Automotive Service Advisor Cambridge Apply today!

1. My Client is a top 10 Dealer Group representing 23 Manufacturer brands with
65 franchised dealerships across the UK. They are proud to have been
recognised by the Motor Trader and awarded ‘Dealer Group of the Year’ for
two years running. Their Vision to be the UK’s premier automotive retail and
leasing group as recognised by colleagues, customers and shareholders alike is
truly embedded into their culture, together with their commitment to provide
outstanding customer service. As a Great Place to Work, they are continuously
striving to develop their talent and create outstanding career opportunities for
their colleagues.
Role - Automotive Service Advisor
Location - Cambridge
Salary - £25,000 + Benefits
Due to continued business requirements they are currently looking for a Service
Advisor for their successful Dealership in Cambridge, reporting to the Service
Manager, the key responsibilities of the roles are as follows:
• Dealing with customer requirements for service and vehicle repairs
• Managing all communication via telephone, email and face to face in an
efficient and courteous manner providing a first class customer service
• Managing the allocation and handover of customer service vehicles
ensuring high standards of customer satisfaction
• Liaising with the workshop teams to ensure timely completion of
customer’s vehicles.
The ideal candidate will have experience working in a Franchise Dealership on a
service desk (or have experience in a similar role with transferable skills). You
must be confident, outgoing and extremely customer focused. You should be
able to demonstrate excellent organisation skills and be a good communicator.
pbradley@cvwow.com
08006344477