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By Ashley Joseph
During the 1960s it became apparent that 
audiences made choices about how and when they 
consumed media texts. Far from being a passive 
mass, audiences were made up of individuals who 
actively consumes texts for different reasons and in 
different ways: 
Diversion – Escape from everyday problems and 
routine. 
Personal Relationships – Using the media for 
emotional and other interaction. 
Personal Identity – Constructing their own identity 
from characters in media texts, and learning 
behaviour and values. 
Surveillance – Information gathering, e.g. 
educational programmes weather reports, financial 
news, holiday bargains.
Richard Kilborn suggests the following common 
reasons for watching soaps: 
• A regular routine and a reward for work 
• Social and personal interaction 
• Fulfilling individual needs(escapism) 
• Identification with characters 
• Focus on Topical, moral and social issues 
• Appreciation of genre conventions
Uses and gratification can be a bit simplistic. It 
can be very hard to explain why we like 
something. 
A second problem is that we choose the media 
that we consume from what is available, the 
advert you watch on the television may be 
extremely sexist. We have no control over what 
ads are shown on any one channel.

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Uses and Gratifications Theory

  • 2. During the 1960s it became apparent that audiences made choices about how and when they consumed media texts. Far from being a passive mass, audiences were made up of individuals who actively consumes texts for different reasons and in different ways: Diversion – Escape from everyday problems and routine. Personal Relationships – Using the media for emotional and other interaction. Personal Identity – Constructing their own identity from characters in media texts, and learning behaviour and values. Surveillance – Information gathering, e.g. educational programmes weather reports, financial news, holiday bargains.
  • 3. Richard Kilborn suggests the following common reasons for watching soaps: • A regular routine and a reward for work • Social and personal interaction • Fulfilling individual needs(escapism) • Identification with characters • Focus on Topical, moral and social issues • Appreciation of genre conventions
  • 4. Uses and gratification can be a bit simplistic. It can be very hard to explain why we like something. A second problem is that we choose the media that we consume from what is available, the advert you watch on the television may be extremely sexist. We have no control over what ads are shown on any one channel.