1. Ayman Al Shami
Beirut – Lebanon
+961 70 574664
Ayman.shami@outlook.com
WORK EXPERIENCE
SUD restaurant
Marmikhael
(February2016_october 2016)
Waiter
Job description
Take foodand drinkordersand normallyenterthemintoacomputerizedsystemormanually
deliverorderstothe bar andkitchen.Once a restaurantpatron'sfoodor drinkorder isready,
we deliverthe ordertothe patron'stable
TSU cuisine
Ashrafiye akkawi street
(February 2015_january 2016)
Headwaiter
Job Description:
 Take foodand drinkordersand normallyenterthemintoacomputerizedsystemor
manuallydeliverorderstothe barand kitchen.Once a restaurantpatron'sfoodor drink
orderis ready,we deliverthe ordertothe patron's table.
 Supervise waitressesand waiters
Japengo Cafe
Mirdif CityCenter,Dubai,UnitedArabEmirates
(June 30, 2013 _july2014)

2. Al Shatti Qurum, Muscat and Sultanate of Oman
(September20, 2011 to June 30, 2013)
Supervisor
Job Description:
 Ensure that each customerreceives outstandingservice byprovidingafriendly
environment,whichincludesgreetingandacknowledgingeverycustomer,maintaining
solidproductknowledgeandall otheraspectsof customerservice.
 Maintainan awarenessof all promotionsandadvertisements.
 Assistinfloormoves,merchandising,displaymaintenance,andhousekeeping
 Assistinprocessingandreplenishingmerchandiseandmonitoringfloorstock.
 Aidcustomersinlocatingmerchandise.
 Communicate customerrequeststomanagement.i
 Assistincompletingprice changeswithinthe department.
 Anyothertasks as assignedfromtime totime byany manager.
Zara
Beirut,souks Lebanon
(August2010 to September2011)
Sales Representative/Cashier
Job Description:
 Receive paymentbycash,check,credit cards,vouchers,orautomaticdebits.
 Issue receipts,refunds,credits,orchange due to customers.
 Countmoneyincash drawersat the beginningof shiftstoensure thatamountsare
 Correct andthat there isadequate change.
 Greetcustomersenteringestablishments.
 Maintaincleanand orderlycheckoutareas.
 Establishoridentifypricesof goods,servicesoradmission,andtabulate billsusing
calculators,cashregisters,oroptical price scanners
Jeffries Café
BeirutMall,Beirut,Lebanon
(June 2009 to August2010)
Assistant Manager

3. Job Description:
 Responsible forcafé staff withinbusiness.
 Coordinatesthe shippingof goods,setupdisplays,andassistscustomersandstaff
duringbusinesshours.
 Handle customersquestions,complaints,andissues.
 Supervise all café staff
 Monthlyinventory of all salesandexpenses
 Documentationandreports
 Provide completeandappropriate solutionsforeverycustomertoachieve salesgoal
and maximize customersatisfaction.
 Recommendselectionsthatmeetthe customer'sneeds,andemphasizesellingpointsof
itemssuchas quality,utility,versatility,etc.
Oceana Resorts and Spa
Damour,Beirut,Lebanon
(April 2008 to July 2009)
Captain Waiter
Job Description:
 Take foodand drinkordersand normallyenterthemintoacomputerizedsystemor
manuallydeliverorderstothe barand kitchen.Once a restaurantpatron'sfoodor drink
orderis ready,we deliverthe ordertothe patron's table.
 Supervise waitressesand waiters
Dardashat
(February 2007 to April 2008
Waiter
Job Description:
 Take foodand drinkordersand normallyenterthemintoacomputerizedsystemor
manuallydeliverorderstothe barand kitchen.Once a restaurantpatron'sfoodor drink
orderis ready,we deliverthe ordertothe patron's table.
Special Skills
 Computerliterate Canoperate MSWord,Excel , powerpoint
 Intuitive andintelligentcookfordifferentfoods.
 Work independently or as part of a team and cooking.
 Spoke Arabic and english
Educational Attainment
College Graduate :CIS Hospitality andManagement

4. PERSONAL INFORMATION
Date of Birth: August03, 1991
Civil Status: Single
Height: 5’8
Citizenship: Lebanese