this is supposed to be very rare. In the
case o this case study the patient in question is mostly affected
by circumstances and exposure as the underlying factors to their
diagnosis and in this case they barely have nothing to do with
culture but mostly social.
References
Seccareccia, D. (2010). Cancer-related hypercalcemia.; Can
Fam Physician. 56 (3): 244–6,
Dekel, G(2006). Learning Technologist .
Richey, R. (2008). Reflections on the 2008 AECT Definitions
of the Field. TechTrends. 52 (1): 24–25.
Selwyn, N. (2011) Education and Technology: Key Issues and
Debates. London: Continuum International Major.
Claire A. (2015). Teaching Online: A Guide to Theory,
Research, and Practice. Baltimore, Maryland: Johns Hopkins
University Press.Publishing Group.
Mason. R. and Kaye, A. (1989). Mindweave: Communication,
Computers and Distance Education. Oxford, UK: Pergamon
Press.
Mezzich O. & Caracci A. ( 2008</BIB>). Education and
Technology: Diagnosis. London: Continuum International
Major.
Audit Controls
Please download and read the following article attached below
· AHIMA, "Security Audits of Electronic Health Information
(Updated)." Journal of AHIMA 82, no. 3 (March 2011): 46-50.
After reading the article, review the sections on Technical
Safeguards, including Access Control and Audit Controls in this
module's reading assignment. The author states that audit
controls are "'hardware, software, and /or procedural
mechanisms that record and examine activity in information
systems.' Most information systems provide some level of audit
controls and audit reports. These are useful, especially when
determining if a security violation occurred" (Gartee, p. 404).
Next, review the information presented in the table. This data
was pulled to view a general login and logout pattern in the
EHR for hospital staff on the morning listed (01/05/16). These
are descriptions of these staff members' positions.
1. Joann Ward is a nurse who works in the general surgery
floor.
2. Steven Williams is a registration clerk who works in the
radiology department.
3. Lee Worley is a health information clerk who processes
requests for records from other healthcare providers and
facilities.
4. Mary Smith is a nurse who works in the labor and delivery
unit.
Employee
Dept
Date
Log In
Pt #
Pt Type
Log out
Patient Name
JOANN WARD
Surg
1/5/16
8:00
1223
Surg
8:17
Olson, Tom
Surg
9:20
5776
Surg
9:24
Stanford, Gary
Surg
9:26
3987
Surg
9:45
Johnson, George
STEVEN WILLIAMS
Radiology
1/5/16
8:05
3463
Radiology
8:08
Finch, Larry
Radiology
8:35
5776
Surg
9:02
Stanford, Gary
Radiology
9:03
1234
Radiology
9:07
Jones, Joe
LEE WORLEY
HIM
1/5/16
8:05
5776
Surg
8:15
Stanford, Gary
HIM
8:45
9874
L&D
8:55
Ngyen, Mai
HIM
9:15
1223
Surg
9:24
Olson, Tom
MARY SMITH
L&D
1/5/16
8:30
9874
L&D
8:45
Ngyen, Mai
L&D
8:45
4858
Psychiatry
9:00
Smith, John
L&D
9:00
9977
L&D
9:30
Tupper, Ann
L&D
9:30
1124
L&D
10:00
West, Janet
Given this information, answer the following questions:
1. What can you tell from this audit log about Patient Gary
Stanford's visit?
2. What can you tell from this audit log about Mai Ngyen's
visit?
3. Do the staff members' logins seem appropriate?
4. Is there anything you would question on this audit log?
Your response to this audit should be a two page document
(four-five paragraphs) to provide a complete response to the
audit results based on each of the roles.

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  • 1. Security Audits of Electronic Health Information (Updated) Editor's note: This update supplants the November 2003 practice brief "Security Audits (Updated)." Introducing the AHIMA Compendium http://compendium.ahima.org Throughout this brief, sentences marked with the † symbol indicate AHIMA best practices in health information management. These practices are collected in the new AHIMA Compendium, offering health information management professionals "just in time" guidance as they research and address practice challenges. In a perfect world, access controls alone would ensure the privacy of electronic protected health information (ePHI). However, the complexities of the healthcare environment today make it extremely challenging to limit worker access to the minimum information necessary to do their jobs. For example, many jobs in smaller organizations and community-based hospitals require workers perform multiple
  • 2. functions. Without access to at least select portions of every patient's health record, some employees' effectiveness could be significantly inhibited and patient care could be compromised. Organizations must develop security audits and related policies and procedures to hold workers accountable for their actions while utilizing ePHI and an electronic health record (EHR). Security audits are conducted using audit trails and audit logs that offer a back-end view of system use. Audit trails and logs record key activities, showing system threads of access, changes, and transactions. Periodic reviews of audit logs may be useful for: · Detecting unauthorized access to patient information · Establishing a culture of responsibility and accountability · Reducing the risk associated with inappropriate accesses (behavior may be altered when individuals know they are being monitored) · Providing forensic evidence during investigations of suspected and known security incidents and breaches to patient privacy, especially if sanctions against a workforce member, business associate, or other contracted agent will be applied · Tracking disclosures of PHI · Responding to patient privacy concerns regarding unauthorized access by family members, friends, or others · Evaluating the overall effectiveness of policy and user education regarding appropriate access and use of patient information (comparing actual worker activity to expected activity and discovering where additional training or education may be necessary to reduce errors) · Detecting new threats and intrusion attempts · Identifying potential problems · Addressing compliance with regulatory and accreditation requirements This practice brief identifies and defines the components necessary for a successful security audit strategy. It also outlines considerations for legal and regulatory requirements, how to evaluate and retain audit logs, and the overall audit
  • 3. process. Legal and Regulatory Requirements Many regulatory requirements drive how and why security audits are conducted. HIM professionals should consider the following legal and regulatory requirements when developing the organization's security audit strategy. HIPAA Security Rule The HIPAA security rule includes two provisions that require organizations perform security audits. They are: · Section 164.308(a)(1)(ii)(c), Information system activity review (required), which states organizations must "implement procedures to regularly review records of information system activity, such as audit logs, access reports, and security incident tracking reports." · Section 164.312(1)(b), Auditcontrols (required), which states organizations must "implement hardware, software, and procedural mechanisms that record and examine activity in information systems that contain or use electronic protected health information." Payment Card Industry Data Security Standard In 2006 the five major credit card companies worked collaboratively to create a common industry standard for security known as the Payment Card Industry Data Security Standard. Any organization that accepts credit cards for payment may be fined or held liable for losses resulting from a compromised credit card if it lacks adequate security controls. The standard mandates organizations implement the following audit requirements: · Establish a process for linking all access to system components (especially access done with administrative privileges such as root) to each individual user · Implement automated audit trails for all system components to reconstruct the following events: · All individual accesses to cardholder data · All actions taken by any individual with root or administrative privileges
  • 4. · Access to all audit trails · Invalid logical access attempts · Use of identification and authentication mechanisms · Initialization of the audit logs · Creation and deletion of system-level objects · Record at least the following audit trail entries for all system components for each event: · User identification · Type of event · Date and time · Success or failure indication · Origination of event · Identity or name of affected data, system component, or resource · Secure audit trails so they cannot be altered · Review logs for all system components at least daily · Retain audit trail history for at least one year, with a minimum of three months' online availability HITECH Act The Health Information Technology for Economic and Clinical Health (HITECH) Act, part of the American Recovery and Reinvestment Act of 2009, also included provisions requiring organizations conduct audits. In essence, healthcare organizations and third-party payers are expected to monitor for breaches of PHI from both internal and external sources. The phrase "covered entity or business associate did not know (and by exercising reasonable diligence would not have known) of a violation" implies active auditing and monitoring for PHI breaches would be expected as reasonable due diligence. Meaningful Use In addition, the Office of the National Coordinator's EHR certification criteria for the meaningful use program include audit requirements. Section 170.302(r), Audit log, requires the ability to: · Record actions. Record actions related to electronic health information in accordance with the standard specified in
  • 5. §170.210(b) · Generate audit log. Enable a user to generate an audit log for a specific time period and to sort entries in the audit log according to any of the elements specified in the standard at §170.210(b) The stage 1 meaningful use criteria also point to the HIPAA security rule, stating that provisions of the rule (including audits) must be met. The Joint Commission The Joint Commission accredits hospitals and has two information management (IM) standards that indirectly address a healthcare organization's responsibility to maintain (monitor) privacy and security: · IM.2.10, Information privacy and confidentiality are maintained · IM.2.20, Information security including data integrity is maintained Elements of performance for both of these standards require written policies, an effective process for enforcing policies, monitoring policy compliance, and the use of monitoring of information to improve privacy, confidentiality, and security. Audit Definitions Audit logs are records of sequential activities maintained by the application or system. An audit trail consists of the log records identifying a particular transaction or event. An audit is the process of reviewing those records and an integral part of a security and risk management process. E-Discovery Audit log information may also be useful for legal proceedings such as responding to an electronic discovery, or e-discovery, request. E-discovery is the common name for the revisions to the Federal Rules of Civil Procedures, which went into effect December 1, 2006. It refers to the information that an organization could be requested and expected to produce in response to litigation.
  • 6. Establishing Strategy and Process A multidisciplinary team is essential to developing and implementing an effective security audit strategy. The team should include at a minimum IT, risk management, and HIM representation, and it should be led and managed by the organization's designated security official in coordination with the designated privacy official.† In setting up strategy and process, the team should consider: · Identifying all electronic systems and their capabilities to understand what is auditable; disparate systems may require modified audit plans. · Creating and placing warning banners on network and application sign-on screens to notify computer users that activities are being monitored and audited to help enforce workforce awareness. For example, a warning banner may state "WARNING! Use of this system constitutes consent to security monitoring and testing. All activity is logged and identified with your user ID. There is no expectation of employee privacy while using this system." · Involving application and system owners when appropriate to determine what user activities should trigger an entry in the audit trails. · Having audit trails reviewed by department or unit leadership to determine the appropriateness of PHI access based on workforce roles and tasks. · Involving department or unit leadership most familiar with job responsibilities in interpreting findings and identifying questionable circumstances needing further investigation. · Determining how random audits will be conducted. · Involving the human resources department for protection of employee rights when a manager suspects employee wrong- doing and requests review of employee activities via an audit trail. · Developing a standard set of investigatory documents used to record potential violations and breaches, interviews, and actions taken, including reporting.
  • 7. · Adding a provision to contractual agreements requiring adherence to privacy and security policies, cooperation in security audits, and investigation and follow-through when breaches occur. · Evaluating the impact of running audit reports on system performance. · Determining what audit tools will be used for automatic monitoring and reporting. · Determining appropriate retention periods for audit logs, trails, and audit reports. · Ensuring top-level administrative support for consistent application of policy enforcement and sanctions. Audit information may also be useful as forensic data and valuable evidence during investigations into security incidents and privacy breaches, especially if sanctions against a workforce member, business associate, or other contracted agent will be applied. Determining What to Audit It would be prohibitive to perform security audits on all data collected. Good-faith efforts to investigate the compliance level of individuals educated on privacy and information security issues can be achieved through a well-planned approach. In determining what to audit, organizations must identify and define "trigger events," or the criteria that will flag questionable access of confidential ePHI and prompt further investigation. Some triggers will be appropriate to the whole organization, while others will be specific to a department or unit. Once identified, trigger events should be reviewed on a regular basis, such as annually, and updated as needed.† Examples of trigger events include employees viewing: · The record of a patient with the same last name or address as the employee · VIP patient records (e.g., board members, celebrities, governmental or community figures, physician providers, management staff, or other highly publicized individuals) · The records of those involved in high-profile events in the
  • 8. community (e.g., motor vehicle accident, attempted homicide, etc.) · Patient files with isolated activity after no activity for 120 days · Other employee files across departments and within departments (organizations should set parameters to omit legitimate caregiver access) · Records with sensitive health information such as psychiatric disorders, drug and alcohol records, domestic abuse reports, and AIDS · Files of minors who are being treated for pregnancy or sexually transmitted diseases · Records of patients the employee had no involvement in treating (e.g., nurses viewing patient records from other units) · Records of terminated employees (organizations should verify that access has been rescinded) · Portions of a record that an individual's discipline would not ordinarily have a need to access (e.g., a speech pathologist accessing a pathology report) Those individuals who review the audit logs should evaluate the number of trigger events and the breadth of the coverage chosen as well as the system's ability to log the data desired for such reviews. Implementing Audit Tools Certified EHRs that meet the stage 1 meaningful use criteria will also meet health IT audit criteria and may provide enough detail to determine if there was an unauthorized access into a patient's record. These built-in audit logs can easily contain millions of entries of application transactions. Searching through these detailed logs to find the specific information needed when conducting an investigation regarding a particular encounter can take a significant amount of time and requires some specialized skills in reading and interpreting the data. Breaches often go undetected in manual reviews of audit logs due to the sheer volume of data. Conducting random audits of
  • 9. user access is like the old cliché "searching for a needle in a haystack." To help ensure greater efficiency in audit reviews, many organizations rely on third-party audit tools, which systematically and automatically analyze data and quickly generate reports based upon search criteria matching the organization's audit strategy or defined triggers. Specialized audit tools can be programmed to: · Detect potentially unauthorized access to a patient's record, often using a variety of prewritten queries and reports such as a match between the user's and the patient's last names. · Collect and automatically analyze information in-depth. · Detect patterns of behavior. · Provide privacy and security officers or compliance personnel with alert notifications of potential incidents or questionable behavior. · Collect the audit logs from other applications for correlation and centralized storage and analysis. For example, the logs from a time-keeping system may be used to verify if an employee was on the clock when an unauthorized access occurred. · Present reports in an easy-to-read Web page or dashboard. Third-party tools can be expensive to purchase and install. Up- front costs may include audit software, server and operating system for running the software, and labor costs for installation, training, and modification. In addition, there may be annual licensing and support fees, which must be factored into an organization's operating budget. Some vendors offer audit tools as software as a service, or SaaS. This eliminates many of the up-front costs because the vendor supplies and owns the necessary hardware and software and provides the programming support. The healthcare organization pays a monthly fee to use the tool, usually through a Web interface. Determining When and How Often to Audit Due to a lack of resources, organizations typically examine their audit trails only when there is a suspected problem.
  • 10. Although this is a common practice, it is definitely not a best practice. It is imperative an organization's security audit strategy outlines the appropriate procedure for responding to a security incident. However, it must also define the process for the regular review of audit logs. At a minimum, review of user activities within clinical applications should be conducted monthly. It is best to review audit logs as close to real time as possible and as soon after an event occurs as can be managed.† This is especially true for audit logs, which could signal an unauthorized access or intrusion into an application or system. Automated audit tools can be helpful for providing near real-time reports. Evaluating Audit Findings Department managers and supervisors are in the best position to determine the appropriateness of staff access. Therefore, they should review the audit reports. The organization's information security and privacy officials must provide education to the directors, managers, and supervisors responsible for reviewing security audit report findings so they are equipped to interpret results and determine appropriate versus inappropriate access based on defined and approved access permissions.† Presenting Audit Report Findings to Employees In the event that an audit reveals potentially unauthorized access by an employee, human resources, risk management, and legal counsel (as appropriate) may need to be involved before addressing the report findings with the employee. Organizations should consider factors such as education, experience, privacy and security training, and barriers to learning (e.g., language) when evaluating an employee's actions. They should remember that an individual may have had a good reason for out-of-the-ordinary access, even if the initial review indicates otherwise. In addition, organizations should consider treating the questioning of an employee as an inquiry, rather than an interrogation. Organizations must be consistent in the application of their
  • 11. security and privacy audit policies and sanctions with no exceptions. Making exceptions to the policy risks the trust of the workforce and consumers and poses a risk to legal defense.† Healthcare facilities leave themselves open to both individual and class action lawsuits when they do not have a strong, consistent enforcement program.1 Organizations should develop and implement graduated sanctions so that the punishment fits the incident. Sanction policies should allow management some limited flexibility. For example, sanctions to physicians and other licensed caregivers with specialized skills may negatively affect patient care and business operations if these individuals are removed from their job as a result of a violation. In conjunction with sanction policies, organizations must develop and implement strong policies and procedures to address the processing of breaches, compliant with federal and state laws and regulations, in the event any security audit findings indicate a breach has occurred. Protecting and Retaining Audit Logs HIPAA requires that covered entities maintain proof that they have been conducting audits for six years. Such documents may include policies, procedures, and past audit reports. State statutes of limitations relative to discoverability and an organization's records management policies may require that this information be kept longer. Organizations must review pertinent regulatory requirements, including applicable federal and state laws, in determining the appropriate retention period for security audit logs. Security and privacy officials should collaborate to establish the most effective schedule for the organization.† The Payment Card Industry Data Security Standard requires organizations "retain audit trail history for at least one year, with a minimum of three months' online availability." At a minimum, an organization's audit strategy must stipulate the following actions to protect and retain audit logs: · Storing audit logs and records on a server separate from the
  • 12. system that generated the audit trail · Restricting access to audit logs to prevent tampering or altering of audit data · Retaining audit trails based on a schedule determined collaboratively with operational, technical, risk management, and legal staff † Prevention through Education The new mantra in healthcare should be, "Just because you can, doesn't mean you should." Education is a preventive measure that must be executed and re-executed to ensure optimal outcomes in the success of a security audit strategy. Organizations should: · Ensure that patient rights such as an accounting of disclosures and policies and procedures related to privacy and security are understood by all involved employees, providers, associates, and contractual partners. · Inform all involved employees, providers, associates, and contractual partners of the security audit practice and management support to enforce it. However, it should not reveal the details of the audits themselves (e.g., trigger points, timing, scope, and frequency). · Include this focused training in orientation for all new employees and provide annual refresher training for current employees. For example, if an employee becomes a patient of the hospital in which he or she works, hospital policy may allow the employee to request an audit trail of access to his or her PHI. If this is feasible within the system, the existence of the policy may discourage employees from looking at the medical information of their coworkers. Note 1. AHIMA. "Sanction Guidelines for Privacy and Security Breaches." Journal of AHIMA 80, no. 5 (May 2009): 57–62. Available online in the AHIMA Body of Knowledge at http://www.ahima.org. References AHIMA. "Building an Effective Security Audit Program to
  • 13. Improve and Enforce Privacy Protections." Online course. Available online at http://www.ahimastore.org. Department of Health and Human Services. "45 CFR Parts 160, 162, and 164 Health Insurance Reform: Security Standards; Final Rule." Federal Register 68, no. 34 (Feb. 20, 2003). Available online at http://www.hhs.gov/ocr/privacy/hipaa/administrative/securityrul e/securityrulepdf.pdf. Prepared by Tom Walsh, CISSP Assisted by William Miaoulis, CISA, CISM Acknowledgments 2010 Privacy and Security Practice Council: Susan W. Carey, RHIT Angela K. Dinh, MHA, RHIA, CHPS Gwen Jimenez, RHIA Karen Lawler, MPS, RHIA Monna Nabbers, MBA, RHIA Lori Nobles, RHIA Deanna O'Neil, RHIA, CCS Harry B. Rhodes, MBA, RHIA, CHPS, CPHIMS, FAHIMA Mary H. Stanfill, MBI, RHIA, CCS, CCS-P, FAHIMA Allison Viola, MBA, RHIA Diana Warner, MS, RHIA, CHPS, FAHIMA Lou Ann Wiedemann, MS, RHIA, FAHIMA, CPEHR Prepared by (Original) Beth Hjort, RHIA, CHP The information contained in this practice brief reflects the consensus opinion of the professionals who developed it. It has not been validated through scientific research. † Indicates an AHIMA best practice. Best practices are available in the AHIMA Compendium, http://compendium.ahima.org.
  • 14. Article citation: AHIMA. "Security Audits of Electronic Health Information (Updated)." Journal of AHIMA 82, no.3 (March 2011): 46-50. Copyright ©2011 American Health Information Management Association. All rights reserved. All contents, including images and graphics, on this Web site are copyrighted by AHIMA unless otherwise noted. You must obtain permission to reproduce any information, graphics, or images from this site. You do not need to obtain permission to cite, reference, or briefly quote this material as long as proper citation of the source of the information is made. Please contact Publications to obtain permission. Please include the title and URL of the content you wish to reprint in your request. Running head: DIAGNOSIS 0 DIAGNOSIS 2 I know private contacts are not allowed. If you wish to be my personal writer at a lower cost talk to me at markbilly603 at g
  • 15. m. Module 1 Assignment 2: Diagnosis Mark Billy Arizona state University 10/08/2016 Diagnosis Introduction Diagnosis is always an important part of the healing process. It is always very important to know the state of the body in terms of health. In some cases it helps to go or the regular full body checkups and in most cases, worse circumstances are avoided through these occasional visits. The world of medicine keeps taking a new turn and everyday there is a new discovery towards a better way to maintain the healthcare sector. When dealing with patients a diagnosis is always what is expected when they visit the clinician with symptoms. It is not easy where healthcare is involved but risks are always worthy. Principal and Secondary Diagnosis The principal diagnosis is known as the cause for admission or rather the first disease discoverable. In this case the principal diagnosis was mental illness following attempted suicide. This is what landed her in the hospital. However she was later referred and the secondary diagnosis is coded depression, this was the underlying issue all along. These are two diagnoses that led the doctor to refer. These two diagnoses have their advantages as it is important for a clinician to know exactly how to go about the diagnosis and also help in determining the most suitable method to use (Seccareccia,2010). Reasons for selecting the principal and secondary diagnoses The main reasons for selecting principal and secondary
  • 16. diagnosis is because what the definitions say and the coding according to the new guidelines clearly indicate what the diagnosis they both are. The patient lacks to state the historical condition so as for the coder to identify it as the principal (Dekel,2006). In this case coder are not able to identify a link to the various diagnosis and in reference to AHA clinic coding this shows only after the main studies are done, meaning there is not a conclusive definition in this regard. These diagnoses help in creating a way forward, so that the clinician knows what to expect or have a clue as to what they are dealing with. It also helps in saving time and sometimes in saving lives of the patient involved. Social and Cultural Factors Society always has its way of guiding people and making sure that they set the right pace for what they term as legal. People tend to pick up what surrounds them. In most cases if a child grows up around alcoholics there are higher chance the child will be alcoholic and society defines morals. Social factors will definitely affect or rather influence the diagnosis. (Seccareccia,2010). In some scenarios there may be a society that does not believe in certain diseases or may not believe that some form of behavior may be as a result of the surrounding so they conduct it anyway. This may be an undermining factor to what the diagnosis end result will be. Educational and technology have now become very close, particularly when using online learning the environmental factors can be different and bring about varying experiences, They can allow students to basically use real identity or give an anonymous identity which is either during classroom communication or elsewhere . Advantages in anonymity in race, age, and gender are a good thing as there are increased chances in the student participation and there is increased cross-cultural communication. Risks include increased in the aggressive or hostile behavior meaning the behavior in this case and exposure is different. (Mason. & Kaye, 1989).
  • 17. However, culture is defined as the set norms that guide a society, there may be constraints that may restrict how to go about the diagnosis. This is likely to highly tamper with the diagnosis. If the cultural believes do not support certain trends there is a higher chance of diverting the diagnosis to what is more acceptable. This is because with the diversity of cultures there may be different views and set norms on how a culture is supposed to function. (<BIB>Mezzich & Caracci, 2008</BIB>). Thus, it is very evident that diagnosis help to know the way forward and plan on how to go about the treatment but with the involvement of culture a misdiagnosis may occur leading to wrong treatment. Differential diagnoses. Differential diagnosis is supposed to begin all treatments. It is the mandate of the clinical operative to diagnose disorders from the presented symptoms. There is always an underlying problem in this case because premature diagnosis occurs often and within the first few minutes as a clinical special it is very likely that they can determine the patient diagnosis. The problem comes in when interpretation has to be done and the questions that follow after presentation of the symptoms can clearly tell what the clinician is anticipating. Sometimes the diagnosis from other conditions may be applicable but not always. (Mason. & Kaye, 1989). Many of the chronic conditions today require long term and in most cases acute care services and these can be managed through proper diagnosis, prevented or even reversed with the use of wellness and prevention programs. There is so much hope with the industry evolvement. There are still problems with the applications to get into the programmes involving treatment. Sometimes there may be a diagnostic bias especially if the patient does not physically depict what they may have , hence the importance of conducting hypotheses then apply methodical science. The probable reasons for differential diagnosis are to enable the patient fully understand probable causes or why the symptoms may be a possibility of a certain illness. A patient has
  • 18. to understand why some illnesses were eliminated or why the doctor came to a certain conclusion (Claire, 2015). It is very important to explain to the concerned parties why certain options were eliminated and to give them a clear understanding of their illness. Differential diagnosis helps the clinician consider other options so that incase the first diagnosis is wrong they have other options to consider. Actual Diagnosis and Differential Diagnosis Actual Diagnosis gives the clear and accurate results. The best way is to determine what the patient is suffering from without second guessing. As a clinician it is always a relief if you can determine what the patient is actually suffering from so as to start the treatment plan immediately with the perception that there may be a risk to life. Differential diagnosis is what the patient is most likely to be suffering from; the clinician will eliminate possibilities until they are left with the actual diagnosis. So in my opinion actual diagnosis is always better because no one wants to keep second guessing their illness. The differential diagnosis is good but the actual diagnosis is better. (Selwyn,2011) Justification. Actual diagnosis is considered better than differential diagnosis because of accuracy. With philosophers you can access them anytime anywhere online hence education has become widespread. When a patient is given actual diagnosis their mind is at peace as opposed to differential diagnosis, which only leaves them pending. In my opinion, other factors held constant like culture and society, it is only logical that a patient actually understands the exact diagnosis so that they can start a treatment plan (Seccareccia, 2010). Therefore patients who are diagnosed with mental illnesses can arrange a routine treatment which they can follow accurately without confusion. It is clear that actual diagnosis can work in favor of both the patient and the clinician involved. Differential diagnosis is therefore not
  • 19. the best in most cases. Conclusion Differential Diagnosis give the probability and possibly help come a long way in determining what a patient is likely to be suffering from. It is always great to weigh options and give the accurate diagnosis and that is why there are many underlying factors that have to be considered when trying to come up with a diagnosis. People have experienced the continued changes in the field of healthcare. Students have continued to learn online and this has maximized literacy in the world. Cultural backgrounds, society and exposure may be some of the possible factors that may highly determine that diagnosis but all the same the actual diagnosis is always best. Sometimes misdiagnosis occurs but this is supposed to be very rare. In the case o this case study the patient in question is mostly affected by circumstances and exposure as the underlying factors to their diagnosis and in this case they barely have nothing to do with culture but mostly social. References Seccareccia, D. (2010). Cancer-related hypercalcemia.; Can Fam Physician. 56 (3): 244–6, Dekel, G(2006). Learning Technologist . Richey, R. (2008). Reflections on the 2008 AECT Definitions of the Field. TechTrends. 52 (1): 24–25. Selwyn, N. (2011) Education and Technology: Key Issues and Debates. London: Continuum International Major. Claire A. (2015). Teaching Online: A Guide to Theory, Research, and Practice. Baltimore, Maryland: Johns Hopkins University Press.Publishing Group. Mason. R. and Kaye, A. (1989). Mindweave: Communication, Computers and Distance Education. Oxford, UK: Pergamon Press.
  • 20. Mezzich O. & Caracci A. ( 2008</BIB>). Education and Technology: Diagnosis. London: Continuum International Major. Audit Controls Please download and read the following article attached below · AHIMA, "Security Audits of Electronic Health Information (Updated)." Journal of AHIMA 82, no. 3 (March 2011): 46-50. After reading the article, review the sections on Technical Safeguards, including Access Control and Audit Controls in this module's reading assignment. The author states that audit controls are "'hardware, software, and /or procedural mechanisms that record and examine activity in information systems.' Most information systems provide some level of audit controls and audit reports. These are useful, especially when determining if a security violation occurred" (Gartee, p. 404). Next, review the information presented in the table. This data was pulled to view a general login and logout pattern in the EHR for hospital staff on the morning listed (01/05/16). These are descriptions of these staff members' positions. 1. Joann Ward is a nurse who works in the general surgery floor. 2. Steven Williams is a registration clerk who works in the radiology department. 3. Lee Worley is a health information clerk who processes requests for records from other healthcare providers and facilities. 4. Mary Smith is a nurse who works in the labor and delivery unit. Employee Dept Date Log In
  • 21. Pt # Pt Type Log out Patient Name JOANN WARD Surg 1/5/16 8:00 1223 Surg 8:17 Olson, Tom Surg 9:20 5776 Surg 9:24 Stanford, Gary Surg 9:26 3987 Surg 9:45 Johnson, George STEVEN WILLIAMS Radiology 1/5/16 8:05 3463 Radiology 8:08 Finch, Larry
  • 22. Radiology 8:35 5776 Surg 9:02 Stanford, Gary Radiology 9:03 1234 Radiology 9:07 Jones, Joe LEE WORLEY HIM 1/5/16 8:05 5776 Surg 8:15 Stanford, Gary HIM 8:45 9874 L&D 8:55 Ngyen, Mai HIM 9:15
  • 23. 1223 Surg 9:24 Olson, Tom MARY SMITH L&D 1/5/16 8:30 9874 L&D 8:45 Ngyen, Mai L&D 8:45 4858 Psychiatry 9:00 Smith, John L&D 9:00 9977 L&D 9:30 Tupper, Ann L&D 9:30 1124 L&D 10:00 West, Janet
  • 24. Given this information, answer the following questions: 1. What can you tell from this audit log about Patient Gary Stanford's visit? 2. What can you tell from this audit log about Mai Ngyen's visit? 3. Do the staff members' logins seem appropriate? 4. Is there anything you would question on this audit log? Your response to this audit should be a two page document (four-five paragraphs) to provide a complete response to the audit results based on each of the roles.