2. Repeat Customers
• Repeat customers are the key to business
longevity in the food industry
• Mobile apps provide a cheap and easy way to
retain customers that might otherwise be lost.
• Repeat customers become your biggest source
of new customers
3. Our Mobile App CRM provides you with all of the tools you need
to promote repeat business.
• Push Notifications
• Barcode Coupons
• Live Updates
• Social Media Integration
Mobile App Tools
4. Where Do You Start?
In order to take advantage of your new mobile
app, customers have to download it.
We have found that incentives work best when
motivating customers to download your app.
Possible Incentives:
• Free Appetizer
• Discount on Next Meal
• Entry Into Customer Loyalty Program
5. Use QR Codes
• QR codes will make downloading your app
very easy. They take customers directly to your
app download page on a smartphone or tablet
without typing a single letter.
• Customers simply scan and they are there!
• Can be placed in ads, storefront windows, and
elsewhere to take a customer directly where
you want them to go.
• FREE to make, easy to use.
6. Engage Customers
Customers will always have a “What’s In It For
Me?” attitude.
Give than more than just delicious food. Give
them gifts for choosing you over competitors.
Immediately start your Customer Loyalty plan by
using the Loyalty Tab in the CRM.
7. How The Loyalty Tab Works
• Reward customers with a prize for a defined
number of purchases
• (Exa.) 5 Regular Entrée Purchases qualifies for
a free entrée
Additional Ideas:
Bring a friend for free (new customer acquisition)
20% off next meal
Random drawing for TV
8. Stay Connect To Customers
• The Messages Tab is one of our most exciting
features.
• You can push messages directly to a
customer’s phone similar to text messages.
• Running a special for the week? Send out a
message to your customers instantly.
• Messages popup on the customer’s screen so
they can’t miss your message
9. Promote In App Ordering
• Customers tend to spend more money when
shopping via mobile
• Smaller chains can predict the amount of food
supplies needed based on advanced orders
• In app ordering can turn into a significant
additional revenue stream.
10. Incentivize Social Sharing
The power of social recommendations is at an
all time high!
• Reward customers for sharing their
experiences on social networks
• Provide small gifts for doing so prior to
leaving your establishment
• Use the Twitter and Facebook Tabs in
the App CRM to make this process easy
11. Spread The Word
Let everyone know about your new powerful and fun mobile
app!
Make sure your App QR Code is visible everywhere.
Windows
Every Table
Cash Register
Advertisements
Commercials
12. Many Other Great Features
We have many useful tools.
After following the previous steps, Get Creative!
